Strike it Off!

Strikes. Strikes by Auto Rickshaw drivers. Strikes by Bus Transport employees.
Strikes. An old Blackmail method used by the Communists and Socialists [the Left] that unfortunately works even today.

There are two common reasons why Transport related employees strike:

  • Competition from the Private Sector or others.
  • Demand for Hike in Wages.

Competition from others

Frequently seen in cities like Mumbai, Bangalore and Delhi, both, employees of state run transcos, as well as auto/taxi drivers have often protested against others disturbing their Monopoly.

Recently, autos and taxis in Delhi went on a strike demanding that the government shut down app based aggregators such as Ola and Uber.

The irony of the situation is that such strikes force the public to turn to the aggregators, totally defeating the purpose of the strike. In cities like Mumbai and Pune, an auto or cab strike might affect businesses because both run by the meter. However, the use of non Kaali-Peeli cabs and auots is quite high in the city.  In Delhi, Bangalore, Chennai, these strikes would be problematic, because the autos in the city rarely go by meter. In the long run, an Uber or Ola would cost lesser than an auto anywhere in Delhi.

Demand for Hike in Wages

The other reason for a strike, a more legitimate one, is the demand for a hike in wages.

Recently, employees of BMTC, KSRTC, NW/NE-KRTC in Karnataka went on a 3-day strike demanding a 35% hike in wages. Though the strike lasted only three days, it was declared as indefinite, and would have gone on had the Government of Karnataka not convinced the striking staff to accept a 10.5% hike. This strike made life miserable for people in Bangalore. Autos began fleecing commuters, something that they are experts at. To compound the issue, the Karnataka Government’s draconian 1950-era rules for Cabs and Aggregators just made life miserable. With some universities choosing to remain open, life looked very dystopian.

In Ocober 2015, BEST employees threatened to strike because the higher-ups held back their Diwali bonus. Common sense prevailed and the strike was called off.

This kind of strike is a bit legitimate, since employees do deserve an occasional pay hike.

Now, what can be done?

What can be done about a strike?

A Strike or Bandh can cripple a city, or in this case, a state. It kills productivity, and destroys the economy. Of course, there are some people who claim that Strikes and Bandhs are Good for the Environment.

Here are some methods to help limit strikes and their impacts on the society and its economy.

  1. Decentralisation
    A decentralised transport system limits the impact of a strike. A strike by BEST employees won’t affect transport in Nagpur. However a strike by BMTC will affect Mysore since BMTC is essentially a subsidiary of KSRTC.
  2. Salaries must be on par with inflation and the private sector. Bus drivers and conductors aren’t the ones with the easiest job in the world. Pay them what they’re worth.
  3. Take strict action against those striking. Just because employees belong to a government body, that doesn’t let them strike as and when they feel like.

 

 

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The Extra Tax on AC Buses needs to go

Recently, the Government of India decided, in order to expand its Tax Base, to implement an additional Sales Tax on Air Conditioned Stage Coaches. According to notification, a service tax of 15% is applicable on 40% of all revenues collected from AC bus services. This works out to roughly a 6% increase in ticket fares.

While BEST has reduced its fares, leading us to believe that the new fare structure incorporates this 6% increase, others have hiked fares. TSRTC Hyderabad and BMTC have increased the cost of a Daily Pass from ₹150 and ₹140 to ₹160 and ₹150 respectively, BEST has reduced it from ₹200 to ₹150. MSRTC charges a rupee extra for its Shivneri/Ashwamedh services, though this has been there from somewhere in April, thus making it probably unrelated.

While I am for government measures to increase the tax base, this is most certainly not the right way. Let the government start taxing rich farmers instead. The reasons I’m opposed to this tax are:

BEST – We all know the story behind BEST and its Purple Faeries. Barring a few buses from the Oshiwara Depot, these buses are pathetically underpowered, have terribly low-powered airconditioning. They struggle to climb simple slopes. Their Volvo fleet is in good shape however. However, in light of the recent fare reduction, I guess we can give BEST a breather in this section.

BMTC – The first to implement the new Tax, the BMTC had a very interesting thing to do. They used to issue the regular ticket with the ETMS, but charge the Tax with the old Punched tickets. Thus, I used to get a ₹20 printed ticket and a ₹1 punched ticket. BMTC finally managed to incorporate this tax on the ETMs, but now I have pay ₹22 because the Tax amount is rounded off to the next rupee irrespective of how much it is. However, this move is unwarranted because BMTC buses are bad. The older FA series of Volvo buses are rickety, pollute a lot and water leaks in thru the emergency exits. The Corona fleet have buses where the airconditioning just does not work. The newer 57F series Volvos rarely come to the Public because they spend most of their time on Corporate trips for the ORRCA or Manyata Embassy Tech Park.

