[Unsung Heroes] The Mechanics on the Expressway

This happened last week on the Mumbai Pune Expressway.

We had left at around 8.45 from CBD Belapur towards Bangalore. We were driving our Mahindra XUV500. We had reached the Expressway at around 9am. We crossed the Khalapur Toll Plaza by 9.30 and entered the Food Mall to fill up some Diesel and have breakfast.

Once we left, we soon entered the ghat, and reached the lone section of the Expressway that witnesses long pileups during peak hours: The hairpin bends on either side of the Amrutanjan Bridge.

Now, the Amrutanjan Bridge was the site of the Reversing station for the Grand Indian Peninsular Railway [GIPR] back in the days of the British. The station was dismantled when the track took a new route and the bridge, along with a new bridge adjacent to it, became part of the Delhi-Chennai National Highway 48 [the erstwhile Mumbai-Chennai NH 4]. Due it its age, the Archaeological Survey of India [ASI] has refused to give the MSRDC the permission to modify the bridge. The MSRDC subsequently formulated a plan to build a tunnel that would bypass the entire section and hand over the existing stretch entirely to the NH.

The problem with the Amrutanjan Bridge is that the six lane [three per direction] Expressway splits up. The old bridge splits each 3 lane carriageway into two carriageways of 1 lane and 2 lanes. This, coupled with the fact that there is a constant incline in the gradient, plus several sharp bends/hairpin bends and the Khandala tunnel, make driving on this stretch a pain at times. It is not uncommon to see traffic piled up for a few kilometre on either side.

Amrutanjan Bridge
The Amrutanjan Bridge over the Expressway. Image copyright Lok Satta

Now, even though I have been a regular user of the Expressway for the past two years, it has been almost a decade since we drove down in it in a car with luggage. Getting caught in traffic while ascending the ghat was a usual occurrence, mostly happening at night while returning to Pune in a Shivneri, but I have witnessed it once or twice during the day. Having mostly driven on highways in South India for the past few years, the Bhor ghat [the ghat in this stretch], was a bit of an uncommon ground for us. While driving up the slope, the clutch got regularly pressed. After a while, we could smell something burning. We passed it off as engine heat, and turned off the air conditioning and rolled down the windows,  till we began to see smoke coming out of the front. We quickly changed lanes to the left, with one of us standing next to the car and stopping traffic.

A guy on a scooter came over and told us that our clutch was burning and that it needed immediate attention. He also said he would charge us, but only after he fixes it, and we do a test drive. He quickly went under the car, did some tinkering, opened up the bonnet, took out the battery and used water to cool down the clutch. Upon finishing it, he drove the car up for a while, with his associate taking his scooter and following us. We did a test drive as well till the Kalra exit after which we paid him and left. He assured us that the clutch was in good condition for a drive upto Bangalore.

We decided to go for a second opinion and stopped at the Mahindra service centre at Wakad in Pune. Initially, he just smelt it and said the clutch would require replacement which could take 6-8 hours, depending on the load. He then took it into the service centre to check the condition of the clutch. After a while, he came and told us that the clutch was in good condition and that the timely action on the Exoressway had ensured that the clutch remained usable. He said that the car could be driven upto Bangalore, but we’d have to be careful with the clutch. The caveat: Either press the clutch fully, or don’t press it at all. No half clutch for braking, and if we had to brake, we were to use the Hand brakes only.

So, what?

Now. These kind of incidents will keep happening as long as the Amrutanjan Bridge problem exists. The only way to solve the problem is to bypass the stretch altogether with a tunnel. When the Expressway first opened up, it had far fewer takers than it has today because there were numerous people who preferred the old highway. To counter this issue, the MSRDC came up with a solution. Hand over the Old Mumbai Pune highway and Expressway to IRB’s SPV Mhaiskar Infrastructure for Operation and Maintenance on the Expressway and Build-Operate for the Highway. The old NH was four laned from Shedung to Khopoli and Lonavala to Dehu Road, and made a Toll Road. Naturally, all traffic started gravitating towards the Expressway which was the better alternative among two toll roads. If the tunnel is built and the existing section is handed over to the NH, traffic will still remain the same given the increase in the number of vehicles.

With such conditions, it would good if MSRDC and Mhaiskar Infra regularised the services of these mechanics. By virtue of waiting at the side for a vehicle, they come under the category of both Pedestrians and Two Wheelers, both of which are technically banned. Thus, if the higher ups regularised them, it would make life simpler for IRB/MSRDC, the commuter, and these mechanics. After all, they have a specific skillset, that they out to use efficiently. Around the time when our car got stuck, there were atleast half a dozen cars, jeeps and SUVs in the half kilometre stretch ahead of us with the same issue.

 

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[Unsung Heroes] New feature: The Unsung Heroes

Inspired by incidents that occurred over the last few days, a new feature is coming up. It will be a fortnightly feature; titled The Unsung Heroes of the Transport World.

The first one will be out in a few hours. The feature will talk about various people, from conductors, mechanics, officials, common citizens, police personnel, etc.

All posts under this feature will be tagged under Unsung Heroes and have [Unsung Hero] in the post title. They’ll all be on the main blog and not a separate one [like features on the Stupindex].

Please do post any suggestions in the comments section. I will follow up and do my research. Guest posters are more than welcome to join in!

 

 

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Free the Bus and Tax the Car: More harm done than good

I was asked to write this piece as a sequel to the post Public Transport and Capitalism.

Now, before I proceed with the article, a little disclaimer.

I am a staunch supporter of private investment. I support what I call Regulated Capitalism. I ride a cycle to work. I drive a car when I go long distance. I take a bus if I feel like it. If I’m too tired, I take an Ola or an Uber. I may sound blunt and harsh in this article, but sometimes, one needs to do that in order to put across a point.

Now, to get to the actual post.

In the light of the recent Tamil Nadu elections, I went thru two manifestos; that of the DMK and PMK.

