Propaganda is a very misused, overused and abused word today. Politicians use it all the time to attack each other. In such cases, we should take a closer look at the word Propaganda itself.
Merriam-Webster defines Propaganda as ideas or statements that are often false or exaggerated and that are spread in order to help a cause, a political leader, a government, etc.
Of course, we can take the liberty of interpreting Propaganda as a more open nature of promoting oneself or ones interests to an audience.
The most well known example of Propaganda is the 1940 film The Eternal Jew, directed by Fritz Hippler and produced by the Minister of Propaganda Joseph Goebbels under the Deutsche Film Gesellschaft banner. The film was nowhere near subtle, and portrayed Jews as Uncivilised, Parasitic and worse. However, times have changed and propaganda in its current form is very subtle, often using bias to have its way.
In the recent times, propaganda has managed to make its way into the Transport sector too. When we say Propaganda in the Transport sector, we do not refer to naming stations, airports, roads and bridges after people. Mumbai has one major railway station and its airport named after Chhatrapati Shivaji. Bangalore has its central bus station and airport named after Kempegowda. This is a global phenomenon. New York’s major airport is named after former President John F Kennedy while it’s secondary airport is named after the 99th Mayor Fiorello La Gaurdia.
The propaganda we look at is subtle, and in some cases, not so subtle.
A Nationalistic Bus?
At first glance, the Atal Sarige operated by the Bangalore Metropolitan Transport Corporation [BMTC] looks like its livery is is draping the bus with the National Flag. But. It’s wrong. If you take a second look, you’d notice that the colour scheme is White, Green and Saffron/Orange. The party colours of the Bharatiya Janata Party [BJP]. Further, the name itself is a giveaway. Named after former Prime Minister Atal Bihari Vajpayee of the BJP, the bus was meant to serve the poorest of the poor.
Note: If you’re Mumbai, the highest fare is on a bus with its route number starting with AS, and if you’re in Bangalore, it’d be the opposite.
And now, for a little Aesthetics.
Pink is known to be a very soothing colour. It is often used to calm inmates in prison.
However, the Telangana State Road Transport Corporation [TSRTC] bus above did not turn pink to soothe its commuters. Telangana State was formed in 2014, and the party that won a majority in its Assembly Elections was the Telangana Rashtra Samithi [TRS], whose party colour is Pink. Thus, everyone who sees the bus will remember the colour pink and every time there is a campaign by the TRS, people will be calm, because, Hey, Pink is a soothing colour.
Switching Colours
And now, for the most interesting, and perhaps most noteworthy form of Bus-based propaganda.
Welcome to Tamil Nadu, where all the various divisions of the Tamil Nadu State Transport Corporation [TNSTC], the Metropolitan Transport Corporation [MTC] of Chennai and the State Express Transport Corporation [SETC] are like Chamelons. Remember the phrase “गिरगिट की तरह रंग बदलना” (Girgit Ke Tarah Rang Badalna)? That’s what TNSTC/SETC/MTC buses do. Change colours; Every time the government changes. It’s like an unwritten part of the party manifesto.
Here’s a picture of an MTC bus taken in April 2011 below. It’s blue in colour. Blue is also a soothing colour, although I fail to understand why anyone would want to say ‘Feeling Blue’ to refer to Sadness.
This picture was taken in April 2011, a month before the All India Anna Dravida Munnethra Kazhagam [AIADMK] government won the elections. Colour combinations were aplenty across Tamil Nadu. Some buses bore different shades of blue and yellow, some were white with Red, Yellow and Orange stripes across them, there were many.
Now, they are all uniform. While, I did mention Fragmentation in an earlier post, it would be great if each city had its own identity in terms of colours. Here, Tamil Nadu is one single entity in terms of coloured buses.
All long distance buses, including all SETC buses are now Green in Colour. They’re light green in colour with dark green stripes, or dark green in colour with light green stripes, depending on how you may want to look at them. Local buses, including all MTC buses all sport the same Brown-Beige combination which makes it look like the bus wasn’t washed at all. Perhaps a plan to not wash the buses regularly.
Below, is one such repainted bus, taken in 2013, belonging to TNSTC Coimbatore.
See, what did I tell you? Where did this come from? Some people tell me that the colour has to do with what happened before this repainting. Barely three-four months before the buses got this brown colour, they had a different colour.
Notice the colours? Notice the photo of Jayalalithaa on the windscreen? I know it’s a bit difficult to see it, but can you see it. In the picture, Jaya is seen wearing a saree that is the same colour as the Maroon on the bus. Her complexion matches the beige on the bus. Tada! When the paint jobs were done, all buses sported a huge photo of the Chief Minister on the front windshield on the left hand side.
And now, finally …
Green Leafy Vegetables Buses
They say, greens are good for health. They say Green is a sign of Eco-Friendliness. But, the leaves here don’t exactly say that do they?
While MTC curiously chose to name these buses as ‘Small Bus’, not ‘Mini Bus’, they also decided to put a few leaves on it. No points for guessing why. The AIADMK’s Party symbol is: Yes, that’s right, Two Leaves! But, wait! You can see four leaves on that bus! Simple: 2+2=4. The more the merrier. Two more leaves is just going to reinforce things into the commuters head.
Now, notice something common among all these Transcos mentioned? They’re all State-level bodies, not Municipal ones. You’ll never see BEST, AMTS, or PMPML like this. Why? Decentralisation of transport management ensures that while Municipal Bodies have the wherewithal to run the Transco, they won’t have the time or resources to go behind such trivial stuff. They’ll have more important stuff such as banners, roads, naming of Chowks to work in their favour.
On an unrelated note: Searching for Purple Faeries on Google leads you to the Tag Purple Faeries. I call this, Purple Propaganda..
The world’s oldest democracy is going to vote soon. Two years ago, the world’s largest democracy voted. What is the difference between the two? Well, without going into the nitty-gritties of both, let’s just focus on one point: Fragmentation.
