Purple Faeries

Rebirth Of A Long Runner: A Journey Onboard The Only BEST Bus Through The Eastern Freeway

On 9 May 2025, the Brihanmumbai Electric Supply and Transport (BEST) Undertaking implemented a fare revision after sticking to lower ticket fares for nearly six years. This directly impacted most feeder routes as one way fares doubled but unlocked the potential to re-introduce long routes as the fare slabs were now available for up to 50kms. While the Undertaking is working on introducing a 3km fare slab for feeders routes, a new trunk route was introduced on 1 June 2025. The route A-490 operates from Dadlani Park in Thane to Mantralaya, via the Eastern Freeway.

Currently limited to just two trips in each direction from Monday to Saturday, A-490 aims to cater to the peak hour rush. While the bus is struggling to gain enough ridership, I took a ride from Mantralaya to understand why.

History

The Eastern Freeway is a toll-free, access-controlled road, completed in three stages – Orange Gate to Wadala, Anik to Panjarpol and Panjarpol to Ghatkopar-Mankhurd Link Road. The road up to Panjarpol Circle was inaugurated in 2013 and the section up to Mankhurd Link Road was opened in April 2014. The extension of this Freeway up to Mulund is still under construction.

BEST operated two Express routes along the Eastern Freeway – C-8Exp from Shivaji Nagar to Mantralaya and C-50Exp from Vashi to World Trade Center. Once the entire stretch was opened, BEST started A-8Express using their JCBL Cerita fleet from Mulund to the World Trade Center. The route was shut down after BEST discontinued all air-conditioned services in 2017. C-50 and C-8 eventually merged into a new route A-21 from Anushakti Nagar to Electric House during the route rationalisation of 1 September 2021. On 1 July 2022, the route was converted to an AC route and renumbered to A-26 which is presently in service. However, A-26 uses the Eastern Freeway between Jijamata Nagar (Mahul) and P D’Mello Road. A-490 on the other hand uses the entire stretch of Eastern Freeway from P D’Mello Road to Ghatkopar-Mankhurd Link Road.

Journey

Left to Right: Bus A-490, booking a ticket via the Chalo App and the view of the Easter Freeway from the front of the bus. (Photo: Gandharva Purohit for BESTpedia)

At 5:30pm in the evening, my bus started from Mantralaya for its 43km-long journey to Balkum – Dadlani Park. Eight passengers including me boarded from the first stop and ten more boarded at Dr Shyama Prasad Mukherjee Chowk (Museum), only to alight at Chhatrapati Shivaji Maharaj Terminus (CSMT). The bus had to do a detour via Mint Road citing manoeuvrability issues in taking a left at the GPO Signal. Post Carnac Bunder, there were just ten passengers onboard (including me) for the Freeway Ride. Two more passengers boarded post Indian Oil Nagar on Ghatkopar-Mankhurd Link Road.

Ramabai Nagar was the common point where this route runs parallel with A-491 (earlier known as C-42Exp) to Dadlani Park. The bus was fairly vacant with just half of the seats occupied as we pulled outside Ghatkopar Depot for an unscheduled halt. After a 10min halt on the main road, we continued on the congested Eastern Express Highway. Meanwhile, a passenger accidentally boarded our bus by reading Mantralaya on the destination board but realised this bus was heading to Thane. It took another 50 minutes for the bus to reach Mithagar, Mulund East where I alighted at 7:47pm.

A view of BEST Bus A-490 at Mithagar, Mulund (Photo: Gandharva Purohit for BESTpedia)

In comparison with taking route A-138 to CSMT followed by a Thane slow local, my travel time was fair, coming under the two hour mark while the traffic congestion and unpredictable signals on highway resulted in a 2:17hr journey. Normally, the first bus reaches Mithagar by 7:20pm. It is difficult to imagine how the driver managed to reach Dadlani Park as traffic on the highway gets worse after entering Thane.

Conclusion

If someone from BEST is reading this, we’ll be more than happy if the following solutions are considered.

Limited stoppages with proper promotion attracting the passengers to opt for this bus. Taking the Ghatkopar Depot flyover similar to A-491 will save time.
The route board or display mentioning just the destination along with “via Eastern Freeway” will help improve the discoverability of this bus. The existing “source to destination” format creates confusion that can be solved with focusing on the destination and the route taken.
Sticking to peak hour time slots with an increase in schedules from two to four as more buses get inducted in the fleet.

