[Unsung Heroes] A candid chat with a BMTC conductor

Today, I had the luck of having a candid chat with a BMTC Volvo conductor at Shanthinagar. Here is a quick summary of what all I learned:

  • Lack of confidence in the new ticketing machines: The new Verifone ticket machines [procured by Trimax, yes the same Trimax who set up BEST’s system]. Apparently, these new machines hardly last for the sale of 100 tickets before the battery dies out. This, happens on a full charge after being plugged in for 6 hours. The earlier Quantumn Aeon machines, still being used by KSRTC lasts a full two days on a full charge. The new machines are also prone to system crashes, and lack of connection to the server. He equated the new ETMs with the AC Tata Marcopolo buses, which frequently broke down [similar to BEST’s Purple Faeries].
  • Frequent breakdowns due to complete lack of maintenance: He said that all buses, including the Corona and Volvo fleet were not maintained at all and were prone to breakdowns, especially on Airport services. If a bus broke down on the road, it would lead to them getting a Challan from the Traffic Police, and if it happened in a Bus Station, BMTC would issue a memo. The fines would get deducted from the salaries of both the driver and conductor. Due to this happening, cases of staff committing suicide has also seen a significant rise. He mentioned that these would go unreported more often than not.
  • Actions taken on faulty parts: When any LED display got spoiled, conductors and depot workers normally try to fix it. They have gained knowledge on fixing the circuit after years of experience. However, if the administration, got wind of it, they’d junk it and procure a fresh piece which would normally cost anywhere from ₹50,000 to ₹1,50,000.
  • Kickbacks while purchasing buses: Apparently, babus and politicians have got huge kickbacks while buses were purchased, resulting in losses to the exchequer.
  • Lack of attention from higher ups: Complaints about faulty equipment, breakdowns, etc go unheard. Staff is supposed to fill out their feedback and personnel details and put in into a box, which goes unseen for ages.

Overall, he said that BMTC alone could fill a book in terms of mismanagement, maladministration, and general negligence on the part of the higher officials.

He further added, that due to the additional 6% Luxury tax charged by the government, which BMTC has not yet integrated into the Electronic Ticketing System, conductors have to sell the extra surcharge as paper tickets and keep a stagewise log of these extra tickets being sold.

I was told that the reason BMTC discarded the earlier machines for the new one was to enable RFID integration for the near-future Smart Card rollout, which is rather strange, because according to MicroFx and Quantum Aeon,the ETMs used earlier were RFID enabled.

That is all in this post. A follow up post on the BMTC ITS will come soon.

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[Satire] BEST announces BEST Dish Of The Day

In a move to boost employee morale and get more publicity, BEST has come up with a new programme.

Capitalising on Masterchef’s Best Dish of the Day concept, BEST officials decided that the new program will help boost publicity and the morale of staff and their families.

A BEST staff member from the Colaba Depot excitedly announced that, the Spouses of BEST employees would be cooking under this new scheme. The dish which manages to satisfy the judge or judges the most will be awarded BEST Dish of the Day and will then be sold in BEST’s Mobile Food House [Phirte Upahar Grih/फिरते उपहार गृह ] to tourists who use BEST’s Mumbai Darshan service. It will have a big banner with BEST Dish of the Day, and बेस्ट डिश ऑफ़ दि डे , written on it.

BEST's Phirte Upahar Grih, Mobile Food Van, Canteen On Wheels.
BEST’s Phirte Upahar Grih, Mobile Food Van, Canteen On Wheels. Image copyright Neeraj Pattath, CC-BY-SA 3.0 Unported, available on the Wikimedia Commons.

According to sources, negotiations are underway to rope in Akshay Kumar, who hosted the first season of Master Chef in India as the judge for the program. Sanjeev Kapoor is also rumoured to have been contacted. One staffer even suggested that the Undertaking should try and rope in British food writer and celebrity chef Nigella Lawson to increase BESTs visibility to the world.

When contacted, BEST General Manger Jagdish Patil’s assistant responded by saying that his boss had gone for a food tasting. He said, “BEST has a brand name, and we must capitalise on this. Boss was joking about how Navi Mumbai cannot have an NMMT Dish of the Day, because it sounds stupid. He did say that TMT could capitalise on its brand name because its buses were falling apart like a bunch of rusted, loosely held TMT rods. This is one area where they cannot copy us, or outperform us.”

When contacted, NMMT General Manager Shirish Aradwad seemed a little irate. “They cannot focus on buses, now they are focusing on food also? We’ll make sure their food doesn’t enter our Depots just like we stopped AS-505 from entering the CBD Belapur Bus Stand. They say they’ll sell the dish made by spouses on the Mobile Catering Van, right? Well, we’ll get every employee of ours, to cook food and sell it on every bus. We’ll provide every bus with a stove running on the bus CNG tank and a chimney so that conductors can cook in between stages and drivers can cook while waiting at signals. We’ll even rewire the Bell Pull to stir the food when the conductor is selling tickets.”, he retorted.

One hopes that whatever happens, happens soon, and all of us have our tummies full.

BEST decides to award the BEST Dish of the Day! Share on X

Note: All content in this article is fictitious, and must not be taken seriously. This article is satire, and should ideally be treated as such.

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From Ferry Tale to Ferry Go Round

Ferries. No, not Fairies. And most certainly, not them Purple Faeries.

Water transport is something that defines most coastal cities. New York has one of the most comprehensive Water Transport networks. In India, Kerala, with its backwaters, has a huge Boat-based transport network. Kochi even has an integrated, Road-Rail-Water Transit Hub in the form of the Vytilla Mobility Hub.

Now, when I talk of water transport in this article, I’m talking of Boats and Catamarans. Higher-end vehicles like Hovercrafts will be dealt with separately. I am mainly talking of passenger traffic, since I’m looking at it from an Urban perspective.

