The Dindoshi Bus Station (next to the Dindoshi Depot) on the Goregaon-Mulund Link Road near Oberoi Mall is all set to get a facelift.
Below is a slideshow on the whole subject:
In the above slideshow, a lot of emphasis is laid as to why Dindoshi was chosen for this. Dindoshi Bus Station is among the busiest bus stations in Mumbai. The plan takes into account the number of buses entering and leaving, the different routes along with the existing facilities at the bus station. The depot and terminal occupy 3242.9 sqm., and witnesses approximately 8331 passengers a day.
The existing terminal has a terminal building, bus bays, bus parking bays and a passenger boarding area. For pedestrians, it is a bit dangerous due to the large gap in the central median outside the depot as well as vendors on pedestrian pavements. It is a little difficult to spot as well, due to its inconspicuous look. Further, due to a single entry point for drivers and buses, it is accident prone. Passengers further have to often board buses in the parking bay, thus making them walk across the open area of the terminal where buses are in motion. Due to haphazard parking, buses may also collide with each other.
Several changes have been proposed to the layout, in two phases:
Phase One lists the basic changes that need to be made:
Improving pedestrian safety while accessing the terminal
Changing bus circulation and the pattern in the terminal
Reorganising the terminal layout for better accessibility and safety
Amenities for both passengers and staff
Phase Two involves commercialising the entire structure.
Multiple concepts have been provided in the entire plan, which can be seen in the Slideshow.
Overall, this is a good move. If it is done in the right way, with proper accessibility for pedestrians and those who are visually or physically impaired, it would be a big boon for the city and for BEST.
Walking, the most fundamental way to travel, is a joy to many, while a lot of people crib and whine about it.
Walking brings joy to a lot of people. It’s the surest way to remain reasonably healthy, and also gets the job done: You reach your destination, albeit a little slower.
Walking is a lot like cycling, except it doesn’t require specialised equipment, namely a cycle, and is more compatible with rugged terrain than a cycle. In short, walking up and down a staircase or a craggy hill is easier than attempting the same with a cycle. However, both face the same issues with motorists treating them with contempt.
In an earlier post on Andhra Pradesh’s upcoming capital city of Amaravati, I had given a few suggestions on making cities cycle and pedestrian friendly. Now, let us leave that to the Planners and Experts. Our focus here is on walking.
Why would you walk?
Simple. To get somewhere. I walk to the provision store, I walk to the bus stop, I walk everywhere. In some places, like several IT campuses across the country, driving is restricted to certain designated zones, and thus, you would be required to walk or cycle in the other areas. If you cannot cycle, your only option is to walk.
Walking is crucial, not only for those using public transport, but also for cyclists and motorists. You need to walk to the parking lot. You need to walk where the cycle cannot be used. Walking in crowded areas is a pain, and this is where I realise that Mumbai is probably the best city [pun intended, of course] for walks. Why? The Mumbai Skywalk Project.
Starting with the 1.3km long skywalk connecting Bandra Railway Station [East] to Kalanagar junction in 2009, the city of Mumbai has numerous skywalks connecting various railway stations to localities in the vicinity, bypassing the crowd, bus stops, vendors, and all below. The skywalk in Andheri East connects Andheri Railway Station, Andheri Metro Station, Agarkar Chowk Bus Station, as well as the bus stop atop the Gopal Krishna Gokhale Bridge, while the Bandra skywalk connects Bandra Station, Bandra Bus Station, Bandra Court, the Western Express Highway as well as Swami Vivekananda Road.
The Nana Chowk Skywalk, connecting Nana Chowk to Grant Road is a spectacular structure. Built at a cost of ₹43crore, the structure is a oval-shaped, cable-stayed one. It is illuminated with Pink LED lights at night, thus making it an interesting sight to see. Now, while many people might consider it a waste of money, I’d like to see things a little differently. We normally hear of crores of money being spent on building roads for vehicles, but seldom do we hear about money being spent on making the lives of pedestrians easier. Right?
Governments need to realise the importance of pedestrian infrastructure. A four laned road just won’t do. A four lane road with provisions for pedestrians and cyclists at the periphery is the need of the hour.
Walking, is at the end of the day, the best way to exercise. Of course, I have been told that kissing burns more calories, but who cares? I can walk alone. That’s all that matters to me.
