Mumbai: BEST Last-Mile Connectivity Soon As Undertaking Mulls Electric Cab Service

Your commute could soon become better (or even BEST, pun intended) as the Brihanmumbai Electricity Supply and Transport (BEST) undertaking has begun the process of calling for tenders for agencies to supply electric cabs with drivers (also known as a wet lease) for last-mile connectivity in Mumbai. According to an article written for the Times of India by Somit Sen, the agency will provide cabs on an ‘aggregator basis’ on a revenue-sharing model with the agency providing the vehicles and staff and thus keep BEST’s capital expenditure at zero. The article also mentions that the agency will provide fuel, which is kind of odd given that these are electric vehicles. The cabs will be electrified.

Users who want to book then can book them using BEST’s Chalo App, and fares will be on par with other aggregators including Ola and Uber. A user can plan a -multi-modal journey using both cabs and buses.

Although unrelated, BEST also recently procured 16 electric Tata cars for its staff to use.

An important question arises: If the private partner is providing the fuel, to be read as paying for electricity, then what about the charging? Will the undertaking open up its charging infrastructure at various depots and bus stations for these vehicles?

An interesting point to note: Fellow transit-enthusiast Kundan Srivastav had explained (in detail) a similar concept where public transport agencies such as BEST could tie-up with private partners to operate taxis under a common brand name way back in 2020 during the early stages of the lockdown. I hope he may write an article on it some day. Please do follow Kundan on Twitter, @kun_srivastav.

An even more interesting thing to note. A year ago, in August 2021, a badly photoshopped picture of a red Volkswagen Polo with BEST’s logo on it made the rounds on social media, purporting to be BEST’s new electric taxi service. BEST clarified it to be fake news. You can read more about it here: Fake News Alert: BEST Is Not Launching Electric Taxis.

If you want to understand how the Chalo app for BEST works, do read Gandharva Purohit’s explainer: Chalo, Aage Badho: Getting Familiar With BEST’s New App For Tickets

Also Read: The changing face of Mumbai’s Taxis

Featured Image: Isometric electric transport on the city illustration by macrovector on Freepik

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Chennai: MTC Staff Disconnects GPS Trackers In Small Bus, Skip Interior Routes

In what can only be deemed a major embarrassment for the Metropolitan Transport Corporation (MTC) of Chennai, crewmembers belonging to the Chromepet Depot (CR/CW) were found to have disconnected the vehicle tracking devices and skipping interior regions in mini-bus routes. These buses, operating as “Small Bus” are generally operated as feeder services from metro, railway and bus stations to interior regions where the patronage is low.

According to a report in the Times of India, the issue came to light when residents of Chitlapakkam were unable to track the bus S100 that runs from Tambaaram to Chennai International Airport Metro Station. In May 2022, transport minister SS Sivashankar had launched the Chennai Bus app, developed in partnership with Chalo. MTC staff were reported to have disconnected the tracking devices in their bus and then skipped some regions altogether, thus leading to long waiting times. Officials of both the MTC and the Chennai Metro Rail Limited (CMRL) warned the staff and even deputed officials on the buses to ensure that they did not skip any stops or routes.

This brings about an important question. What are we to do when services are being sabotaged by the staff themselves? A general warning is not good enough. There has to be serious consequences. A lack of pay or suspension without pay or even termination of employment would ideally make the best sense. At the end of the day, public transport is largely non-profitable and is funded by taxpayer money.

On another note, since MTC has brought back AC buses after a long time, maybe MTC could consider running AC mini-buses on certain routes, especially feeders for the metro.

Also Read:

  1. A Quick Review Of MTC’s AC Buses
  2. BEST’s New AC Buses Are A Delight To Travel On

Featured Image: MTC Small bus on Route S35 from Ashok Pillar/Ashok Nagar Metro Station to Defence Colony (Ekkattuthangal). Photo clicked in 2014 by Srikanth Ramakrishnan, available on the Wikimedia Commons.

