So I took a bus from Gurgaon to Faridabad. Just like the Tamil Nadu State Transport Corporation [TNSTC], the Kerala State Road Transport Corporation [KSRTC], Haryana Roadways [HR] and the Delhi Transport Corporation [DTC] make the mistake of running JnNURM buses on Inter-city routes. TNSTC-Villupuram runs Volvo B7RLE buses that the Metropolitan Transport Coporation [MTC] of Chennai received under JnNURM on Chennai-Pondicherry routes along East Coast Road and the Grand Southern Trunk Road, while its Kerala counterpart runs them from Cochin to Trivandrum via Allepy or Kollam. Similarly, DTC runs its JnNURM low-floor AC and non-AC buses from various parts of Delhi to Gurgaon. Haryana Roadways, meanwhile runs various AC, non-AC buses from Delhi, Faridabad, Chandigarh and Gurgaon to each other.
Now, my point with this post is not about the use of JnNURM buses on intercity routes, but something totally different.
Now, for some background on this topic, you might want read my earlier post on Conductor-less buses.
MSRTC runs conductor-less buses on multiple routes; Mumbai-Pune, Pune-Ahmednagar-Aurangabad, Pune-Kolhapur, Pune-Sangli among others. The principle here is that there is a booth, wherever the Bus Stops, with a Conductor waiting, who issues you a ticket.
The purpose of this model, as discussed before, is to eliminate the need for a conductor on-board the bus, thus reducing travel time and costs on employing conductors.
Prior to Electronic tickets, ST conductors at these booths would issue punched tickets, and these would be logged under the individual conductors sales, and the numbers would be written on the trip-sheet.
Now, for the Haryana Roadways model! If this can be called one that is. The bus I took was a Volvo B7RLE 8400 model, acquired by the Haryana Roadways Corporation – Faridabad Division under JnNURM. It was running on the Gurgaon-Faridabad-Ballabgarh route, as a city bus. Yes, as a city bus. I reached Gurgaon Bus Stand, and saw two identical Volvo buses parked next to each other. One had a Cardboard sign saying Ballabgarh in Hindi and the other had one saying Rohtak, in English. I asked a conductor if either bus would go to Faridabad, and was told that the former would go. I walked upto the Conductor and I was told to go to the Ticket counter in front of the bus. At the counter, I was given a punched ticket for ₹50. A punched ticket [yes HR conductors religiously punch tickets in all services, unlike their DTC counterparts], not a printed one.
I expected the service to be similar to MSRTC. But, I was mistaken.
The bus started, and left with its front door open. The conductor stood there, shouting out Faridabad, Ballabgarh, as we pulled out. The door remained open till we crossed the Sikanderpur Metro Station, after which the conductor came behind. I was seated on the last seat. He asked all of us who had bought tickets at the counter to show him the tickets, after which he pulled out a stack and issued them to those who had just boarded. The real concern here is that these are punched tickets, not printed tickets. If you remember what I had said about MSRTC in the post on Electronic Ticket Machines, this would be tricky to handle. While I bought the ticket at the counter, the conductor was next to the bus. He took his set of tickets from inside his pouch, long after we had left the Bus Stand. Obviously the guy at the counter wouldn’t have handed over his set to this fellow. Won’t logging or tracking ticket sales then be difficult? What, pray, may I ask, was the purpose in making me go and buy the ticket at the counter, when you were going to sell it inside the bus anyway?
This is something that I find fishy. I sincerely believe that the three states of Maharashtra, Karnataka, and Gujarat have figured out the best way to run transport services and that every other State Transport Undertaking should learn from them.
If anyone can answer why this absurdity happens, please do let me know in the comments section below.
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