A Mini Review Of Mid-Town Mini-Buses

In the last few blog posts, I covered the suburbs and downtown Mumbai, now I’ll attempt to cover midtown.

BEST has launched A-167 from Prabhadevi Station (West) to Comrade P. K. Kurne Chowk (Doordarshan) via Deepak Cinema, A-170 from Prabhadevi Railway Station (West) to Lower Parel via Senapati Bapat Marg (Tulsi Pipe Road), A-218 from Dadar Station (East) to KEM Hospital via Phalke Road, Hindamata Cinema and Dr. B.A Road.

It also launched A-155 (a ring route) from Grant Road Station via Jaslok Hospital and Nana Chowk. This is downtown and not mid-town route and operates using the Tata Marcopolo midi-buses (owned by SMT ATPL and attached to the Mumbai Central depot) mentioned in the previous post.

Coming back to Dadar and Prabhadevi (formerly Elphinstone Road). All the routes are operated by buses owned by MP Enterprises and Associates (identified by MPG) of the Wadala depot. However the Motor Vehicles Act declaration on the side shows the bus registered to the Bandra Depot.

The bus I took was A-167. I boarded the bus from Prabhadevi Station. While waiting for the bus I noticed that a man was sitting there with a large logbook logging details including passenger count, fuel usage and trip distance from the driver. The trip to Doordarshan was pretty uneventful. The bus only stops at the last two stops before terminating. It did not stop at Bombay Dyeing. On the return journey, it picked up passengers from the same two stops but not at Bombay Dyeing. At P. K. Kurne Chowk, there was a man sitting with a logbook just like at Prabhadevi Station. I have not noticed this at Andheri, Goregaon or down south. Perhaps he was employed by the private agency that owns the buses.

The return journey was where I had an issue. There are two bus shelters at P.K Kurne Chowk. The driver opened the doors at the first stop where the route was not marked and a few of us boarded there. At the second stop, the conductor sold tickets and then let passengers board. However, he did not board the bus to check if all passengers had a ticket, which happens at Andheri.

We bought our tickets after disembarking at Prabhadevi Station. At all the stops, the conductor did not have a ticket machine but instead had a single bundle of ₹6 tickets that he punched.

A ₹6 punched paper ticket issued by BEST (Srikanth Ramakrishnan)
A ₹6 punched paper ticket issued by BEST (Srikanth Ramakrishnan)

There was a ticket examiner at Prabhadevi but he did not check for tickets. This could be problematic in future. The driver should only let passengers board from the designated bus stop and conductors should ensure that all passengers have a ticket before the bus leaves.

Overall, this seems to be a good move. Prabhadevi Station, while served by 167, otherwise lacks decent bus connectivity, forcing passengers to depend on share taxis that are uncomfortable and in bad shape. They charge around ₹20 till Bombay Dyeing at least. This bus will be a godsend to a lot of people in the area, especially folks working for Republic TV. Further with the expansion of the Parel-Prabhadevi station complex and the provisioning of the Parel terminus on the Central Line, the station has become a rather important one. Along with Lower Parel, the area has seen major redevelopment of mill lands on both sides, along Senapati Bapat Marg/Tulsi Pipe Road in the West and Dr. BR Ambedkar Road in the East. This will certainly increase footfalls in the region and improved public transport is the need of the hour. Perhaps its time MMRDA got a little aggressive on getting the Monorail back in action.

To close this post, Tata Motors has won a bid to supply 300 AC electric buses to BEST.

Featured image: A-167 at Comrade P. K. Kurne Chowk.

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A Quick Review Of BEST’s Midi-Buses

This last month, I took two trips on two of BEST’s Midi-buses. A Midi-bus, is a slightly larger bus than a mini-bus, a medium-sized bus to be precise. The non-AC equivalent of this is what currently plies on routes such as 627 (from Andheri Bus Station (West) to Mora Village (Juhu)). Below is an example of what it looks like.