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Minibuses in Puducherry Have Been A Blessing Since They Were Introduced, Take A Look At Them

In 2019, when BEST decided to introduce Minibuses in Mumbai, there was a lot of uproar on social media about using these small buses for public transport. The outcry got louder and louder when these tiny-tots were pressed into service on major long-distance routes in 2020 in lieu of double-decker buses that were getting scrapped.

However, some 1,351km south of Mumbai, another city has experimented with minibuses and has been more successful.

Over the weekend, I made a trip to India’s favourite tourist city in the South – Pondicherry. While the journey to Pondy is a different story, it will get an article soon. While walking along the streets, I saw what looks like a minibus that was squashed. At first, I wondered, was it a minibus? Or was it so small that one could call it a micro-bus?

PRTC Minibus near Indira Gandhi Statue (Srikanth Ramakrishnan/BESTpedia)
PRTC Minibus near Indira Gandhi Statue (Srikanth Ramakrishnan/BESTpedia)

However, I did manage to count the seats while the bus was waiting at a signal and it could seat 20 people. It isn’t all that small.

What surprised me was that the bus carried the JnNURM logo (the logo itself is a jurm) but was in a relatively good condition. Odd, given that most of the Puducherry Road Transport Corporation’s (PRTC’s) JnNURM buses were dilapidated and like their counterpart up north (I’m talking about you, MTC), JnNURM-funded Volvos have left their fleet entirely. The PRTC used to operate Volvo B7RLE buses from Chennai to Pondy and prior to that, they even operated Volvo B7R buses.

I did some digging online and came across a 2016 article from The Hindu. These buses were procured somewhere in early 2015 when the Jawaharlal Nehru National Urban Renewal Mission (JnNURM) was folded up and superseded by the Atal Mission for Urban Rejuvenation and Transformation (AMRUT). Fifteen buses were inducted into the PRTC fleet with 10 of them serving the city (and enclave) of Puducherry and the remaining five in Karaikal, around 130km further south. Services operated from 5am to 13.30pm and fares were fixed at ₹5.

For many a resident of the union territory, these buses have been a blessing. Auto-rickshaws in Pondy, just like Chennai are notorious for overcharging. In many cases, they can charge as much as ₹150 for distances no longer than a kilometre. Thus, a bus ticket a fraction of that cost will succeed. Many areas of the city feature narrow roads that can’t handle a regular bus. This deprived these areas of proper public transport, forcing people to walk or shell out outrageous amounts for other services. An added bonus, was that it helped a lot of women reach the city-centre for their work.

While the PRTC had a lot of plans to upgrade their network in 2014 including implementing an Intelligent Transit System (ITS), GPS tracking, electronic ticketing, upgrading their Volvo fleet and more, not much happened, probably due to the lacklusture government led by V. Narayanasamy of the Indian National Congress. We hope that N. Rangaswamy’s government works on improving public transport in the union territory soon.

The PRTC has its origins in the Puducherry Tourism and Transport Development Corportation (PTTDC) that was formed in 1992. In 2005, it was bifurcated, giving birth to the current entity. Once with a fleet strength of 141 buses, it currently operates only 65 buses across the four enclaves. It operates local services in all of them, while providing a few long distance routes connecting Puducherry with Karaikal and Mahe, along with other cities such as Chennai, Bangalore, Coimbatore and Tirupati. The sole bus connecting Puducherry to Yanam was discontinued due to low earnings. The corporation faces stiff challenges from private players as well as the Tamil Nadu State Transport Corporation (TNSTC).

Featured Image: PRTC Minibus at Rajiv Gandhi Bus Station (Srikanth Ramakrishnan/BESTpedia)

Higher resolution versions of both images used in this article are available on the Wikimedia Commons and can be attributed to Srikanth Ramakrishnan/BESTpedia.

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Gurugaman Plus: You Can Now Book Seats On Select Gurgaon City Buses With Uber

As part of a pilot project in Millenium City Gurgaon (Gurugram), the Gurugram Metropolitan City Bus Limited (GMCBL) and ride-sharing aggregator platform Uber have entered into a partnership. Commuters will now be able to book and reserve seats for themselves in select GMCBL buses. The pilot project will allow commuters to book tickets in the corporation’s air-conditioned buses on two routes. Commuters can book seats and follow the live location of a bus on the Uber app, much like they do with cabs on the app.

