My fascination with buses

Impromptu Post Alert: I’m going to try and explain where my fascination for buses comes from.

It all dates back to 1998. I believe I had mentioned this on the second blog post where I spoke about why Bus No. 56 meant to much to me. This pretty much predates that. I spent my early days growing up in in Madras, known to most people as Chennai, where buses have an interesting story of their own. Earlier operated by the Pallavan Transport Corporation, and since renamed to the Metropolitan Transport Corporation, these buses [originally green in colour] enjoyed a notorious infamy similar to Delhi’s Blueline buses. They had a nickname too: Pallavan Kollavan, which literally means Killer Pallavan. My first encounter with a Pallavan bus was aroun 1997 when a bus drove off the bridge over the Adayar River at Ekkaduthangal and landed on the older bridge below. For some strange reason, this incident remained on my mind for weeks.

Fast forward to 1998, shift to Bombay, also known as Mumbai. The city that I today consider my home. I had been to Bombay back in 1996, but it was when I shifted in 1998 that things started falling into place. Staying in Vashi, the first thing that was done was to find a school to get into. The school we found, was in Santacruz. Thus, my first trip in a BEST bus, a 505 Ltd from Vashi to Bandra occurred.

A BEST Bus No. 505Ltd in its current avatar, with a scrolling LED display.
A BEST Bus No. 505Ltd of the Bandra Depot heading from Bandra Bus Station to CBD Belapur in its current avatar, with a scrolling LED display. Image copyright Srikanth Ramakrishnan, CC-BY-SA 4.0 International, available on the Wikimedia Commons.

Slowly, as I grew up, trips by buses increased. First, it was the school bus. Since we had multiple school buses going to the same destination, with different routes, several of my fellow bus mates started having mock rivalries with students in different buses. It became a matter of prestige when our bus reached before the other one.

Slowly, I started taking BEST buses when I missed the school bus, or had to come back late. I used to take BEST buses for various classes and my attachment to them began. Of course, living in Bombay meant that there would be an extra attachment to BEST because there were proper marked bus stops, both shelters and unipoles everywhere.

This slowly escalated to a point where I preferred my 56 to the school bus.  I used stuff all the tickets [then and now considered a Collectors item] in my backpack. I was once caught by a Ticket Checker and he went thru around 300 tickets in my bag looking for the right one. I’ve never had such a collectors fetish for any other city’s tickets.

Come 2008, and a shift to Bangalore. I have to take a bus home from college. I discover that the city’s buses were [and still are] lacking in many ways. No direct buses home! I had to switch buses for a 5km distance. This acute badly managed set of buses got me interested in how to fix the issues. I wrote numerous times to the BMTC and then Transport Minister R Ashok. I posted on Facebook, and Skyscrapercity. Not that it made much of a difference though. I had a box of BMTC tickets, and unlike BEST, had no special attachment to them. I decided to build a model plane [curiously named the Flightplane Vajra after BMTC’s Vajra buses from where most of the tickets originated]. I designed the template with a regular sheet of paper, and thickened it with layers of bus tickets. Of course, the plane never did get built, its fuselage and wings are lying in different sections of my cupboard, mainly because I abandoned my Engineering dreams to take up a BSc.

In 2009, I came to the conclusion that buses were the future of Transport. I badgered anyone around me who was willing to listen. It was the year I made my first long-distance bus trip from Bangalore to Bombay, one that was to occur frequently in the years to come. I just hunted around looking for validation for my theory. I thought I was right when Mercedes Benz launched their buses, but it fizzled out. Later on, Scania’s entry and its presently strong market share have proven me correct. The biggest validation I did receive, however, was in 2016, when R Jagannathan of Swarajya wrote an article titled Why The Future Of Urban Transport Is The Bus, And Not Necessarily The Metro. I lurk around Swarajya too, writing on transport and urban affairs.

Post Bangalore, I moved to Coimbatore. I took to buses again. I traveled around the city, the suburbs, nearby districts, exploring towns, villages, rivers, farmlands, temples, etc. During Republic Day 2013, I traveled 350km by bus to Ulundurpet and Villupuram to take a photograph of two Toll Plazas.

I made a few trips to Ahmedabad in this period where I got addicted to traveling by the Janmarg. Being my first BRTS experience, it had a profound impact on me.

Then came the next move to Pune. Along with Pune, came a few trips to Dehradun, Delhi and Gurgaon. I made full use this time, with complete travel across all cities, taking as many buses as possible. The Pimpri-Chinchwad BRTS has a special connection to me.

