Electric Double-Deckers: BEST To Procure 900 Amid Political Slugfest And Misleading Image While NMMT Looks At Pilot Project

With the Brihanmumbai Electricity Supply and Transport (BEST) undertaking’s double-decker fleet strength going down from 120 to 48 in the last two years, the city’s iconic bus might stage a comeback soon.

The BEST committee has approved the procurement of 900 air-conditioned (AC), electric double-decker buses on a wet lease for 12 years to alleviate the city’s traffic woes.

BEST’s original plan included inducting 2,100 AC electric buses that included 200 double-deckers. The undertaking wants to convert 50 per cent of its fleet to electric by 2023 and go completely electric by 2027. As part of this move, it wants to procure 1,400 regular buses, 400 mini-buses and 100 mini-buses, all air-conditioned and electric. However, the number for the double-deckers has now gone up to 900.

The change in procurement has now led to a fight between the Bharatiya Janata Party (BJP) and the Sena in the BEST committee. The BJP has stated that the earlier proposal for 200 buses was to be funded by the Central government’s Ministry of Heavy Industries under the Faster Adoption and Manufacturing of Hybrid & Electric Vehicles (FAME) scheme. The BJP has asked where the funding is coming from and has questioned the scope of the tender given that any increase in expenses will have to be borne by BEST. Questions have also been asked how the tender has been merged with the state government’s clean energy policy.

Four manufacturers had evinced interest in the original tender with prices ranging from ₹56 to ₹160 per kilometre. Sources say BEST will likely ask the second bidder to bring in 200 buses while the lowest bidder will supply the rest.

Transport experts have questioned how BEST is able to get double-deckers at such low prices when single-decker buses (AC and electric) cost between ₹54 and ₹72 per kilometre.

Minister Aaditya Thackeray meanwhile took to Twitter to share an image of London’s Metroline Double-Decker buses with the BEST logo (बेस्ट) photoshopped on it, thus misleading many people.

The photoshopped image shared by Aaditya Thackeray
The photoshopped image shared by Aaditya Thackeray

This in turn led to a series of hilarious, satirical tweets with vehicles from across the world being shared as achievements of the Uddhav Thackeray-led government.

The best (pun intended) among them was shared by Maithun with a hilarious caption: Under the disable leadership of Priyanka Chaturvedi, Mumbai is all set to get BEST mini flying taxi. Aaditya Thackeray personally monitored the project.

The image shared by Maithun.
The image shared by Maithun.

Meanwhile, the Navi Mumbai Municipal Transport (NMMT) undertaking, which has been having a golden run with its electric AC fleet, has floated a tender to procure a single electric AC double-decker. The undertaking has said that it wants to run a pilot project and if it is economically viable, it may increase the fleet strength.

The tender document stipulates that NMMT would buy a fully built bus with a 12-year long annual maintenance contract (AMC). The manufacturer would have to provide a two year warranty for the bus and a five-year warranty for the battery while also installing a charging station.

A sad thing to note is that NMMT will soon scrap its 12 Volvo buses as they are more than ten years old and their operating costs have become too high.

To read more about how NMMT turned things around with its electric buses, do read Gandharva Purohit’s excellent article on this: How NMMT Grabbed An Opportunity And Made The Best Out Of It

To read more humorous and satirical takes on BEST, do check out the Satire section.

Let’s hope BEST gets the new double-deckers without any issues. The political slugfest and sharing of fake images do not bode well for the transport body.

If you are stepping out, make sure you wear a mask, follow COVID-appropriate behavior and keep your hands sanitised at all times. Maharashtra is still the top state by total cases and deaths.

Featured Image: Ashok Leyland’s Switch Metrodecker bus

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A Quick Guide To Using The Chalo Card On BEST Buses

After getting well-versed with the Chalo app, it’s time to get familiar with the Chalo Card. For Mumbai, this isn’t the first time a smart card system has been implemented. Mumbaikars are already using them on Central and Western Railway for buying tickets through the automatic ticket vending machines (ATVM) for nearly a decade. The GO Mumbai Card from 2005 can be called as a precursor to the National Common Mobility Card (NCMC). It could be used for Railways as well as BEST buses although it didn’t have a bright future. Then came the Trimax RFID cards in 2011 for bus passes which were a new concept as bus ticketing got digital with the electronic ticket machines (ETMs) manufactured by Mumbai-based Powercraft Electronics under the brand-name Balaji. You can read more about the earlier version of BEST’s electronic ticketing system here- Electronic Ticketing Systems: Who got it right and how.