In India, elections be it General, State Assembly, Municipal or Presidential are conducted by the Election Commission of India. Each state has a Chief Electoral Office [CEO] who is repsonsible for voter enrollment, candidate declarations, etc. While each state has a different way of getting the Enrollment done [Karnataka enabled Voters to submit scanned copies of their documents and fill the form online, as far back as 2013], the Election Process is Uniform across India. In the United States, the system is totally different. The Constitution, under Article 1, Section 4 gives complete power to the State governments in matters relating to voting. The Federal Elections Commission oversees the election in general, enforcing term limits, disclosing campaign finance information, etc.
Due to this decentralised nature, each state has its own method of conducting elections. Some states may use Electronic Voting Machines, so may use Ballot Papers, etc. This may result in some anomaly. The Butterfly Ballot issue of Palm Beach County Florida [explained here in the American Political Science Review] is one such example.
In places where Electronic Voting is followed, the voter has to fill up an optically-readible ballot paper which is then fed into a machine.
In India, a standard uniform system is following using the Electronic Voting Machines developed by Bharat Electronics Limited and the Electronics Corporation of India Limited.
Now, while diversity is a good thing, for it results in better quality of products and services, fragmentation is not really that good in reality.
Now that we understand the issues relating to a fragmented system, let us come back to Indian Transport.
Transport in India is largely a fragmented segment. Excluding aviation, which is governed by central policies and is full of private players, and the Indian Railways network, let us focus on the Buses and their operations.
Depending on which part of India you are in, the bus you board would be operated by either the State Government or the Municipal Corporation. The exception is Chandigarh, where the CTU comes under the Union Territory Administration, and in the absence of a Legislative Body like in Delhi or Puducherry, it comes under the Union Government.
But it is not this fragmentation that I am talking about. This is due to the various levels of decentralisation that is prevalent across our country. The fragmentation that I am talking about is what is prevalent within a single Transco, or a single City division/SPV of a State level Transco.
To give an example:
BEST is among the most defragmented Transcos. Every bus used the same ticket machine, every conductor issues the same kind of ticket and every bus or conductor accepts a Smart Card, be it a Pass or a Prepaid Card. The fragmentation arises in matters such as the LED display: Some buses have a full length LED display on the front, some have the tiny one visible in new buses, and irrespective of whether these are functional or not, some still use the old Rolling Cloth system for displaying the route and number.
In the case of BMTC, fragmentation is higher. Not all buses are properly hooked on to the Tracking platform, some buses still use the old Quantum Aeon ticket machines or worse, some still issue the old punched tickets.
Simmilarly, NMMT shows some amount of fragmentation. While earlier, only AC services had Electronic ticketing, now, all have it. But, only AC bus tickets can be booked using an app, while others still have to go through the machine.
Delhi too, is a good example of fragmentation. While regular buses, Cluster Buses and the Blueline buses are all operated by different entities, they essentially operate on the same route. However, buses operated by the DTC still use manual fare collection, with a handful of ticket machines thrown in for good measure in the last few months. The Cluster buses operated by the DIMTS have ticketing machines, can be tracked online, but there is compatibility of their systems with the DTC ticketing process. Blueline/Metro Feeder and other private buses, don’t have any form of connected ticketing.
Now, this brings us to an important point. Common mobility.
The Government of India had rolled out the More Card in 2012 as a common mobility card. Initially restricted to the Delhi Metro and Route 56 of the DMRC Feeder Bus, it was launched post the failure of the Go Mumbai Smart Card. While Mumbai has gone ahead with its Smart Card System, although extremely fragmented [one card each for BEST, Metro, Monorail and the Suburban Rail], it has managed to make cashless travel in almost all forms of transit. Autos and taxis are not covered, although Ahmedabad has gone ahead with such a proposal. I haven’t seen the More Card anywhere in Delhi in the last two years, and I have seen all Metro Feeder buses issue regular paper tickets.
In 2015, the Ministry of Urban Development came up with another proposal for a National Common Mobility platform with collaboration from the National Informatics Centre [NIC], Centre For Development of Advanced Computing [C-DAC], Bureau of Indian Standards [BIS], and the National Payments Corporation of India [NPCI]. The new system is proposed to use Europay, MasterCard and Visa [EMV] Open Loop system with a stored value system. It also took into account the deficiencies with cards in Singapore. It took the Octopus Card from Hong Kong as a base for its working, in order to support Passes as well; a crucial feature of BEST’s RFID Cards. While C-DAC will develop standards for existing Metro Rail systems, the problem will arise with other modes of transport. Ferries in India don’t use eTicketing. They still use the old fashioned ticketing. Barring Mumbai and Kerala, no other area of India has a proper water transit system or anything resembling one in place. Similarly, with Tolls, will this be accepted at toll plazas operated by other bodies except the National Highways Authority of India [NHAI]? Will it be compatible with FASTag? With each Transco using different ticketing machines [BEST uses Balaji, BMTC uses Verifone, both supplied by Trimax], will the entire system be compatible with each other?
Further, with vehicle tracking. A National Mobility platform will require the Vehicle Tracking System in place. BEST uses a GPS device fitted onto a bus, BMTC and DIMTS use the location from the ticketing machines. All this results in a jumble that nobody would seem to understand.
Let us hope that provisions are made to ensure backward compatibility of systems so that money is not wasted in procuring new technology.
Moral of the story: The odds of Hillary Clinton or Donald Trump winning are the same as the odds of getting into a BMTC bus and getting either a printed ticket, or the regular ticket.
Subsidies in Transport are visible everywhere. Tamil Nadu has kept its bus fares at rock bottom rates, gives free bus passes to school students, Delhi has dirt cheap rates with the maximum fares being ₹15 and ₹25 in a non-AC and an AC bus. So, what else?