A BEST Midi-bus running on 377 from Lallubhai Compound to Kurla Station (East), belonging to the Anik Depot. Photo: Karthik Nadar, Wikimedia Commons.
A BEST Midi-bus running on 377 from Lallubhai Compound to Kurla Station (East), belonging to the Anik Depot. Photo: Karthik Nadar, Wikimedia Commons.

Now, at this juncture, I’d like to state that BEST currently operates four different types of air-conditioned buses, all of which are of different power types. It operates Diesel-powered minibuses manufactured by Force Motors, CNG-powered midibuses manufactured by Tata Marcopolo, electric midibuses manufactured by Olectra (formerly Goldstone; in partnership with BYD) and Diesel-Electric hybrid full length buses manufactured by Tata Motors under the Starbus brand.

I took the Olectra on Route A-302 that operates from Maharana Pratap Chowk (R Mall/Mulund Check Naka Bus Station) to Rani Lakshmi Chowk (Sion Circle). The bus belongs to the Dharavi/Kala Killa depot and is owned by Olectra (identified by OL next to the depot code) on a wet lease. I boarded the bus at Sarvodaya Hospital in Ghatkopar to Sion. I took the Tata Marcopolo on A-77 from Byculla Station (West) to Breach Candy Hospital. The bus belongs to the Mumbai Central depot and belongs to SMT ATPL Associates (identified by SAA next to the depot code), again on a wet lease. I boarded this bus from Mahalakshmi Station (West) to Breach Candy.

BEST's BYD Olectra K7 bus. (Sahil pednekar/Twitter)
BEST’s BYD Olectra K7 bus. (Sahil pednekar/Twitter)

On the outside, both buses are similar in length and have two doors. The Olectra has a Centre door (that is used) while the Tata has a Rear door (rarely used). On the inside however, the Olectra has standard 2×2 seating, while the Tata has 2×1 seating similar to the minibuses. It has 2 seats per row behind the driver and one on the left. Both buses do have a bell pull, on the left side like the regular buses. The Force minibuses have their bellpull on the right side however.

BEST's Tata Marcopolo CNG buses (Srikanth Ramakrishnan)
BEST’s Tata Marcopolo CNG buses (Srikanth Ramakrishnan)

Except on the rows with emergency exits (penultimate seats), both buses have USB charging points inside them. While Olectra has them at the waist level, Tata has them below the seat, much like the charging points in long distance buses.

At this point, I’d like to say, please note: While charging your phones in public spaces, keep phones on flight mode. There are numerous reports of Juice Jacking going around. Juice Jacking reports to using the USB port of your device at an unsecured, public charging point to steal data. Of course, it is reassuring that Mikko Hyppönen of F-Secure said that Juice Jacking is theoretically possible but is never seen practically.

Interior of the Olectra (Srikanth Ramakrishnan)
Interior of the Olectra (Srikanth Ramakrishnan)

The air-conditioning on the Tata is far ahead of the Olectra. At some point between Ghatkopar and Sion, it became stuffy inside the Olectra and that is not a good sign at all.

The interior of the Tata Marcopolo CNG (Srikanth Ramakrishnan)
The interior of the Tata Marcopolo CNG (Srikanth Ramakrishnan)

BEST has also launched the Olectra on A-352D. Non-AC versions of the Olectra also operate on 302 that shares the same route as A-302. The Tata CNG also operates on A-155 from Grant Road Station (West) as a Ring Route via Tardeo, Haji Ali, Jaslok Hospital, Cumbala Hill Post Office, August Kranti Maidan and Nana Chowk.

BEST also launched A-218 from Dadar Station (East) to KEM Hospital via Phalke Road, Hindmata Cinema on Dr B. R. Ambedkar Road. Presumably this belongs to the Wadala Depot. I also took a ride on A-112 from Ahilyabai Holkar Chowk/Churchgate Railway Station to the Gateway of India. The minibus is attached to the Colaba Depot and is owned by PNM Transport and Mobility Limited, identified as PNM on the body of the bus.