By 2015, I had decided that I *just had to* start writing about buses somewhere. Starting a blog seemed to be the most apt thing to do, and thus, I did.

Here is my philosophy behind taking buses:

  1. You learn the city. I don’t look at a city by its stores, malls and cafes. I look at it for its topography, its layout, the culture of each locality.
  2. Buy a Daily Pass, board a bus and just scoot off! Take a camera or a phone, and click random photographs while traveling. You learn a lot of interesting stuff.
  3. I learnt Kannada and Marathi thanks to buses. I went from knowing just Aai Kuthe [Where is your mother] to Bus kramank 56 ghe, ani Khar dandachya bus stop utara [Take Bus 56 and get down at Khar Danda bus stop. I know my Marathi is still weak].

So, that’s the story behind my bus-mania!

This post is dedicated to three very special friends:

  • Geetzy, who although doesn’t take a bus, encourages me to remain positive. To put it in perspective, don’t fret in traffic. You are in a bus with a Pass, not in an Uber, paying by the minute.
  • Nidhi, who till date is the only person who has understood my craze, and has bought a pass to accompany me in a bus with her camera.
  • Sammy, who clicked a photo of a bus when I badgered him to do so.

So go ahead, share my craze among your friends. We all have a passion or obsession. What’s yours?

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How serious are we about Security?

How serious are we about security while traveling?

Everyone has been through a security check at airports, often having to go thru multiple levels of checking, scanning, and frisking. But what about others?

X-ray Luggage screening device at Suvarnabhumi International Airport, Bangkok
X-ray Luggage screening device at Suvarnabhumi International Airport, Bangkok. Image copyright Mattes in the Public Domain, available on the Wikimedia Commons.

It is rare to see functional Security systems in Railway stations across the country. Mumbai’s Suburban Rail witnessed a series of horrific bombings a decade ago while BEST buses have been the target of bomb blasts twice: 2002 and 2003, both outside Ghatkopar Station.

So what do we do?

Stringent security checks aren’t always feasible. You can do it for an airline because of the lesser crowd. But can you imagine doing that for every passenger at Mumbai Central or New Delhi station? It’s humanely impossible, mainly because of the volume of people.

Metro systems do have a decent security check in place. Delhi Metro uses the Central Industrial Security Force that the Airports across the country use. The Airport Express also has CISF guards, but they are stricter, and the security checks are more in line with the airport security checks. Mumbai’s security is handled by the Maharashtra State Security Corporation do a good job too. Bangalore, Chennai and Gurgaon employ Private Security agencies who, depending on the situation, may or may not be great.

But this will be a herculean task across bus stops right? Maybe, but there can be a workaround for this.

A simple workaround would be installing CCTV cameras in public spaces, starting with Bus Stations, Railway Stations, Malls, Shopping Areas, etc. where the public throngs in huge numbers. This can then be gradually rolled out to other sections of the city.

An addition to this would be using an Infrared camera along with the CCTV camera. An infrared camera is able to capture images in low light which a normal camera would not be able to see. Along with this, a thermal image scanner can also be employed. A thermal scanner will show the monitoring guards, different heat levels of anything within range. Combined with the CCTV and Infrared, it might help pinpoint explosive devices or weapons. Of course, installing lakhs of them across each bus stop would be a pain. The plus side is that this set-up can then be used for tracking buses, as well as curbing violations of traffic rules.

What do you say?

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Saving the BEST: A look back

Saving the BEST, a wonderful article by Rajendra Aklekar, journalist and author of the highly acclaimed book ‘Halt Station India’, appeared on Sunday’s edition of The Hindu. I’m going to attempt to reinterpret his article with a little bit of my own thoughts in the process.

Mumbai has traditionally been dependent on its railway lines for commuting. This dependency has been justified by their reach, optimal efficiency, and reliability. This makes them more than just a Rail Network. It makes it a lifeline, because it brings together the entire Mumbai Metropolitan Region.

The story with the road is similar. BEST buses have been on the roads for quite a while now. Motor Buses were to make their first appearance in 1913, operated by the Bombay Electricity Supply and Tramways Company Limited [BES &T Co. Ltd] which was set up in 1907, but didn’t turn up till 1926 because of World War I. Prior to this, the Bombay Tramway Company Limited operated horse-drawn trams in Bombay from 1873 with Electric Trams appearing on the scene in 1906 after BES&T took over the BTC. Today, BEST’s ubiquitious red buses form the last mile [or kilometre] connectivity for millions of passengers from both the city itself, as well as its suburbs and satellite towns.