As stated earlier, extreme amount of subsidies bleeds the Transco of its revenue, and create a heavy indifference among the commuters to quality of services. Given that a vast majority of India’s transport services are entirely General Class services, revenues are inherently low. Similarly, in the case of Roads, a lot of people argue that Tolls are a “scam”, especially when they pay road taxes. Again, this is a false notion, one that can be explained if we cared to look at the Basic Difference between Toll and Road Tax: Toll is a User Fee. Road Tax is a Tax. I repeat, Toll is a Fee, and not a Tax. A tax is levied on a category of people on the basis of the income or what they own, in this case a vehicle. A toll, or a fee, is levied only on those who use the certain service or product, in this case the road. Many users accept this, but go on to further state that they are unjustly charged for using the entire section of a road rather than just the portion they used. Again, this is a flawed point of thought. In India, it would be a superhuman effort to set up Toll Plazas at every junction, man them [an automated one wouldn’t work, people will definitely find a way to avoid paying it then] and operate it. Of course, the Coimbatore bypass has 6 Toll Plazas on it, but 6 of them on a 28km two lane road, we all know the jam that occurs most of the time.
Toll Roads and other BOT transport projects, such as BOT Railway lines, like the Mumbai Metro One, Rapid Metro Gurgaon, Hyderabad Metro, et al, have specific intervals at which they are allowed to hike fees and fares, which makes it easier to operate and break even. In case of Transcos, most of them are either under pressure from the state or municipal body to keep their fares low [Prime Examples being DTC, MTC, TNSTC]. A few exceptions exist in the form of BEST, BMTC, TSRTC, which by virtue of the autonomy enjoyed by them revise [hike or slash] their fares at a reasonable interval. One method of determining rates is market oriented rates, which is what Uber and Ola normally does. When demand goes up, fares go up so that those who are willing to pay extra for it. However, this isn’t a feasible solution in all cases. In such situations, BEST’s Happy Hours concept works well. Similarly, KSRTC and the Indian Railways have successfully emulated the aviation industry with dynamic pricing in the form of Premium Tatkal tickets. Every transport corporation has schemes to attract customers. Similar to Toll Plazas offering a return ticket and seasonal pass, buses offer Passes and other forms of subsidies to frequent customers like the market.
Now, to take this further, below is an article from the Foundation for Economic Education which talks about the ill effects of subsidies.
The Distorting Effects of Transportation Subsidies
This article won the 2011 Beth A. Hoffman Memorial Prize for Economic Writing.
Although critics on the left are very astute in describing the evils of present-day society, they usually fail to understand either the root of those problems (government intervention) or their solution (the operation of a freed market). In Progressive commentary on energy, pollution, and so on—otherwise often quite insightful—calls for government intervention are quite common. George Monbiot, for instance, has written that “[t]he only rational response to both the impending end of the Oil Age and the menace of global warming is to redesign our cities, our farming and our lives. But this cannot happen without massive political pressure.”
But this is precisely backward. Existing problems of excess energy consumption, pollution, big-box stores, the car culture, and suburban sprawl result from the “massive political pressure” that has already been applied, over the past several decades, to “redesign our cities, our farming, and our lives.” The root of all the problems Monbiot finds so objectionable is State intervention in the marketplace.
In particular, subsidies to transportation have probably done more than any other factor (with the possible exception of intellectual property law) to determine the present shape of the American corporate economy. Currently predominating firm sizes and market areas are the result of government subsidies to transportation.
Adam Smith argued over 200 years ago that the fairest way of funding transportation infrastructure was user fees rather than general revenues: “When the carriages which pass over a highway or a bridge, and the lighters which sail upon a navigable canal, pay toll in proportion to their weight or their tonnage, they pay for the maintenance of those public works exactly in proportion to the wear and tear which they occasion of them.”
This is not, however, how things were actually done. Powerful business interests have used their political influence since the beginning of American history to secure government funding for “internal improvements.” The real turning point was the government’s role in creating the railroad system from the mid-nineteenth century on. The national railroad system as we know it was almost entirely a creature of the State.
The federal railroad land grants included not only the rights-of-way for the actual railroads, but extended 15-mile tracts on both sides. As the lines were completed, this adjoining land became prime real estate and skyrocketed in value. As new communities sprang up along the routes, every house and business in town was built on land acquired from the railroads. The tracts also frequently included valuable timberland. The railroads, according to Matthew Josephson (The Robber Barons), were “land companies” whose directors “did a rushing land business in farm lands and town sites at rising prices.” For example, under the terms of the Pacific Railroad bill, the Union Pacific (which built from the Mississippi westward) was granted 12 million acres of land and $27 million worth of 30-year government bonds. The Central Pacific (built from the West Coast eastward) received nine million acres and $24 million worth of bonds. The total land grants to the railroads amounted to about six times the area of France.
Theodore Judah, chief engineer for what became the Central Pacific, assured potential investors “that it could be done—if government aid were obtained. For the cost would be terrible.” Collis Huntington, the leading promoter for the project, engaged in a sordid combination of strategically placed bribes and appeals to communities’ fears of being bypassed in order to extort grants of “rights of way, terminal and harbor sites, and . . . stock or bond subscriptions ranging from $150,000 to $1,000,000” from a long string of local governments that included San Francisco, Stockton, and Sacramento.
Government also revised tort and contract law to ease the carriers’ way—for example, by exempting common carriers from liability for many kinds of physical damage caused by their operation.
Had railroad ventures been forced to bear their own initial capital outlays—securing rights of way, preparing roadbeds, and laying track, without land grants and government purchases of their bonds—the railroads would likely have developed instead along the initial lines on which Lewis Mumford speculated in The City in History: many local rail networks linking communities into local industrial economies. The regional and national interlinkages of local networks, when they did occur, would have been far fewer and far smaller in capacity. The comparative costs of local and national distribution, accordingly, would have been quite different. In a nation of hundreds of local industrial economies, with long-distance rail transport much more costly than at present, the natural pattern of industrialization would have been to integrate small-scale power machinery into flexible manufacturing for local markets.
Alfred Chandler, in The Visible Hand, argued that the creation of the national railroad system made possible, first, national wholesale and retail markets, and then large manufacturing firms serving the national market. The existence of unified national markets served by large-scale manufacturers depended on a reliable, high-volume distribution system operating on a national level. The railroad and telegraph, “so essential to high-volume production and distribution,” were in Chandler’s view what made possible this steady flow of goods through the distribution pipeline: “The revolution in the processes of distribution and production rested in large part on the new transportation and communications infrastructure. Modern mass production and mass distribution depend on the speed, volume, and regularity in the movement of goods and messages made possible by the coming of the railroad, telegraph and steamship.”