MTC – Possibly among the worst Volvo fleet, MTC has 100 odd buses which are in horrendous conditions. Buses creak, and reapairs carried out are not what one you’d expect in a Volvo. Damages sections of the exterior and interior are usually patched up with Substandard Aluminium that is used in the regular buses instead of Volvo’s standard Steel or Glass. If this is the condition of the exterior, you can imagine how the Engine or AC might be. However, knowing TN, they might have not implemented this tax as it goes against the populist nature of the state.

DTC – The worst AC bus fleet that I have seen, DTCs Ashok Leyland buses and Tata Marcopolo buses at times do what no other Transco’s buses do. The BEST Cerita AC struggles while climbing a slope. The BMTC Corona AC struggles when the bus is in heavy traffic. The DTC AshLey and Marco AC struggles when the bus is on regular traffic, and even on minor downward slopes! With the maximum fare on an AC bus set to ₹25, this tax is most certainly a welcome move. Delhi is used to subsidies and cheap stuff and it is high time that AC bus fares were increased in the capital.

TSRTC – TSRTC has also increased its fares, but I am confused on which side to take. TSRTC has among the best Volvo fleets in the country, atleast in Hyderabad. The buses are maintained well, operate on good routes and frequencies, and are in general above expectations. However, the fares are already on the higher side, and thus the extra bit is a little unwarranted.

On the whole, I think this Additional Tax needs to be rolled back. It’s a bad idea to tax the Middle Class more. The upper class doesn’t take the bus, the lower class doesn’t take an AC bus. As always, increasing the Tax Base comes and burns the Middle Class pocket.

Dear @ArunJaitley, the extra tax on AC Stage Carriages needs to go ASAP! Share on X

What is your take on this?

 

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Decentralising Transit

Decentralisation: Decentralization or decentralisation is the process of redistributing or dispersing functions, powers, people or things away from a central location or authority.

English: Graphical comparison of centralized (A) and decentralized (B) system.
English: Graphical comparison of centralized (A) and decentralized (B) system. Image copyright Kes47, CC-BY-SA 3.0 Unported, available on the Wikimedia Commons.

Now, transport, especially public transport is a very crucial matter in the lives of most people. People need to travel from home to work, or home to school/college, or to meet someone, or whatever. Transit thus becomes a core component of daily life, and in most cases in Urban India, it single-handedly manages to become the most time consuming part of the day.

It is important to look at how transit is handled by the government and how Who Controls What makes a big difference.

Transport in India is usually under the purview of all three levels of government: Centre, State, and City. In many cases, the first may not apply, and in most cases, the third does not apply. Among these, it is almost impossible for the State Government to not be part of local transport since all State Transport Undertakings [STUs] are under the respective State governments.

Let us take a few examples here:

Mumbai, is possibly the only city in India right now where all three levels of government handle transit. The Suburban Rail, operated by Western and Central Railway comes under the Government of India. Metro Rail, Monorail, and MSRTC [ST] come under the Government of Maharashtra, while BEST comes under the Municipal Corporation of Greater Mumbai [MCGM. Other transcos, such as TMT, NMMT, VVMT, MBMT, KDMT, all come under their respective Municipal Corporations.

Chennai and Hyderabad, both come under the category of zero local government in public transport. The Chennai Suburban Rail and Hyderabad Multi Modal Transit System [MMTS], both come under Southern and South Central Railway, therefore under the Government of India. Metro Rail, as always comes under the State Government, while MTC/TNSTC/TSRTC also come under the Governments of Tamil Nadu and Telangana.

Pune is an interesting case. Barring a few ST routes connecting Swargate or Pimpri-Chinchwad to nearby towns in the district, all routes are handled by the PMPML, while the Suburban Rail is handled by Central Railway, thus reducing the role of the State Government to almost nothing.

Surat and Coimbatore are polar opposites. In the former, the Surat City Bus and Surat Citilink BRTS are handled by the Surat Municipal Corporation while in the latter, TNSTC – Coimbatore operates buses as a State-level body.

Delhi, again is different. DTC and DIMTS are operated by the Government of the National Capital Territory of Delhi, while the Delhi Metro comes under both Centre and State.

Other cities, such as Bangalore, Mysore, Visakhapatnam, Ahmedabad, et al come under similar arrangements of Centre-State-City.

Now, before going further, I’d suggest a quick pre-read: The Escape Velocity of JnNURM Buses, which talks about legal definitions of Transport Bodies, Special Purpose Vehicles and Para-Statal Organisations.

Now, what is the problem if a Central or State-level body operates a transco?

Barring Delhi, which is a city-state and the National Capital, the major problem when one of the two upper levels operate transport is bureaucracy and red-tapism.

Take the case of Mumbai. Any improvements in the Suburban Rail has to go all the way to Delhi where it has to be approved. The previous Railway Ministers, from Bihar and Bengal, never bothered. Under Suresh Prabhu, things are certainly changing with Railway Divisions being granted more autonomy.

