Travis takes the Bus

The Uber guy took a bus. Yes, that’s right.

Travis Kalanick, Founder and CEO of Uber, the ride-sharing app was in India recently, where he was present as an invitee to the Launch program of the Government of India’s Start-Up India program.

Post this event in Delhi, he made his way to Mumbai for an event at IIT-Bombay where he spoke about Entrepreneurship and Jugaad with Ronnie Screwvala, Founder and Former CEO of the UTV Group.

This is what Travis had to say, after he took a ride in a BEST bus.

Travis runs a company that is valued at $20billion. Never mind the fact that Uber has been banned in several countries, and several parts of India as well, for various reasons, from Regulatory issues, to Safety, to flouting Online Transaction Norms to apparent Monopolisation of the market.

All said and done, Uber has a significant presence in India. It has done better than its desi competition Ola Cabs, which has launched services such as Ola Cafe, Ola Market, etc to keep up with the competition. Uber has also eaten into a significant chunk of not only BESTs revenue, but the revenue of many Transcos across the globe.

When the CEO of a ridesharing company takes a bus, and talks of Jugaad, it means something. The impact of this, is reasonably significant.

I’m going to take this as a reminder that BMTC is getting a new Intelligent Transport System, which, from what is visible is a Trimax Project.

The new BMTC ITS will soon provide live data of buses on an app, similar to what BEST had proposed and what even NMMT had mentioned.

Travis came to India to talk at the launch Startup India. The need of the hour is for an Indian StartUp to set up a proper Research and Development firm in India with partnership or support of international players so that we can have a set of Intelligent Transit Systems in India which will br better suited for Indian projects, since each Transco [road, rail and water] in India has a different story.

We hope that Startup India results in something as bright as this post itself. Indian startups have the potential to do wonders in the field of transport. Trimax revolutionised the Ticketing scene across India, and went one step further in the field of Temple Management as well. The next few years are crucial as companies like Uber and Ola have been eating up into revenues of various Transcos and some of them, like BEST, PMPML, and BMTC are doing their bit to innovate to bring back the passengers and thus, give us more options on the road.

Remember, Travis took BEST, so let’s make BEST great again!

You can take an NMMT or a TMT, but if you’re within MCGM territory, go ahead, take a BEST. Bring out the BEST within you.

You could also book thru Hawala Travels.

When @travisK took a BEST bus! Click To Tweet

This blog post is inspired by the blogging marathon hosted on IndiBlogger for the launch of the #Fantastico Zica from Tata Motors. You can apply for a test drive of the hatchback Zica today.

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Chennai Floods: What do we learn?

Ten years ago, Mumbai was flooded. Rains wreaked havoc on the Financial Capital of India.

Today, ten years later, Chennai faces the same onslaught of water. It seems weird that at a time when farmers are committing suicide in Karnataka and Maharashtra, because of drought faced, people are dying in coastal Tamil Nadu and Andhra Pradesh due to floods. Water, water, everywhere, but not a drop to drink. Water, water everywhere, every drop is out to kill me. In the last decade, Mumbai has shut down for atleast one day, every year, in June, July or August due to the rains. Chennai has experienced rains in two sets this winter. One was in November, and one, in December. I’m gonna treat these two as separate instances and then draw a conclusion between two two.

November

Rains struck Madras in November 2015. It was heavy, taking the city by shock [I refrain from using the word surprise here]. Nobody expected these kinds of rains. Around 180 people died, the Central Government sanctioned ₹900crore. Chennai Police officers and Chennai Corporation workers worked tirelessly, day-and-night to help ease the situation. Ola, offered boats to those stranded, while UrbanClap announced free pest-control and OYO Rooms offered rooms ar discounted rates to shelter those who were stranded. 200 people lost their lives in this tragic incident.

December

Rains struck Madras on 1st of December. This time, Nature, really came down on the city like hell. 200 people lost their lives. The Army, Navy, Air Force and National Disaster Response Force [NDRF] were deployed in no time. Water levels reached the first floor in several localities, the Adyar and Cooum were overflowing, indundating the Saidapet, while the Palar was inundating the East Coast Road near Kalpakkam. To help the issue, CMRL continued operations of the Chennai Metro throughout the night. Madras Christian College, SRM University, Sathyam Cinema, Forum Mall Velacheri, among others offered shelter to those stranded. People were offering shelter and publicly posted this along with their phone numbers on Twitter and Facebook. The good folks at Twitter India were busy retweeting people who added #ChennaiRains to their tweets. Some good Samaritans like Harshita Murali, compiled a list of whom people could get in touch with if they were in Trouble. My friend and fellow OpenStreetMaps geek Arun Ganesh came up with a Crowd-Sourced Map that enabled people to report which areas were flooded, in order to help coordinate rescue and relief efforts. One Hotelier even offered rooms outside of Madras on a Pay-for-Food basis.