If one takes a look at the 2014 Manifesto by the BJP in Maharashtra, you’d find no such thing; for two obvious reasons:
1. The BJP is unapologetically anti-populist.
2. Public Transport, barring ST is a Municipal matter in M’rashtra.

Now, after this, there has been some lengthy debate of sorts on various forums and social media about one single thing: Free bus travel, extra taxes on cars.

Now, this, is not a solution to the problem in anyway. If it all, it does anything, it will massively compound the situation into an unimaginable mess.

Now:

The Problem

Inadequate public transport is the problem that plagues most Indian cities. This includes Bombay, Delhi, Madras, Calcutta. Other cities, such as Bangalore and Pune developed their notorious and infamous two-wheeler culture purely because of lack of good public transport. Even Bombay and its BEST buses are not extremely efficient in an absolute manner, but in a relative one: Relative to other cities, relative to its own siblings [NMMT/TMT], relative to the larger network that it is a part of [Suburban Rail+Metro+Monorail]. The fact that BEST buses run crowded during peak hours alone shows the immense scope for further rationalisation and efficiency.

Now, Public Transport is not a preferred mode of transport by everyone. Among the various reasons, are the following:

  • Lack of connectivity: By far, the most common reason. This can be seen particularly in the city of Bangalore. Most buses in the city go to either Kempegowda Bus Station or KR Market. Buses to various parts of the city originate in these two terminal points. Thus, for someone who lives in Arekere, to go to Electronics City, a journey by bus will involve three trips: Arekere to Jayadeva Hospital, then to Central Silk Board, then to Electronics city. Similarly, if I were to go from Four Bungalows to Mulund Check Naka in Mumbai, I’d have to take a bus to Andheri Station [West], and a changeover to a bus from Agarkar Chowk to Mulund.
  • Irregular or unfavourable timings: Another important factor is the unsuitable timings that a bus or train may have. For example, if someone living in Shanthinagar wanted to visit the Bannerghatta National Park, and decides to take a Volvo [V-365], they may have to wait for a while to get a bus, especially in the afternoon. Similarly, if I were to go to NSCI Worli from Santacruz East in the afternoon by an AC bus, A74Express, A75Express and AS2 run only in the morning and evening.
  • Crowds: Public transport often gets crowded and overcrowded. I myself at times can’t stand too long due to a foot injury. In such times, I prefer to take an Uber or Ola over a bus or a train. If everyone takes a bus or a train at the same time, we get the Peak Hour rush, which anyone living in any major city in India can attest too.

The Solution

  • Diversification of Public Transport: Public Transport shouldn’t be restricted to certain corridors. It must be divided into multiple corridors of different types, from buses, trains and what not. Mumbai is the best example of this. The Suburban Rail forms a major corridor. Metro and Mono act as secondary corridors as well as feeders to the Suburban Rail. Buses act as both tertiary corridors [Eg: 28, 56, AS1, AS4, etc.] and feeders [anything that heads to the station, or a major bus station or a metro station].
  • Park and Ride: Integrate public parking lots with Major transit corridors. Build bus stations and railway stations with parking lots. Encourage people to drive to the Station and then take a bus or a train. A separate post on this will come soon.
  • Co-existence: Allow both private and public transport to co-exist freely. They need each other in order to survive. However, focus on improving the quality of public transport so that it remains a viable alternative for buses. Listen to passenger feedback, enable faster financial management.

How not to mess up the system.

  • Free public transport: Public transport can be subsidised to a certain extent, but not too much. Examples of good subsidies are: Discounted fares for students, senior citizens, frequent travelers, bonus cashback to those who use prepaid/cashless methods of payment. When bus transport is made free, it ensures that even those who do not have any work traveling will travel for the heck of it. This causes overcrowding, bleeds the corporation of its revenue and results in bad services, which can and will only result in the number of private vehicles going up.
  • Overtaxing vehicles: Taxation of private vehicles is good as it again, provides revenue to the state, and ensures that older vehicles that can cause pollution are taken off the roads. If private vehicles are overtaxed to prevent people from using or owning them, it will compound the already messed up system. The rich, will get away because they can afford it. The poor, well, they get the free bus. The middle class will get affected as they always do by most Socialist policies, because the bus is too crowded and they cannot afford a car.

That’s all for now from me. This is a lengthy rant aimed at those who think that being socialist wrt transport is cool.

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Public Transport and Capitalism: The Perfect Pairing

It is often said that a Developed Nation is one, not where the poor can drive their own cars, but the rich take Public Transport.

Public Transport, for a long time has been associated with Socialism. However, that isn’t always the case. Efficient Public Transport, along with its parent field of Transport tilts heavily towards Capitalist tendencies.

Let us examine the connection between the two and try and make some sense of the two.

Premise

Let us create a premise in order to go forward with this piece.

I’m defining capitalism as an environment, where anyone, be it an individual or a group of individuals, put in the capital, aka the investment, and earn their returns on it, in the process, employing others to operate the investment. A simple example of Capitalism would be if me and my friend invested in setting up a simple shop selling provisions to the people in a locality. We invest, operate the shop, maybe on our own, or if it is a larger one, employing a few other people, and earn back our investment over a period of time. Now, in the transport scenario, the simplest example of Capitalism would be:

A two-laned road exists from point A to point B. Traffic on this stretch is slowly increasing and the government decides that the road needs to be widened to four lanes, but doesn’t have the money to do so. It ropes in a private player who invests in the construction of the road, maintenance and operation of emergency services for a certain time period and collection of toll in the same time period. The concessionaire [I refrain from using the term Toll Operator or Contractor here] has to make up the cost of investment as well as make profits in order to pay its employees within this time period, known as the Concession Period, thus making it imperative for them to treat it as a business and not Social Service or Charity. Of course, if a company is unable to break even [forget earning profits], the quality of its services are bound to tank, right?