Similarly, is the case of a Coimbatore. While routes, planning, repairs, etc. are carried out by the Coimbatore division, fare revisions and new buses both come under the Transport Ministry, but is mostly under Chief Minister’s office! This means, whether you are in Coimbatore [under TNSTC Coimbatore] or Madurai [under TNSTC Madurai], fares and new buses are dependent on the Chief Minister’s mood.

The question is clear: Why should someone sitting in New Delhi be in charge of a person going from CBD Belapur to Andheri? Or for that matter, why should a person sitting Bangalore be in a decision making capacity for someone who wants to take a bus from Hubli Airport to Hubli Railway Station?

The issue is not so bad in cities where the state government has a dedicated transport body, such as Jaipur City Transport Services Limited [JCTSL], BMTC and MTC, however, all three are Capital cities. In the case of Mysore, where the MCTD operates, it is similar to BTMC’s set up, however, still controlled by Bangalore. However, it is worthwhile to note that KaSRTC gives more autonomy to its divisions than TNSTC.

Indian Railways has set up Special-Purpose Vehicles [SPVs] for certain projects with state governments, key being the Mumbai Rail Vikas Corporation [MRVC] which is a 51-49 JV between the Ministry of Railways and the Government of Maharashtra. MRVC does not operate any services, but is responsible for development and upgradation of the Mumbai Suburban Railway Network.

It is interesting to note, that the three Union Territories: NCT Delhi, Puducherry and Chandigarh have a similar, yet different model. DTC, PRTC, and the CTU, all come under the Union Territory Administration, but the DTC and PRTC are corporations that come under the elected Territorial Government, while the CTU is an undertaking which comes under the Central Government.

So, what should be the ideal situation:

For cities with multiple Municipal bodies in the vicinity, and depending on their sizes, let the Municipal Bodies handle operations. Mumbai has got it right, with its 7 Transport Undertakings, each handling their vast territories, and also running a few services into their neighbouring territories. For railway, an SPV should be set-up between the Government of India, Government of Maharashtra and all the Municipal Corporations covered. If needed, neighbouring Pune’s model can be adopted, where the PMPML was formed by merger of the erstwhile PMT and PCMT to serve a larger metropolitan area.

For areas separated by state borders such as the Tricity Area consisting of Chandigarh-Mohali-Panchkula, or the core NCR of Delhi-Gurgaon-Faridabad-Ghaziabad-Noida, a slightly different model needs to be explored. Since Municipally operated services may not be able to cross into another state, each entity must ideally have a State-Operated Transport body solely to serve the region, with a organisational board consisting of board members from the city itself.
For cities like Bangalore, Mysore, Mangalore, Chennai, Coimbatore, a separate Corporation under either State or Municipal control with board members from the city must be set up. The Transco should have a jurisdiction of upto 100km from the City Centre.
The Central Government should move out of Local Transit entirely and let local bodies handle it. Similarly, the state should also try and localise transit.
The same principles can be applied to other matters, such as:
  • Water Supply
  • Power Supply
  • Roads
  • Other Utlities
Transit should be with the local government, not with the territorial ones. Share on X

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BEST Announces Revised Fare Structure

Two months after BEST announced its intentions to rationalise fares, BEST has kept its promise and revised them.

BEST has already started the new AC routes [AS310, AS415, AS71, AS72]  proposed, and as of 1st July 2016, the new fares are in operation..

The new BEST committee headed by the BJP has done well in giving BEST the necessary shot in the arm.

The new rates are close to half of the earlier ones.

Here are the rates:

BEST Fare structure July 2016
BEST Fare structure July 2016

The usual conditions, such as 15 paise nutrition surcharge, concessional fares for children below 12, flat fare of ₹2 for visually-impaired passengers, additional charge of ₹1/₹5 for non-AC/AC buses beyond MCGM limits and luggage rates are applicable.

Passes and Happy Hours

For passes, monthly and quarterly rates have been reduced. For Daily Passes, the rates for the non-AC passes are the same. The AC Magic Day Pass now costs ₹150, as was the case before the April 2015 fare revision.

A separate fare structure exists for Children, which costs roughly half the regular adult fare.

The concept of Happy Hours has been introduced, between 1100hrs and 1700hrs [11am to 5pm]. During Happy Hours, all passes are sold at the rate of Child Passes.

For the full fare revision; please click here.

A friend reported that post the fare revision, a ₹105 trip from the JVLR/Jay Coach Junction to Airoli in an AS524 now costs ₹65.

This would mean that a trip from Thane Station [East] to Borivali Station [East] on AS700 would cost around ₹75-80 instead of ₹120, bringing it on par with TMT AC65 and NMMT AC131.

Similarly, Agarkar Chowk to Mulund Check Naka Bus Station on As422 should cost ₹60 instead of ₹100.

All this brings BEST on par with NMMT and TMT in terms of fares. Interestingly, while NMMT/TMT have hiked their fares in view of the recent introduction of a 6% Luxury Tax by the Government of India, similar to BMTC and TSRTC, BEST has reduced the fares. One would have to assume that the new reduced fares are inclusive of this surcharge.

