In what can only be deemed a major embarrassment for the Metropolitan Transport Corporation (MTC) of Chennai, crewmembers belonging to the Chromepet Depot (CR/CW) were found to have disconnected the vehicle tracking devices and skipping interior regions in mini-bus routes. These buses, operating as “Small Bus” are generally operated as feeder services from metro, railway and bus stations to interior regions where the patronage is low.
According to a report in the Times of India, the issue came to light when residents of Chitlapakkam were unable to track the bus S100 that runs from Tambaaram to Chennai International Airport Metro Station. In May 2022, transport minister SS Sivashankar had launched the Chennai Bus app, developed in partnership with Chalo. MTC staff were reported to have disconnected the tracking devices in their bus and then skipped some regions altogether, thus leading to long waiting times. Officials of both the MTC and the Chennai Metro Rail Limited (CMRL) warned the staff and even deputed officials on the buses to ensure that they did not skip any stops or routes.
This brings about an important question. What are we to do when services are being sabotaged by the staff themselves? A general warning is not good enough. There has to be serious consequences. A lack of pay or suspension without pay or even termination of employment would ideally make the best sense. At the end of the day, public transport is largely non-profitable and is funded by taxpayer money.
On another note, since MTC has brought back AC buses after a long time, maybe MTC could consider running AC mini-buses on certain routes, especially feeders for the metro.
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Featured Image: MTC Small bus on Route S35 from Ashok Pillar/Ashok Nagar Metro Station to Defence Colony (Ekkattuthangal). Photo clicked in 2014 by Srikanth Ramakrishnan, available on the Wikimedia Commons.