Equipment

The first major connection between Public Transport and Capitalism is equipment. By equipment, I’m opening a broad tent to fit in anything from Buses to Trucks to Earthmovers to Dumpers to Road Rollers to Concrete Mixers to Electric Cabling to Railway Tracks.

Let us take BEST as an example. Without capitalism, BEST wouldn’t be able to buy a Tata Starbus, or a Cerita or an Ashok Leyland, let alone a Volvo, because these vehicles wouldn’t exist. Can one imaging traveling from Andheri to Ghatkopar in an ICF Coach like the ones running on the Suburban Line? [I’m sure people from Calcutta are right now sulking.] Heck, even the printers used to print tickets by IR are TVS Dot Matrix printers, another private enterprise! Even the signals used by IR are made in Pune by a firm called PaisaFund, which operates out of Lakshmi Road. Imagine, if all buses were built by a state organisation. They’d be in bad condition, take ages to get delivered, and servicing them would mean that the bus would be off the road for god knows how many months.  Capitalism is what enables a Transport Corporation to purchase good quality equipment, at the best prices for that particular piece of equipment.

Operations

Another important point that links Capitalism and Public Transport is Operations. Operations involves private entities operating a service on behalf of the government. A simple example would be the earlier mentioned example on a Toll Road.

What all can be mentioned under Operations? A lot!

In the cities of Surat, Ahmedabad, and Nagpur, a Special Purpose Vehicle [SPV] was set up by the Municipal Corporation to operate city buses. These buses were owned and operated by Private Agencies under the Municipal name. Of course, buses under JnNURM were always owned and operated by the Government entity due to restrictions by the Central Government.

However, take a look at Delhi. Delhi is currently an interesting example of Private parties operating buses, both regulated and unregulated. Earlier, the killer Blueline buses were an example of how an inefficient government transport fleet wsa supplemented by private providers, although they were running amok killing people on the streets. The government changed the model to make it safer, ensure that operators have the basic minimum safety requirement buses and viola! You have the Cluster Buses. They don’t kill people like their older siblings, but they do their job of keeping Delhi running during troubled times such as the Odd-Even mela.

Privatised operations, too a certain extent also help in healthy competition that allows Transport bodies to understand their organisation and management skills. An example:
MSRTC has run their Shivneri and Ashwamedh on various long distance routes, including Mumbai-Bengaluru and Mumbai-Hyderabad. Both were subsequently scrapped. Why? ST couldn’t live up to the competition that private players and neighbouring STUs like KSRTC and TSRTC were offering. Hence, it decided to refocus its buses on the routes it does the best in: Mumbai-Pune with more diversified routes, such as to Hinjewadi and Mantralaya. Similarly, they had to pull out of their Shivneri Corporate service, because they couldn’t compete with BEST’s A77Express.

Recently, the government announced that it would amend the Motor Vehicles Act of 1988 to enable Private Players to get into Public Transport. This would make it better for corporations that are inefficient to curtail their loss making services and hand them over to a private player. It would also reduce inefficiency caused by labour unions.

Right to Choose

The most important aspect of Capitalism in Public Transport is that it gives me the right to choose. The right to choose whether I want to go to my destination by train or to drive there. If I want to go from Four Bungalows in Andheri to IIT Powai in Mumbai, I can choose to drive, take a 425, take an AS422, take a Metro to Saki Naka and a bus, or take an Auto, Taxi or an Ola/Uber. Why must I have only one way to travel?  If I have to travel from Kovaipudur to Gandhipuram in Coimbatore, I can take a bus, either via Ukkadam or via Perur. Till recently, there was no alternative. Autos are not metered and there are no proper cabs. Calling a Red Taxi or a Go Taxi would cost a lot and an auto, too much. Now, there options such as Makkal Auto and Ola/Uber which make travel affordable and comfortable.

These three are the most important connections that Capitalism has to Public Transport. Private Players, as long as they are answerable to a Government body, implement things faster, finish work faster, operate more efficiently, because efficiency is a direct indicator of income in the long run.

Public Transport and Capitalism: Made for Each Other Click To Tweet

Have anything to add, feel free to drop a line in the comments.

Note, a partial follow-up was written by me for Swarajya Magazine:

Karnataka: Govt Wants To Nationalise All Bus Routes. Here’s Why It Is A Bad Idea

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A Prepaid Card system for Manual Fare Collection

Presenting: #1 on the list of things that shouldn’t be implemented in the transport world, as well as a Logistical Nightmare: A Prepaid Card system for Manual Fare Collection.

A template for a punched bus ticket.
A template for a punched bus ticket.

Now, the concept of a prepaid card works well with an Automatic Fare Collection system in place, but would it work with a manual one?
Of course it would, why not? However, there are some things that need to be factored in this case.

Presenting, with images [designed by yours truly], a Prepaid Card for Manual Fare Collection Systems, or, a Prepaid Card for Punched Tickets, or a Prepaid Punched Card. Geeks like me will naturally be excited by this idea, as much as we are with out collection of Vintage IBM Punched Cards.

The concept is simple. Like in the case of the BEST Prepaid Card, the Commuter needs to have an ID card. Since we are looking at a non-computerised system, the ID Card can be similar to PMPML’s ID cards, which are nothing but cardboard ID cards with a photo stuck onto it, stamped, a Hologram sticker, and the Users Name, Age, and Address. There is no record kept of the card anywhere. The date of issue is stamped on top, and so is the Serial Number. The same can apply here, except, perhaps a copy of the User information can be kept as backup.

Now, before we go into the actual system, one thing needs to be done: All fares must be rationalised into multiples of 5, like what PMPML did. Once this is done, the rest is a piece of cake.