This article is aimed to have a solution-oriented approach that is beneficial for both the passengers as well as the Transport Undertaking. BEST is losing its aged fleet with every passing day but the induction of brand-new buses from Olectra has gained pace in 2025, retaining the hope for survival. With the fare revision and fleet expansion in place, patience is the only thing we passengers have to offer.

Featured Image: Side View of Bus A-490 at Mantralaya (Photo: Gandharva Purohit for BESTpedia)

Return Of The King: BEST Launches Electric Double Decker on Andheri-SEEPZ Route

Bringing cheer to commuters in Andheri (East), the Brihanmumbai Electricity Supply and Transport (BEST) undertaking launched its second electric double decker route in the suburbs on A-415 connecting Agarkar Chowk (Andheri Railway Station East) to SEEPZ.

This densely populated route was earlier served by double decker 415 prior to the old fleet being scrapped. For a long time, the only AC bus between Agarkar Chowk and SEEPZ was BEST’s AS-422 that went up to Mulund Check Naka. In late 2016, when BEST was experimenting with its fares, it launched AS-415 (using the Cerita fleet) that mirror the regular 415 and was a sleeper hit. Subsequently, BEST ran its Tata Starbus Hybrid fleet as BKC-16 on this route.

This was one of the most important corridors for double deckers, hence they remained mostly with Majas Depot, except towards the end when they were transferred to the Marol Depot. The new electric buses operate out of the Kurla Depot as charging infrastructure isn’t in place at Marol or Majas yet. Double Deckers in the suburbs currently operate out of either Kurla, Dharavi or Kalakilla Depots.

Futher, the Metro line (Mumbai Metro 1/Blue Line/Reliance Metro) was also built keeping in mind the height requirement for double decker buses underneath it. Judging by the success, I’m guessing BEST did not run into (quite literally) any of the height issues that A-310 is currently facing at the Nehru Nagar junction atop the Santacruz Chembur Link Road.

BEST’s third AC double decker in the suburbs meanwhile runs on route A-332. This route connects Agarkar Chowk to Kurla Depot and travels via Andheri-Ghatkopar Link Road till Saki Naka where it takes a turn onto Andheri-Kurla Road via Jari Mari. This journey should be interesting since amid the top-angled view of all the slums en route, once would also get to witness magnificent landings and take-offs at the Chhatrapati Shivaji Maharaj International Airport. However, the bus did run into the same height issue as A310 due to which it has been truncated at Kurla Depot instead of Kurla Railway Station (West).

A-415 meanwhile has run into its own set of controversy, over standees on the bus. Reportedly, as per the rules laid out by the Regional Transport Office (RTO), standees are not allowed on the upper deck of a double decker. While I personally do remember seeing standees on the upper deck of a bus, that was nearly two decades ago when 266 from Andheri Station (West) to Swami Samarth Nagar (Extension) had double deckers. A notice near the rear of the bus, printed on paper has been posted, prohibiting standees on both decks with conductors refusing to board more passengers if all seats are occupied. This has understandably irked people, with some asking if the new buses were delicate.

Let’s hope BEST is able to sort out its issues quickly and bring back normalcy on the city’s roads.

Featured Image: Two A-415s crossing each other at Chakala Signal (Western Express Highway Metro Station on Blue Line 1 and Gundavali on Red Line 7). Picture via Sahil Pednekar on Twitter.

These Pictures Of BEST’s Volvo Fleet Will Make You Cry

Remember the Brihanmumbai Electricity Supply and Transport (BEST) undertaking’s Volvo fleet? That’s right, those six diesel-powered, single-door Volvo buses that were always covered in advertisements, mostly seen on AS-4 or Fort Pheri?

A little backstory here. In 2010, BEST had signed a deal with a firm named Asian Concierge, who would purchase 50 Volvo B7RLE buses and provide them to BEST in lieu of advertising rights on the body of the buses for 10 years. The first two buses were inducted November 2010, four more joined shortly after and that was that. The remaining 44 buses, which were to join BEST’s fleet by March 2011 never arrived.

The six buses were all housed at the Oshiwara Depot and mostly operated on AS-4 between Oshiwara Depot and Backbay Depot. Sometimes they operated on A-74Express from Oshiwara Depot to NSCI Worli (Nehru Planetarium/Lotus). Instead of idling at Backbay depot, they were often deployed on Fort Pheri-1 AC that ran in a circle in and around Fort.