However, things are changing. BEST is already in knee-deep trouble, getting passengers, especially for its lacklusture AC services that have been beaten by NMMT and TMT, although BEST is seemingly gaining a steady foothold after the recent fare revision. Further, app-based aggregators, including Ola, Uber, ZipGo, Shuttl, rBus, are all eating into BESTs revenue. To add to this, the Mumbai Metropolitan Regional Transport Authority [MMRTA] is now allowing private buses to ply point to point within the city without a permit.

The fault here lies in not only the competition, but also BEST. Corruption, Politics, Unions, all have made the Red Bus seemingly irrelevant in today’s life.

To put it in figures, BESTs Transport Deficit is -₹858.02crore. Its Electricity Surplus of ₹925.41crore is what is keeping it floating, along with some cash flowing in from the MCGM.

While it common to understand that Public Transport, being considered Public Service is bound to go thru losses, why are BESTs coffers in such a precarious state?

As Mr. Aklekar puts it, it all has to do with the management of BEST. It has an Administrative Wing and a Committee that is a Political Body. The two often overstep their boundaries, since it is blurred, and cause skirmishes, which leads to losses.

Along with this, it is also BESTs lack of keeping pace. NMMT and TMT went the BMTC way by procuring high-end Volvo buses while BEST remained with their scam-tainted Punjab-made Cerita fleet that were procured under the name of ‘Kinglong’ buses. This, along with the fact that BEST had abysmally high fares for their dilapidated buses just made things worse. BEST’s ITS was a total failure, because it required users to send an SMS and was full of bugs. Later on, it got shut down. Of course, let us not forget BEST’s tryst with Electronic Ticketing, which for a Municipal Level Transco, is a commendable effort, one worthy of a case study.

While BEST doesn’t provide WiFi on buses, something the Mumbai Metro does, I have seen a bus with a White Box behind the Driver saying WiFi. Maybe this was a one-off trial.

While Mr. Aklekar points out that BEST didn’t have a public time-table, I did find out that BEST did indeed have one, visible on its website when searching for a route, and also visible on the Mobile app m-Indicator. Of course, the increased traffic on the city’s roads have practically rendered timetables useless. Last September, the day after Anant Chaturdashi, I ended up catching the 9.30 AS4 from NSCI to Backbay at 10.15 thanks to the traffic.

When Delhi can track its Cluster buses and Autos, why can’t BEST? 3500 buses aren’t hard to track. BEST can set up a system on a Public-Private Partnership and licence its API for others to use if they’re unable to give it out for free.

He also talks of bus stops using electricity for advertising. The power can also be used to light it up for the safety of commuters, as well as a Public Information system for arrivals. I believe this should be easy, atleast within town limits, given that BEST supplies power there. BEST can also explore the possibility of solar powered bus stops.

Why can’t BEST go the Ola-Uber way and tap into the Google Maps API to show where a bus is? Get an app, track buses, guide commuters to the nearest bus stop. Let them buy a ticket with the app! Paper tickets are great. Make them greater. Print some ads on them. BEST used to do so with their earlier punched tickets. Why not now? Print a WiFi password on it as well, so that commuters with a ticket can use it. Passholders can probably have it using an app!

While I had earlier stated that I would be favour of participation from the private sector to keep the city’s transport in shape, the case with BEST is peculiar. The decentralised nature of the Mumbai Metropolitan Region allows each Municipal Corporation to run their own buses. Why can’t BEST, NMMT and TMT coordinate their bus services? Why do they have their toxic competition?

BEST represents the city of Mumbai in many ways. It is a Heritage structure in itself. If not for anything else, BEST, its red buses, their bell pulls, the Double Deckers, makes the Undertaking unique in India. Even the Purple Faeries make them unique.

BEST needs to get its act together. Or else India’s Oldest Transport Body, a crucial part of Mumbai’s Heritage, Culture and History would be lost to the annals of time.

 

Click here to read Rajendra Aklekar’s article Saving the BEST.

Click here to buy Rajendra Aklekar’s Halt Station India

 

 

 

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BEST slashed its AC fares by half. What happened then is obvious!

BEST recently slashed its AC fares by 50%. The results of this, while obvious, are quite shocking.

BEST also introduced several new routes: AS-71, AS-72, AS-318, AS-415.

Earlier, NMMT and TMT AC buses would always run full while BEST buses were like Chauffeur services, with one or two passengers in some of them. The reasons were clear: BEST used its Purple Faeries while the other two use Volvos, and further, BEST charged one and a half [1.5x] times what the other two charged.

But not any more. BEST’s minimum AC fares have come down from ₹30 to ₹15 while NMMT and TMT charge ₹20.