Now for the Punched Card:

  • Have a card [not a sheet] with a fixed denomination. Ideally ₹200 or ₹500 would be good. A template for a ₹500 is provided below.
  • Since all fares, passes, et al are in denominations of ₹5,  when a passenger buys a ticket, the conductor issues the ticket and punches out the number of ₹5s that have been sold on the card. If a passenger buys a ten rupee ticket, and a 5 rupee ticket, the conductor issues the tickets normally, and punches out 3 5s from the card.
A Prepaid Punched Card for Manual Fare Collection systems
A Prepaid Punched Card for Manual Fare Collection systems

Now, hold on. There is problem here:

In a manual fare collection system, how is the total fare collection calculated?

The entire route is divided into different stages with each stage having a few bus stops. Tickets are issued between two or more stages. At the end of each stage, the conductor writes down the serial number of the ticket on top of the bundle for each denomination onto a log sheet provided. This is often time consuming and this was the reason why ETMs were introduced in the first place. The number of tickets sold per denomination is calculated, multiplied by the denomination, and totalled at the end of the trip. This is then compared with the cash collected. What could be the problem here?

Now, for the aforementioned problem. There will be a major discrepancy in the cash collected vs tickets sold.

How do you solve this?

Simple: Follow the BMTC method of Daily Passes!

In 2010, BMTC had introduced the Concept of Loyalty Cards; an ID card valid for one year, priced at ₹25 instead of the ₹100 ID card which Monthly Pass holders had for a three year period. Then, they charged ₹5 extra for people who wanted non-AC Daily Passes but did not have either the ID Card or the Loyalty Card. The net result? BMTC conductors had to carry two different sets of passes, one for the ID holders and one for others. They sold passes and ensured that ID holders filled in their details.

The Transco just has to give out a second set of tickets for Prepaid Card Holders. Colour code them if needed, or keep an identifying pattern on them. Issue them to Prepaid card holders only. This will supremely increase the work-load of conductors, but then, that is precisely why this article starts with the equivalent of a “Do not attempt this at home.” kind of warning.

Impact of this ridiculous idea:

  • Conductors will work more.
  • The Organisation will have to print more tickets.
  • Passengers may increase.

So there you have it folks, as stated earlier, Do Not Attempt This At Home. This needs to be junked and never implemented, but who knows? Somewhere, someone might just be doing this!

Note: It is unsure at this stage if JAT used this or not.

Prepaid Cards and Punched Tickets: An idea. Click To Tweet

This blog post is inspired by the blogging marathon hosted on IndiBlogger for the launch of the #Fantastico Zica from Tata Motors. You can apply for a test drive of the hatchback Zica today.

 

 

 

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Travis takes the Bus

The Uber guy took a bus. Yes, that’s right.

Travis Kalanick, Founder and CEO of Uber, the ride-sharing app was in India recently, where he was present as an invitee to the Launch program of the Government of India’s Start-Up India program.

Post this event in Delhi, he made his way to Mumbai for an event at IIT-Bombay where he spoke about Entrepreneurship and Jugaad with Ronnie Screwvala, Founder and Former CEO of the UTV Group.

This is what Travis had to say, after he took a ride in a BEST bus.

Travis runs a company that is valued at $20billion. Never mind the fact that Uber has been banned in several countries, and several parts of India as well, for various reasons, from Regulatory issues, to Safety, to flouting Online Transaction Norms to apparent Monopolisation of the market.

All said and done, Uber has a significant presence in India. It has done better than its desi competition Ola Cabs, which has launched services such as Ola Cafe, Ola Market, etc to keep up with the competition. Uber has also eaten into a significant chunk of not only BESTs revenue, but the revenue of many Transcos across the globe.

When the CEO of a ridesharing company takes a bus, and talks of Jugaad, it means something. The impact of this, is reasonably significant.

I’m going to take this as a reminder that BMTC is getting a new Intelligent Transport System, which, from what is visible is a Trimax Project.

The new BMTC ITS will soon provide live data of buses on an app, similar to what BEST had proposed and what even NMMT had mentioned.

Travis came to India to talk at the launch Startup India. The need of the hour is for an Indian StartUp to set up a proper Research and Development firm in India with partnership or support of international players so that we can have a set of Intelligent Transit Systems in India which will br better suited for Indian projects, since each Transco [road, rail and water] in India has a different story.

We hope that Startup India results in something as bright as this post itself. Indian startups have the potential to do wonders in the field of transport. Trimax revolutionised the Ticketing scene across India, and went one step further in the field of Temple Management as well. The next few years are crucial as companies like Uber and Ola have been eating up into revenues of various Transcos and some of them, like BEST, PMPML, and BMTC are doing their bit to innovate to bring back the passengers and thus, give us more options on the road.

Remember, Travis took BEST, so let’s make BEST great again!

You can take an NMMT or a TMT, but if you’re within MCGM territory, go ahead, take a BEST. Bring out the BEST within you.

You could also book thru Hawala Travels.

When @travisK took a BEST bus! Click To Tweet

This blog post is inspired by the blogging marathon hosted on IndiBlogger for the launch of the #Fantastico Zica from Tata Motors. You can apply for a test drive of the hatchback Zica today.

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Building a Smart Bus Stop

What is a Smart Bus Stop?

You could say that a bus stop is, well, just a bus stop. Or is it?

Transport for London recently debuted a new Bus Stop display at Waterloo Bride in London. Now, this bus stop displays arrivals and departures. A regular timetable you could say.

Waterloo Bridge - South Bank bus stop P where Transport for London (TfL) are trialling e-ink displays showing bus route information and live arrival information.
Waterloo Bridge – South Bank bus stop P where Transport for London (TfL) are trialling e-ink displays showing bus route information and live arrival information. Image copyright Chris McKenna, CC-BY-SA 4.0 International, available on the Wikimedia Commons.

My first experience with similar installations in India was in Bangalore at the Shanthinagar TTMC. There was a LED display with a wireless reception unit. It displayed the arrivals of Vayu Vajra buses towards the Airport in Kannada and English. This was followed by one in Mumbai along the Western Express Highway which displayed the ETAs of all buses in Marathi, and was pretty accurate. This was pretty much explained, in a previous post. In our transport-obsessed group, we have several discussions relating to buses and bus stops. During one of our conversations, we discussed a similar set-up at several bus stops along Mettupalayam Road in Coimbatore by the Corporation of Coimbatore for TNSTC buses.