That’s all from me for this time. Till next time, keep taking the bus..

Featured image: BEST’s Tata Marcopolo CNG midibus (Left) and BYD Olectra Electric Midibus (Right) [Srikanth Ramakrishnan]

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BEST Launches AC Minibuses In Goregaon East, But There Are Problems That Need To Be Solved First

On Sunday (19 January), BEST announced the launch of two new AC routes, this time in Goregaon. The routes announced were A-447 and A-646. A-447 travels from Goregaon Station (East) to Santosh Nagar (Extension) on the Film City Road while A-646 travels from Goregaon (East) Bus Station to Nagari Niwara 1&2.

On Tuesday (21 January), I headed to Goreagon East to take a trip on these buses. The buses are the same Force Motors Traveller Smart Citibus and are owned by Hansa City Bus (HCB) that also owns the mini-buses that operate at Andheri. However, they belong to the Dindoshi Depot (located on the Goregaon Mulund Link Road) that serves Goregaon (East), Kandivali (East) and Malad (East).

The misnomer here is that while BEST says the bus operates till 11.35 PM, they actually operate only in one direction. Post 9.35 PM, all the A-447s after terminating at Santosh Nagar (Extension) take a U-tun and head back to the depot, sans passengers. There is no schedule available on BEST’s app yet and the bus is not listed on the website. Note: None of of the AC routes are listed on BEST’s Route Network website: ( http://routenetwork.bestundertaking.com/ ). You only see them if you select Area and search for buses between two points. This problem also occurs on A-257 from Andheri Station to JVPD. Buses after 9 PM from Andheri drop off passengers at ESIC Nagar and then head to Oshiwara Depot without going ahead to the station.

I waited nearly 40 minutes for a bus back to the station but there were none. The conductor, seemingly new to this system started issuing tickets when the first bus took a U-turn. However, he then had to take them back and issue refunds after a ten minute wait. This happened with three more buses and each time, the driver didn’t bother talking to the conductor. On the other hand, the conductor called up folks at Goregaon Bus Station as well as Dindoshi Depot to find out if there was a bus or not and kept getting affirmative answers. Ultimately, at 10.40 PM, he was told that no more buses would come back to the station, at which point, those who had a ticket boarded a 447 (non-AC) with an AC ticket.

The conductor was evidently a bit irate at this point, and I would support his frustration. He ranted for a bit on the lack of coordination, stating that it was expected because this was the second day of the service. I told him it’s been happening at Andheri for over a week and he wasn’t surprised.

BEST needs better coordination. Much better coordination.

Note: I have an idea that could help solve this problem, (along with several other problems) that not just BEST, but other transport corporations may face. I’m in the process of writing a detailed article on the topic. Expect it in maybe a week. I can only give one hint: Motorola.

Featured Image: BEST’s A-447 at Goregaon Bus Station (East). Clicked by Srikanth Ramakrishnan.

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BEST Starts With AC Feeder Buses To Metro Stations

Back in 2014, BEST had launched a series of buses in and around Andheri (East) called Metro Pheri to serve as feeder routes to various stations along Line 1 of the Mumbai Metro. Unfortunately, they pretty much ran empty.

Now, in what seems like a resurgent comeback for BEST, they have started a new route that would act as a feeder for the Metro, this time in the West.

BEST announced the launch of A-260 connecting Oshiwara Depot/Goregaon Depot with Indian Oil Nagar (D N Nagar Metro Station).

As mentioned above, the bus stops at Green Park, Millat Nagar, Lokhandwala Junction (Aai Tuljabhavai Chowk) and Lakshmi Industrial Estate. The odd thing is that the bus doesn’t stop at Monginis Cake Company/Citimall where A-235 (and formerly A-242) used to terminate and A-210 has a stop. The junction is also a major starting point for share autos heading for both Andheri Station and the DN Nagar Metro Station.