The Net Result?

BEST’s AC buses are seeing a higher patronage. BEST, whose ridership had fallen from 43lakh to 30lakh, is now trying to get it to 45lakh.

Take a look below and see how two AC buses are performing.

AS-318

This is AS-318 at Bandra Bus Station [East] towards the Bharat Diamond Bourse in Bandra Kurla Complex.

As you can see in the picture, the bus is quite full.

BEST bus AS-310.
BEST bus AS-310. Image copyright Coolguyz.

AS-415

This is AS-415 from Agarkar Chowk to SEEPZ. As you can see, the bus is full of passengers.

BEST bus AS-415.
BEST bus AS-415. Image Copyright Coolguyz.

When was the last time you saw a BEST AC bus full of passengers? 2009? 2010.

With BEST getting the new Tata Starbus Hybrid fleet soon, things are just going to improve.

Of course, as stated earlier, BEST needs to get rid of the Cerita fleet soon and go for more powerful Ashok Leyland, Corona, Scania and Volvo buses to sustain this increase in passengers.

BEST slashed its AC fares by half. What happened then will NOT blow your mind! Share on X

Images courtesy Coolguyz from Skyscrapercity.

Go ahead. Share this article. Share the joys of traveling in India’s Oldest Public Transport Company.

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Strike it Off!

Strikes. Strikes by Auto Rickshaw drivers. Strikes by Bus Transport employees.
Strikes. An old Blackmail method used by the Communists and Socialists [the Left] that unfortunately works even today.

There are two common reasons why Transport related employees strike:

  • Competition from the Private Sector or others.
  • Demand for Hike in Wages.

Competition from others

Frequently seen in cities like Mumbai, Bangalore and Delhi, both, employees of state run transcos, as well as auto/taxi drivers have often protested against others disturbing their Monopoly.

Recently, autos and taxis in Delhi went on a strike demanding that the government shut down app based aggregators such as Ola and Uber.

The irony of the situation is that such strikes force the public to turn to the aggregators, totally defeating the purpose of the strike. In cities like Mumbai and Pune, an auto or cab strike might affect businesses because both run by the meter. However, the use of non Kaali-Peeli cabs and auots is quite high in the city.  In Delhi, Bangalore, Chennai, these strikes would be problematic, because the autos in the city rarely go by meter. In the long run, an Uber or Ola would cost lesser than an auto anywhere in Delhi.

Demand for Hike in Wages

The other reason for a strike, a more legitimate one, is the demand for a hike in wages.

Recently, employees of BMTC, KSRTC, NW/NE-KRTC in Karnataka went on a 3-day strike demanding a 35% hike in wages. Though the strike lasted only three days, it was declared as indefinite, and would have gone on had the Government of Karnataka not convinced the striking staff to accept a 10.5% hike. This strike made life miserable for people in Bangalore. Autos began fleecing commuters, something that they are experts at. To compound the issue, the Karnataka Government’s draconian 1950-era rules for Cabs and Aggregators just made life miserable. With some universities choosing to remain open, life looked very dystopian.

In Ocober 2015, BEST employees threatened to strike because the higher-ups held back their Diwali bonus. Common sense prevailed and the strike was called off.

This kind of strike is a bit legitimate, since employees do deserve an occasional pay hike.

Now, what can be done?

What can be done about a strike?

A Strike or Bandh can cripple a city, or in this case, a state. It kills productivity, and destroys the economy. Of course, there are some people who claim that Strikes and Bandhs are Good for the Environment.

Here are some methods to help limit strikes and their impacts on the society and its economy.

  1. Decentralisation
    A decentralised transport system limits the impact of a strike. A strike by BEST employees won’t affect transport in Nagpur. However a strike by BMTC will affect Mysore since BMTC is essentially a subsidiary of KSRTC.
  2. Salaries must be on par with inflation and the private sector. Bus drivers and conductors aren’t the ones with the easiest job in the world. Pay them what they’re worth.
  3. Take strict action against those striking. Just because employees belong to a government body, that doesn’t let them strike as and when they feel like.

 

 

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The Extra Tax on AC Buses needs to go

Recently, the Government of India decided, in order to expand its Tax Base, to implement an additional Sales Tax on Air Conditioned Stage Coaches. According to notification, a service tax of 15% is applicable on 40% of all revenues collected from AC bus services. This works out to roughly a 6% increase in ticket fares.