Union Minister for Shipping, Road Transport and Highways, Nitin Gadkari has repeatedly called for greater emphasis on water-based transport.  This resulted in the passing of the National Waterways Act, 2016. The fundamental reason behind this being the fact that it is cheaper. However, there are multitude of other reasons that work out in favour of water-based transport over road or rail.

Ferries, can run faster than trains, which run faster than buses. Ferries can carry a greater load of people than buses and and in the long run are more reliable. Will the Electronic Boat recently launched by Prime Minister Narendra Modi, it’s high time, India took up water based transport seriously.

Now, the focus of this post is going to be on four specific cities; Mumbai, Chennai, Pune and Ahmedabad, mainly because of my experience in them. They can emulated to other cities too, such as Hyderabad and Bengaluru.

The Kerala State Water Transport Department owns and operates boats and ferries as well as the infrastructure. The Maharashtra Government started planning for this in the right way by getting the Maharashtra State Road Development Corporation and Maharashtra Maritime Board to set up the necessary infrastructure, while private agencies would operate the services.

Mumbai

BEST Ferry across the Manori Creek.
BEST Ferry across the Manori Creek. Image copyright Nichalp, CC-BY-SA 2.5 Generic, available on the Wikimedia Commons.

Mumbai, as stated earlier, has several rivers flowing through the city, as well as in the vicinity. The Mithi, Oshiwara, Poisar and Dahisar lie entirely on the island, while the Ulhas River flows around the island.

Barring the stretch which passes under the runway of the Chhatrapati Shivaji International Airport, the Mithi, once dredged, cleaned of toxic sludge, as well as encroachments, can provide connectivity from Terminal 2 of the airport, Marol, and Seepz Village. Similarly, the Oshiwara can provide connectivity from Oshiwara Depot to Oshiwara Station, the Poisar from Poisar Depot to Malwani, and the Dahisar river can connect Ram Mandir in Borivali to the Dahisar Bridge Bus Station. The major hurdles on this stretch would be clearing encroachments, widening the river, dredging it, and ensuring that pollutants don’t enter it. Another major hurdle would be to demolish low lying bridges and have them replaced by higher ones.

The Ulhas river, which meanders through the Pune, Raigad and Thane district, empties into the Thane Creek. The towns of Kalyan-Dombivali, Karjat, Neral, Badlapur, and Ulhasnagar lie on the banks of the Ulhas. In rural pockets, the Ulhas provides water for agriculture. The rest of it, is filthy, much like the Mithi. Back in 2014, a Shiv Sena MP has asked the MMRDA to conduct a feasibility study for Water-based transport from Kalyan to Mumbai and Virar using the Ulhas river. If planned properly, this can link the far flung town of Karjat to the Versova Bridge via the above mentioned cities and Reti Bunder, thus making travel in the MMR easier. This has been notified as National Waterway 53.

Periodic maintenance of these water bodies will also help prevent another 26th July in future.

Today, the only existing mode of transport is in the form of boats and catamarans connecting Ferry Wharf and Gateway of India to Elephanta Island, Rewas, and Mandwa on one side, and Madh Island, Marve, Manori. The former is operated by private bodies while the latter is operated by BEST.

Chennai

The city of Chennai, has two major rivers and one canal linking these two. The Cooum river runs on the north of the city, the Adyar through the Central portion,and the Buckingham Canal connects to two while also providing connectivity to Kakinada in the North and Cuddalore in the South.

The Cooum, passing through the fringe areas of the Core city, such as Poonamallee, Maduravoyal, Koyambedu, Anna Nagar, Kilpauk, Egmore and Park is polluted for most of the year. The Adayar, passes through less denser areas such as Ekkaduthangal, Adayar, Mylapore, Guindy, etc and is less polluted.  It also passes beneath the Runway of the Chennai International Airport. The Buckingham Canal, meanwhile is relatively cleaner in the Northern fringes of Chennai, and south of Thiruvanmiyur. The section between the two, mostly passing through Central Chennai is pretty much unnavigable because of two reasons: Chennai Central station sort of sits on top of the Canal; The pillars of the MRTS line almost eat away the canals width.

The remaining section of both rivers and the Canal can be utilised for transport in and around the city of Chennai.

The Cooum, by virtue of running parallel to both Poonamallee High Road for most of its part and partly with the Egmore-Beach Railway track, can decongest both the road and the track, as well as the upcoming Metro. The Adayar can connect the Airport, Nandambakkam, Ikkaduthangal, Little Mount, Kotturpuram, Adayar, and terminate at the Theosophical Society.

The Buckingham Canal, on the other hand, can connect Ennore, Wimco Nagar with Basin Bridge on the North, and Thiruvanmiyur to Lattice Bridge, Kannaki Nagar and Sholinganallur in the South. Part of this is part of National Waterway 4.

Like Mumbai, Low Level Bridges would need demolition, the entire water bodies widened and reinforced, and dredged. Periodic maintenance would prevent Chennai from being inundated like in 2015.

Pune

The city of Pune has three major rivers flowing through it, The Mula, The Mutha and the Pavana. The Pavana flows through Northen Wakad, and Chinchwad before merging into the Mula at Kasarwadi. The Mula flows north of Balewadi, separating Pune from Pimpri-Chinchwad at Aundh and Khadki. The Mutha flows from Warje towards Deccan and Shaniwarwada, separating Old and New Pune. The Mula and Mutha meet each other at Sangamwadi from where they flow as the Mula-Mutha.

All three rivers feature a few low lying bridges, most predominantly on the Mutha, which would need be demolished.

The Mula can provide connectivity from Hinjewadi, Wakad, Balewadi, Aundh, Khadki, to Sangamwadi. The Pavana can connect Punawale, Ravet, Chinchwad, Sangvi and Kasarwadi. The Mutha can connect Warje, Kothrud, Karvenagar, Erandwane, and Shaniwarwada. From Sangamwadi, they can provide connectivity to Koregaon Park, Kalyani Nagar, Mundwa, etc.