Fast forward to 2021, when Chalo became the new ticketing vendor for BEST, it was yet another step forward towards promoting cashless payments. The Chalo app offers payments through online methods such as UPI, Credit and Debit Cards and Net-banking for ticket purchase. To make it better, BEST launched their Super Saver Plans in Mumbai for an efficient commute. You can read about it in-detail from the previous article where we explored the Chalo App and its features. On 1 January 2022, BEST launched the long-awaited Chalo Card in Mumbai (starting from Colaba & Wadala Depot). This Smart Card works as an eWallet (replacing the earlier Trimax-powered ePurse) which can be bought from the bus conductor. After being a tremendous success in Vijayawada, Nagpur, Jabalpur, Udupi and Mangalore, the Smart Card has finally been launched in Mumbai.

Chalo Travel Card issued for use by APSRTC
Chalo Travel Card issued for use by APSRTC

The Chalo card costs ₹70 and can be recharged by adding a minimum balance of ₹10 and then further in multiples of ₹10. As explained by the crew, the Chalo card can be recharged online as well but needs to be activated by the bus conductor. The most satisfying part however, is that your balance does not come with an expiry date. So even if another lockdown is imposed from tomorrow, the amount added in your Chalo Card will remain copacetic. The wallet can be recharged on any day and at any time with the help of a bus conductor. You can even feed your Super Saver Plans in it and use it as a bus pass. There are talks to make this Card functional on the Mumbai Metro in the near future, thereby taking the city closer to a form of the NCMC. But what is the future? Time will tell…. But it’s definitely bright.

Chalo Travel Card issued by BEST in Mumbai (Photo: Gandharva Purohit)
Chalo Travel Card issued by BEST in Mumbai (Photo: Gandharva Purohit)

Bus conductors in Mumbai found it difficult in the beginning to issue tickets bought through Chalo, but they have now gained confidence as the user base is increasing day by day. From the passengers’ side, the reviews are showing positive growth. As an integrated mobile app that can track buses along with showing the occupancy as well as booking tickets, Chalo has taken ticketing and bus tracking to another level. Once BEST increases its fleet strength, it will help in improving the frequency. In late January, BEST went a step ahead and integrated Chalo with the Maharashtra government’s Universal Travel Pass, thus negating the need to carry a printout.

Please Note: This Article is not Sponsored by Chalo.

Featured Image: Chalo App and Card by Gandharva Purohit

If you are stepping out, make sure you wear a mask, follow COVID-appropriate behavior and keep your hands sanitised. Omicron is here and the situation is quite scary.

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BEST Bus Tickets Booked Digitally To Be Linked To Maharashtra Universal Travel Pass

In a bid to make commuting easier across the city, the Brihanmumbai Electricity Supply and Transport Undertaking (BEST) has announced that it will integrate the state government’s Universal Travel Pass (UTP) for vaccinated commuters with bus tickets booked digitally using either the Chalo app or card.

This move will ensure that commuters won’t have to carry a separate printout of their pass and will be digitally verified on the screen of the ticketing machine.

The travel pass was launched in August 2021 and anyone can apply for it two weeks (14 days) after receiving their second dose of the Covid-19 vaccine (Covishield, Covaxin or Sputnik V). It was integrated into the Railways’ UTS app in November 2021 so that commuters of the Mumbai Suburbam Railway need not carry a separate printout if they are booking a ticket using their phones.

There is no word on integration of the travel pass with ticketing mechanisms of other modes of transport such as the Mumbai Metro, Mumbai Monorail, buses of other municipal bodies or the state transport corporation (MSRTC).

The Pune Mahanagar Parivahan Mahamandal Limited (PMPML) recently made the pass mandatory for all those boarding buses in Pune and Pimpri-Chinchwad which has led to a mess due to the added hassle for conductors of checking the vaccination status of commuters. Given that the city also has a functional electronic ticketing mechanism in the form of the Mi Card, perhaps this step can be extended to Pune, although it is doubtful that may happen given the current government is behaving as if Mumbai is the only city in Maharashtra.

Hopefully, this will also help people move towards cashless travel.

Also Read: Once This Pandemic Is Over, We Should Look At How We Transact

If you are stepping out, make sure you wear a mask, follow COVID-appropriate behavior and keep your hands sanitised. Omicron is here and the situation is quite scary.