While BEST has reduced its fares, leading us to believe that the new fare structure incorporates this 6% increase, others have hiked fares. TSRTC Hyderabad and BMTC have increased the cost of a Daily Pass from ₹150 and ₹140 to ₹160 and ₹150 respectively, BEST has reduced it from ₹200 to ₹150. MSRTC charges a rupee extra for its Shivneri/Ashwamedh services, though this has been there from somewhere in April, thus making it probably unrelated.

While I am for government measures to increase the tax base, this is most certainly not the right way. Let the government start taxing rich farmers instead. The reasons I’m opposed to this tax are:

BEST – We all know the story behind BEST and its Purple Faeries. Barring a few buses from the Oshiwara Depot, these buses are pathetically underpowered, have terribly low-powered airconditioning. They struggle to climb simple slopes. Their Volvo fleet is in good shape however. However, in light of the recent fare reduction, I guess we can give BEST a breather in this section.

BMTC – The first to implement the new Tax, the BMTC had a very interesting thing to do. They used to issue the regular ticket with the ETMS, but charge the Tax with the old Punched tickets. Thus, I used to get a ₹20 printed ticket and a ₹1 punched ticket. BMTC finally managed to incorporate this tax on the ETMs, but now I have pay ₹22 because the Tax amount is rounded off to the next rupee irrespective of how much it is. However, this move is unwarranted because BMTC buses are bad. The older FA series of Volvo buses are rickety, pollute a lot and water leaks in thru the emergency exits. The Corona fleet have buses where the airconditioning just does not work. The newer 57F series Volvos rarely come to the Public because they spend most of their time on Corporate trips for the ORRCA or Manyata Embassy Tech Park.

MTC – Possibly among the worst Volvo fleet, MTC has 100 odd buses which are in horrendous conditions. Buses creak, and reapairs carried out are not what one you’d expect in a Volvo. Damages sections of the exterior and interior are usually patched up with Substandard Aluminium that is used in the regular buses instead of Volvo’s standard Steel or Glass. If this is the condition of the exterior, you can imagine how the Engine or AC might be. However, knowing TN, they might have not implemented this tax as it goes against the populist nature of the state.

DTC – The worst AC bus fleet that I have seen, DTCs Ashok Leyland buses and Tata Marcopolo buses at times do what no other Transco’s buses do. The BEST Cerita AC struggles while climbing a slope. The BMTC Corona AC struggles when the bus is in heavy traffic. The DTC AshLey and Marco AC struggles when the bus is on regular traffic, and even on minor downward slopes! With the maximum fare on an AC bus set to ₹25, this tax is most certainly a welcome move. Delhi is used to subsidies and cheap stuff and it is high time that AC bus fares were increased in the capital.

TSRTC – TSRTC has also increased its fares, but I am confused on which side to take. TSRTC has among the best Volvo fleets in the country, atleast in Hyderabad. The buses are maintained well, operate on good routes and frequencies, and are in general above expectations. However, the fares are already on the higher side, and thus the extra bit is a little unwarranted.

On the whole, I think this Additional Tax needs to be rolled back. It’s a bad idea to tax the Middle Class more. The upper class doesn’t take the bus, the lower class doesn’t take an AC bus. As always, increasing the Tax Base comes and burns the Middle Class pocket.

Dear @ArunJaitley, the extra tax on AC Stage Carriages needs to go ASAP! Share on X

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Decentralising Transit

Decentralisation: Decentralization or decentralisation is the process of redistributing or dispersing functions, powers, people or things away from a central location or authority.

English: Graphical comparison of centralized (A) and decentralized (B) system.
English: Graphical comparison of centralized (A) and decentralized (B) system. Image copyright Kes47, CC-BY-SA 3.0 Unported, available on the Wikimedia Commons.

Now, transport, especially public transport is a very crucial matter in the lives of most people. People need to travel from home to work, or home to school/college, or to meet someone, or whatever. Transit thus becomes a core component of daily life, and in most cases in Urban India, it single-handedly manages to become the most time consuming part of the day.

It is important to look at how transit is handled by the government and how Who Controls What makes a big difference.

Transport in India is usually under the purview of all three levels of government: Centre, State, and City. In many cases, the first may not apply, and in most cases, the third does not apply. Among these, it is almost impossible for the State Government to not be part of local transport since all State Transport Undertakings [STUs] are under the respective State governments.

Let us take a few examples here:

Mumbai, is possibly the only city in India right now where all three levels of government handle transit. The Suburban Rail, operated by Western and Central Railway comes under the Government of India. Metro Rail, Monorail, and MSRTC [ST] come under the Government of Maharashtra, while BEST comes under the Municipal Corporation of Greater Mumbai [MCGM. Other transcos, such as TMT, NMMT, VVMT, MBMT, KDMT, all come under their respective Municipal Corporations.