My first experience with similar installations in India was in Bangalore at the Shanthinagar TTMC. There was a LED display with a wireless reception unit. It displayed the arrivals of Vayu Vajra buses towards the Airport in Kannada and English. This was followed by one in Mumbai along the Western Express Highway which displayed the ETAs of all buses in Marathi, and was pretty accurate. This was pretty much explained, in a previous post. In our transport-obsessed group, we have several discussions relating to buses and bus stops. During one of our conversations, we discussed a similar set-up at several bus stops along Mettupalayam Road in Coimbatore by the Corporation of Coimbatore for TNSTC buses.
This display, in Tamil shows the time, on the left, 05:37, which from the image metadata, I can gather is 05.37 in the evening, and the temperature 24°C. In between the two is the bus stop name: Vadakovai. The second line, which is scrolling, currently displays “Do not smoke here”. I’ve been told that it showed ETAs when it picked up an ETA. How this happened, however is a mystery. These displays appeared in 2012 and mysteriously vanished a year later.
Now, let us go deeper, and try and come up with an ideal ‘Smart Bus Stop’ shall we?
The most crucial aspect of a bus stop is accessibility. Even if the bus stop is just a unipole like the BEST bus stops in Mumbai, the area around the bus stop must be marked, tiled, and leveled for people who are differently-abled. Ramps must be provided for both wheelchair-bound passengers as well as those with motor disabilities.
Level boarding refers to the level of the floor of the bus being at the same level as the platform, similar to Metro Rail and BRT systems.
The advantages of level boarding is simple: It allows people to board and disembark faster, therefore reducing crowds at the exits. In the case of a BRTS bus, the platform can be raised as the doors are on the right-hand side and thus there are no steps. However, to achieve this on regular buses and bus stops, which are normally at a foot’s height from the road level, a low-floor bus would be required.
DYNAMIC INFORMATION DISPLAY
All bus stops need to be able to display details of buses, their arrival, route, in a dynamic manner. Digital signage similar to what Transport for London or the Corporation of Coimbatore did. When this is possible for trains, why not buses? Why do people who are waiting at a bus stop have to rely on their instinct to know when the next bus is due? Why can’t they just look up at a board and see where the bus is going? It would be cheaper to set up Display Units to show when the next bus is expected, rather than asking users to lookup an app or send a text message.
EASE OF USE
While this deals with the same as Accessibility as discussed above, this deals with how a commuter uses the bus stop rather than gets to it. The bus stop should have a tactile path around it, as well as a device to announce the bus routes stopping there. It can have a panel with the route details embossed in Braille as well. If the system picks up a bus less than 100 metres away, it can automatically announce the number.
The Bottom Line
So here are what a smart bus-stop needs, assuming that the buses on the service are low-floor buses with a GPS-based tracking unit to broadcast their location.
Accessible for people with motor disabilities, differently-abled passengers, with a tactile path for the visually impaired.
Have an information display unit connected to a central network to show the arrivals of buses and their routes.
Announce route information, either based on availability [from GPS], or on request [by pressing a button].
Incorporate level boarding for buses to speed up the process of getting on or getting off a bus, as well as reduce the effort taken in doing so.
Amaravati, the upcoming capital of Andhra Pradesh, is touted to be a major game changer in Indian cities. While it will be the fourth major planned State Capital, after Bhubaneshwar, Chandigarh and Gandhinagar, it will be the first major Smart City in India as a State Capital.
Now, all this sure sounds rosy on paper, but fancy stuff isn’t what we’re looking for right now. What we need is functionality. Here are some key pointers that I have decided to put across for Amaravati’s transport, which will help livability in the city massively.
Start a new unified transit body
Create a new entity from scratch for Amaravati’s transport. That’s right. A new entity, solely for transport within the Capital Region. It can be either a Municipal-run body like BEST, or a State-run body like MTC. However, this body should be a Unified body on the lines of Transport for London [TfL] or New York’s Metropolitan Transit Authority [MTA]. Let this authority or agency handle buses, trains, and also be a nodal point for autorickshaws/taxis. The Transco can also be jointly managed by all three levels of government. Road related works can remain under existing agencies like the Public Works Department or Andhra Pradesh Road Development Corporation
Keep out of existing Establishments
Amaravati must not rely on APSRTC or Indian Railways for its Transport. Buses in Hyderabad were earlier run by the APSRTC, and now by the TSRTC. Rail transit for the new city must be independent of Indian Railways, to prevent congestion and avoid red-tapism on the network like on the Mumbai Suburban Railway. MSRTC operates inter-city buses in Mumbai. BEST operates intra-city services. The other transcos [NMMT, TMT, MBMT, et al] handle services between the different jurisdictions within the MMR. Amaravti might be made up of multiple Municipal bodies for Vijayawada, Guntur and the upcoming city, but transport within these regions must be kept for a single entity that exclusively serves it.