Ahmedabad

Sabarmati Riverfront Project.
Sabarmati Riverfront Project. Image copyright Harshit Gohil, CC-BY-SA 3.0 Unported, available on the Wikimedia Commons.

Possibly the best city in India in the matters of Riverine management, Ahmedabad stands out in an interesting way. It is possibly the only city in India without low level bridges, and doesn’t need dredging.

The Sabarmati River, which originates in the Aravalis of Rajasthan, runs dry for most of the year. The Sabarmati Riverfront Development Project, under the Ahmedabad Municipal Corporation, involved construction of a concrete wall and concrete basin for the river within the city limits, to control its course, as well as facilitate easy maintenance. Part of the river width was reduced to provide for a Promenade and a Riverside Project. There are barrages at regular intervals on the river to regulate the flow of water. The river receives its water via a canal which brings water from the Narmada river at the Sardar Sarovar Dam. This Narmanda Canal flows under the Sabarmati River at their meeting point.

The Riverfront extends to The Torrent Power Park in the North and near Khodiyarnagar in the South. Plans are afoot to further extend it up North to Gandhinagar via GIFT City. There are two Boating Stations on the banks, used for joyrides on the river. This can be converted into a serious transport station, which in future can be extended up to Gandhinagar.

 

This article was mainly to highlight inner-city, river-based transport options. The benefits of running transport ops are it would help keep the river clean, and keep water flowing, thus, reducing chances of deluges.

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New Innings for BEST

In another revolutionary move, BEST has decided to focus on becoming more public-transport centric and turn itself from a loss making body to a profitable one. In other words, BEST has decided to become the BEST, by taking on NMMT and TMT head-on.

Update: BEST has announced reduced bus fares and passes from 01-07-16. AC passes are back to ₹150, with a new Child rate for children under 12. Happy Hours have been introduced as well. More details here: BEST Fare Revision 2016

BEST has decided a reshuffle of its AC routes, cancelling two, reconsidering a few and proposing a few more!

Now, the interesting thing is that BEST is reconsidering two routes via T2 of the Chhatrapati Shivaji International Airport. BEST earlier ran dedicated AC express routes from the airport such as A1Express from T2 to CBD Belapur Bus Station and A14Express to Cadbury Junction. Among the routes being canceled are A76Express from Gorai Depot to NSCI Worli via the Bandra Worli Sea Link and AS592 from Kopar Khairane to NSCI Worli. Routes that almost got scrapped include:

  • AS9 from Ghatkopar Depot to Dr. Shyama Prasad Mookherjee Chowk
  • A74Express from Oshiwara Depot to NSCI Worli
  • A75Express from Hirandani Powai to NSCI Worli
  • A77Express from Gorai Depot to BKC Telephone Exchange

Routes that are being proposed include:

  • AS71 from Fishermen Colony, Mahim to Mira Road East, via CSIA T2
  • AS72 from Rani Laxmi Chowk, Sion to Bhayendar East, via CSIA T2
  • As415 from Agarkar Chowk to SEEPZ via Marol Depot
A lit of canceled, proposed BEST AC Routes
A list of canceled, proposed BEST AC Routes

Apart from this, 50 routes across the 27 depots are slated to be cancelled.

What started all this?

A simple change in the BEST committee in the MCGM. After close to a decade, the BJP took over the committee from the Shiv Sena. Rather ironic, given that the Sena is anti-Toll while the BJP is pro-Toll. If you recall, it was the Sena that hiked the fares of BEST in 2015, first in February and then in April in 2015.

A quick recap would show that the BJP has always been adept at providing good transport wherever it has been, be it in the form of the Mumbai-Pune or Ahmedabad-Vadodara Expressways, the BRTS corridors in Ahmedabad, Rajkot, Surat, Bhopal and Indore, BMTC and KSRTC which showed a massive turnaround under R Ashoka, the erstwhile Transport Minister of Karnataka.

Back in 2005, BEST, had introduced the Smart Card system with Kaizen Automation, in the form of the Go Mumbai smart card, which was a common mobility smart card for both BEST buses as well as trains on the Suburban Railway. These were subsequently phased out in favour of the present Trimax system that BEST uses.

Rebranding

BEST, which officially turns 70 in its current form next year, and currently has a debt burden of ₹2,250 crore, plans to change its logo as well the colour of the buses in a major move to rebrand itself.

BEST has written to the Sir JJ Insititute of Applied Arts, one of the city’s premier art institutes to guide it in the process. The colour change is part of an exercise to make BEST more acceptable among customers.

The Mumbai Monorail, operated by the MMRDA, got the National Institute of Design [NID], Ahmedabad to design its coaches. One hopes that BEST too, would reach out to NID, or maybe even the Centre for Enviornment, Planning and Technology [CEPT], Ahmedabad for some ideas in design and operations.

Passes

Among other changes, are the rates of passes, monthly, as well as daily passes.

While the Major changes are the the reduction of the Monthly AC bus pass from ₹4800 to ₹3300, a significant change is the reduction of the Magic Daily Passes:

  • Magic AC: ₹200 to ₹150.
  • Magic Non-AC: ₹70 to ₹51.
  • Suburban Pass: ₹50 to ₹36.
  • Island City/Town: ₹40 to ₹29.

However, these are valid only during the Happy Hour period of 11am to 5pm.

The question here is, if the pass is cheaper post 11am, nobody would buy a pass before that. An alternative explanation is that passes purchased between 11am and 5pm are not valid during the rest of the day, which is an inconvenience to those who might purchase a pass after 11am, but may need to use it at 9pm. I guess, an official explanation from BEST would be the best thing to wait for.