Chennai and Hyderabad, both come under the category of zero local government in public transport. The Chennai Suburban Rail and Hyderabad Multi Modal Transit System [MMTS], both come under Southern and South Central Railway, therefore under the Government of India. Metro Rail, as always comes under the State Government, while MTC/TNSTC/TSRTC also come under the Governments of Tamil Nadu and Telangana.

Pune is an interesting case. Barring a few ST routes connecting Swargate or Pimpri-Chinchwad to nearby towns in the district, all routes are handled by the PMPML, while the Suburban Rail is handled by Central Railway, thus reducing the role of the State Government to almost nothing.

Surat and Coimbatore are polar opposites. In the former, the Surat City Bus and Surat Citilink BRTS are handled by the Surat Municipal Corporation while in the latter, TNSTC – Coimbatore operates buses as a State-level body.

Delhi, again is different. DTC and DIMTS are operated by the Government of the National Capital Territory of Delhi, while the Delhi Metro comes under both Centre and State.

Other cities, such as Bangalore, Mysore, Visakhapatnam, Ahmedabad, et al come under similar arrangements of Centre-State-City.

Now, before going further, I’d suggest a quick pre-read: The Escape Velocity of JnNURM Buses, which talks about legal definitions of Transport Bodies, Special Purpose Vehicles and Para-Statal Organisations.

Now, what is the problem if a Central or State-level body operates a transco?

Barring Delhi, which is a city-state and the National Capital, the major problem when one of the two upper levels operate transport is bureaucracy and red-tapism.

Take the case of Mumbai. Any improvements in the Suburban Rail has to go all the way to Delhi where it has to be approved. The previous Railway Ministers, from Bihar and Bengal, never bothered. Under Suresh Prabhu, things are certainly changing with Railway Divisions being granted more autonomy.

Similarly, is the case of a Coimbatore. While routes, planning, repairs, etc. are carried out by the Coimbatore division, fare revisions and new buses both come under the Transport Ministry, but is mostly under Chief Minister’s office! This means, whether you are in Coimbatore [under TNSTC Coimbatore] or Madurai [under TNSTC Madurai], fares and new buses are dependent on the Chief Minister’s mood.

The question is clear: Why should someone sitting in New Delhi be in charge of a person going from CBD Belapur to Andheri? Or for that matter, why should a person sitting Bangalore be in a decision making capacity for someone who wants to take a bus from Hubli Airport to Hubli Railway Station?

The issue is not so bad in cities where the state government has a dedicated transport body, such as Jaipur City Transport Services Limited [JCTSL], BMTC and MTC, however, all three are Capital cities. In the case of Mysore, where the MCTD operates, it is similar to BTMC’s set up, however, still controlled by Bangalore. However, it is worthwhile to note that KaSRTC gives more autonomy to its divisions than TNSTC.

Indian Railways has set up Special-Purpose Vehicles [SPVs] for certain projects with state governments, key being the Mumbai Rail Vikas Corporation [MRVC] which is a 51-49 JV between the Ministry of Railways and the Government of Maharashtra. MRVC does not operate any services, but is responsible for development and upgradation of the Mumbai Suburban Railway Network.

It is interesting to note, that the three Union Territories: NCT Delhi, Puducherry and Chandigarh have a similar, yet different model. DTC, PRTC, and the CTU, all come under the Union Territory Administration, but the DTC and PRTC are corporations that come under the elected Territorial Government, while the CTU is an undertaking which comes under the Central Government.

So, what should be the ideal situation:

For cities with multiple Municipal bodies in the vicinity, and depending on their sizes, let the Municipal Bodies handle operations. Mumbai has got it right, with its 7 Transport Undertakings, each handling their vast territories, and also running a few services into their neighbouring territories. For railway, an SPV should be set-up between the Government of India, Government of Maharashtra and all the Municipal Corporations covered. If needed, neighbouring Pune’s model can be adopted, where the PMPML was formed by merger of the erstwhile PMT and PCMT to serve a larger metropolitan area.

For areas separated by state borders such as the Tricity Area consisting of Chandigarh-Mohali-Panchkula, or the core NCR of Delhi-Gurgaon-Faridabad-Ghaziabad-Noida, a slightly different model needs to be explored. Since Municipally operated services may not be able to cross into another state, each entity must ideally have a State-Operated Transport body solely to serve the region, with a organisational board consisting of board members from the city itself.
For cities like Bangalore, Mysore, Mangalore, Chennai, Coimbatore, a separate Corporation under either State or Municipal control with board members from the city must be set up. The Transco should have a jurisdiction of upto 100km from the City Centre.
The Central Government should move out of Local Transit entirely and let local bodies handle it. Similarly, the state should also try and localise transit.
The same principles can be applied to other matters, such as:
  • Water Supply
  • Power Supply
  • Roads
  • Other Utlities
Transit should be with the local government, not with the territorial ones. Share on X

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BEST Announces Revised Fare Structure

Two months after BEST announced its intentions to rationalise fares, BEST has kept its promise and revised them.