Now, with the new fare structure in place, BEST needs to work on a few things, mostly dealing with its AC fleet. They are:

  • Fix the Cerita fleet. Get them in working order as long as they are around. Some of them have been converted into non-AC buses to replace the Starbus fleet that has been taken off the roads.
  • Get those 46 Volvos from Asian Concierge. Crucial for BEST to remain in the competition.
  • Reintroduce routes such as AS422, AS4, AS1 on Sundays.
  • Reintroduce discontinued routes such as AS505 to take on NMMT’s AC105.

BEST is certainly moving in the right direction. With a few more steps, it can soon recover its losses and be a role model for other Transcos.

 

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#YogaDay special: Yoga and its contribution to Public Transport

Today is International Yoga Day, something that was recognised by the United Nations last year.

Not many people are aware of the immense contributions that Yoga has had on Public Transport.

We often hear negative news about Staff and Employees of Transcos allegedly harassing commuters. Sometimes, we also hear about bus drivers moving down people. While, I don’t want to get into the specifics of all of this, let us look into the root cause of all of this.

All of them have a common cause: Stress.
A bus driver and conductors job is most certainly not the easiest task in the world. It requires a lot of skill and patience. Drivers have to put up with traffic jams, negligent and rash drivers, bad roads, and also passengers who don’t board/disembark through proper doorways or at specific bus stops. This adds to a lot of stress.
A conductor has to deal with people not giving change, rude passengers, passengers boarding/disembarking via the wrong pathways or at bus stops, people not moving to emptier sections of the bus, etc. This, again adds to the stress.
Now, multiply these instance by multiple passengers, number of trips, depot officials asking for fuel reports and fare collections, and you have a perfect recipe for a Nervous Breakdown.

To reduce the load on the staff, several Transcos decided to take up Employee Care measures by introducing Yoga, and Meditions sessions.

MTC has mandatory yoga sessions for staff involved in accidents. They also have sessions to prevent a stress overload, as well as sessions on effective communication and life skills. Similarly, KaSRTC, too has sent its staff to Yoga and rehabilitation to help reduce alcoholism among its staff members.

Others, such as BEST, MSRTC, and BMTC too have had sessions on meditation, anger management, and relaxation to keep staff at ease during long working schedules in order to help reduce stress levels and increase productivity.

Yoga is something we should be proud of. It is pretty much a Soft Power that originated in India. It was earlier laughed off by critics, but today is accepted as an international practice.

Hats off to the government for promoting Yoga as a stress-buster and natural relaxant. If people practiced Yoga on a regular basis, it would help everyone. A stress-free and relaxed person has the ability to keep calm in tense situations, and altercations may be avoided. If everyone is in such a state, imagine the transport scenario will also be one which people would look forward to.

#YogaDay Special: How Yoga is beneficial to Public Transport. Share on X

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A sneak peak at BMTC’s and MCTD’s ITS

A lot has been said about Smart Cities and Smart Transport. Earlier, a post on Smart Bus Stops made an appearance as well. This article aims to cover the Intelligent Transport System [ITS] of two Southern Cities: The Bangalore Metropolitan Transport Corporation [BMTC] in Bengaluru and the Mysore City Transport Division of the KSRTC in Mysuru.

Bangalore

BMTC has recently rolled out their [ITS]. I managed to get a chance to talk to someone in the Office of the Chief Systems Manager at Shanthinagar today.

The ITS is being implemented by Trimax Infra, who earlier implemented the Electronic Ticketing System for BEST, RSRTC, and UPSRTC.

A handheld ticket machine used in BMTC buses in Bengaluru.
A handheld ticket machine used in BMTC buses in Bengaluru. Image copyright Srikanth Ramakrishnan, CC-BY-SA 4.0 available on the Wikimedia Commons.

Here is what I gathered. The ITS is being implemented in three parts:

  • Electronic Ticketing Machines: Trimax has deployed 10,000 Verifone ETMs to 39 depots of the BMTC and trained 7,000 of its drivers. The earlier used Quantum Aeon machines were junked in favour of the new ones which BMTC claims was to enable compatibility with RFID-smart cards. Real-time monitoring of ticket sales is possible, although not being used.
  • Tracking of Vehicles: Every bus has been fitted with a GPS-based tracker which can be tracked online, or via an app.
  • Public Information System: Under the PIS, displays have been installed at major bus stations to inform the public of which bus is arriving soon. This is similar to what several BEST bus stops on the Western Express Highway have, and what Coimbatore was experimenting with in the post on Smart Bus Stops.

All three components of the ITS are already in operation with the PIS displays installed only at select Bus Stations. BMTC has decided to go for an Open Data Policy, thereby allowing developers to build apps and interfaces with an API to access the data from the ITS.

For more details on the Open Data Policy of the BMTC, do read this post on DataMeet.