According to Uber, the company hopes to incentivise the shift to shared mobility using this project and encourage public transport. Uber hopes to use the data to provide better commuting options to passengers while also help the transport body in understanding and predicting passenger demand.

All seats on the bus will be reserved and there will be no standees.

According to the Gurugram Metropolitan Development Authority (GMDA), the service, known as Gurugaman Plus, will operate on the following two routes:

  1. Badshahpur Bus Stand to DLF Cyber Park (Shankar Chowk) via HUDA City Centre Metro Station
  2. BPTP Astaire Garden (Sector 70) to DLF Cyber Park via Golf Course Road.

Services will be available between 7am and 12pm (noon) and 3pm to 8pm daily.

Featured Image: GMCBL’s Gurugaman Plus bus

Do enjoy your ride on the Gurugaman Plus bus, but please do take precautions.

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BEST Arranges Buses At Mumbai Central Depot To Form Number 75 On Independence Day

To mark India’s 75th year of Independence, the Birhanmumbai Electricity Supply and Transport (BEST) undertaking arranged its buses at the Mumbai Central Depot to form the number 75, similar to its sibling the Navi Mumbai Municipal Transport (NMMT). While the NMMT paraded its Ashok Leyland JanBus and JBM EcoLife fleet, BEST decided to do so with its Tata CNG fleet.

Take a look at the pictures below, as shared by BEST on Twitter.

BEST buses at Mumbai Central Depot parked to form the number 75
BEST buses at Mumbai Central Depot parked to form the number 75

Here is a more expansive view of the same formation before completion.

BEST buses forming number 75 at Mumbai Central Depot
BEST buses forming number 75 at Mumbai Central Depot

Along with this, the undertaking also lit up Parivahan Bhavan, (Transport House) at its headquarters in Colaba in the tricolour. You can see it here:

BEST Illuminates Transport House, Check Out What NMMT Has Done To Celebrate Our Independence Day

Mumbai Central Depot looks delightful no?

I hope you celebrated Independence Day with much fanfare, but till we are done with the pandemic, please do take precautions.

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BEST Illuminates Transport House, Check Out What NMMT Has Done To Celebrate Our Independence Day

It’s 15 August 2022, India’s Independence Day. To mark the occasion, as part of Azadi Ka Amrit Mahotsav, the Navi Mumbai Municipal Transport (NMMT) undertaking did something very interesting.

Here is what they did. Images were shared by the NMMT on Twitter.

Buses at the Ghansoli Depot were parked to form the number “75”, first with just their red buses and again, by colouring the roofs of buses with the tricolour.

Check it out below.

Fisheye view of NMMT buses in special formation at Ghansoli Depot
Fisheye view of NMMT buses in special formation at Ghansoli Depot
NMMT buses in the special formation with the tricolour at Ghansoli Depot
NMMT buses in the special formation with the tricolour at Ghansoli Depot
NMMT buses in special formation at Ghansoli Depot
NMMT buses in special formation at Ghansoli Depot

Meanwhile, the Brihanmumbai Electricity Supply and Transport (BEST) undertaking had its headquarters (Electric House) lit up in the tricolour. Do take a look below:

Paraivahan Bhavan (Transport House) lit up in the tricolour for Independence Day
Paraivahan Bhavan (Transport House) lit up in the tricolour for Independence Day

Prime Minister Modi’s call for Har Ghar Tiranga as part of Azadi Ka Amrit Mahotsav has seen a phenomenal response.

I hope you celebrated Independence Day with much fanfare, but till we are done with the pandemic, please do take precautions.

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A Quick Review Of MTC’s AC Buses

Over the course of the last two weeks, I’ve been traveling a lot in MTC buses. During my rides, I got to try out the Metropolitan Transport Corporation’s (MTC, fka Pallavan) not so new air-conditioned buses.