While, BEST currently has good integration with the Suburban Rail, what is desired it better integration with the Metro, Monorail, and MSRTC services.

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BEST ups its Ante!

In a move that will revolutionise Mumbai’s transport, BEST has finally decided to go one level further and upped its services majorly.

Starting with the plan to ply Electric Hybrid buses in BKC, BEST has gone step further to convert some of its existing fleet into Electric buses.

In a very bold and revolutionary move, the Municipal Corporation of Greater Mumbai [MCGM] has allocated ₹10crore to retrofit existing BEST buses with a a Lithium battery powered engine. A batch of five buses will be converted first on a trial basis. BEST has stated that the cost of conversion from Diesel or CNG to Electric buses has gone down from an earlier figure of ₹65lakh to ₹35lakh.

Back in February, shortly after the #MakeInIndia week, BEST announced a design overhaul for its buses. The existing 12 metre long buses have an overhang beyond the rear tyres of the bus that often gets damaged when the bus gets rear ended. In order to eliminate this, 300 new buses which are 11 metre in length are being procured. These new buses will also be fitted with plugpoints for charging phones.

A BEST Minibus running on Route 377. The new buses are expected to be slightly longer than these.
A BEST Minibus running on Route 377. The new buses are expected to be slightly longer than these. Image copyright Karthik Nadar, CC-BY-SA 3.0 Unported, available on the Wikimedia Commons.

Another major development is the proposal to introduce app-based ticketing on BEST buses.

BEST has announced that it will bring out 22-seater AC midi-buses with app-based booking on them.

The MCGM has budgeted ₹25 crores for 50 buses, that will be air-conditioned, fitted with a GPS-based tracker, besides offering WiFi, newspapers and drinking water. Conductors would wear a different uniform than the standard Khaki that they wear normally. This is a great exercise for branding the buses, and will help BEST create a better image for their fleet. The buses will primarily run on routes connecting Metro stations and local Railway stations, thus mainly acting as feeders.

Interesting ways have been taken by BEST to improve its image, especially for its ailing AC fleet that still continues to be dominated by the Purple Faeries.

With the completion of the Oshiwara Railway bridge as well as the conversion of the DC traction along the harbour line to AC, Railway services are going to get more efficient and BEST will have to match up to the Purple Dragons than run on the tracks. BEST will need to make its Red Warhorses and Red Minions [Regular and Minibuses] work smarter to ferry more people and earn more revenue to keep the city as awesome as it has been.

BEST is firing up a new weapon to make Mumbai better. Share on X

However, the greatest bit of Publicity that BEST can get right now is that after Uber founder Travis Kalanick took a BEST, a BEST Double Decker was used to ferry Prince Henry, Duke of Cambridge and his wife, Catherine, Dutchess of Cambridge.

Catherine, Dutchess of Cambridge and Prince William, Duke of Cambridge on a BEST Bus in Mumbai.
Catherine, Dutchess of Cambridge and Prince William, Duke of Cambridge on a BEST Bus in Mumbai. Image copyright respective owners.
When @KensingtonRoyal took a BEST bus in Mumbai Share on X

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BKC gets a Gold Coin

Bandra Kurla Complex, known to most people as BKC, the new financial hub of Mumbai,and also the site of the Make in India Centre recently, has got a bonus Gold Coin in terms of transport.

Tata Starbus has bagged an order for its new Diesel-Electric Hybrid AC bus from the MMRDA. These buses will be operated by BEST as part of their fleet, thus complementing their existing AC fleet.

Tata Motors becomes the first Indian manufacturer to bag the single largest order for 25 Tata Starbus Diesel Electric Hybrid Bus from the Mumbai Metropolitan Region Development Authority (MMRDA). The route connects Bandra Kurla Complex (BKC) to Sion, Bandra and Kurla railway stations supporting millions of commuters every day. This city bus is economically viable & eco-friendly - certified by ARAI.
Tata Motors bags order for 25 Tata Starbus Diesel Electric Hybrid Bus from the MMRDA. Image copyright Tata Motors.

As per a notification on MMRDA’s website, these buses will be owned by MMRDA, maintained by Tata Motors for a period of five years and operated by BEST. Further, they will operate in dedicated bus lanes within BKC, connecting the District to Bandra Railway Station, Kurla Railway Station and Sion Railway Station.

These buses are set to be a game changer. The reasons being:

Now coming to Kurla and Sion Stations.

Sion station is set to get a massive makeover. The road bridge connecting Dharavi /LBS Marg to Rani Laxmi Chowk that houses the entrance to the station is set to be demolished to make way for the Fifth and Sixth railway lines connecting Ghatkopar to CST. This means that the station entrance will be shifted, and is good news in the long run.

Kurla Station [West] is the proposed site for MMRDA for the Station Area Transit Improvement Scheme [SATIS], which will see an elevated platform for buses and autos, similar to the structure at Thane Station West.

The new buses will mostly be housed at BEST’s newest depot, the Kala Killa Depot [KK] which was earlier an empty plot adjacent to the Dharavi Depot where buses of the Kurla Depot were parked during its reconstruction. The depot became operational on 31st January 2016.

Another major project for BKC is a ropeway. After CIDCO proposed a ropeway between Vashi and Kopar Khairane and Vashi and Ghatkopar, the MMRDA has now proposed a new ropeway connecting Kurla and BKC. The ropeway has been considered on this route given the congestion and taking land availability as well.

Another update on this stretch is from the Mumbai Metro Rail Corporation Limited [MMRCL].

Amidst all controversy and outrage from Environmentalists and the National Green Tribunal [NGT], the latter of which has failed to do its duty and rakes up controversy needlessly, the MMRCL has silently been doing a good job in acquiring land for the underground Metro which will connect Colaba, Cuffee Parade, BKC Mumbai International Airport and SEEPZ.


With all these updates, the city’s newest Business District is all set to be given the premium connectivity it deserves.