A bus stop with a scrolling LED display in Coimbatore.
A bus stop with a scrolling LED display in Coimbatore. Image copyright Srikanth Ramakrishnan, CC-BY-SA 3.0 Unported, available on the Wikimedia Commons.

This display, in Tamil shows the time, on the left, 05:37, which from the image metadata, I can gather is 05.37 in the evening, and the temperature 24°C. In between the two is the bus stop name: Vadakovai. The second line, which is scrolling, currently displays “Do not smoke here”. I’ve been told that it showed ETAs when it picked up an ETA. How this happened, however is a mystery. These displays appeared in 2012 and mysteriously vanished a year later.

Now, let us go deeper, and try and come up with an ideal ‘Smart Bus Stop’ shall we?

ACCESSIBILITY

An accessible bus stop in Paris.
An accessible bus stop in Paris. Image copyright jean-louis Zimmermann, CC 2.0 Generic, available on the Wikimedia Commons.

The most crucial aspect of a bus stop is accessibility. Even if the bus stop is just a unipole like the BEST bus stops in Mumbai, the area around the bus stop must be marked, tiled, and leveled for people who are differently-abled. Ramps must be provided for both wheelchair-bound passengers as well as those with motor disabilities.

LEVEL BOARDING

An example Level Boarding.
An example Level Boarding. Image copyright ByteOfKnowledge, CC-BY-SA 4.0 International, available on the Wikimedia Commons.

Level boarding refers to the level of the floor of the bus being at the same level as the platform, similar to Metro Rail and BRT systems.

The advantages of level boarding is simple: It allows people to board and disembark faster, therefore reducing crowds at the exits. In the case of a BRTS bus, the platform can be raised as the doors are on the right-hand side and thus there are no steps. However, to achieve this on regular buses and bus stops, which are normally at a foot’s height from the road level, a low-floor bus would be required.

DYNAMIC INFORMATION DISPLAY

A Bus Stop with a Display Unit at Christchurch.
A Bus Stop with a Display Unit at Christchurch. Image copyright Chris Downer, CC-BY-SA 2.0 Generic, available on Geograph/Wikimedia Commons.

All bus stops need to be able to display details of buses, their arrival, route, in a dynamic manner. Digital signage similar to what Transport for London or the Corporation of Coimbatore did. When this is possible for trains, why not buses? Why do people who are waiting at a bus stop have to rely on their instinct to know when the next bus is due? Why can’t they just look up at a board and see where the bus is going? It would be cheaper to set up Display Units to show when the next bus is expected, rather than asking users to lookup an app or send a text message.

EASE OF USE

A bus stop with a box for Visually-Impaired people to hear details of incoming buses at Sealife Centre.
A bus stop with a box for Visually-Impaired people to hear details of incoming buses at Sealife Centre. Image copyright Paul Gillet, CC-BY-SA 2.0 Generic, available on the Wikimedia Commons/Geograph.

While this deals with the same as Accessibility as discussed above, this deals with how a commuter uses the bus stop rather than gets to it. The bus stop should have a tactile path around it, as well as a device to announce the bus routes stopping there. It can have a panel with the route details embossed in Braille as well. If the system picks up a bus less than 100 metres away, it can automatically announce the number.

The Bottom Line

So here are what a smart bus-stop needs, assuming that the buses on the service are low-floor buses with a GPS-based tracking unit to broadcast their location.

  1. Accessible for people with motor disabilities, differently-abled passengers, with a tactile path for the visually impaired.
  2. Have an information display unit connected to a central network to show the arrivals of buses and their routes.
  3. Announce route information, either based on availability [from GPS], or on request [by pressing a button].
  4. Incorporate level boarding for buses to speed up the process of getting on or getting off a bus, as well as reduce the effort taken in doing so.

 

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Getting around Gurgaon

Gurgaon, sometimes known as the Millennium City, is Haryana’s second largest city. It is also the most isolated part of the cities that form the first rung of the NCR. Unlike NOIDA, Ghaziabad and Faridabad, Gurgaon is at a little distance from Delhi, thus being buffered from its overflowing traffic and pollution.

While the original town of Gurgaon has existed for decades, the city in its current form is a recent development, thus making it the youngest city in the NCR.

Gurgaon has several modes of transport, like most major cities in India.

Autos

Autos are the most common form of public transport in Gurgaon. They are green in colour, can be hailed from anywhere on the streets, but they don’t have a Fare Meter. It is up to the commuter and autowala to bargain and agree to a price. However, Gurgaon autowalas are reasonable compared to their Delhi counterparts and a compromise can be reached easily. There are several Auto-booking apps as well, such as Jugnoo and G-Auto, the latter of which is backed by the Gurgaon Municipal Corporation.

Taxis

Bike Taxi Stand at HUDA City Centre.
Bike Taxi Stand at HUDA City Centre. Image copyright Srikanth Ramakrishnan, CC-BY-SA 4.0 International, available on the Wikimedia Commons.

Hailing Taxis on the streets isn’t a daily affair in Gurgaon. If you need a cab, the best thing to do is to use Uber or Ola. However, Bike Taxis are very common. Players such as Baxi and M-Taxi have proper taxi stands at prominent places, such as outside HUDA City Centre, while other such as HeyTaxi require to be booked using the Mobile App.

Shuttle Services

A Tempo on duty with Shuttl.
A Tempo on duty with Shuttl. Image copyright Srikanth Ramakrishnan, CC-BY-SA 4.0 International, available on the Wikimedia Commons.