Underground Metro Corridors
Since the entire city is being built from scratch, the entire Metro corridor needs to be built underground. This will help keep the city aesthetically appealing. If elevated corridors are built, they should use the 25m segment like what Mumbai Metro 1 and incorporate the cantilever station design of the Hyderabad Metro.
Bus Rapid Transit Systems
Amaravti has the potential to make Bus Rapid Transit Systems [BRTS] work more efficiently than other cities including Ahmedabad and Surat. It can implement them on a large scale as a feeder system to the aforementioned Metro systems. Again, since the city is being built from scratch, bus lanes can be made signal free, making them truly rapid. Trolleybuses, or even trams can be run to make it more eco-friendly.
Amaravati must ensure that roads are built with proper cycle lanes that are separated from pedestrian lanes and motorised traffic. Encourage the usage of cycles, and incentivise riding them. Public cycles should be introduced. Use a smart card for parking spaces and renting cycles.
All roads must feature properly laid and leveled pedestrian walkways as well as ramps for the differently-abled. With the Prime Minister stressing on the word Divyang for differently-abled people, it is imperative that this is taken up seriously. Traffic signals must be fitted with audio devices to let visually-impaired people know that they can cross the road. Bus stops should feature Braille signage and pavements should feature a tactile path similar to the one in Metro stations.
Smart Design and Technology
All roads must be designed with ducts for cables, pipelines, and other channels to prevent them from being dug up very often. This is similar to what is done in Mumbai and Bangalore [the latter thru TenderSURE]. Roads should be laid using plastic waste to recycle the waste as well as make the road long lasting. Electric cables should be underground to prevent accidents. Traffic signals, bus stops, footbridges, parking lots, benches, should be fitted with CCTV cameras for safety and security, as well as fitted with solar panels to generate power as well as provide shade.
Common Payment instrument
A super crucial point, a Common Payment Instrument must be instituted across the city. A single smart card should be used for Metro, Buses, BRTS, Cycles, etc. This model is followed abroad in many places. Like several cities abroad, NFC-enabled smartphones can be used as a payment mechanism. As stated earlier for buses, an App could be developed for buses, trains, availability of cycles and payments. Keep it simple silly!
TAXIS and autos
Autos, while seen as a burden on the roads by many, are very crucial. Electric Rickshaws can be mandated to keep the air clean. Similarly, permits should be issued for regular taxis, similar to the Cool Cabs and regular Kaali-Peelis of Mumbai. However, these auto and taxi drivers must be given a loan to purchase a GPS-enabled Fare Meter that can support RFID/NFC payments so that people can use the aforementioned smart cards and phone payment methods. The Transport Department, City Administration and Traffic Police must strictly enforce this however.
Sitting on the banks of the Krishna river, Amaravati can make use of this natural resource. A network of channels can also be built across the city, with boats, similar to Allepy.
Overall, the future of Amaravati seems to be quite bright, with Chandrababu Naidu as the Chief Minister of Andhra Pradesh. I just hope some of these suggestions are taken seriously.
Do share this post. Tweet it out and use the hashtags #SunriseAndhra and #SmartCity so that it can reach the government.
Public Information System / Intelligent Transport System
Now, I am going to start by introducing BEST’s Public Information System [PIS], also known as Intelligent Transit System [ITS], that I had attempted to explain in my post on Electronic Ticket Systems. As stated earlier, each bus stop in BEST is numbered. This number is used to identify the buses that stop at that particular bus stop and is used to determine the ETA of the buses that are arriving at that stop. This number also ensures that each stop is unique and in the database, so that the conductors can enter it on their ETMs. While, there may be two or more bus stops, adjacent to each other, sharing the same name, each bus stop caters to different buses and has a different Stop Code. However, for a particular bus, only one of those stops matters and thus, there is no confusion for the conductor as well.
In partnership with several firms, including Trimax IT, Verve Compusoft, Overtures Infotech, the BEST PIS is visible at its website http://bestpis.in.