BEST is going one level beyond with Hybrid buses for BKC Share on X

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The Escape Velocity of JnNURM buses

The Jawaharlal Nehru National Urban Renewal Mission [JnNURM] is probably one of the most well known Government schemes that happened from 2005 to 2014. Anyone living in a big city would know what JnNURM is purely because of the ugly JnNURM logo being plastered everywhere, from buses to flyovers and ultimately to ultrasonic flow-meters used to measure water flow in underground supply systems.

Logo of the Jawaharlal Nehru National Urban Renewal Mission [JnNURM].
Logo of the Jawaharlal Nehru National Urban Renewal Mission [JnNURM]. Image in Public Domain.
Now flyovers, bridges, skywalks, underpasses, et al, are out of the purview of this article. The discussion is about buses. In 2013, it was announced that the Central government was willing to fund the allotment of an additional 10,000 buses and development of ancillary infrastructure such as Depots, Workshops and Control Rooms.

In a letter addressed to the Chief Secretaries, Principal Secretaries of all States and UTs, Municipal Commissioners and Heads of State Transport Undertakings, the Ministry of Urban Development, Government of India, laid down some important guidelines.

Among the various points mentioned in the above document; Point 3 talks about Definitions. It defines State as a State or Union Territory, a city as a City, Agglomeration, or Metropolitan area defined by the State, and Special Purpose Vehicle [SPV] as meant to run bus services within a city. It also states that existing corporations such as BEST, DTC, BMTC et al, also come under the definition of an SPV. A crucial thing to note here is Point 3.4 which talks about Para-Statals like KSRTC and APSRTC, which can operate buses under JnNURM, but would require an SPV at city level, OR could set up an SPV for a cluster of cities under Point 3.5.

Now, not all transcos followed the JnNURM guidelines. State level transcos as well as their city level counterparts did what was ideally not permitted.

Now let us list out all the violations that were possible; and then examine them case-by-case. This article only deals with the operating body, and jurisdictions. Another article will come soon on violations of bus specifications.

  • Not setting up an SPV to handle JnNURM buses.
  • Using JnNURM buses outside the city or area where they were to be used.
  • Using JnNURM buses for purposes other than Public-Transport.

Now that the violations have been listed, let us examine, on a case by case basis, what each transco did.

Metropolitan Transport Corporation/Tamil Nadu State Transport Corporation

An MTC Volvo on Route 588B from Broadway to Mamallapuram.
An MTC Volvo on Route 588B from Broadway to Mamallapuram. Image copyright Vinoth Thambidurai, CC-BY-SA 3.0 Unported, available on the Wikimedia Commons.

One of the earliest pioneers in the JnNURM violations, the MTC recieved a set of Volvo B7RLEs which it operated inside city limits, on routes such as CMBT-Red Hills or CMBT-Chengalpattu. It also ran on routes such as 588B from Broadway to Mamallapuram, which is acceptable as it is a city route. The issue cropped up when MTC transferred some of its Volvo buses to TNSTC Villupuram, and began using them on various intercity routes such as Chennai-Puducherry, Chennai-Hosur, and Chennai-Trichy. Perhaps its MTC which is innocent and TNSTC which is the culprit.

TNSTC Coimbatore and TNSTC Madurai received non-AC Semi-Low-floor [SLF] buses for intra-city use. These buses were not used on routes outside of their respective cities but there was no SPV created for them. Of course, one may argue that TNSTC Coimbatore’s JnNURM buses were used exclusively in Coimbatore and not in Erode or Ooty and thus TNSTC CBE is not the para-statal here but merely a city-specific transport corporation.

Puducherry Road Transport Corporation

On the lines of the TNSTC-MTC mischief-making duo, the PRTC got itself a set of SLFs under JnNURM. PRTC hardly used any of them in its capital city. Instead, it chose to ply them between Pondicherry and Karaikal. One may argue that there is nothing wrong in this as they are two parts of Pondi only. They then ran them on East Coast Road [ECR] along with the TNSTC VPM Volvos. This, made them serial offenders, just like the others.

Kerala State Road Transport Corporation

A Volvo B7RLE bus owned by the Kerala State Road Transport Corporation at Angamally Bus Station, heading for Aroor.
A Volvo B7RLE bus owned by the Kerala State Road Transport Corporation at Angamally Bus Station, heading for Aroor. Image copyright RanjithSiji, CC-BY-SA 3.0 Unported, available on the Wikimedia Commons.

Another arty and masterful violator, KeSRTC received Volvo B7RLEs for use in Kochi and Thiruvananthapuram. What did they do with these? Run them on intercity routes, of course. No SPV was created. The Central Government stepped in and objected to this violation, going so far as taking KeSRTC to court.

However, being crafty, the KeSRTC found a work-around for this. The court order affected only buses belonging to the Kochi division, prompting KeSRTC to transfer most of these buses to the Thrivananthapuram division. The reason? These buses were super-profitable and KeSRTC otherwise had only one Volvo service between Trivandrum and Bangalore, which was running at a loss due to KaSRTCs super-efficiency.

In November 2014, KeSRTC finally created an SPV called the Kerala Urban Road Transport Corporation [KURTC] exclusively for JnNURM buses, thus making it an SPV for a cluster of cities.

Karnataka State Road Transport Corporation

A low-floor Tata Marcopolo Bus belonging to the Karnataka State Road Transport Corporation -Mysore City Transport Department.
A low-floor Tata Marcopolo Bus belonging to the Karnataka State Road Transport Corporation -Mysore City Transport Department. Image copyright Srikanth Ramakrishnan, CC-BY-SA 3.0, Unported, available on the Wikimedia Commons.

Among the most ethical State Transport Undertakings in India, KaSRTC has actually followed most of the rules in the book. However, it did  miss out on a few:

KaSRTC has lived up by trying to follow norms as much as possible. One just hopes that Mysore and Mangalore get their own transport corporations soon.