Shuttle services, like I had discussed, in an earlier post, such as Ola Shuttle, ZipGo, Shuttl, are available on select routes within Gurgaon and between Gurgaon and other parts of the NCR. These bus aggregators feature Mobile-app based bookings, free WiFi, cashless payments. Mostly operated using Tempo Travellers, they are popular with Office Goers in areas closer to Sohna Road and other such areas where the Metro hasn’t gone yet.

Metro

The Rapid Metro pulling in at Sikanderpur station.
The Rapid Metro pulling in at Sikanderpur station. Image copyright Ajaydeshwal1994, CC-BY-SA 4.0 International, available on the Wikimedia Commons.

The most important form of transport in Gurgaon, the city is served by two Metro lines: The Yellow line of the Delhi Metro that has five stations in Gurgaon, and the Rapid MetroRail Gurgaon, which is India’s first truly private metro rail to be operational.

Delhi Metro’s Yellow Line connects Gurgaon to some of New Delhi’s most crucial areas such as Connaught Place, New Delhi, Chandni Chowk, Kashmere Gate, Parliament House, Vidhan Sabha, Delhi University, Saket, Qutub Minar, etc.

Rapid Metro connects DLF CyberHub to Sikanderpur and will further connect to Sector 56.

Buses

Bus No 321 at HUDA City Centre.
Bus No 321 at HUDA City Centre. Image copyright Srikanth Ramakrishnan, CC-BY-SA 4.0 International, available on the Wikimedia Commons.

Gurgaon has City Bus services operated by Haryana Roadways.Buses connect various parts of the city with the Gurgaon Bus Stand, Railway Station or HUDA City Centre. Non-AC buses are blue in colour while AC buses are Red or Maroon. Buses are operated by HR’s Gurgaon Division and also the Faridabad Division which operates its city buses into Gurgaon.

Bus No 321 at HUDA City Centre.
Bus No 321 at HUDA City Centre. Image copyright Srikanth Ramakrishnan, CC-BY-SA 4.0 International, available on the Wikimedia Commons.

In addition to this, the DTC operates its buses from various parts of Delhi, such as Karol Bagh, Anand Vihar, Badarpur, Uttam Nagar and Dwarka to the Gurgaon Bus Stand. Haryana Roadways also operates a Volvo service connecting Chandigarh to Gurgaon via Delhi Airport.

So there are the various ways of getting around Gurgaon.

Addendum.

If you’re in Sector 14, you  should try Mogli’s Coffee. They have some interesting variations, including Brownie Cappuccino among others. They are located at the far end of Sector 14 Market, in front of South Store on the same lane as the PNB ATM.

The best coffee Gurgaon can offer!

A photo posted by Kaboom-wala (@rsrikanth05) on

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How Amaravati can be a True Smart City

Amaravati, the upcoming capital of Andhra Pradesh, is touted to be a major game changer in Indian cities. While it will be the fourth major planned State Capital, after Bhubaneshwar, Chandigarh and Gandhinagar, it will be the first major Smart City in India as a State Capital.

The Capital Region Development Authority [CRDA] which is the planning authority for the upcoming city has planned to have 9 sub-cities of 6000 acres each and three metro rail corridors.

Among other plans, Amaravati is also poised to get a transparent, underwater tunnel through the River Krishna as well.

Now, all this sure sounds rosy on paper, but fancy stuff isn’t what we’re looking for right now. What we need is functionality. Here are some key pointers that I have decided to put across for Amaravati’s transport, which will help livability in the city massively.

Theoretical Stuff

Start a new unified transit body

Create a new entity from scratch for Amaravati’s transport. That’s right. A new entity, solely for transport within the Capital Region. It can be either a Municipal-run body like BEST, or a State-run body like MTC. However, this body should be a Unified body on the lines of Transport for London [TfL] or New York’s Metropolitan Transit Authority [MTA]. Let this authority or agency handle buses, trains, and also be a nodal point for autorickshaws/taxis. The Transco can also be jointly managed by all three levels of government. Road related works can remain under existing agencies like the Public Works Department or Andhra Pradesh Road Development Corporation

Keep out of existing Establishments

Amaravati must not rely on APSRTC or Indian Railways for its Transport. Buses in Hyderabad were earlier run by the APSRTC, and now by the TSRTC. Rail transit for the new city must be independent of Indian Railways, to prevent congestion and avoid red-tapism on the network like on the Mumbai Suburban Railway. MSRTC operates inter-city buses in Mumbai. BEST operates intra-city services. The other transcos [NMMT, TMT, MBMT, et al] handle services between the different jurisdictions within the MMR. Amaravti might be made up of multiple Municipal bodies for Vijayawada, Guntur and the upcoming city, but transport within these regions must be kept for a single entity that exclusively serves it.

Practical Stuff

Underground Metro Corridors

Since the entire city is being built from scratch, the entire Metro corridor needs to be built underground. This will help keep the city aesthetically appealing. If elevated corridors are built, they should use the 25m segment like what Mumbai Metro 1 and incorporate the cantilever station design of the Hyderabad Metro.

Bus Rapid Transit Systems

Marechal Floriano BRT station, Linha Verde (Green Line), Curitiba RIT, Brazil.
Marechal Floriano BRT station, Linha Verde (Green Line), Curitiba RIT, Brazil. Image copyright Mario Roberto Duran Ortiz, CC-BY-SA 3.0 Unported, available on the Wikimedia Commons.

Amaravti has the potential to make Bus Rapid Transit Systems [BRTS] work more efficiently than other cities including Ahmedabad and Surat. It can implement them on a large scale as a feeder system to the aforementioned Metro systems. Again, since the city is being built from scratch, bus lanes can be made signal free, making them truly rapid. Trolleybuses, or even trams can be run to make it more eco-friendly.