The Tipping Point
The creation of a single national market, unified by a high-volume distribution system, was probably the tipping point between two possible industrial systems. As Mumford argued in Technics and Civilization, the main economic reason for large-scale production in the factory system was the need to economize on power from prime movers. Factories were filled with long rows of machines, all connected by belts to drive shafts from a single steam engine. The invention of the electric motor changed all this: A prime mover, appropriately scaled, could be built into each individual machine. As a result, it was possible to scale machinery to the flow of production and situate it close to the point of consumption.
With the introduction of electrical power, as described by Charles Sabel and Michael Piore in The Second Industrial Divide, there were two alternative possibilities for organizing production around the new electrical machinery: decentralized production for local markets, integrating general-purpose machinery into craft production and governed on a demand-pull basis with short production runs and frequent shifts between product lines; or centralized production using expensive, product-specific machinery in large batches on a supply-push basis. The first alternative was the one most naturally suited to the new possibilities offered by electrical power. But in fact what was chosen was the second alternative. The role of the State in creating a single national market, with artificially low distribution costs, was almost certainly what tipped the balance between them.
The railroads, themselves largely creatures of the State, in turn actively promoted the concentration of industry through their rate policies. Sabel and Piore argue that “the railroads’ policy of favoring their largest customers, through rebates” was a central factor in the rise of the large corporation. Once in place, the railroads—being a high fixed-cost industry—had “a tremendous incentive to use their capacity in a continuous, stable way. This incentive meant, in turn, that they had an interest in stabilizing the output of their principal customers—an interest that extended to protecting their customers from competitors who were served by other railroads. It is therefore not surprising that the railroads promoted merger schemes that had this effect, nor that they favored the resulting corporations or trusts with rebates.”
Reprising the Role
As new forms of transportation emerged, the government reprised its role, subsidizing both the national highway and civil aviation systems.
From its beginning the American automotive industry formed a “complex” with the petroleum industry and government highway projects. The “most powerful pressure group in Washington” (as a PBS documentary called it) began in June 1932, when GM president Alfred P. Sloan created the National Highway Users Conference, inviting oil and rubber firms to help GM bankroll a propaganda and lobbying effort that continues to this day.
Whatever the political motivation behind it, the economic effect of the interstate system should hardly be controversial. Virtually 100 percent of roadbed damage to highways is caused by heavy trucks. After repeated liberalization of maximum weight restrictions, far beyond the heaviest conceivable weight the interstate roadbeds were originally designed to support, fuel taxes fail miserably at capturing from big-rig operators the cost of pavement damage caused by higher axle loads. And truckers have been successful at scrapping weight-distance user charges in all but a few western states, where the push for repeal continues. So only about half the revenue of the highway trust fund comes from fees or fuel taxes on the trucking industry, and the rest is externalized on private automobiles.
This doesn’t even count the 20 percent of highway funding that’s still subsidized by general revenues, or the role of eminent domain in lowering the transaction costs involved in building new highways or expanding existing ones.
As for the civil aviation system, from the beginning it was a creature of the State. Its original physical infrastructure was built entirely with federal grants and tax-free municipal bonds. Professor Stephen Paul Dempsey of the University of Denver in 1992 estimated the replacement value of this infrastructure at $1 trillion. The federal government didn’t even start collecting user fees from airline passengers and freight shippers until 1971. Even with such user fees paid into the Airport and Airways Trust Fund, the system still required taxpayer subsidies of $3 billion to maintain the Federal Aviation Administration’s network of control towers, air traffic control centers, and tens of thousands of air traffic controllers.
Eminent domain also remains central to the building of new airports and expansion of existing airports, as it does with highways.
Subsidies to airport and air traffic control infrastructure are only part of the picture. Equally important was the direct role of the State in creating the heavy aircraft industry, whose jumbo jets revolutionized civil aviation after World War II. In Harry Truman and the War Scare of 1948, Frank Kofsky described the aircraft industry as spiraling into red ink after the end of the war and on the verge of bankruptcy when it was rescued by the Cold War (and more specifically Truman’s heavy bomber program). David Noble, in America by Design, made a convincing case that civilian jumbo jets were only profitable thanks to the government’s heavy bomber contracts; the production runs for the civilian market alone were too small to pay for the complex and expensive machinery. The 747 is essentially a spinoff of military production. The civil aviation system is, many times over, a creature of the State.
The State and the Corporation
It’s hard to avoid the conclusion that the dominant business model in the American economy, and the size of the prevailing corporate business unit, are direct results of such policies. A subsidy to any factor of production amounts to a subsidy of those firms whose business models rely most heavily on that factor, at the expense of those who depend on it the least. Subsidies to transportation, by keeping the cost of distribution artificially low, tend to lengthen supply and distribution chains. They make large corporations operating over wide market areas artificially competitive against smaller firms producing for local markets—not to mention big-box retailers with their warehouses-on-wheels distribution model.
Some consequentialists treat this as a justification for transportation subsidies: Subsidies are good because they make possible mass-production industry and large-scale distribution, which are (it is claimed) inherently more efficient (because of those magically unlimited “economies of scale,” of course).
Some people will say that stringent protection of rights [against eminent domain] would lead to small airports, at best, and many constraints on construction. Of course—but what’s so wrong with that?
Perhaps the worst thing about modern industrial life has been the power of political authorities to grant special privileges to some enterprises to violate the rights of third parties whose permission would be too expensive to obtain. The need to obtain that permission would indeed seriously impede what most environmentalists see as rampant—indeed reckless—industrialization.
The system of private property rights . . . is the greatest moderator of human aspirations. . . . In short, people may reach goals they aren’t able to reach with their own resources only by convincing others, through arguments and fair exchanges, to cooperate.
In any case, the “efficiencies” resulting from subsidized centralization are entirely spurious. If the efficiencies of large-scale production were sufficient to compensate for increased distribution costs, it would not be necessary to shift a major portion of the latter to taxpayers to make the former profitable. If an economic activity is only profitable when a portion of the cost side of the ledger is concealed, and will not be undertaken when all costs are fully internalized by an economic actor, then it’s not really efficient. And when total distribution costs (including those currently shifted to the taxpayer) exceed mass-production industry’s ostensible savings in unit cost of production, the “efficiencies” of large-scale production are illusory.
