BEST: Free Bus Passes for Visually and Physically Impaired

BEST has announced that it will issue bus passes to Visually Impaired and Physically Impaired passengers with more than 40% motor disability or handicap.

According to a Press Note dated 19th October 2016, the scheme would be operational from 20-10-16.

The Press Note [in Marathi] mentions the following:

From October 20, 2016, a scheme for free of cost travel for the visually impaired and people with 40% or locomotor disability has been introduced in all buses of the BEST program, excluding the air-conditioned bus service. Highlights of this scheme:

Mumbai – Effective from Thursday, 20/10/2016, a program is being activated for handicapped persons (visually impaired and >40% handicapped) to avail of free transport in buses (except air-conditioned buses) operated by the BEST Undertaking.

Salient features of the program:

  1. The free travel benefit can be availed of by blind (visually impaired) and handicapped (more than 40% physical handicap) persons. This program will be applicable in the Mumbai Metropolitan region and adjoining cities where the BEST Undertaking bus service is operational.
  2. For those availing of the benefit, it will be mandatory to possess a RFID smart card/ ID Card issued by the BEST Undertaking.
  3. The blind (visually impaired) and handicapped (more than 40% physical handicap) persons wishing to avail of the benefit are required to go to Transport Departmental Office in any depot of the BEST Undertaking near their residence (or any other depot otherwise convenient to them), collect the free printed form issued by the undertaking and submit it, filled up along with a photocopy of the handicap certificate to the concerned Administrative Officer or Depot Officer during the office timings (9:00 AM to 4:30 PM, except for Sundays and public holidays).
  4. After the Administrative Officer scrutinises the form and the attached documents, the applicants will be sent to a nearby bus pass distribution centre for registration and photographing. The applicants will have to pay a fee of 40 rupees (only in the beginning) for the RFID card / ID card. The bus pass will and RFID card will be made available within 4 to 7 working days of registration at the bus pass distribution centre.
  5. Once this program for free transport for blind (visually impaired) and handicapped (more than 40% physical handicap) persons is activated, the existing travel fare benefit programs for visually impaired and handicapped persons will be cancelled.

All blind (visually impaired) and handicapped (more than 40% physical handicap) persons are requested to avail maximum benefit of this program of free transport in the in buses (except air-conditioned buses) operated by BEST Undertaking.

Prior to this BEST used to charge a flat fare of ₹2 for totally blind passengers on non-AC buses, irrespective of the distance traveled. This used to be ₹1 earlier.

The only drawback to this entire scheme is that the disabled person has to go to a Pass Issue Counter at a Depot, buy the ₹40 RFID card and submit all the documents. While paying a one-time fee for the card might be justified for BEST to cover costs of procurement and running the system, going to the Depot for a disabled person maybe extremely cumbersome

The template of a BEST RFID bus pass. It has the Users photo in the box, and their name and ID number on the right. Image: BEST
The template of a BEST RFID bus pass. It has the Users photo in the box, and their name and ID number on the right. Image: BEST

Accessibility in the Commuting and Transport sector is virtually negligible in India. This is a good step towards changing that. While one may argue that Subsidies are not good, this shouldn’t be treated as a subsidy but rather a necessity.

Thanks to Rohini  and Sameer for help with translations.

Thanks to Zophop for notifying users.

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Author: Srikanth

BEST? Bus! Vroom, *pulls bellpull* Hi, I'm Srikanth. I'm a freelance media fellow with a fascination for buses, toll plazas, fire trucks and drones.

8 thoughts on “BEST: Free Bus Passes for Visually and Physically Impaired”

  1. Sir, it is not clear whether this facilities is available for all persons with > 40% disabilities {like (i) blindness or low vision (ii) hearing impairment (iii) locomotor disability or Cerebral Palsy (iv) leprosy cured (v) mental retardation (vi) mental illness and (vii) multiple disabilities etc. or only for blind and physically handicapped persons.

    Please clarify

  2. WILL THIS CARD ISSUED TO THE PERSON HAVING DISABILITY CERTICATE ISSED FROM STATE OTHER THAN MUMBAI
    FOR EG IF A PER SON POSESSES DISABILITY CERTIFICATE ISSUED FROM HIS NATIVE PLACE BUT IS CURRENTLY RESIDING ON RENT IN MUMBAI THAN IS ELIGIBLE TO GET THIS PASSES FROM THE BEST

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