Smart Cards are not part of the ITS project. They are being done separately and are due to be rolled out in 3-6 months with all the Pass Issuing Centres being upgraded to issue Smart Cards.

A chat with a conductor later did explain the shortcomings with the ETMs, although Trimax does take quick action on faulty equipment.

BMTC's ITS: Electronic Ticketing and Vehicle Tracking get a Boost! Share on X

Mysore

The Mysore City Transport Department [MCTD] of the Karnataka State Road Transport Corporation [KSRTC], also has an ITS in place, called the Mysore Intelligent TRAansport System, known as MITRA. MITRA was formally inaugurated in 2012 by the then Minister for Transport R Ashoka.

Among MITRA’s aims are:

  • Real-time monitoring and tracking of buses and help reduce road congestion and other transport issues.
  • ITS improves passenger safety, fleet efficiency, services and traffic situation through transmission of real time information.

According to the MITRA microsite, it’s components are:

  • Vehicle Tracking
  • Real Time Passenger Information System
  • Electronic Display Systems

Mysore was smart enough to implement it before the situation got out of hand and sought funds from the World Bank under GEF and JnNURM.

As part of MITRA, the MCTD recorded the pronunciation of every bus stop name, fitted buses with LED Displays, Speakers, set up display units at Bus Shelters, as well as trained its staff to handle the system. An app was also released less than a month ago for commuters to be able to get bus details as well as fare details on their phone.

KSRTC also ran a User Satisfaction Survey, which showed positive results. The entire results of the survey can be seen here.

While MITRA may not seem as fancy as BMTC’s ITS, it is most certainly benefiting commuters positively and helping promote Public Transport in Mysore. One hope that BEST learns a lesson from this, when restarting its own ITS.

Mysore's MITRA is certainly a game changer in Intelligent Transport! Share on X

Both BMTC and MCTD built a huge control room with a server to handle the large volume of data. Data is crucial to any project that involves the common man, mainly for operational efficiency.

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[Unsung Heroes] A candid chat with a BMTC conductor

Today, I had the luck of having a candid chat with a BMTC Volvo conductor at Shanthinagar. Here is a quick summary of what all I learned:

  • Lack of confidence in the new ticketing machines: The new Verifone ticket machines [procured by Trimax, yes the same Trimax who set up BEST’s system]. Apparently, these new machines hardly last for the sale of 100 tickets before the battery dies out. This, happens on a full charge after being plugged in for 6 hours. The earlier Quantumn Aeon machines, still being used by KSRTC lasts a full two days on a full charge. The new machines are also prone to system crashes, and lack of connection to the server. He equated the new ETMs with the AC Tata Marcopolo buses, which frequently broke down [similar to BEST’s Purple Faeries].
  • Frequent breakdowns due to complete lack of maintenance: He said that all buses, including the Corona and Volvo fleet were not maintained at all and were prone to breakdowns, especially on Airport services. If a bus broke down on the road, it would lead to them getting a Challan from the Traffic Police, and if it happened in a Bus Station, BMTC would issue a memo. The fines would get deducted from the salaries of both the driver and conductor. Due to this happening, cases of staff committing suicide has also seen a significant rise. He mentioned that these would go unreported more often than not.
  • Actions taken on faulty parts: When any LED display got spoiled, conductors and depot workers normally try to fix it. They have gained knowledge on fixing the circuit after years of experience. However, if the administration, got wind of it, they’d junk it and procure a fresh piece which would normally cost anywhere from ₹50,000 to ₹1,50,000.
  • Kickbacks while purchasing buses: Apparently, babus and politicians have got huge kickbacks while buses were purchased, resulting in losses to the exchequer.
  • Lack of attention from higher ups: Complaints about faulty equipment, breakdowns, etc go unheard. Staff is supposed to fill out their feedback and personnel details and put in into a box, which goes unseen for ages.

Overall, he said that BMTC alone could fill a book in terms of mismanagement, maladministration, and general negligence on the part of the higher officials.

He further added, that due to the additional 6% Luxury tax charged by the government, which BMTC has not yet integrated into the Electronic Ticketing System, conductors have to sell the extra surcharge as paper tickets and keep a stagewise log of these extra tickets being sold.

I was told that the reason BMTC discarded the earlier machines for the new one was to enable RFID integration for the near-future Smart Card rollout, which is rather strange, because according to MicroFx and Quantum Aeon,the ETMs used earlier were RFID enabled.

That is all in this post. A follow up post on the BMTC ITS will come soon.

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[Satire] BEST announces BEST Dish Of The Day

In a move to boost employee morale and get more publicity, BEST has come up with a new programme.

Capitalising on Masterchef’s Best Dish of the Day concept, BEST officials decided that the new program will help boost publicity and the morale of staff and their families.