Smart Buses

The new Transco that was spoken about earlier needs to make itself ready for the year it was built for and not the 1950s. All buses need to be fitted with a Passenger Information System [PIS], as well as a system to allow the visually-impaired know the route number and destination of the bus. Let the bus be traceable using GPS, develop a smartphone app as well as a website for commuters to be able to use. Use GPRS-enabled always online ETMs similar to what the cluster buses of Delhi use, except ensure that they use Smart Cards for passes and prepaid payment systems like what BEST has achieved in Mumbai. Ensure that the fleet is an even mix of AC and non AC buses, if getting a fully-AC fleet is not possible. Additionally, encourage corporate bodies to take up bus clusters similar to Delhi on a Public-Private partnership.

Cycle-Friendliness

Amaravati must ensure that roads are built with proper cycle lanes that are separated from pedestrian lanes and motorised traffic. Encourage the usage of cycles, and incentivise riding them. Public cycles should be introduced. Use a smart card for parking spaces and renting cycles.

Accessibility

Bicycle lane and a pedestrians' path in Tsurumi, Yokohama, Japan.
Bicycle lane and a pedestrians’ path in Tsurumi, Yokohama, Japan. Image copyright Meme-Meme, CC-BY-SA 3.0 Unported, available on the Wikimedia Commons.

All roads must feature properly laid and leveled pedestrian walkways as well as ramps for the differently-abled. With the Prime Minister stressing on the word Divyang for differently-abled people, it is imperative that this is taken up seriously. Traffic signals must be fitted with audio devices to let visually-impaired people know that they can cross the road. Bus stops should feature Braille signage and pavements should feature a tactile path similar to the one in Metro stations.

Smart Design and Technology

Solar Panels at HUDA City Centre Parking Lot.
Solar Panels at HUDA City Centre Parking Lot. Image copyright Srikanth Ramakrishan, CC-BY-SA 4.0 International, available on the Wikimedia Commons.

All roads must be designed with ducts for cables, pipelines, and other channels to prevent them from being dug up very often. This is similar to what is done in Mumbai and Bangalore [the latter thru TenderSURE]. Roads should be laid using plastic waste to recycle the waste as well as make the road long lasting. Electric cables should be underground to prevent accidents. Traffic signals, bus stops, footbridges, parking lots, benches, should be fitted with CCTV cameras for safety and security, as well as fitted with solar panels to generate power as well as provide shade.

Common Payment instrument

A super crucial point, a Common Payment Instrument must be instituted across the city. A single smart card should be used for Metro, Buses, BRTS, Cycles, etc. This model is followed abroad in many places. Like several cities abroad, NFC-enabled smartphones can be used as a payment mechanism. As stated earlier for buses, an App could be developed for buses, trains, availability of cycles and payments. Keep it simple silly!

TAXIS and autos

Autos, while seen as a burden on the roads by many, are very crucial. Electric Rickshaws can be mandated to keep the air clean. Similarly, permits should be issued for regular taxis, similar to the Cool Cabs and regular Kaali-Peelis of Mumbai. However, these auto and taxi drivers must be given a loan to purchase a GPS-enabled Fare Meter that can support RFID/NFC payments so that people can use the aforementioned smart cards and phone payment methods. The Transport Department, City Administration and Traffic Police must strictly enforce this however.

Water Transport

Sitting on the banks of the Krishna river, Amaravati can make use of this natural resource. A network of channels can also be built across the city, with boats, similar to Allepy.

 

Overall, the future of Amaravati seems to be quite bright, with Chandrababu Naidu as the Chief Minister of Andhra Pradesh. I just hope some of these suggestions are taken seriously.

Do share this post. Tweet it out and use the hashtags #SunriseAndhra and #SmartCity so that it can reach the government.

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Odd or Even? Why the Delhi plan is the dumbest thing ever!

So recently, the Delhi Government, announced that they were going to implement a new rule from January 1st 2016, which would allow vehicles with Odd and Even registrations to ply only on alternate days. Like the rest of the world, I think it is a dumb idea. The intention might be good, to reduce pollution, but the backlash this is going to have, is going to wreak havoc across not just the National Capital Territory, but also the National Capital Region.

Note: Many readers have complained that I have a bad perspective because I’m a Mumbaikar. Just to clarify, that in the period running up to the New Year and for the next two weeks, I was a resident of the National Capital Region, living in Gurgaon and traveling to Delhi every alternate day. I was subject to the Odd-Even Joomla for 12 out of 15 days.

Before, I go forward, I just want to remind you of two things:

  • This nonsensical proposal was planned for Mumbai by the AAP’s big brother Congress, over a decade ago. It got scrapped, and for a good reason.
  • This proposal apparently works well in China. People who support it forget one thing. China is not a Democracy.

Another point to add is that the aim of this whole system is to reduce pollution, not traffic on the roads. Using that as a metric to claim its success is not valid.

So, why would this be a problem?
Enforcement Issues

Enforcing this would be a major headache. With the exception of Gurgaon, the areas of the NCR surrounding Delhi, are contiguous territories. It is nearly impossible to distinguish between Ghaziabad, Faridabad, NOIDA and Delhi. Now, given that the Delhi Government, specifically the Delhi RTA, would have authority over only DL-registered vehicles, how will they stop other vehicles from plying? Delhi, by virtue of being a Union Territory, has lesser road taxes, so nobody would get a HR or UP registration to ply their vehicles. But how would they stop vehicles from other parts of the NCR from doing so? Especially since places like Faridabad and NOIDA don’t have that good public transport as Delhi!

Extra Load on Existing Infrastructure

This move will screw up the way people travel in Delhi. Delhiites love poking fun at Mumbaikars for the Suburban Rail, calling it smelly, overcrowded, and what not. There is a statement, “Darr ke aage Jeet Hai, aur Dadar ke aage Seat Hai”, which translates to “There is Victory ahead of Fear, and a Seat ahead of Dadar”. Atleast, the Suburban, by virtue of not being air-conditioned, has stale air being pumped out from inside the train. More importantly, we have Fast trains in Bombay. We don’t have to sit in a train from Churchgate to Virar stopping at every single station on its way. The Delhi Metro is worse than the Mumbai Suburban in terms of crowd. DMRCL often goofs up by running 6 car trains to Gurgaon and 4 car trains to Faridabad.