BEST’s fleet strength at that time was near 4,700 buses, which included the 272 (in)famous Cerita fleet. According to Sanjay Potnis, then chairman of the BEST committee, BEST did not purchase any Volvo buses as they did not have the budget for it.

When BEST scrapped all AC routes in 2017, all of them including the Volvo fleet was grounded. If you want to read a bit of history on what led to the AC fleet to be grounded, do read these two articles, both authored by me:
The curious case of BEST and its AC buses
The ‘BEST’ scamster Indians should know about – Congress and the Khobragades have a lot to explain

Since 2017, these buses were just lying at Oshiwara Depot. A photo of them in a dilapidated condition appeared on some busfanning groups in 2021 but I was unable to secure permission to use them publicly.

The six buses that were housed at Oshiwara were:

2705/OSH (MH-46-J-0083)
2703/OSH (MH-46-J-0024)
2706/OSH (MH-46-J-0084)
2701/OSH (MH-46-J-0020)
2702/OSH (MH-46-J-0023)
2704/OSH (MH-46-J-0081)

All photographs and even Google Earth footage showed only four buses parked at the Oshiwara Depot. On a side note, Google Earth is now limited historical imagery of India to 2017-2018 while imagery of the years before that is available for other countries.

In March 2023 (two months ago), it emerged that at least two of the six buses had been junked. Fellow busfan Swapnil Patil posted two photographs of 2705/OSH and 2703/OSH at a scrap yard in Taloja. You can see the images below:

BEST Volvo 2703/OSH at the Taloja scrapyard (Photo: Swapnil Patil, all rights reserved, used with permission)

BEST Volvo 2705/OSH at the Taloja scrapyard (Photo: Swapnil Patil, all rights reserved, used with permission)

These two photographs really break my heart. These buses were barely 13 years old and could have run for their full fifteen years. The disastrous double fare hike of 2015 made AC buses more expensive that auto-rickshaws in the city and the 2016 rollback, while successful was too little, too late. Asian Concierge seems to have gone under liquidation, and I can’t seem to find the original firm on Tofler, although there is an Asian Concierge Transport that was incorporated in 2016.

That’s all from me for now. Let’s hope common sense hits BEST soo and they increase their now drastically dwindling fleet of buses as quickly as possible.

Featured Image: BEST AS-4 at Mahim (Photo: Srikanth Ramakrishnan/BESTpedia)

Rebirth Of An Icon! Mumbai Gets Hope With Brand New Electric Double-Decker Bus

Double Decker buses have been the pride of Mumbai for decades. Talks for procuring new Double Deckers (DDs) began in late 2020 when a tender for 50 Bharat Stage 6 (BS6) Non-AC DDs was floated by the Brihanmumbai Electric Supply & Transport (BEST) Undertaking. Unable to serve justice to BEST’s vision for electrification of the bus fleet, this tender was scrapped and a fresh tender for 200 electric AC DDs was floated.

On 18 August 2022, Ashok Leyland unveiled the SWITCH EiV22 – India’s first electric double decker. The launch event took place in presence of Shri Nitin Gadkari at the Yashwantrao Chavan Centre, Mumbai. After conducting trials with the prototype, it took five months and 22 days for the Switch EiV22 to finally enter service with BEST on route 115 (earlier known as Special 1) from Mumbai Chhatrapati Shivaji Maharaj Terminus (CSMT) to the National Centre for the Performing Arts (NCPA), Nariman Point. After travelling on the first day ^– first run and on the Heritage Route, this is my review of the newly launched double decker bus. For the Marathi-speaking audience, I have covered the same in a YouTube video. You can view the video at the end of this article.

Overview of the specifications

Driver's dashboard of the Switch EiV 22 (Photo: Gandharva Purohit for BESTpedia) — Driver’s dashboard of the Switch EiV 22 (Photo: Gandharva Purohit for BESTpedia)

First things first – the bus can seat 65 passengers in a 2×2 configuration. This seating capacity is equivalent to a Tata Starbus Urban EV and Olectra K7D put together. Two doors are present to provide a smooth movement of passengers. The seats built by TM Automotive – a joint venture of Tata Autocomp with Magna International, are green in colour which recalls the colour scheme of those old bench-type seats of BEST Buses. A stairway at the rear door and another behind the driver cabin is intended to eliminate the use of common entry and exit. There are three seats in the front, offering a clear view. The buses are locked at a top speed of 50km/hr and are fitted with protective rods at the front to avoid direct contact with the trees en route. These modern double decker buses are expected to be housed at Colaba, Kurla, Dharavi and Majas depots (subject to change during procurement) to operate on routes where BEST utilized their bygone BS2 double deckers.