Andhra Pradesh State Road Transport Corporation/Telangana State Road Transport Corporation

A Volvo B7RLE operating under the brand name of Metro Luxury by the Andhra Pradesh State Road Transport Corporation in Visakhapatnam.
A Volvo B7RLE operating under the brand name of Metro Luxury by the Andhra Pradesh State Road Transport Corporation in Visakhapatnam. Image copyright LOVEofZ, CC-BY-SA 4.0 International, available on the Wikimedia Commons.

The APSRTC, during the United Andhra days operated JnNURM buses in Hyderabad, and Visakhapatnam. It continues to operate the latter, while its younger sibling the TSRTC has taken over the erstwhile capital. There is no SPV to handle city operations. One hopes that the upcoming capital of Amaravati will have its own Transco, with funding under AMRUT.

Along with this, several of the Volvo “Metro Luxury” buses have found their way to intercity routes, both in AP and Telangana.

Note: Thanks to GSR Chaitanya for pointing out that APSRTC/TSRTC did indeed have an SPV. An article on this was posted a year earlier on Love of Z, a blog dedicated to APSRTC/TSRTC buses. You can read the article here.

Buses in Hyderabad, on paper operate under the aegis of the Hyderabad Zonal Urban Road Transport Corporation.

Haryana Roadways

A Haryana Roadways JnNURM Ashok Leyland Bus.
A Haryana Roadways JnNURM Ashok Leyland Bus. Image copyright Srikanth Ramakrishnan, CC-BY-SA 4.0, International, available on the Wikimedia Commons.

Another serial offender, Haryana Roadways has both non-AC buses like the above, as well as Volvo B7RLEs, both of which, were allotted to the Faridabad division. Once again, there is no SPV here, and these buses always operate on the Gurgaon-Faridabad-Ballabgarh route. Buses that operate within Gurgaon, however, are non JnNURM buses.

Bangalore Metropolitan Transport Corporation

A Bharat Stage IV Volvo operated by the Bangalore Metropolitan Transport Corporation.
A Bharat Stage IV Volvo operated by the Bangalore Metropolitan Transport Corporation. Image copyright Hayathkhan.h, CC-BY-SA 3.0 Unported, available on the Wikimedia Commons.

The BMTC, one of the largest beneficiaries under JnNURM, is a mere crook among the no-goodniks of the Transport world. It’s only violation of the JnNURM guidelines? Renting out buses. A large chunk of BMTCs revenue comes from leasing out its Volvo fleet to the IT sector for dedicated pickup and drop trips. The BMTC quickly rectified this however by purchasing brand new Volvo buses and deputing the JnNURM ones for Public Transport. A good move to conform to norms, but the downside? The IT sector gets the really good buses, the rest of us, nothing.

Brihanmumbai Electricity Supply and Transport

A JnNURM double-door second generation Cerita owned by BEST, leased out to Air India for picking up passengers from the aircraft and to the terminal.
A JnNURM double-door second generation Cerita owned by BEST, leased out to Air India for ferrying passengers between the aircraft and the terminal. Image copyright Prateek Karandikar, CC-BY-SA 4.0 International, available on the Wikimedia Commons.

Another small-time crook in the world of the Mafioso, BESTs only mistake in violating JnNURM guidelines was leasing out its Second-Generation Cerita [yep, them Purple Faeries] to Air India to ferry passengers between the aircraft and the terminal. The cash-strapped body, with annual losses of ~₹700crore needed to monetise its fleet, and did so by leasing them out. However, word has it that the after the Air India agreement ended, BEST has been leasing out its older, First-Generation, Single-Door Cerita buses which were not acquired under JnNURM. In order to further monetise them, BEST put out full body adverts on them, thus turning them into giant, moving billboards.

Now that we’re done with the villainous lot, let’s head to the heroes of the hour!

Jaipur City Transport Services Limited

This SPV was set up by the Rajasthan State Road Transport Corporation in 2008 to handle city buses in Jaipur. It operates JnNURM buses, other buses as well as the Jaipur BRTS.

Atal Indore City Transport Services Ltd

A bus operated by Atal Indore City Transport Services Ltd in Indore.
A bus operated by Atal Indore City Transport Services Ltd in Indore. Image copyright Prateek Karandikar, CC-BY-SA 4.0 International, available on the Wikimedia Commons.

Set up to run bus services in Madhya Pradesh’s largest city, Indore, the AiCTSL, operates city buses, as well as the BRTS. It also operates a Radio Cab service in the city.

For a further reading on JnNURM funding of buses, please read this.

JnNURM has been scrapped in favour of the Atal Mission for Rejuvenation and Urban Transformation [AMRUT]. While nothing concrete has been set for buses, one hopes that AMRUT paves the way for more intelligent transit in the country.

Which Transport body has violated JnNURM guidelines in the country? Share on X

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From #MakeInIndia to Made in India

The #MakeInIndia week at Mumbai has been quite an eventful one. A lot has been learned here, and I have understood a lot about various things.

Barring an unfortunate incident involving a fire at the Maharashtra Night cultural program at Girgaum Chowpatty, the event has been a largely successful one.

Among the various exhibits and tidbits I managed to gather over the last two days while covering the event, here are some:

Amitabh Kant, Secretary of Industrial Policy and Promotion stressed on the need to not only Manufacture in India, but also Invent, Innovate and Design in India.

Scania and Volvo had got their new buses.

The Scania was the same bus that had been given to the Nagpur Mahanagar Parivahan Limited. It is India’s first bio-fuel bus, and it’s components are mostly sourced from India itself.

The Volvo was a Hybrid B7RLE/8400 model that NMMT had ordered. Of course, this does mean that BEST’s AC services are going to take a hit, but that is a different story altogether.