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Chalo, Aage Badho: Getting Familiar With BEST’s New App For Tickets

The Brihanmumbai Electric Supply and Transport Undertaking (BEST) has moved a step ahead towards cashless payments with its new ticketing vendor Chalo. The system was initially rolled out late November 2021 and now functioning across all 27 bus depots of BEST. The app, which was in its beta phase until December 2021, is now available for everyone. Today, we will slowly cover all the aspects regarding the Chalo App.

Ticketing

You can purchase all sorts of tickets through Chalo App, ranging from a single journey ticket to a full day pass or even a monthly season ticket. More into that later, let’s get acquainted with a step-by-step ticket purchase through Chalo.

Step 1: Open Chalo and enter your bus number or open Chalo and select One-way ticket.

Step 1: Using the Chalo App
Step 1: Using the Chalo App

Step 2: Choose the bus route you want to board. Enter the starting point and destination of your journey along with the Number of tickets you wish to purchase. You will be then shown a fare breakup of your ticket.

 Step 2: Using the Chalo App
Step 2: Using the Chalo App

Step 3: Choose a mode for payment and you will be redirected to the payment gateway. Your ticket is now booked & valid for next 24 hours. Save it until your bus arrives. Your ticket remains visible in the app itself and will be accessible till your ride commences.

Step 3: Using the Chalo App
Step 3: Using the Chalo App

Remember: Do not start your trip unless you board your bus or see the bus conductor. Once activated, the ticket expires in 15 minutes. If your bus is delayed, the purchased ticket can be utilised within 24 hours on the same route. Do not worry.

Remember: Using the Chalo App
Remember: Using the Chalo App

Meanwhile:

Track the live location of your bus on the app a get to know the occupancy and Estimated Time of Arrival (ETA).
The app also comes with a route planner that can suggest buses according to your travel needs. You can track a bus first and purchase a ticket accordingly. The blue icons indicate active buses on route.

 Meanwhile: Using the Chalo App
Meanwhile: Using the Chalo App

Final Step: Activate your ticket and show it to the conductor for getting it printed. As of now, passengers would be issued a paper ticket from the bus conductors. It will take time to make this process totally paperless. If the Token Number on your Mobile Ticket does not work, then press the orange text saying “Tap Here” which will generate a QR Code on your Mobile Screen. Get it scanned by the Conductor and your ticket is finally printed.

  Final Step: Using the Chalo App
Final Step: Using the Chalo App

Your Printed Ticket will look like this. Do notice “Mobile Ticket” printed as a Mode of Payment.

Printed ticket booked using the Chalo app
Printed ticket booked using the Chalo app

What else does the app have to offer?

Recently, BEST rolled out a list of Super Saver plans that offers passengers fare-based trip plans starting from two trips a day at ₹9 for non-AC and ₹10 for AC buses. In a way, by subscribing these fare-based limited period plans, you get to save few rupees along with not shelling any change from your pocket. The procedure (as of now) for generating a ticket is the same mentioned for a one-way ticket.

In-detail information about the Super Saver plans announced by BEST are below:

BEST's Super Saver Plans at a Glance
BEST’s Super Saver Plans at a Glance
BEST's Super Saver Plans
BEST’s Super Saver Plans

Why Chalo?

The day this app was inaugurated in Mumbai, many social media users lost their cool regarding the name Chalo, questioning why the undertaking did not look out for a Marathi name. The answer is simple. Chalo has been in existence way before November 2021. As of now, this vendor provides service in 20 cities across India (including Mumbai) and five cities are served the BETA Version of the Chalo App. Well, this wasn’t even a thing to explain because right after installation, the App asks to choose a city and the list is self-explanatory.

The Future

On 1 January 2022, BEST launched the Chalo Card which will act as an e-Wallet during your journey. The Card has a tap-and-go mechanism which would be sensed by the upper part of ticket printing machine. I will write in-detail about that, once it is tried and tested. BEST is slowly moving closer towards cashless payments and the tracking system is getting better day by day. Chalo being in the initial stage for Mumbaikars needs a certain recognition and passengers need proper guidance in order to switch to this app. This shows a brighter future for BEST bus travel but, there is one thing where BEST is still lagging behind that is fleet expansion. More buses can attract more passengers and can generate more revenue for the Undertaking. With ticket fares so cheap, people are preferring buses over auto-rickshaws and taxis in Mumbai. Everyone is hoping for new single and double decker buses to join the fleet as soon as possible & help this difficult phase to end.

The Chalo Card
The Chalo Card

If you are stepping out, make sure you wear a mask, follow COVID-appropriate behavior and keep your hands sanitised. Omicron is here and the situation is quite scary.

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