These silver-coloured buses are Ashok Leyland buses built by Gemini Coach Builders in Karur. Introduced in January 2020 by former chief minister Edappadi K Palaniswami, each bus costs ₹36 lakh and has a fare between ₹15 and ₹60. The buses have been allotted to different depots, I myself have boarded them from both the Adayar and Anna Nagar depots (AD and AN respectively).

They initially ran on route 570s between MGR Koyambedu (Chennai Mofussil Bus Terminus/CMBT) and Siruseri IT Park and 91 from Thiruvanmiyur to Tambaram. They were later on extended to other routes such as 102 from Broadway to Kelambakkam. These buses marked the return of AC buses after a gap of one and a half years. Prior to this, MTC used to operate Volvo B7RLE buses till July 2018 with a minimum fare of ₹28.

Now coming to the inside of the bus.

Interior of MTC's AC bus belonging to the Adayar depot running route 570S from MGR Koyambedu to Sirucheri IT Park (Srikanth Ramakrishnan/BESTpedia)
Interior of MTC’s AC bus belonging to the Adayar depot running route 570S from MGR Koyambedu to Sirucheri IT Park (Srikanth Ramakrishnan/BESTpedia)

One thing I’ve observed about new MTC buses (and their counterparts across Tamil Nadu) is the tricolour LED display. Unlike the standard display that usually has only orange as a colour, these displays have three colours. The route number on the left-hand side is in red, the destination on the upper half of the remaining space is in green and the route underneath that is shown in white. There are two different manufacturers of these displays. One is Hosur-based Argee Equipment which supplies the displays for some of the new non-AC red buses. The remaining buses and the AC buses use displays manufactured by Coimbatore-based Wintra Engineering, who sells it under the brand name Rolls Tec Digital Passenger Information System.

Unfortunately the bus doesn’t have any internal display that shows which stop is arriving or anything. Neither is there an announcement system inside the bus. You’ll have to rely on common sense or the conductor shouting out the name of the stop.

Like all MTC buses, there is a single seat perpendicular and facing the gangway near the rear door for the conductor to sit on. All passenger seats and the conductor seat are super-plush and extremely comfortable. They are manufactured by Karur-based Sastha Seating. However, due to this, the gangway is slightly narrow and leg space is quite cramped. Some buses have different seats. These are manufactured by Swadzim, Poland-based STER seats. They are either STER’s 7T1 or Dynamic 20 seats.

Like all newer MTC buses, this one is also pretty high built, requiring you to climb a few tall steps to board and disembark. Not very accessible to be fair. The interesting thing however, is that there are two sets of string LED lights affixed to the steps which light up when the door opens, making it very convenient.

The biggest blunder in the bus is the presence of four-bar vertical grab poles near each door with one in the middle of the bus. These are similar to the ones in the Alstom-built Chennai metro and narrows the gangway further, making it sometimes difficult to cross without bumping into a fellow passenger. A single row of transparent plastic grab handles is there for passengers.

There are no luggage racks, as with most intra-city buses and unlike other AC buses (Volvo, Corona, Olectra, Tata, Force Motors, et al), the A/C vents are on the roof of the bus. This makes it out of reach for most passengers making it slightly difficult to close them or open them. On the bright side, it also makes them less vulnerable to damage. The air-conditioning itself is quite powerful and good to handle Chennai’s weather. No comparisons with them Purple Faeries here. There are no charging points or USB ports in the bus either.

The most fascinating thing I saw in this bus was in the seat directly behind the front door. The window seat has a metal ring attached to the wall of the bus meant for Divyang passengers who use crutches to hold them there.

Overall the bus is pretty comfortable, although it tends to get crowded really fast. There are no passes valid for this bus, all passengers have to buy a ticket. There are no daily passes available, MTC having done away with them after the 2018 fare hike.

Featured Image: MTC’s AC bus belonging to the Adayar depot running route 570S from MGR Koyambedu to Sirucheri IT Park (Srikanth Ramakrishnan/BESTpedia, available on the Wikimedia Commons)

If you are stepping out, do note that while masks are no longer mandatory, please stay safe, better safe than sorry.