Each bus is fitted with a set of GPS devices that are present above the drivers’ seat. This helps coordinating the location of the bus and transmitting the location to the server.
At 9.10am on 8 September 2015, I sent BEST 07187 as an SMS to 56060.
I promptly got a response with the following:
NEHRU PLANETARIUM STOP : 003AS ETA 09:41,004AS ETA 09:41,033 ETA 09:44,305 ETA 09:48,592AS ETA 11:07,086 ETA 13:01,, Powered by Verve Compusoft Pvt. Ltd.
Here, 07187 is the stop code for the last Bus Stop towards Tardeo at Nehru Planetarium, where AS4 and A74Express stop. The response may be a bit confusing if it is the first time you are reading it, but here is what it means:
Nehru Planetarium is the name of the stop. The Expected Times of Arrival of the following buses are:
AS-3 at 9.41am
AS-4 at 9.41am
33 at 09.44am
305 at 09.48am
AS-592 at 11.07am
86 at 1.01pm.
Of course, do note that this doesn’t mean that the next 86 is going to come after 4 hours, it merely means that the next 86 with working GPS device is that far. It could also mean the system is faulty, since it was showing an ETA of 3.42am for AS-4 last night.
Now, BEST plans to integrate the existing system with a map that will show the exact position of the bus, live, on the map. While I personally feel this is a great move, BEST should also use this opportunity to ensure that all its buses are taken into consideration.
Stop Information System
This was something that started with the Jawaharlal Nehru National Urban Renewal Mission [JnNURM], now replaced with the Atal Mission for Rejuvination and Urban Transformation [AMRUT]. Under this, all buses were fitted with three exterior LED displays, one at the front of the bus, one on the side and one at the rear to display the route. While cities like Bangalore, Chennai and Mysore alternatively scrolled English and Kannada/Tamil on these displays, and Coimbatore showed only Tamil on all displays, BEST decided to have only Marathi on the front display, with English on the other two displays. A fourth LED display was present inside of the bus, behind the drivers area. This panel would display the upcoming stops, accompanied by an announcement. In most cases, they rarely work. They work in most of the older Blue-coloured JnNURM BMTC buses where they display the destination and the next stop. These systems work excellently in the Ahmedabad Janmarg as well as PMPML Rainbow. In BEST, I have experienced this only once, back in 2012, when I was in an AS-505 between Bandra Bus Station and CBD Belapur Bus Station. This system works with GPS too. However, it is nonfunctional on most BEST buses today, and needs to be revived soon.
Bus Identification System
Now this may come as a surprise to many, including my fellow BEST users, because it is not a very well known system. Some people may have seen it in a few buses that are part of Backbay Depot.
This device is called OnBoard, and is jointly developed by the Xavier’s Resource Centre for Visually Challenged (XRCVC), in collaboration with Assistech of IIT-Delhi. It was tested first by BEST in two buses in February-April 2015 and then tested out in DTC. From what I gather, the system requires a visually impaired person to activate a switch which then informs them of any approaching bus. The box is fitted on the window frame next to the single seat up front. I believe this has scope to connect to the existing GPS set-up in order to make it automated, so when the bus reaches a stop, it gets triggered on its own. So, imagine if someone is waiting at World Trade Centre, for Bus No. 134. A bus fitted with OnBoard arrives, detects its location, or synchronises itself with the Bus Stop [a slightly expensive, difficult to maintain, but more efficient system] and it announces to the passenger: बस क्रमांक १३४: बॉकबे आगार ते प्रबोधनकार ठाकरे उद्यान शिवडी , followed by Bus Number 134, Backbay Depot to Prabodhankar Thakre Udyan Sewree. This would be great in my opinion.
This would be BESTs second attempt at trying improve accessibility for disabled passengers, with the previous one being the induction of the Ultra-Low-Floor Tata Starbus in 2004 with automatic doors and ramps for wheelchairs.
At the end of the day, BEST has done a good job at trying to do what it is supposed to do: Be a Transport Undertaking that caters to the Passengers, rather than try and rake in money, which is what NMMT , TMT, and mainly the BMTC seem to be doing. BEST was among the first transcos in India to reserve seats for women, senior citizens, physically-impaired commuters, and charge visually-impaired commuters a flat fare of ₹2 [earlier ₹1].
A smarter BEST, one that is able to cater to its commuters effectively, will most certainly help in making Mumbai a smarter city.