Observations
Media

As always, our national media hasn’t bothered. They’re more bothered about ‘Intolerance’. They’ll cover Paris, but not Madras. As I had stated earlier; for our media:

  • Floods in Madras, Bangalore, Hyderabad, Coastal Andhra Pradesh: Don’t care, South India isn’t important.
  • Floods in Bombay: Failure of BJP and Shiv Sena in the MCGM.
  • Floods in an NDA state: Corruption.
  • Floods in a non NDA state: Nature’s Fury.
  • Floods in Delhi: National Calamity.

Of course, the media did eventually cover it, but it was pathetic. The Hindu tried to pass off pictures of a 2013 deluge inside Delhi Airport as Chennai Airport while CNN-IBN reportedly abused the #ChennaiRainsHelp hashtag with their spammy news.

NDTV went a level higher stating that Chennai Airport is doomed to suffer because its runway is built on a river. I don’t know where these retards and morons studied English and Journalism from, because the runway is not ON a river, but a bridge built OVER the Adayar river. Chennai is not the only city in the world to have done this. The taxiway at Mumbai Airport was extended across the Mithi river in the form of a bridge too. This is common abroad as well.

Social Media

Like always, Social Media has always been the most useful. Chennaiites, have helped each other by offering shelter, food, and what not. People are sharing addresses and phone numbers on email to hep each other find shelter and get help.

Government

At the state level, Police, Fire and Municipal officers are doing their level best to coordinate rescue efforts. MTC and CMRL are running services as much as possible. At the central level, the Armed Forces and NDRF have been deployed. Indian Railways has offered all possible help as well. BSNL is offering free local and STD calls, free SMS, additional 100mb free data for Mobile and Landline users, Rent Rebate for 7 days and an extension of billing cycles by a fortnight. The Central government is doing a lot, Karnataka donated ₹5crore, which TN rejected. Apparently AIADMK workers are now stopping relief material entering to stick Amma stickers on them.

Others

Ola, OYO, and other private companies have shown their humanitarian side, while Sathyam Cinemas, Forum Mall, SRM University et al have opened their doors for the stranded. Zomato is offering food packets as well.

Skeptics

I read about a week ago, about a person who was criticising Ola and Uber, calling the Ola boats a publicity stunt. He claimed that if Ola and Uber had operated services during the floods people would not be stranded. He also stated that MTC drivers, should be thanked for continuing thru the downpour. I believe this is a bit harsh. If it rains, smaller cars would would get inundated. Back in 2005, people in Bombay died because their cars were inundated and the ACs spewed toxic fumes or their doors and power windows got jammed. BEST buses, especially Double Deckers were saviours back then.

Some skeptics, including journalist Sagarika Ghose and IPS officer Sanjiv Bhatt chose to politicise/communalise the issue with talk of Hindu-Muslim and Cows. I guess unless they are stranded in the rains themselves, they will not learn.

What can you do, if you are stuck, or you can offer support?

  1. Contribute to Arun’s map above if you can.
  2. Coordinate with Harshita [linked above] on Twitter or Medium and share details.
  3. Do not forward images on Whatsapp. Last week, some News Channels were showing images of a flooded city in China, claiming it was Chennai.
  4. Contribute to the Zomato fund, or some other cause. There are people donating Power Banks to Chennaiites.
  5. Stay indoors, stay safe. You do not know what can hit you, bite you, suck you in.
  6. AVOID RUMOUR MONGERING and DO NOT PANIC OR CAUSE PANIC.
  7. If you are on Twitter, and you have something to share, use #ChennaiRains, #ChennaiRainsHelp and tag @TwitterIndia or @The_Hindu in it.
What can we learn from this?
  1. Every city needs to be prepared for such incidents. A strong Disaster Response team needs to be set up at a local level.
  2. Coastal cities, namely Chennai, Mumbai, Mangalore, whole of Goa, Kerala, Vijayawada, Puduchery need to get together and find new ways to pump out storm water.
  3. Interlinking of Rivers must be taken a lot more seriously now.
  4. This must be a wake-up call for illegal, irregular, unathourised constructions. Chennai would not have been affected to this level if it hadn’t been for the screw-ups done by the Corporation of Chennai, Chennai Metropolitan Development Authority and Directorate of Town Planning.
  5. Lakes and river beds must be cleaned, desilted.
  6. Storm water drains need to be redesigned.