Ministers and industrialists spoke about road connectivity, rail connectivity, and inland water transport. While the former two were with regard to connecting ports, the latter was to decongest ports and roads. Now, if one can equate Passenger and Cargo traffic, you could come to the conclusion that a set-up for Freight should ideally work for a Set-up for Passengers as well, with minor modifications. This needs to be explored big time. The ship-building industry has a vast potential in India, and this needs to be explored big time by major cities, especially Mumbai, Surat, Chennai, Kolkata, and Mangalore. Connecting Ports to Hinterland with Rail, Road, and Inland Waterways will be a big boon for people living in the vicinity. It will encourage healthy competition [not the BEST vs NMMT kind, which is toxic] among different modes, and boost trade and productivity.

Amitabh Kant stressed on the need to manufacture more in India. While Services may form bulk of our economy, manufacturing is a must for it to be sustainable. This works in case of transport too. Buses need to be manufactured, trains need to be manufactured. With FDI is the rail sector, especially, high-speed rail, things are certainly set to change. He also mentioned that “Good quality Frugal Eningeering and Smartness must be combined to develop an Indian ability to manufacture”, which is true. One cannot directly apply global standards to India. India has different constraints, as well as requirements, and this must be taken care of.

Overall, I was part of several brilliant sessions, with various ministers, as well as Industrialists being part of there. I also, saw a lot of the exhibitions in vicinity.

Now, for other things:

The Fire

The fire that broke out at the Stage during the Maharashtra Night cultural programme at Girgaum Chowpatti was a rather unfortunate one. It was a stray firework and of course, the event company must be penalised. It was an unfortunate event and the ever-awesome Mumbai Fire Brigade rushed to the spot in no time and had the fire under control with no casualties. Chief Minister Devendra Fadnavis himself stayed back till the end of the rescue operation to ensure that all had been led to safety. What peeves me off is that while not only did political parties try and gain political mileage out of this, but certain people went to the extent of calling it “Fake In India”, mocking the entire event, and making fun of a calamity, by way of which, they insulted the work done by the Firemen, as well as the Organisers of the entire event [not just the Cultural Programme].

The Auto Strike

Auto-Walas chose the wrong week to strike. Auto drivers across the city decided to strike  on Monday 15th February in a protest against cab aggregators and illegal buses in the city as well as raised fares for issuing auto permits. However, BEST saved the day. BEST ran close to 90 extra services, ferrying 12 million people more on that day than the previous, and earning ₹5.2crore, which is ₹73lakh more than normal on that single day. However, BEST should have been running extra services to BKC, both Double-Deckers as well as special AC buses on that day, keeping the Make In India program in mind. Along with this, AC services should have been running on an hourly basis in and around BKC for the week. The strike didn’t impact NMMT or TMT much however, as it was within Mumbai city limits.

Other Observations

Nagpur Mahanagar Parivahan Limited [NMPL]'s Scania biofuel bus.
Nagpur Mahanagar Parivahan Limited [NMPL]’s Scania biofuel bus. Image copyright Srikanth Ramakrishnan, CC-BY-SA 4.0 International, available on the Wikimedia Commons.

The Scania Citybus that NMPL recieved in 2014 was present. The bus runs on an Ethanol based blend and is both eco-friendly as well as fuel efficient. The bus went to Nagpur because the Minister of Road Transport and Highways, Nitin Gadkari hails from Nagpur. One hopes that with MSRTC inducting Scanias into its fleet, BEST too would get this.

NMMT's Volvo Hybrid Bus.
NMMT’s Volvo Hybrid Bus. Image Copyright Srikanth Ramakrishnan, CC BY SA 4.0 International, available on the Wikimedia Commons.

The new Volvo Hybrid bus that has been launched on the 8400 platform was on display. NMMT has purchased 5 of these buses that run on Diesel-CNG and this is definitely going to take a toll on BEST.

An airconditioned minivan built by Force Motors.
An airconditioned minivan built by Force Motors. Image copyright Srikanth Ramakrishnan, CC BY SA 4.0 International, available on the Wikimedia Commons.

Force Motors had on display, a minivan. This minivan seemed very comfortable, and reasonable luxurious. Personally, I believe it can be used as a Feeder service to the Metro.

Bajaj Qute.
Bajaj Qute. Image copyright Srikanth Ramakrishnan, CC BY SA 4.0 International, available on the Wikimedia Commons.

Bajaj’s Quadricycle, the Qute was also present there. The Qute can actually be used as an alternative for auto-rickshaws, or maybe be the Kaali-Peeli vs Cool Cab type.

And, the bonus:

BEML 205 Ton Dumper.
BEML 205 Ton Dumper. Image copyright Srikanth Ramakrishnan, CC BY SA 4.0 International, available on the Wikimedia Commons.

The mammoth 205-ton dumper that Bharat Earth Movers Limited [BEML] built for mining purposes was also there.

Other observations and quotes:

  • In the food court, Falafels was using a Balaji Ticketing machine that Trimax uses for BEST and MSRTC.
  • Sadhguruji of the Isha Yoga Foundation was present, and made a few inspiring statements:
  1. True design unlocks better thinking, better insights, better products & better humans.
  2. Design should be used for promoting & leveraging towards sustainable growth for one and all.
  • Amitabh Kant of the Niti Aayog, too had a lot of motivating statements:
  1. Design is important in manufacturing & improving products. India will be providing solutions. to 6-7 billion people in the world with design.
  2. Challenge is to make urbanization sustainable. Compact cities, connectivity, sanitation, safety depends on design & innovation.
  3. India must be ready for smart, frugal innovation.

Overall, #MakeInIndia week was brilliant. It was a brilliant experience, and one that would last a lifetime.