BEST has already started the new AC routes [AS310, AS415, AS71, AS72]  proposed, and as of 1st July 2016, the new fares are in operation..

The new BEST committee headed by the BJP has done well in giving BEST the necessary shot in the arm.

The new rates are close to half of the earlier ones.

Here are the rates:

BEST Fare structure July 2016
BEST Fare structure July 2016

The usual conditions, such as 15 paise nutrition surcharge, concessional fares for children below 12, flat fare of ₹2 for visually-impaired passengers, additional charge of ₹1/₹5 for non-AC/AC buses beyond MCGM limits and luggage rates are applicable.

Passes and Happy Hours

For passes, monthly and quarterly rates have been reduced. For Daily Passes, the rates for the non-AC passes are the same. The AC Magic Day Pass now costs ₹150, as was the case before the April 2015 fare revision.

A separate fare structure exists for Children, which costs roughly half the regular adult fare.

The concept of Happy Hours has been introduced, between 1100hrs and 1700hrs [11am to 5pm]. During Happy Hours, all passes are sold at the rate of Child Passes.

For the full fare revision; please click here.

A friend reported that post the fare revision, a ₹105 trip from the JVLR/Jay Coach Junction to Airoli in an AS524 now costs ₹65.

This would mean that a trip from Thane Station [East] to Borivali Station [East] on AS700 would cost around ₹75-80 instead of ₹120, bringing it on par with TMT AC65 and NMMT AC131.

Similarly, Agarkar Chowk to Mulund Check Naka Bus Station on As422 should cost ₹60 instead of ₹100.

All this brings BEST on par with NMMT and TMT in terms of fares. Interestingly, while NMMT/TMT have hiked their fares in view of the recent introduction of a 6% Luxury Tax by the Government of India, similar to BMTC and TSRTC, BEST has reduced the fares. One would have to assume that the new reduced fares are inclusive of this surcharge.

Now, with the new fare structure in place, BEST needs to work on a few things, mostly dealing with its AC fleet. They are:

  • Fix the Cerita fleet. Get them in working order as long as they are around. Some of them have been converted into non-AC buses to replace the Starbus fleet that has been taken off the roads.
  • Get those 46 Volvos from Asian Concierge. Crucial for BEST to remain in the competition.
  • Reintroduce routes such as AS422, AS4, AS1 on Sundays.
  • Reintroduce discontinued routes such as AS505 to take on NMMT’s AC105.

BEST is certainly moving in the right direction. With a few more steps, it can soon recover its losses and be a role model for other Transcos.

 

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#YogaDay special: Yoga and its contribution to Public Transport

Today is International Yoga Day, something that was recognised by the United Nations last year.

Not many people are aware of the immense contributions that Yoga has had on Public Transport.

We often hear negative news about Staff and Employees of Transcos allegedly harassing commuters. Sometimes, we also hear about bus drivers moving down people. While, I don’t want to get into the specifics of all of this, let us look into the root cause of all of this.

All of them have a common cause: Stress.
A bus driver and conductors job is most certainly not the easiest task in the world. It requires a lot of skill and patience. Drivers have to put up with traffic jams, negligent and rash drivers, bad roads, and also passengers who don’t board/disembark through proper doorways or at specific bus stops. This adds to a lot of stress.
A conductor has to deal with people not giving change, rude passengers, passengers boarding/disembarking via the wrong pathways or at bus stops, people not moving to emptier sections of the bus, etc. This, again adds to the stress.
Now, multiply these instance by multiple passengers, number of trips, depot officials asking for fuel reports and fare collections, and you have a perfect recipe for a Nervous Breakdown.

To reduce the load on the staff, several Transcos decided to take up Employee Care measures by introducing Yoga, and Meditions sessions.

MTC has mandatory yoga sessions for staff involved in accidents. They also have sessions to prevent a stress overload, as well as sessions on effective communication and life skills. Similarly, KaSRTC, too has sent its staff to Yoga and rehabilitation to help reduce alcoholism among its staff members.