There is this video of officers pushing people into the train, where they are packed like sardines in a tin can so that the doors can close. I have seen people pushing each other inside and being stuffed in a similar manner in Gurgaon-bound trains. The Delhi public will not travel in the Ring Railway, thus making Metro the ONLY way to travel around for those who need to go long distances. The situation in the MMR cannot be compared because the MMR has multiple railway lines, one Metro line, plus one Monorail, plus the killer combination of BEST, TMT, NMMT. No matter how unethical NMMT and TMT are, they are far more efficient than the DTC and its new sibling the DIMTS. This will also push up the crowds in buses, which already crowded. Delhi buses are filthy cheap, and this makes it worse. With a reported 400 buses breaking down each day, this means that the government has to hire more buses, which is resulting in the steady comeback of Blueline buses.

EMERGENCY

What if I have an emergency, I need to get out of my house in a hurry? What if my office is in the other end of the city and I don’t a have a Metro line anywhere near me? What if someone in my house is sick and I need to take them to the Hospital? Rich or poor, I am not going to buy a new car. This move will also affect carpoolers. What if five people who carpool, rotating cars on a daily basis, all have Even-numbered registrations? What if all are Odd-numbered? Has this been considered? I don’t think so. This move will affect Cab aggregators like Ola and Uber massively.

Fake Number Plates

Back in 2005, the Central Government had amended Section 50(2)(d) of the Central Motor Vehicle Rules [CMVR] to mandate the implementation of High Security Number plates. This was later upheld by the Supreme Court of India in 2011. These plates had security features such as a Hologram, could NOT be tampered-with and had to be fixed by an officer of the RTO only. So far only a handful of states including Sikkim, Goa, Gujarat, have implemented it. Anyone can duplicate number plates and change it daily. This is going to give a new boost to these fake number plate manufacturers however.

Priorities

Noble or not, the Delhi government has got its priorities wrong. Massively.

If the state government is seriously interested in reducing air pollution, it needs to start coordinating with the Centre, and other States in the NCR to find a long term solution to tackle the issue. The NCT is super congested, and banning certain vehicles on certain days is going to compound the issue rather than solve the problem. Delhi’s AC buses are already pathetic, and this is going to render them useless. Better public transport, and better connectivity, is what will show results, filling pockets of autowallahs who don’t charge per the meter won’t. Further, the ban on Surge Pricing for Cab aggregators like Uber and Ola is worsening the situation, causing a lack of cabs in places that require them and letting the Auto mafia rule.

In 1989, Mexico City implemented a similar plan. The net result? People stopped using Public Transport. Yes, they stopped using public transport.

Exemptions

Recently, the Delhi government announced a few exemptions. Among them are:

  • All two wheelers
  • CNG Vehicles
  • Electric and Hybrid Vehicles
  • Women Drivers with a Male Child of Upto Age 12
  • President, Vice President, Prime Minister and Cabinet, Ministers of other States, except Delhi
  • Emergency Vehicles
  • Defence Vehicles
  • Vehicles of SPG Protectees
  • Those On the Way to a Hospital [With Proof]

Now these exemptions, are major loopholes. Two wheelers are exempt. Are they not polluting? Evidently, Kejriwal and team have never been to Pune or Bangalore. According to a recent IIT Kanpur report: 46% pollution is created by trucks in the city when it comes to both PM 10 and PM 2.5. Two-wheelers contribute to 33% of the pollution, 10% is contributed by four-wheelers. Buses contribute to 5% of the pollution, whereas 4% is done by light commercial vehicles, and the rest is the contribution of three-wheelers and other factors.

CNG Vehicles, which make up most of the Public Transport. So, again, not much difference, people an pay ₹50k, get a CNG conversion done and keep going. Further, what stops a CNG vehicle from driving on Petrol? Hybid and Electric is fine to a certain extent, but then we must remember, these vehicles are expensive, and thus, the rich car owners of South Delhi can rejoice. Again, what stops a Hybrid vehicle from switching to fuel? Women Drivers with a Male Child? What sort of rubbish is this? So every woman in the household will now drive with her kid next to her. Official, Emergency and Defence Vehicles fine. Those on the way to the hospital must furnish proof? So if a car is stopped, you can throw a fit at the officers feet and he’ll let you go?

Commissioner of Police Delhi, BS Bassi, stated that out of 85lakh vehicles, 70lakh were exempt. What kind of rule is this? Lawyers have also been exempted from this rule.

The proposed fine for this is ₹2000 for each offence. Well done GNCTD, Well Done. You have successfully ruined a decent city.

Claiming that it was a success, two hours after it was launched, on a long weekend, when schools were shut in the winter, has to be the most illogical statement without any scientific backing whatsoever.

Updates

On 27th January, the Central Pollution Control Board stated that:

Overall, it can be stated that while some reduction in air pollution is likely to happen due to odd-even scheme, a single factor or action cannot substantially reduce air pollution levels in Delhi. Therefore, a comprehensive set of actions following an integrated approach is required to make substantial improvement in air quality,”

CNG Sticker Scam

With Round 2 of the Odd-Even scheme announced in April, a new twist has emerged.

The GNCTD had mandated that in order to be exempt from the earlier Odd-Even mess, all CNG vehicles would require a CNG sticker. These holographic stickers would be available at Indraprastha Gas stations. However, it has now emerged that these stickers could either be fake or sold off to car owners who don’t have a CNG vehicle.

Journalist Rahul Kanwal of India Today had this to tweet out about it.

Complete con job. Every other car at ITO has a CNG sticker. When I ask if the driver can open the boot – he freaks. Aise koi fayda nahi!

 

IVRS Scam

Another point to be noted was the IVRS Scam. Originally posted by the Frustrated Indian, this scam basically involved fake figures to showcase the Odd-Even hoopla as a success.

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