Kevin Carson is a senior fellow of the Center for a Stateless Society and holds the Center’s Karl Hess Chair in Social Theory. He is a mutualist and individualist anarchist whose written work includes Studies in Mutualist Political Economy, Organization Theory: A Libertarian Perspective, and The Homebrew Industrial Revolution: A Low-Overhead Manifesto, all of which are freely available online. Carson has also written for such print publications as The Freeman.
This article was originally published on FEE.org. Read the original article.
By now, you know me well. I’ve written earlier about why I am fascinated by buses. You also know that I collect bus tickets. But there is something about these tickets that is not well known to most people.
I often write notes and story ideas on the back of my bus ticket. It can be anything. Most of the time it has everything to do with the journey itself.
So, below are a few such tickets with my stories on them.
Behind a BEST ticket.
Behind a BEST Daily Pass.
Behind an MSRTC [ST] Shivneri Ticket.
Behind an NMMT ticket.
Behind a BMTC ticket.
Behind a Delhi Cluster Bus ticket.
Two PMPML tickets, both from June 2014, have gone missing. One was referring to a story about an alien visiting Earth that I had written when I was 12: A Visitor From Xyralite, and the other was an outline for a story that I wrote two months later on a Nuclear Apocalypse: Silence. I will find these someday and post them here. Till then… *salutes*
BEST has an update for their long lost initiative of informing commuters when a bus will arrive, to attract more commuters to use buses. BEST will now show real-time locations of AC buses using a third party android application called Zophop. It is interesting that BEST is partnering with third party private firms to inform the commuters than maintaining the tech in house which can result in heavy IT expenditure. Even though we have our very own GPS satellites in space, tracking a bus still seems like a challenge.
Intelligent Transportation Systems (ITS) is the new hot discussion among many cash deprived transit agencies, every agency wants to use them to improve operations and attract commuters. BMTC has recently launched their own ITS system with a whopping cost of 89 crores to track buses. But none of these systems can help the agency if they are not implemented in the right way. Every agency is experimenting with the setup with no major success stories in sight.
In the past BEST has sold the rights of advertising to a third party firm Verve Soft Pvt Ltd. which has placed GPS units, TVs in the buses. This firm has launched a website and app called BEST Passenger Information System (http://bestpis.in/) with little or no useful information. This lack of useful information resulted in many third party applications to track locals and bus timings in Mumbai like m-indicator, smartshehar, ridlr, Zophop and citizen led initiatives like ChaloBEST.
BEST partnering with one such firm is an interesting development, yet is it only sharing the data with zophop or will it also share it with others? Several people have approached BEST for data and have been shunned away in the past. From an anecdote, IIT Bombay was paying a hefty amount to buy GPS data of BEST for their research work on a real-time multimodal trip planner. As a public agency BEST cannot favour one private player and the partnership terms need to be transparent, so that any other private firm like Google Maps can also access this real-time data to show updates for commuters.
For BEST to share this real-time data with others, it should be noted that the data rights need to be with BEST. From what is known BEST has already sold these rights to Verve Soft Pvt Ltd. and may not have any rights over it as BEST has not spent any money on GPS units and might be receiving money through advertising revenues. Several transit agencies abroad have been sharing their real-time data to commuters by making it open to anyone including researchers and individual developers. Even though BMTC has announced an intention for such an open data policy to share data with third parties, it hasn’t been executed yet. Third party partnerships and open data policies will likely be adopted by many transport agencies in the near future in India. BEST is already experimenting with such practices, but it needs to be more transparent in doing so as a public agency.
Disclosure: The author was an employee/Director at Zophop briefly in 2014 and helped source transport data while at the firm.
Many ‘futurists’ and a significant number of urban local government officials and policymakers I’ve met and/or interacted with hold the following view – ‘Internet, faster communication and changing social attitudes will soon make large urban agglomerations i.e cities in the form of cities irrelevant. We will be participants in an era of small, compact cities with innovators, job creators and seekers moving to such cities from megacities to make their fortunes’.
This view is often represented as a fact in many conferences, seminars and ‘talks’ by organized by the intelligentsia which in turn has transformed the view into conventional wisdom. They are wrong. The internet or any other faster means of communication (except teleporting perhaps’ will never be able to match This view combined with the very Indian tendency to ‘equalize’ development of different regions has led to some perverse policy prescriptions but that is a matter for another day. In this post, I will discuss a little on why the ‘compact future city’ view is incorrect and touch upon what we need to improve transportation outcomes..
In his book- The Rise and Fall of Nations, Ruchir Sharma writes:
‘In recent years it became fashionable to argue that location no longer matters, because the internet makes it possible to provide services from anywhere. But physical goods still make up the bulk of global trade flows, and location still matters for companies that want to be close to their customers and suppliers.’
Some of you may argue that physical goods will not constitute a majority of trade flows in the near future where trade will mostly constitute IT based service sector transactions; and that’s when we will see intelligent people leaving cities along with their businesses for small towns. You would then be wrong. Again. Later in the book, Ruchir Sharma writes this:
‘Today the internet is making geography irrelevant neither for manufacturing industries nor for service industries. People still meet face to face in order to manage and build service companies that provide everything from internet search engines to cargo logistics, and new companies in these industries typically set up in the same town to tap the same expert talent pool. The result is the rise of cities with a cluster of companies and talent in a specific service niche.’
‘In South Korea, Busan continues to thrive as the nation’s leading port and as a regional hub for logistics service companies. In the Philippines, Manila has been rising for some time as as a major global provider of back office services, and now that business is spilling over to its satellite cities, including Quezon and Caloocan. Dubai continues to build on its dual role as a major port moving oil and other goods and as a service hub for the Middle East.’
To the above list, I would add- Bangalore continues to thrive as India’s leading education hub and as a hub for R&D, IT-BPO companies; Mumbai continues to thrive as the city whose professionals arrange financing for mega projects across India and Kolkata for producing intellectuals who fill our history textbooks with crap.