Having experienced the Floods of 26th July 2005, I know how it feels to be stuck in the rains. Be brave Chennai, if Mumbai could survive, so can you.

 

Updates


Chennai Floods IndiChange Participant

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The changing face of Mumbai’s Taxis

Most of us associate a taxi in Mumbai with just one entity: The Black-and-Yellow Premier Padmini. I’m going to attempt to track Taxis in Bombay to their current scenario.

A black and yellow Premier Padmini Taxi on the Streets of Mumbai.
A black and yellow Premier Padmini Taxi on the Streets of Mumbai. Image copyright Ask27, CC-BY-SA 3.0, available on the Wikimedia Commons.

These cabs have been on the roads for decades and have remained the undisputed maharajas of South Bombay. They had competition from only one other entity; the Cool Cab. The Cool Cab is a better vehicle; often a Santro, Indica, or a WagonR. They are Blue in colour and air-conditioned. Naturally, their fares are higher.

A Blue Cool Cab on the Streets of Mumbai.
A Blue Cool Cab on the Streets of Mumbai. Image copyright Ask27, CC-BY-SA 4.0, available on the Wikimedia Commons.

Taxis first made their appearance in the city in 1911, to complement horse-drawn carriages. Traditionally, these taxis operate in the same way taxis operate across the world. The driver gets a Transport-Vehicle licence. Either the driver, or the owner buys the vehicle, approaches the Regional Transport Authority [RTA] for a commercial registration and a Taxicab permit. Then the vehicle is registered to one of the Unions operating under the jurisdiction of the Mumbai Metropolitan Regional Transport Authority [MMRTA].

Under Maharashtra regulations, a cab, like an auto cannot refuse a fare. As long as the Fare-Meter says ‘For Hire’ on it, the taxi driver has to take the commuter to their destination.

For years, these taxis [along with the blue counterparts] remained the primary for-hire service in the city, especially the South, where Autorickshaws are banned to reduce congestion.

The first step towards change, was in 2007 with the appearance of the Fullora Gold Taxi. The Fullora Foundation was an NGO that set up the Mumbai Gold Cab Company. Regular taxi owners were invited to join the company. The deal included the sale of their old Premier Padmini, getting ₹25,000 in hand, shares in the company, a new taxi as well as insurance. A move that the Mumbai Taximens Union vehemently opposed. Among the various reasons to oppose it, the Taxi Union stated that the plan would fail as they would not have a taxi stand and would operate round the clock. When launched, they had a fare lower than that of the standard Cool Cab. The fleet was composed of Esteems, Indigos and similar saloons.

A Fullora Gold Cab in Mumbai.
A Fullora Gold Cab in Mumbai. Image Copyright Mumbai Gold Cabs, All Rights Reserved.

The period witnessed a boom in private cab operations with other players such as Meru, and the all-women Priyadarshini and Forsche joining the bandwagon.

What did this mean for the Common Man in Bombay?

Private cabs can be called when needed. This eliminates the need to look out for a taxi stand. They are mostly monitored by GPS. This makes it easy to track the cab. What really made me happy is the advent of Women-only cabs. Forsche [now Viira] and Priyadarshini cabs. Giving women drivers opportunities, and of course, women passengers feel safer that way.

What happened then?

By 2010, the market was saturated with many call-taxi operators, many of whom had pan-India operations, such as Meru, Mega Cabs, Easy Cabs, TabCabs, et al. The regular black-and-yellow as well as Cool Cabs continue to operate today, as do the Gold Cabs. Somewhere in 2011 Ola Cabs appeared on the scene as a taxi aggregator service. This was followed by Uber and other services. Surprisingly, however, Mumbai was fifth on Uber’s list. Ola and its subsidiary TaxiForSure [TFS], later on tied up with autos to allow you to find an auto on the spot with the app. TFS also launched Tata Nanos in Bangalore, although these are yet to be seen on the streets of Mumbai. Soon, others such as Meru, and TabCab too, lanched their mobile apps.

The scenario today:

The scenario today is rather simple.  If you are in SoBo, you can hail a cab as easy as hailing an auto. Autos and Taxis, traditionally in Bombay have been honest, and rarely overcharge. However, if one is not carrying cash, then an Uber, or Ola would make sense, particularly due to the extremely low fares they charge from their users. Cabs, in the long run do help get user of private vehicles off the streets, but they are among the reasons why BEST is reducing its AC fleet. Its good to see technology being put to good use, for the benefit of the consumer, be it prepaid wallets and Mobile Apps for booking, or Prepaid RFID cards for buses.

 

 

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