Along with this, the realignment of A-251 from Versova Yari Road Bus Station to Seven Bungalows Bus Station is also an additional step in providing feeder connectivity to the metro. However, BEST should have extended it to operate from Versova Yari Road to Andheri Station. One must remember at the end of the day that the earlier bus users briefly shifted to the metro when bus fares reached an all time high and have come back to buses. Those who earlier used share-autos have shifted to the Metro while the upper class regular auto and taxi users have not migrated. At least not yet.

On Twitter, I had earlier suggested a route from Veera Desai Road (Extension) to JVPD Bus Station which would act as feeders to both the Azad Nagar and DN Nagar Metro Stations.

A majority of BEST’s services are de facto feeder routes connecting to various railway stations. With the advent of the Metro, this needs to be expanded here as well. The core advantage the Metro has over the Suburban Rail is that because it is not at-grade (elevated or underground), the can start and end at two places that are not necessarily the metro station but intersect them.

BEST needs to do a lot more for the East. The Metro Pheri can perhaps be brought back to connect SEEPZ and MIDC with Chakala, JB Nagar, and Marol (Western Express Highway, Chakala – JB Nagar, Airport Road and Marol naka metro stations). Passengers headed to MIDC and SEEPZ from the Metro are otherwise left at the mercy of auto-rickshaws who for some reason refuse trips. While private players like Shuttl have begun services, mainly to service 91Springboard that has three hubs in the region, BEST needs to step in as well.

Along with this, BEST desperately needs a lot more of these non-stop AC minibuses in the East, primarily from Pinky Cinema (Agarkar Chowk) to Majas Depot. BEST could also experiment with a few of them from Airport Road metro to Terminal 2 and WEH metro/Chakala bus stop to Terminal 1 of the Chhatrapati Shivaji Maharaj International Airport (CSMIA).

Further, BEST also needs to provide a few services to Monorail stations. While the Mumbai Monorail itself has its own share of problems, all those are in MMRDA’s domain but connectivity to the monorail stations needs to be done.

Perhaps BEST can strike a deal with Reliance Infrastructure-led Mumbai Metro One Private Limited (MMOPL) for more connectivity?

Given BEST’s decision to cancel tenders earlier in December 2019, it seems we will have to wait for a while before things change. The 21-seater Force Motors’ Traveller Smart Citibus seems to be a good choice so far.
But until then, let’s hope for the best. (Pun intended).

Featured Image: D. N. Nagar Metro Station (Superfast1111/Wikimedia Commons)

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After A Roaring Start, BEST Now Backtracks on Minibuses

After an amazing start in the last two months using its new minibuses, BEST has now decided to do something rather silly.

To give a background, these buses are super popular. In my previous post, I had mentioned the routes back then. Since then, BEST has added a few new routes in Andheri.

A-252 goes to Sardar Vallabhai Patel Nagar, A-266 and A-268 to Swami Samarth Nagar Circle (Lokhandwala Market), A-203 goes to Juhu Bus Station and A-221 has been extended to Natasha Towers.

BEST further extended the services from Andheri to Jogeshwari, running then on A-180 from Jogeshwari Bus Station to Oshiwara Depot and A-234 running from Jogeshwari to Lokhandwala.

BEST also announced two new routes from Wadala Station, A-174 from Wadala Station (West) to Bharani Naka and A-110 to Vidyalankar (Sangam Nagar).

The Wadala lot was flagged of by newly sworn in cabinet minister Aaditya Thackeray.

Junior Thackeray was instrumental in bringing in Humboldt Penguins from North Chile to Mumbai in 2016, where they were housed at the Veermata Jijabhai Udhyan (Byculla Zoo) prior to the untimely death of one of them. He was also pushing for more nightlife back in 2017, a move I had supported.

Also Read: More Nightlife In Mumbai Is Great But Can We Also Focus On Improved Public Transport?