In short, cities will NOT become small. Businesses and intelligent people will NOT move to compact cities. Most of India’s megacities will keep getting bigger. (I’m not saying that there is no future for second cities and therefore we should ignore them. They are a very integral part of the modern economy and need to be accorded that status. That discussion is for another post). Our planners and urban administrators need to imbibe this very basic fact when they are managing our cities. In my opinion, amongst these planners and urban administrators, the ones that need to learn this lesson the most are – public transport officials.
A few months ago, St Srikanth of Depot (Srikanth) and I had a chance to interact with officials of BMRCL (Bangalore Metro Rail Corporation Limited) and BMTC (Bangalore Metropolitan Transport Corporation). Almost every second conversation we had with a management level employee revealed their deep discomfort about private operated public transport facilities. Before these conversations, I admit to having hoped that public transport officials would recognize that government ownership of public transport infrastructure and the legal monopoly over these operations would increasingly lead to very bad transportation outcomes. Those hopes were dashed after the above mentioned conversation. I realized that these buggers are going to sit on their arses, wait for their retirement and meanwhile prevent and/or harass tech enabled transportation systems like Uber, Ola and ZipGo and oppose private entry into the business in the traditional forms.
Before continuing that rant, I will emphasise the need for an efficient public transportation system in every city. As mentioned before, every city is essentially a concentrated labor market. Businesses – low tech, high tech, service sector, manufacturing like to set themselves up in cities as these cities offer them access to a large pool of labor in short distance. This in combination with the fact that most of their suppliers and customers too do the same lead to something known as agglomeration benefits. All the above depends upon the efficiency of the transportation system and the density of urban living. The higher the efficiency of transportation networks and the density of urban living, the greater the agglomeration benefits and therefore higher incomes.
Let me illustrate this with an example from our National Capital Region. Say Srikanth decides to shift from Bengaluru [He is desperate to] to the wretched hellhole that is NCR and rents a place in Dharuhera (About 45kms from Gurugram). He is forced to rent here because he has a taste for luxury and but his bank account isn’t all that good enough to enable him to live in Gurugram. It takes about an hour to travel between Gurugram and Dharuhera as he travels through public transport, Uber and Ola aren’t available in Dharuhera and the nearest metro is HUDA city center which is about 40kms away. What are the chances of him accepting a job paying ₹60k per month near Rajiv Chowk i.e. Connaught Place, New Delhi over a job paying ₹55k in Gurugram ? (It takes about 2.5 hrs to travel from Dharuhera to Connaught Place). Very low. He most probably will take the ₹55k job as it saves him 3 hours of travelling everyday. The company in Connaught Place will probably have to do with lower quality labor or increase the offer and thus incur higher labor cost.
Haryana Roadways is one of the worst state road transportation companies (SRTCs) with only about 100 buses in operation in Gurugram on about 15 routes. If one attempts to go via public transport from Dharuhera to Gurugram, he or she is forced to take the very rickety illegal buses as the Haryana Roadways buses on the route are very infrequent. The private ones that operate are harassed and sometimes seized if they use the Haryana Roadways logo to escape harassment. If private bus operators existed and the construction on the highway is completed, the route will take about half an hour. Srikanth might take up a job a little further away from Gurgaon say at Hauz Khas @ ₹58k.
Now, back to my rant on BMTC and BMRCL. The old geezers in BMTC and their parent PSU- KSRTC will NEVER give up their legal monopoly. The ones in BMRCL will take another 10 years to realize that Majestic and MG Road no longer are the locus of business activity in Bengaluru city and that the locus has shifted to suburbs like Whitefield and Sarjapur. If Karnataka and other states stop harassing tech based taxi and bus aggregators like Ola, Uber, ZipGo and ends the legal monopoly of SRTCs and their subsidiaries, the transportation outcomes in our cities will vastly improve and believe me and the years of Urban Economics research- the resultant increase in agglomeration benefits will make everyone richer off.
Impromptu Post Alert: I’m going to try and explain where my fascination for buses comes from.
It all dates back to 1998. I believe I had mentioned this on the second blog post where I spoke about why Bus No. 56 meant to much to me. This pretty much predates that. I spent my early days growing up in in Madras, known to most people as Chennai, where buses have an interesting story of their own. Earlier operated by the Pallavan Transport Corporation, and since renamed to the Metropolitan Transport Corporation, these buses [originally green in colour] enjoyed a notorious infamy similar to Delhi’s Blueline buses. They had a nickname too: Pallavan Kollavan, which literally means Killer Pallavan. My first encounter with a Pallavan bus was aroun 1997 when a bus drove off the bridge over the Adayar River at Ekkaduthangal and landed on the older bridge below. For some strange reason, this incident remained on my mind for weeks.
Fast forward to 1998, shift to Bombay, also known as Mumbai. The city that I today consider my home. I had been to Bombay back in 1996, but it was when I shifted in 1998 that things started falling into place. Staying in Vashi, the first thing that was done was to find a school to get into. The school we found, was in Santacruz. Thus, my first trip in a BEST bus, a 505 Ltd from Vashi to Bandra occurred.
Slowly, as I grew up, trips by buses increased. First, it was the school bus. Since we had multiple school buses going to the same destination, with different routes, several of my fellow bus mates started having mock rivalries with students in different buses. It became a matter of prestige when our bus reached before the other one.
Slowly, I started taking BEST buses when I missed the school bus, or had to come back late. I used to take BEST buses for various classes and my attachment to them began. Of course, living in Bombay meant that there would be an extra attachment to BEST because there were proper marked bus stops, both shelters and unipoles everywhere.
This slowly escalated to a point where I preferred my 56 to the school bus. I used stuff all the tickets [then and now considered a Collectors item] in my backpack. I was once caught by a Ticket Checker and he went thru around 300 tickets in my bag looking for the right one. I’ve never had such a collectors fetish for any other city’s tickets.