A BEST staff member from the Colaba Depot excitedly announced that, the Spouses of BEST employees would be cooking under this new scheme. The dish which manages to satisfy the judge or judges the most will be awarded BEST Dish of the Day and will then be sold in BEST’s Mobile Food House [Phirte Upahar Grih/फिरते उपहार गृह ] to tourists who use BEST’s Mumbai Darshan service. It will have a big banner with BEST Dish of the Day, and बेस्ट डिश ऑफ़ दि डे , written on it.

BEST's Phirte Upahar Grih, Mobile Food Van, Canteen On Wheels.
BEST’s Phirte Upahar Grih, Mobile Food Van, Canteen On Wheels. Image copyright Neeraj Pattath, CC-BY-SA 3.0 Unported, available on the Wikimedia Commons.

According to sources, negotiations are underway to rope in Akshay Kumar, who hosted the first season of Master Chef in India as the judge for the program. Sanjeev Kapoor is also rumoured to have been contacted. One staffer even suggested that the Undertaking should try and rope in British food writer and celebrity chef Nigella Lawson to increase BESTs visibility to the world.

When contacted, BEST General Manger Jagdish Patil’s assistant responded by saying that his boss had gone for a food tasting. He said, “BEST has a brand name, and we must capitalise on this. Boss was joking about how Navi Mumbai cannot have an NMMT Dish of the Day, because it sounds stupid. He did say that TMT could capitalise on its brand name because its buses were falling apart like a bunch of rusted, loosely held TMT rods. This is one area where they cannot copy us, or outperform us.”

When contacted, NMMT General Manager Shirish Aradwad seemed a little irate. “They cannot focus on buses, now they are focusing on food also? We’ll make sure their food doesn’t enter our Depots just like we stopped AS-505 from entering the CBD Belapur Bus Stand. They say they’ll sell the dish made by spouses on the Mobile Catering Van, right? Well, we’ll get every employee of ours, to cook food and sell it on every bus. We’ll provide every bus with a stove running on the bus CNG tank and a chimney so that conductors can cook in between stages and drivers can cook while waiting at signals. We’ll even rewire the Bell Pull to stir the food when the conductor is selling tickets.”, he retorted.

One hopes that whatever happens, happens soon, and all of us have our tummies full.

BEST decides to award the BEST Dish of the Day! Share on X

Note: All content in this article is fictitious, and must not be taken seriously. This article is satire, and should ideally be treated as such.

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From Ferry Tale to Ferry Go Round

Ferries. No, not Fairies. And most certainly, not them Purple Faeries.

Water transport is something that defines most coastal cities. New York has one of the most comprehensive Water Transport networks. In India, Kerala, with its backwaters, has a huge Boat-based transport network. Kochi even has an integrated, Road-Rail-Water Transit Hub in the form of the Vytilla Mobility Hub.

Now, when I talk of water transport in this article, I’m talking of Boats and Catamarans. Higher-end vehicles like Hovercrafts will be dealt with separately. I am mainly talking of passenger traffic, since I’m looking at it from an Urban perspective.

Union Minister for Shipping, Road Transport and Highways, Nitin Gadkari has repeatedly called for greater emphasis on water-based transport.  This resulted in the passing of the National Waterways Act, 2016. The fundamental reason behind this being the fact that it is cheaper. However, there are multitude of other reasons that work out in favour of water-based transport over road or rail.

Ferries, can run faster than trains, which run faster than buses. Ferries can carry a greater load of people than buses and and in the long run are more reliable. Will the Electronic Boat recently launched by Prime Minister Narendra Modi, it’s high time, India took up water based transport seriously.

Now, the focus of this post is going to be on four specific cities; Mumbai, Chennai, Pune and Ahmedabad, mainly because of my experience in them. They can emulated to other cities too, such as Hyderabad and Bengaluru.

The Kerala State Water Transport Department owns and operates boats and ferries as well as the infrastructure. The Maharashtra Government started planning for this in the right way by getting the Maharashtra State Road Development Corporation and Maharashtra Maritime Board to set up the necessary infrastructure, while private agencies would operate the services.

Mumbai

BEST Ferry across the Manori Creek.
BEST Ferry across the Manori Creek. Image copyright Nichalp, CC-BY-SA 2.5 Generic, available on the Wikimedia Commons.

Mumbai, as stated earlier, has several rivers flowing through the city, as well as in the vicinity. The Mithi, Oshiwara, Poisar and Dahisar lie entirely on the island, while the Ulhas River flows around the island.

Barring the stretch which passes under the runway of the Chhatrapati Shivaji International Airport, the Mithi, once dredged, cleaned of toxic sludge, as well as encroachments, can provide connectivity from Terminal 2 of the airport, Marol, and Seepz Village. Similarly, the Oshiwara can provide connectivity from Oshiwara Depot to Oshiwara Station, the Poisar from Poisar Depot to Malwani, and the Dahisar river can connect Ram Mandir in Borivali to the Dahisar Bridge Bus Station. The major hurdles on this stretch would be clearing encroachments, widening the river, dredging it, and ensuring that pollutants don’t enter it. Another major hurdle would be to demolish low lying bridges and have them replaced by higher ones.