BEST’s success in Andheri resulted in auto-rickshaws crying foul. BEST officials estimate that with an average of 12 trips a day per bus, it has affected nearly 5,292 auto rides per day. Of course, naysayers will be present. One expert questioned why BEST decided to send in such a large contingent to Andheri. The answer to that is simple: Trial and Error.

Why did BEST suddenly go on this path? They had after all cancelled all its AC routes after half a year of trying out happy hours and discounted fares, which did seem to be working. But they had burnt their fingers too much. The existing fleet of Purple Faeries had to be converted to a non-AC fleet, now mostly seen in SoBo.

It all began with former Chief Minister Devendra Fadnavis appointing IAS officer Praveen Pardeshi as the Municipal Commissioner of Mumbai. After a six day-strike in December 2018-January 2019, and mounting losses of ₹1,000 crore, Pardeshi overrided BEST’s autonomy and provided a grant of ₹2,000 that allowed the undertaking to stand on its feet again.

Now, keeping these experiments in mind, BEST has altered some routes. As states earlier, A-221 now travels to Natasha Towers. A-249 has an additional stop at Dhake Colony. A-251 unfortunately travels only between Versova-Yari Road and Seven Bungalows while A-242 seems cancelled. A-257 is a ring route that goes from Andheri Station to JVPD Circle via JP Road and Link Road but then turns onto Gulmohar Road before reaching the station via Juhu Gali (CD Barfiwala Marg).

BEST has since launched a plethora of routes in SoBo as well. (Ignore the date, it should read 2020 instead of 2019.) Buses from Churchgate and CSMT to Ballard Pier, the Gateway of India, and Dr Syama Prasad Mukherjee Chowk (Museum). The Buses are A-122, A-111, A-112 and A-101. BEST has also cancelled A-54 and A-55 due to low patronage.

While this fleet is based on diesel buses, BEST runs A-167 from Comrade P K Kurne Chowk in Worli to Prabhadevi Station (West), A-352 from Rani Lakshmi Chowk (Sion Circle) to Trombay, A-302 from Rani Lakshmi Chowk to Maharana Pratap Chowk/Mulund Check Naka Bus Station using the Olectra Midi-bus fleet that are electric buses.

Now, BEST will also receive a batch of 500 midi CNG powered buses from Tata. Ten of them have already made their way to the Mumbai Central Depot.

In the midst of this, came some bad news.

Now, while the reason specified is ‘Administrative’, it doesn’t take a genius to know what’s going on here. If you really must know, look up who all form the current government, then read my first post on BEST’s AC buses followed by this article I had written for OpIndia.

The curious case of BEST and its AC buses

The ‘BEST’ scamster Indians should know about – Congress and the Khobragades have a lot to explain

Is BEST slipping back to its old ways?

Featured image by Karthik Nadar on Twitter.

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Bangalore Needs To Do Something About Its Connectivity For Schools

Have you ever woken up at 7am during a weekday to all the honking around you on Bangalore’s roads? There is severe congestion, with cars, autos, cabs, BMTC buses, private buses, the dreaded two wheelers and more. But have you ever wondered about what is the real cause of all the traffic congestion? School buses.

Yes, you read that right. It’s the school buses that are the root cause of the traffic jams in the morning. But why is that the case?

A lot of the new schools in Bangalore are located far away from the city. While some are located on main roads, they’re still located in the outer fringes of the city with many of them located in remote hallis around the city. Don’t believe me? Look up the locations of Podar or Kumarans, both of which have numerous branches located far from the city. A decade ago, I did walk up to some of them, and today I can say that not much has changed in terms of connectivity. There are hardly any BMTC buses that go there. The only way to get there if you miss your school bus is to either get your parents to drop you, or to get there by cab. The latter is becoming increasingly difficult due to a scarcity of cabs on Bangalore’s roads.  

Now why is this an issue?