Here is a Robot that was programmed to pick up objects:

Robotics #MakeInIndia

A video posted by Kaboom-wala (@rsrikanth05) on

 

For those interested:

I’m a freelance Digital Media Marketing consultant. I was hired to cover the #MakeInIndia week on Social Media, and prior to this, I was part of CII’s Partnership Summit in Visakhapatnam in January 2016. Should you want to engage with me and my associates, please drop in a line at  bestpedia[at]gmail[dot]com.

If you are sharing this post on Twitter, please do consider Retweeting the tweet below; it was RT’ed by Amitabh Kant himself.

 

Highlights of the Transport sector from #MakeInIndia week. Share on X

 

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Travis takes the Bus

The Uber guy took a bus. Yes, that’s right.

Travis Kalanick, Founder and CEO of Uber, the ride-sharing app was in India recently, where he was present as an invitee to the Launch program of the Government of India’s Start-Up India program.

Post this event in Delhi, he made his way to Mumbai for an event at IIT-Bombay where he spoke about Entrepreneurship and Jugaad with Ronnie Screwvala, Founder and Former CEO of the UTV Group.

This is what Travis had to say, after he took a ride in a BEST bus.

Travis runs a company that is valued at $20billion. Never mind the fact that Uber has been banned in several countries, and several parts of India as well, for various reasons, from Regulatory issues, to Safety, to flouting Online Transaction Norms to apparent Monopolisation of the market.

All said and done, Uber has a significant presence in India. It has done better than its desi competition Ola Cabs, which has launched services such as Ola Cafe, Ola Market, etc to keep up with the competition. Uber has also eaten into a significant chunk of not only BESTs revenue, but the revenue of many Transcos across the globe.

When the CEO of a ridesharing company takes a bus, and talks of Jugaad, it means something. The impact of this, is reasonably significant.

I’m going to take this as a reminder that BMTC is getting a new Intelligent Transport System, which, from what is visible is a Trimax Project.

The new BMTC ITS will soon provide live data of buses on an app, similar to what BEST had proposed and what even NMMT had mentioned.

Travis came to India to talk at the launch Startup India. The need of the hour is for an Indian StartUp to set up a proper Research and Development firm in India with partnership or support of international players so that we can have a set of Intelligent Transit Systems in India which will br better suited for Indian projects, since each Transco [road, rail and water] in India has a different story.

We hope that Startup India results in something as bright as this post itself. Indian startups have the potential to do wonders in the field of transport. Trimax revolutionised the Ticketing scene across India, and went one step further in the field of Temple Management as well. The next few years are crucial as companies like Uber and Ola have been eating up into revenues of various Transcos and some of them, like BEST, PMPML, and BMTC are doing their bit to innovate to bring back the passengers and thus, give us more options on the road.

Remember, Travis took BEST, so let’s make BEST great again!

You can take an NMMT or a TMT, but if you’re within MCGM territory, go ahead, take a BEST. Bring out the BEST within you.

You could also book thru Hawala Travels.

When @travisK took a BEST bus! Share on X

This blog post is inspired by the blogging marathon hosted on IndiBlogger for the launch of the #Fantastico Zica from Tata Motors. You can apply for a test drive of the hatchback Zica today.

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The BEST Parking Lot

So a few days after BEST announced its new bus to Imagica, it now has new plans to monetize its assets: BEST will now offer parking space for private vehicles at its Depots and Bus Stations.

BEST's Vikhroli Bus Depot
BEST’s Vikhroli Bus Depot. Image copyright Srikanth Ramakrishnan, CC-BY-SA 4.0 International, available on the Wikimedia Commons.

This is great news. During the day time, BEST depots are mostly idle with buses on the roads.

Three spaces, the Santacruz Depot, the NSCI Worli Terminus and the Bandra Reclamation Bus Station.

A very wise move. During the day, most buses of the Santacruz Depot are out on the roads, thus leaving it relatively empty and thus, BEST has done the right thing by monetising it. Similarly, Bandra Reclamation has four buses that enter the bus station: 1, 86, 212, 215, all of which terminate there. The area occupied by the Bus Station is vast though. Meanwhile at the NSCI terminal, only buses such as AS-2, AS-592, A74Express, A75Express, A7Express terminate or start here, that too at specific times in the morning and evening, thus keeping the area empty for most of the day.

Overnight parking is not an option as of now, as BEST uses both its Depots as well as Bus Stations to park buses at night. The maximum allowed time for parking is 12 hours. The rates, exclusive of service tax, are ₹200 for heavy vehicles, ₹150 for light vehicles, ₹75 for two-wheelers. This works out to an average of ₹17/hour, ₹13/hour and ₹7/hour respectively, which is quite cheap.

One hopes that BEST is soon able to monetise its largest assets, the land bank that it owns across the city in the form of 26 depots, and numerous bus stations. Earlier attempts at this included renting out unused land parcels at depots to developers. The two most prominent ones among them were the redevelopment of Seven Bungalows Bus Station where a shopping complex was built, similar to the Andheri Station (West) bus terminus, and the redevelopment of Kurla Depot after it was damaged in the 2005 floods to include a commercial complex.

Rates have not well known as of now, but will be updated, once they are up.

BEST has done a lot in the recent past to monetise its assets, from renting out buses to Diamond Traders in BKC, and Adlabs Imagica, to full body advertisements across all buses, to renting out spaces at depots. There is a Salon operating at Majas Depot.

This is a great move, and if BEST is motivated well enough, can help out in the long run in implementing the ‘Park-and-Ride’ concept in Mumbai city.

One does hope that BEST uses it’s Trimax Ticketing Machines to issue parking tickets.

Update

BEST has provided an official tariff on it’s website.

For Heavy Vehicles: ₹200/a day, or ₹5000/month for 12hrs.

For Light Vehicles: ₹150/day, or ₹4000/month for 12hrs.

For Two Wheelers: ₹75/day, or ₹2000/month for 12hrs.

Note: All rates are exclusive of Service Taxes.

 

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