Come 2008, and a shift to Bangalore. I have to take a bus home from college. I discover that the city’s buses were [and still are] lacking in many ways. No direct buses home! I had to switch buses for a 5km distance. This acute badly managed set of buses got me interested in how to fix the issues. I wrote numerous times to the BMTC and then Transport Minister R Ashok. I posted on Facebook, and Skyscrapercity. Not that it made much of a difference though. I had a box of BMTC tickets, and unlike BEST, had no special attachment to them. I decided to build a model plane [curiously named the Flightplane Vajra after BMTC’s Vajra buses from where most of the tickets originated]. I designed the template with a regular sheet of paper, and thickened it with layers of bus tickets. Of course, the plane never did get built, its fuselage and wings are lying in different sections of my cupboard, mainly because I abandoned my Engineering dreams to take up a BSc.
In 2009, I came to the conclusion that buses were the future of Transport. I badgered anyone around me who was willing to listen. It was the year I made my first long-distance bus trip from Bangalore to Bombay, one that was to occur frequently in the years to come. I just hunted around looking for validation for my theory. I thought I was right when Mercedes Benz launched their buses, but it fizzled out. Later on, Scania’s entry and its presently strong market share have proven me correct. The biggest validation I did receive, however, was in 2016, when R Jagannathan of Swarajya wrote an article titled Why The Future Of Urban Transport Is The Bus, And Not Necessarily The Metro. I lurk around Swarajya too, writing on transport and urban affairs.
Post Bangalore, I moved to Coimbatore. I took to buses again. I traveled around the city, the suburbs, nearby districts, exploring towns, villages, rivers, farmlands, temples, etc. During Republic Day 2013, I traveled 350km by bus to Ulundurpet and Villupuram to take a photograph of two Toll Plazas.
I made a few trips to Ahmedabad in this period where I got addicted to traveling by the Janmarg. Being my first BRTS experience, it had a profound impact on me.
Then came the next move to Pune. Along with Pune, came a few trips to Dehradun, Delhi and Gurgaon. I made full use this time, with complete travel across all cities, taking as many buses as possible. The Pimpri-Chinchwad BRTS has a special connection to me.
By 2015, I had decided that I *just had to* start writing about buses somewhere. Starting a blog seemed to be the most apt thing to do, and thus, I did.
Here is my philosophy behind taking buses:
You learn the city. I don’t look at a city by its stores, malls and cafes. I look at it for its topography, its layout, the culture of each locality.
Buy a Daily Pass, board a bus and just scoot off! Take a camera or a phone, and click random photographs while traveling. You learn a lot of interesting stuff.
I learnt Kannada and Marathi thanks to buses. I went from knowing just Aai Kuthe [Where is your mother] to Bus kramank 56 ghe, ani Khar dandachya bus stop utara [Take Bus 56 and get down at Khar Danda bus stop. I know my Marathi is still weak].
So, that’s the story behind my bus-mania!
This post is dedicated to three very special friends:
Geetzy, who although doesn’t take a bus, encourages me to remain positive. To put it in perspective, don’t fret in traffic. You are in a bus with a Pass, not in an Uber, paying by the minute.
Nidhi, who till date is the only person who has understood my craze, and has bought a pass to accompany me in a bus with her camera.
Sammy, who clicked a photo of a bus when I badgered him to do so.
So go ahead, share my craze among your friends. We all have a passion or obsession. What’s yours?
I am taking my Alexa rank to the next level with Blogchatter. Current rank: 696991 globally and 59804 in India.
BMTC’s much touted ITS is nothing but a fraud. There is a lot more to it, but if you happen to be an ardent BMTC fan, I’d suggest you read this post before defending this third rate transport corporation that needs a major revamp.
For starters, the ticket machines are the biggest problem right now. Some BMTC buses, both the regular rattletraps as well as the Volvo and Corona fleet use the older Ticketing Machines; The older Quantum Aeon machines and not the Verifone machines that Trimax has supplied. These machines are not compatible with the current system. As simple as that. As if this wasn’t enough, there are some Volvo buses where the conductor still uses the older manual ticketing system. He tears out a ticket from his bunch and gives it.
Now, coming to the crucial part:
I wanted to travel from Central Silk Board to Arekere Gate at 7.30pm. I pulled out my phone and checked the BMTC app. It showed me a 411GT Volvo with the number KA57F996 with an ETA of 12 mins. The map showed the bus at Iblur. I waited. I tracked the bus on the map. After Agara, he suddenly turned into HSR Layout, before coming out at 5th main. I had a doubt when I saw the bus with a 57F registration. After a few minutes I saw it whiz past me. A green Vayu Vajra on an ORRCA route.
I looked up the app again. It showed the next 411GT 11 minutes away. This time, the number was KA01FA1418.
Along with this, the BMTC app shows me buses contracted to Manyata Tech Park, Bagmane Tech Park, ORRCA, etc. All the buses which a regular commuter cannot board.
Fine. I waited. I waited for 25 agonising minutes, possibly because of the traffic. Silk Board is not to blame here. It does its job well by holding up traffic so that the signals on the other side do not get overwhelmed.
The bus arrived alright, but just as I had expected, it turned out to be something else. A 500NA.
This annoyed me to no end. Here I am wasting 40 minutes of my time, and BMTC is taking me for a ride [figuratively].
Now, listing out buses leased out, itself is misleading. For someone new to Bangalore, they simply won’t know that this bus is not meant for them. Listing out a bus as en route, but not plying that route at all, is not only misleading, but fraudulent. I’d call it a criminal waste of my time if I could.
Now, the situation wouldn’t be so bad normally, but this is Bangalore, where the state government has made life difficult for commuters in every possible way. Starting with ridiculous laws for Uber and Ola, thanks to which it is near impossible to find a cab, even a sharing/pooled one. Next, the government came up with a plan to Nationalise bus transport in the state. While I’m not really fond of all those flashy, colourful Private buses on the road that drive like Delhi’s Blueline buses, they are the lifeline for some sections of the society, mainly those going from far flung suburbs to KR Market. On top of all this, remember what a chat with a conductor revealed?
I’d like to title this as the Great Bangalore Transport Scam. Sab Mile Hue Hain.
Remember that all the data from the ITS will be freely licenced for others to tap into the API and use it for their apps. Such wrong data is just going to screw things up badly.