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As Transit Fans Celebrate Ashwini Bhide’s Return, Let Us Not Forget Shrikar Paradeshi, Who Turned Around PMPML’s Fortunes

Transit fans of Maharashtra in the last one week have been celebrating for multiple reasons. The first was the obvious one, with former Chief Minister Devendra Fadnavis returning to power, although some of us (me included) are disappointed that he’s Deputy CM and not the CM. The second, was the return of Ashwini Bhide to the Mumbai Metro Rail Corporation Limited (MMRCL), as well as the government’s focus on finishing the project with the depot at the Aarey Milk Colony (it’s not a forest). While the Eknath Shinde-Devendra Fadnavis government has also cleared all hurdles for the Mumbai-Ahmedabad High Speed Rail (MAHSR) corridor, another small but significant development has gone unchanged.

Indian Administrative Service (IAS) officer Dr Shrikar Paradeshi has been appointed as a Secretary to the Deputy CM’s office.

Who is Dr Shrikar Paradeshi?

A 2001-batch IAS officer, Shrikar Paradeshi has held numerous posts in the past. He was the Municipal Commissioner of the Pimpri-Chinchwad Municipal Corportation from 2012 to 2014 where he earned the nickname ‘Demolition Man‘ for razing down illegally-constructed structures. He was also briefly the managing director (MD) of the Pune Mahanagar Parivahan Mahamandal Limited (PMPML). During his tenure at PCMC, he introduced Sarathi — (System of Assisting Residents and Tourists through Helpline Information). However, he proved to be too efficient, leading to his transfer to the State Inspector General of Registration and Controller of Stamps by the then Prithviraj Chavan-led government.

Paradeshi was subsequently appointed MD of PMPML again before he was transferred to the Prime Minister’s Office (PMO). Post this, he did his master’s in public administration from Harvard University in Cambridge, Massachusetts, and was then posted as MD of Maharashtra-based SICOM for a month in 2021. Post this, he went to Johns Hopkins University in Baltimore, Maryland to do a master’s in public health.

Dr Paradeshi and the PMPML

Dr Paradeshi’s first stint in the PMPML was in July 2013 when he took two key decisions. The first was to rationalise all bus fares into multiples of ₹5 in order to plug revenue leakages and solve the issue of spare change. He focused on repairing buses and had officials visit different bus depots to ensure that buses departed on time.

His second innings with the PMPML began in December 2014 after eight NGOs approached chief minister Fadnavis with a demand for a “competent and result-oriented” IAS officer to lead the organisation. After taking charge, he began the process of getting the city’s bus fleet fully operational. There were around 160 buses that were lying in various depots that required repairs but weren’t, for want of funds. He had the PMPML set up a separate bank account that would deposit 6 per cent of daily revenues which would go towards repairing buses and managed to get to improve the functional fleet from 60 per cent to 75 per cent in three months.

In a public interaction, he stated his plans to set up a new website, proposed a mobile app and announced goals and targets for revenue collections, passengers and even advertisements.

Sadly, he ended up getting called to the Prime Minister’s office in April 2015.

If you are stepping out, do note that while masks are no longer mandatory, please stay safe, better safe than sorry.

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MMRDA Debuts New BEST Bus Shelter As Part Of Mumbai Metro

With the formal launch of commercial operations (albeit with a lot of technical snags) of the Red and Yellow lines (Line 2A and Line 7) of Mumbai Metro on Gudi Padwa this week, the Mumbai Metropolitan Region Development Authority (MMRDA) also set up a few new bus shelters outside the metro stations.

These new bus shelters feature a map of the two metro lines in question, feature space for wheelchair-users and interestingly, have the bus routes marked on the road surface as well.

New bus shelter at Virvani Estate near Aarey Metro Station (Anand/@aa_G7460 on Twitter)
New bus shelter at Virvani Estate near Aarey Metro Station (Anand/@aa_G7460 on Twitter)

According to the images and the description of the bus stop (written on the bus stop itself), they feature USB ports for charging phones, CCTV cameras, and are dedicated to Divyang users. The bus shelter itself has been designed by an agency called Aaartist, which has designed signboards for several railway stations and other prominent properties around Maharashtra.