The Ulhas river, which meanders through the Pune, Raigad and Thane district, empties into the Thane Creek. The towns of Kalyan-Dombivali, Karjat, Neral, Badlapur, and Ulhasnagar lie on the banks of the Ulhas. In rural pockets, the Ulhas provides water for agriculture. The rest of it, is filthy, much like the Mithi. Back in 2014, a Shiv Sena MP has asked the MMRDA to conduct a feasibility study for Water-based transport from Kalyan to Mumbai and Virar using the Ulhas river. If planned properly, this can link the far flung town of Karjat to the Versova Bridge via the above mentioned cities and Reti Bunder, thus making travel in the MMR easier. This has been notified as National Waterway 53.

Periodic maintenance of these water bodies will also help prevent another 26th July in future.

Today, the only existing mode of transport is in the form of boats and catamarans connecting Ferry Wharf and Gateway of India to Elephanta Island, Rewas, and Mandwa on one side, and Madh Island, Marve, Manori. The former is operated by private bodies while the latter is operated by BEST.

Chennai

The city of Chennai, has two major rivers and one canal linking these two. The Cooum river runs on the north of the city, the Adyar through the Central portion,and the Buckingham Canal connects to two while also providing connectivity to Kakinada in the North and Cuddalore in the South.

The Cooum, passing through the fringe areas of the Core city, such as Poonamallee, Maduravoyal, Koyambedu, Anna Nagar, Kilpauk, Egmore and Park is polluted for most of the year. The Adayar, passes through less denser areas such as Ekkaduthangal, Adayar, Mylapore, Guindy, etc and is less polluted.  It also passes beneath the Runway of the Chennai International Airport. The Buckingham Canal, meanwhile is relatively cleaner in the Northern fringes of Chennai, and south of Thiruvanmiyur. The section between the two, mostly passing through Central Chennai is pretty much unnavigable because of two reasons: Chennai Central station sort of sits on top of the Canal; The pillars of the MRTS line almost eat away the canals width.

The remaining section of both rivers and the Canal can be utilised for transport in and around the city of Chennai.

The Cooum, by virtue of running parallel to both Poonamallee High Road for most of its part and partly with the Egmore-Beach Railway track, can decongest both the road and the track, as well as the upcoming Metro. The Adayar can connect the Airport, Nandambakkam, Ikkaduthangal, Little Mount, Kotturpuram, Adayar, and terminate at the Theosophical Society.

The Buckingham Canal, on the other hand, can connect Ennore, Wimco Nagar with Basin Bridge on the North, and Thiruvanmiyur to Lattice Bridge, Kannaki Nagar and Sholinganallur in the South. Part of this is part of National Waterway 4.

Like Mumbai, Low Level Bridges would need demolition, the entire water bodies widened and reinforced, and dredged. Periodic maintenance would prevent Chennai from being inundated like in 2015.

Pune

The city of Pune has three major rivers flowing through it, The Mula, The Mutha and the Pavana. The Pavana flows through Northen Wakad, and Chinchwad before merging into the Mula at Kasarwadi. The Mula flows north of Balewadi, separating Pune from Pimpri-Chinchwad at Aundh and Khadki. The Mutha flows from Warje towards Deccan and Shaniwarwada, separating Old and New Pune. The Mula and Mutha meet each other at Sangamwadi from where they flow as the Mula-Mutha.

All three rivers feature a few low lying bridges, most predominantly on the Mutha, which would need be demolished.

The Mula can provide connectivity from Hinjewadi, Wakad, Balewadi, Aundh, Khadki, to Sangamwadi. The Pavana can connect Punawale, Ravet, Chinchwad, Sangvi and Kasarwadi. The Mutha can connect Warje, Kothrud, Karvenagar, Erandwane, and Shaniwarwada. From Sangamwadi, they can provide connectivity to Koregaon Park, Kalyani Nagar, Mundwa, etc.

Ahmedabad

Sabarmati Riverfront Project.
Sabarmati Riverfront Project. Image copyright Harshit Gohil, CC-BY-SA 3.0 Unported, available on the Wikimedia Commons.

Possibly the best city in India in the matters of Riverine management, Ahmedabad stands out in an interesting way. It is possibly the only city in India without low level bridges, and doesn’t need dredging.

The Sabarmati River, which originates in the Aravalis of Rajasthan, runs dry for most of the year. The Sabarmati Riverfront Development Project, under the Ahmedabad Municipal Corporation, involved construction of a concrete wall and concrete basin for the river within the city limits, to control its course, as well as facilitate easy maintenance. Part of the river width was reduced to provide for a Promenade and a Riverside Project. There are barrages at regular intervals on the river to regulate the flow of water. The river receives its water via a canal which brings water from the Narmada river at the Sardar Sarovar Dam. This Narmanda Canal flows under the Sabarmati River at their meeting point.