I hope the BMTC learns something fast. It already has a snarky reputation for not stopping at bus stops and not opening its doors when it does stop.
What can be done here?
Decentralisation is pointless. Handing BMTC over to the BBMP is as good as the GoK handling it. Both are inept, incompetent, and brazenly corrupt.
Strikes. Strikes by Auto Rickshaw drivers. Strikes by Bus Transport employees.
Strikes. An old Blackmail method used by the Communists and Socialists [the Left] that unfortunately works even today.
There are two common reasons why Transport related employees strike:
Competition from the Private Sector or others.
Demand for Hike in Wages.
Competition from others
Frequently seen in cities like Mumbai, Bangalore and Delhi, both, employees of state run transcos, as well as auto/taxi drivers have often protested against others disturbing their Monopoly.
The irony of the situation is that such strikes force the public to turn to the aggregators, totally defeating the purpose of the strike. In cities like Mumbai and Pune, an auto or cab strike might affect businesses because both run by the meter. However, the use of non Kaali-Peeli cabs and auots is quite high in the city. In Delhi, Bangalore, Chennai, these strikes would be problematic, because the autos in the city rarely go by meter. In the long run, an Uber or Ola would cost lesser than an auto anywhere in Delhi.
Demand for Hike in Wages
The other reason for a strike, a more legitimate one, is the demand for a hike in wages.
Recently, employees of BMTC, KSRTC, NW/NE-KRTC in Karnataka went on a 3-day strike demanding a 35% hike in wages. Though the strike lasted only three days, it was declared as indefinite, and would have gone on had the Government of Karnataka not convinced the striking staff to accept a 10.5% hike. This strike made life miserable for people in Bangalore. Autos began fleecing commuters, something that they are experts at. To compound the issue, the Karnataka Government’s draconian 1950-era rules for Cabs and Aggregators just made life miserable. With some universities choosing to remain open, life looked very dystopian.
In Ocober 2015, BEST employees threatened to strike because the higher-ups held back their Diwali bonus. Common sense prevailed and the strike was called off.
This kind of strike is a bit legitimate, since employees do deserve an occasional pay hike.
Now, what can be done?
What can be done about a strike?
A Strike or Bandh can cripple a city, or in this case, a state. It kills productivity, and destroys the economy. Of course, there are some people who claim that Strikes and Bandhs are Good for the Environment.
Here are some methods to help limit strikes and their impacts on the society and its economy.
Decentralisation
A decentralised transport system limits the impact of a strike. A strike by BEST employees won’t affect transport in Nagpur. However a strike by BMTC will affect Mysore since BMTC is essentially a subsidiary of KSRTC.
Salaries must be on par with inflation and the private sector. Bus drivers and conductors aren’t the ones with the easiest job in the world. Pay them what they’re worth.
Take strict action against those striking. Just because employees belong to a government body, that doesn’t let them strike as and when they feel like.
While BEST has reduced its fares, leading us to believe that the new fare structure incorporates this 6% increase, others have hiked fares. TSRTC Hyderabad and BMTC have increased the cost of a Daily Pass from ₹150 and ₹140 to ₹160 and ₹150 respectively, BEST has reduced it from ₹200 to ₹150. MSRTC charges a rupee extra for its Shivneri/Ashwamedh services, though this has been there from somewhere in April, thus making it probably unrelated.
While I am for government measures to increase the tax base, this is most certainly not the right way. Let the government start taxing rich farmers instead. The reasons I’m opposed to this tax are:
BEST – We all know the story behind BEST and its Purple Faeries. Barring a few buses from the Oshiwara Depot, these buses are pathetically underpowered, have terribly low-powered airconditioning. They struggle to climb simple slopes. Their Volvo fleet is in good shape however. However, in light of the recent fare reduction, I guess we can give BEST a breather in this section.
BMTC – The first to implement the new Tax, the BMTC had a very interesting thing to do. They used to issue the regular ticket with the ETMS, but charge the Tax with the old Punched tickets. Thus, I used to get a ₹20 printed ticket and a ₹1 punched ticket. BMTC finally managed to incorporate this tax on the ETMs, but now I have pay ₹22 because the Tax amount is rounded off to the next rupee irrespective of how much it is. However, this move is unwarranted because BMTC buses are bad. The older FA series of Volvo buses are rickety, pollute a lot and water leaks in thru the emergency exits. The Corona fleet have buses where the airconditioning just does not work. The newer 57F series Volvos rarely come to the Public because they spend most of their time on Corporate trips for the ORRCA or Manyata Embassy Tech Park.
MTC – Possibly among the worst Volvo fleet, MTC has 100 odd buses which are in horrendous conditions. Buses creak, and reapairs carried out are not what one you’d expect in a Volvo. Damages sections of the exterior and interior are usually patched up with Substandard Aluminium that is used in the regular buses instead of Volvo’s standard Steel or Glass. If this is the condition of the exterior, you can imagine how the Engine or AC might be. However, knowing TN, they might have not implemented this tax as it goes against the populist nature of the state.
DTC – The worst AC bus fleet that I have seen, DTCs Ashok Leyland buses and Tata Marcopolo buses at times do what no other Transco’s buses do. The BEST Cerita AC struggles while climbing a slope. The BMTC Corona AC struggles when the bus is in heavy traffic. The DTC AshLey and Marco AC struggles when the bus is on regular traffic, and even on minor downward slopes! With the maximum fare on an AC bus set to ₹25, this tax is most certainly a welcome move. Delhi is used to subsidies and cheap stuff and it is high time that AC bus fares were increased in the capital.
TSRTC – TSRTC has also increased its fares, but I am confused on which side to take. TSRTC has among the best Volvo fleets in the country, atleast in Hyderabad. The buses are maintained well, operate on good routes and frequencies, and are in general above expectations. However, the fares are already on the higher side, and thus the extra bit is a little unwarranted.
On the whole, I think this Additional Tax needs to be rolled back. It’s a bad idea to tax the Middle Class more. The upper class doesn’t take the bus, the lower class doesn’t take an AC bus. As always, increasing the Tax Base comes and burns the Middle Class pocket.