Others, such as BEST, MSRTC, and BMTC too have had sessions on meditation, anger management, and relaxation to keep staff at ease during long working schedules in order to help reduce stress levels and increase productivity.

Yoga is something we should be proud of. It is pretty much a Soft Power that originated in India. It was earlier laughed off by critics, but today is accepted as an international practice.

Hats off to the government for promoting Yoga as a stress-buster and natural relaxant. If people practiced Yoga on a regular basis, it would help everyone. A stress-free and relaxed person has the ability to keep calm in tense situations, and altercations may be avoided. If everyone is in such a state, imagine the transport scenario will also be one which people would look forward to.

#YogaDay Special: How Yoga is beneficial to Public Transport. Share on X

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A sneak peak at BMTC’s and MCTD’s ITS

A lot has been said about Smart Cities and Smart Transport. Earlier, a post on Smart Bus Stops made an appearance as well. This article aims to cover the Intelligent Transport System [ITS] of two Southern Cities: The Bangalore Metropolitan Transport Corporation [BMTC] in Bengaluru and the Mysore City Transport Division of the KSRTC in Mysuru.

Bangalore

BMTC has recently rolled out their [ITS]. I managed to get a chance to talk to someone in the Office of the Chief Systems Manager at Shanthinagar today.

The ITS is being implemented by Trimax Infra, who earlier implemented the Electronic Ticketing System for BEST, RSRTC, and UPSRTC.

A handheld ticket machine used in BMTC buses in Bengaluru.
A handheld ticket machine used in BMTC buses in Bengaluru. Image copyright Srikanth Ramakrishnan, CC-BY-SA 4.0 available on the Wikimedia Commons.

Here is what I gathered. The ITS is being implemented in three parts:

  • Electronic Ticketing Machines: Trimax has deployed 10,000 Verifone ETMs to 39 depots of the BMTC and trained 7,000 of its drivers. The earlier used Quantum Aeon machines were junked in favour of the new ones which BMTC claims was to enable compatibility with RFID-smart cards. Real-time monitoring of ticket sales is possible, although not being used.
  • Tracking of Vehicles: Every bus has been fitted with a GPS-based tracker which can be tracked online, or via an app.
  • Public Information System: Under the PIS, displays have been installed at major bus stations to inform the public of which bus is arriving soon. This is similar to what several BEST bus stops on the Western Express Highway have, and what Coimbatore was experimenting with in the post on Smart Bus Stops.

All three components of the ITS are already in operation with the PIS displays installed only at select Bus Stations. BMTC has decided to go for an Open Data Policy, thereby allowing developers to build apps and interfaces with an API to access the data from the ITS.

For more details on the Open Data Policy of the BMTC, do read this post on DataMeet.

Smart Cards are not part of the ITS project. They are being done separately and are due to be rolled out in 3-6 months with all the Pass Issuing Centres being upgraded to issue Smart Cards.

A chat with a conductor later did explain the shortcomings with the ETMs, although Trimax does take quick action on faulty equipment.

BMTC's ITS: Electronic Ticketing and Vehicle Tracking get a Boost! Share on X

Mysore

The Mysore City Transport Department [MCTD] of the Karnataka State Road Transport Corporation [KSRTC], also has an ITS in place, called the Mysore Intelligent TRAansport System, known as MITRA. MITRA was formally inaugurated in 2012 by the then Minister for Transport R Ashoka.

Among MITRA’s aims are:

  • Real-time monitoring and tracking of buses and help reduce road congestion and other transport issues.
  • ITS improves passenger safety, fleet efficiency, services and traffic situation through transmission of real time information.

According to the MITRA microsite, it’s components are:

  • Vehicle Tracking
  • Real Time Passenger Information System
  • Electronic Display Systems

Mysore was smart enough to implement it before the situation got out of hand and sought funds from the World Bank under GEF and JnNURM.

As part of MITRA, the MCTD recorded the pronunciation of every bus stop name, fitted buses with LED Displays, Speakers, set up display units at Bus Shelters, as well as trained its staff to handle the system. An app was also released less than a month ago for commuters to be able to get bus details as well as fare details on their phone.

KSRTC also ran a User Satisfaction Survey, which showed positive results. The entire results of the survey can be seen here.

While MITRA may not seem as fancy as BMTC’s ITS, it is most certainly benefiting commuters positively and helping promote Public Transport in Mysore. One hope that BEST learns a lesson from this, when restarting its own ITS.

Mysore's MITRA is certainly a game changer in Intelligent Transport! Share on X

Both BMTC and MCTD built a huge control room with a server to handle the large volume of data. Data is crucial to any project that involves the common man, mainly for operational efficiency.

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