Road Marking at Virvani Estate Bus Stop (Anand/@aa_G7460 on Twitter)
Road Marking at Virvani Estate Bus Stop (Anand/@aa_G7460 on Twitter)

As you can see in the above two images, bus routes have been marked on the side of the road. Oddly, while Limited Stop routes (226, 460 and 706) have been marked in red, the AC (A-488) and Express (C-15, C71, C-72) routes remain marked in black along with the sole regular route (225). Now, at the bus stop itself, there are purple line markings on the floor that correspond to the dotted line that separates each route in the second line. Clearly, this is meant to be a queue management system, which says रांगेत चला, Crowd Management System, Mind Set.

Let’s hope that buses follow this demarcation when it comes to stopping. We’ve all seen how Pune’s BRTS drivers initially struggled to stop the bus at the exact stop for the doors to open.

Let’s hope for better bus stops in the future. In the mean time, do read this: Building a Smart Bus Stop.

Featured Image: Aarey Metro Station by Gandharva Purohit.

If you are stepping out, do note that while masks are no longer mandatory, the new XE variant of the Wuhan Virus is making the rounds. Stay safe, better safe than sorry.

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BEST To Launch Night Services, To Operate From Midnight To 5AM

In his bid to revamp the image of the Birhanmumbai Electricity Supply and Transport (BEST) undertaking and promote Mumbai as an “always awake” city, state minister Aaditya Thackeray had in 2017 proposed to allow more establishments to remain open. Back then, I had written a post asking when more public transport would be made available at night. You can read it here: More Nightlife In Mumbai Is Great But Can We Also Focus On Improved Public Transport?

Now, nearly four and a half years later, BEST has announced that it will operate a few buses between midnight and 5am in the morning starting from 7 March 2022. BEST has shared a list of bus routes along with a map.

Buses will have standard fare and can be flagged by showing your hand.

BEST Press Note on Night Routes
BEST Press Note on Night Routes

As per the press note released by BEST, the bus routes that will operate at night are:

  • 1 from Electric House to Mahim Bus Station
  • 66Ltd from Electric House to Rani Lakshmibai Chowk
  • 202Ltd from Mahim Bus Station to Poisar Depot
  • 302 from Rani Lakshmibai Chowk to Maharana Pratap Chowk (Mulund)
  • 305 from Backbay Depot to Rani Lakshmibai Chowk
  • 440Ltd from Mahim Bus Station to Borivili Station (West) via the Domestic and International Terminal (T1 and T2) of Chhatrapati Shivaji Maharaj International Airport

BEST also shared a map of the six routes in question.

 BEST Map of Night Routes
BEST Map of Night Routes

While this is undoubtedly a good move, there are a few questions.

The first is why so late? Aaditya Thackeray first announced plans for allowing establishments at night in 2017 itself. Back then, he said that this was planned from 2013. It took nine years for anything to happen on the ground? BEST, as a municipal entity has been under the MCGM/BMC for a long time and the municipal corporation in turn has been ruled by Thackeray’s Shiv Sena for over 25 years.

The second is, why the disproportionate bias towards South Bombay (SoBo) over the suburbs? BEST in the last two years have been favouring SoBo whether it is the AC buses or electric buses.

The third question is, why only buses? Why not the Metro or Monorail which are bound to serve people faster and better? Of course, talking about the metro and the current government in the same sentence is a joke.

The timing of this is pretty obvious however. Elections to the corporation are due in a month or so and the Sena is desperate to win. Its former partner, the Bharatiya Janata Party (BJP), led by former Chief Minister Devendra Fadnavis has made major inroads in Mumbai and defeated the Sena in several wards in a neck-to-neck battle in the 2017 municipal election where they were just two seats behind the Sena.

Featured Image: A BEST bus parked at night at Mulund. (Image: Gandharva Purohit)

If you are stepping out, make sure you wear a mask, follow COVID-appropriate behavior and keep your hands sanitised at all times. Maharashtra is still the top state by total cases and deaths.

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