The Riverfront extends to The Torrent Power Park in the North and near Khodiyarnagar in the South. Plans are afoot to further extend it up North to Gandhinagar via GIFT City. There are two Boating Stations on the banks, used for joyrides on the river. This can be converted into a serious transport station, which in future can be extended up to Gandhinagar.

 

This article was mainly to highlight inner-city, river-based transport options. The benefits of running transport ops are it would help keep the river clean, and keep water flowing, thus, reducing chances of deluges.

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New Innings for BEST

In another revolutionary move, BEST has decided to focus on becoming more public-transport centric and turn itself from a loss making body to a profitable one. In other words, BEST has decided to become the BEST, by taking on NMMT and TMT head-on.

Update: BEST has announced reduced bus fares and passes from 01-07-16. AC passes are back to ₹150, with a new Child rate for children under 12. Happy Hours have been introduced as well. More details here: BEST Fare Revision 2016

BEST has decided a reshuffle of its AC routes, cancelling two, reconsidering a few and proposing a few more!

Now, the interesting thing is that BEST is reconsidering two routes via T2 of the Chhatrapati Shivaji International Airport. BEST earlier ran dedicated AC express routes from the airport such as A1Express from T2 to CBD Belapur Bus Station and A14Express to Cadbury Junction. Among the routes being canceled are A76Express from Gorai Depot to NSCI Worli via the Bandra Worli Sea Link and AS592 from Kopar Khairane to NSCI Worli. Routes that almost got scrapped include:

  • AS9 from Ghatkopar Depot to Dr. Shyama Prasad Mookherjee Chowk
  • A74Express from Oshiwara Depot to NSCI Worli
  • A75Express from Hirandani Powai to NSCI Worli
  • A77Express from Gorai Depot to BKC Telephone Exchange

Routes that are being proposed include:

  • AS71 from Fishermen Colony, Mahim to Mira Road East, via CSIA T2
  • AS72 from Rani Laxmi Chowk, Sion to Bhayendar East, via CSIA T2
  • As415 from Agarkar Chowk to SEEPZ via Marol Depot
A lit of canceled, proposed BEST AC Routes
A list of canceled, proposed BEST AC Routes

Apart from this, 50 routes across the 27 depots are slated to be cancelled.

What started all this?

A simple change in the BEST committee in the MCGM. After close to a decade, the BJP took over the committee from the Shiv Sena. Rather ironic, given that the Sena is anti-Toll while the BJP is pro-Toll. If you recall, it was the Sena that hiked the fares of BEST in 2015, first in February and then in April in 2015.

A quick recap would show that the BJP has always been adept at providing good transport wherever it has been, be it in the form of the Mumbai-Pune or Ahmedabad-Vadodara Expressways, the BRTS corridors in Ahmedabad, Rajkot, Surat, Bhopal and Indore, BMTC and KSRTC which showed a massive turnaround under R Ashoka, the erstwhile Transport Minister of Karnataka.

Back in 2005, BEST, had introduced the Smart Card system with Kaizen Automation, in the form of the Go Mumbai smart card, which was a common mobility smart card for both BEST buses as well as trains on the Suburban Railway. These were subsequently phased out in favour of the present Trimax system that BEST uses.

Rebranding

BEST, which officially turns 70 in its current form next year, and currently has a debt burden of ₹2,250 crore, plans to change its logo as well the colour of the buses in a major move to rebrand itself.

BEST has written to the Sir JJ Insititute of Applied Arts, one of the city’s premier art institutes to guide it in the process. The colour change is part of an exercise to make BEST more acceptable among customers.

The Mumbai Monorail, operated by the MMRDA, got the National Institute of Design [NID], Ahmedabad to design its coaches. One hopes that BEST too, would reach out to NID, or maybe even the Centre for Enviornment, Planning and Technology [CEPT], Ahmedabad for some ideas in design and operations.

Passes

Among other changes, are the rates of passes, monthly, as well as daily passes.

While the Major changes are the the reduction of the Monthly AC bus pass from ₹4800 to ₹3300, a significant change is the reduction of the Magic Daily Passes:

  • Magic AC: ₹200 to ₹150.
  • Magic Non-AC: ₹70 to ₹51.
  • Suburban Pass: ₹50 to ₹36.
  • Island City/Town: ₹40 to ₹29.

However, these are valid only during the Happy Hour period of 11am to 5pm.

The question here is, if the pass is cheaper post 11am, nobody would buy a pass before that. An alternative explanation is that passes purchased between 11am and 5pm are not valid during the rest of the day, which is an inconvenience to those who might purchase a pass after 11am, but may need to use it at 9pm. I guess, an official explanation from BEST would be the best thing to wait for.

While, BEST currently has good integration with the Suburban Rail, what is desired it better integration with the Metro, Monorail, and MSRTC services.

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