The core issue here is that it burns a hole in people’s pockets. What if the school bus is late? Or more importantly, what if the school bus is too expensive. I’ve known many a classmate in my childhood (in Mumbai) who have travelled in a BEST bus for a third of the cost that the school bus charged. At the same time, it builds independence in children from a young age (I started travelling alone in buses at age 9) which is crucial for a child’s self-development. Indian parents tend to shelter their wards for too long, which results in them having troubles adjusting when they leave their homes (yours truly included).

How can this be rectified?

The first step would be to have schools not make it mandatory to use a school bus. While many schools do allow other modes of transport, these are relegated to unlicenced vans and minibuses that generally tend to operate illegally under the Motor Vehicles Act. The next step would logically be to get BMTC to ply more buses to these regions. As BMTC services improve, so will the locality. It’s a simple case of long-term demand and supply. Of course, in the interim, BMTC will have to look at fixing their fleet for it is uncommon to see buses with seats falling off or metal strips protruding out from somewhere.

Back in the day, using public transport was necessary to go from home to tuitions, and more. With integrated courses in schools becoming the norm, it becomes a little redundant. But getting children to take up public transport, is an important thing.

As far as subsidies for students are concerned, BMTC seems to be doing a fairly good job at that. BMTC lists out the rates for its passes, going up to a maximum of ₹1,100 for high school students. Of course, this seems to be for a single route. Back when I was a student, it was roughly ₹1,200 a year for a single route pass and ₹2,800 for an all route pass that was valid on all buses except the AC Volvo fleet.

Apart from this, BMTC also needs to actively work on setting up proper marked bus stops. The city – outside of the core areas – lacks proper bus stops. They’re often junctions or marked by obscure or nondescript boards. Even in core city areas, where bus shelters exist, buses do not stop there. BMTC first needs to enforce discipline. BMTC can even take some inspiration from BEST and induct a fleet of mini-AC buses. BEST’s new fleet has been a hit with passengers, and has already got auto-rickshaws up in arms in Andheri. Given how the auto-rickshaw scene in Bangalore is, the impact here will be much much greater.

What do students currently use apart from institution vehicles?

That’s pretty easy to guess, right? The preferred choice is UberPool and OlaShare. Back in the days when I used to work in Bangalore, pooling/sharing was the only way to get to work (it was initially cheaper than taking three buses to work). Of course, my journeys were often delayed because Google Maps considers Bangalore and Boston to have a similar road structure (more on this later) and would often send me back half way to pick up a student at Christ University only to drop them off a kilometre away at one of the numerous hostels in the vicinity.

Slowly, this gave way to Bounce, a two-wheeler rental service. Residents of the IT city would have noticed their yellow coloured Activas parked outside of many a metro station. Bounce operates using an app – much similar to Yulu and Zoomcar PEDL for cycles – and allows users to park a bike a recognised parking location and end the trip. Then, someone else can pick up the vehicle. So popular is Bounce that several housing societies (including mine) banned users from parking vehicles inside the compound due to strangers coming to pick them up.

However, two-wheelers are dangerous. A 2018 Hindustan Times report said that two wheeler users, especially women, were the most vulnerable on the road in Pune, a city whose traffic discipline (actually lack of), rivals that of Bangalore. Now, do we really want out kids to die on the street so easily? More importantly, despite them being shared vehicles, they’re still adding traffic to the streets. Back in 2013, the ACP of Bangalore Traffic Police, B Dayanand had said that it was two wheelers and not their four wheeled counterparts that were responsible for the city’s constantly rising traffic congestion.

Buses are good, yes please

Buses are a far better way of commuting. They are safer, and less polluting (per user, not per vehicle) and give commuters some peace of mind. After all, the person navigating thru the madness of rush hour isn’t you but an experienced driver. Why not tell our kids to do the same? With over 45,000 students getting admitted to colleges under Bangalore University every year, that’s a huge demographic to be tapped.

This article is the first in a series of articles relating to schoolkids and collegekids.

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