Pricing and Frequency

As of now, there are just two double decker buses in service which limits the frequency to 30 minutes on A115, 45 to 55 minutes on A138, and 1 hour on the Heritage Route. The ticket price for A115 and A138 is kept as same as the basic fare of an AC Bus – starting at ₹6 only. When new, the first electric double decker was housed at the Anik Depot for charging and overnight maintenance.

The electric DDs are supposed to ply on A115 and A138 on weekdays (Monday to Friday) and on Weekends they ply on the Heritage Route from Museum (Chhatrapati Shivaji Maharaj Vastu Sangrahalaya). The Heritage Route is a round trip on a Hop-On Hop-Off (HoHo) basis that covers the Gateway of India and Marine Drive till Girgaon Chowpatty and back to Dr SP Mukherjee Chowk (Museum). A ticket costs ₹150 for the upper deck and ₹75 for Lower Deck.

From 1 March 2023 onwards, a few more services were added on A115 and the Heritage Tour since the charging infrastructure was ready at Colaba Depot, thereby saving time and range which the bus would otherwise spend between Fort and Anik Depot. All 200 double decker buses were expected to join the fleet by Monsoon, but the delivery is taking longer than expected.

Inaugural Experience

Switch EiV 22 along with a Tata Starbus EV (Photo: Gandharva Purohit for BESTpedia)

On the morning of 21 February 2023, I reached Mumbai CSMT at 8:20 am, ready to be among the passengers who would be lucky to travel in the brand-new double decker Bus on its inaugural run. The bus was parked right in the middle of the busy bus station and was scheduled to depart towards NCPA at 8:45 am. It was an absolute mess, being a weekday where buses on 111, A115, and A138 were flooded with passengers making their way to the offices. I entered the bus, tapped in and rushed to the upper deck to grab a foremost seat. Sweets were distributed on the occasion and our bus started for NCPA in the next few minutes. The ride was just 10 to 15 minutes long with journalists from three media agencies reporting onboard. I took the same bus for my return journey back to Mumbai CSMT and waited for the next trip, to get a good click of the exteriors of the bus.

Heritage Experience

As of now, the Heritage Route is the only ideal journey to explore the electric double decker to its full potential. Since you spend an hour onboard the bus, the pros and cons come to your notice – more on that later. The Heritage journey commences from Dr Shyamaprasad Mukherjee Chowk (Museum) and passes through the Gateway of India followed by Mantralaya, NCPA and a run through Marine Drive up to Chowpatty, returning via Churchgate, encircling Oval Maidan, passing in front of the UNESCO World Heritage building of Mumbai Chhatrapati Shivaji Maharaj Terminus, a slight left at Hutatma Chowk towards Jehangir Art Gallery and terminating back at Museum.

This plan was executed with a group of infrastructure enthusiasts and busfans. Our driver comfortably handled the bus through the roads and took brief halts at Gateway of India, Nariman Point and Girgaon Chowpatty. The conductor made sure no one is left behind before signalling the driver to proceed. We were lucky to have the driver of the first electric double decker bus – Shri Yuvraj Khandge onboard along with us. A video byte of the crew was taken by Saurabh Raut right after the completion of our journey.

Cons: A lot of them….

On the Heritage Route, a passenger tends to notice the minute details like seat comfort, gangway width and height while alighting and boarding at various points. To begin with, all the seats are sloping downwards and there are just three seats provided at the front instead of four, on the upper deck. The design of this particular double decker is inspired by the electric double decker buses running in London. Thus, one can see centralized air conditioning onboard, instead of adjustable AC vents on each seat, which are essential for hot and humid climatic conditions. Lower deck seats present near the front staircase are creating issues for passenger movement, while the bellpull near the front exit is making passengers vulnerable to hurting their heads if in case there is sudden braking. Kailash Korde has highlighted this issue in both buses on his twitter thread. Issues are not limited to the passenger side since the wrongly placed rear view mirror is creating problems for the drivers to focus on the road while driving. A wrongly placed CCTV camera near the rear door creates a problem due to the partition present on the lower deck.

Another con of the bus is its ground clearance. Within its first week of service, the rear panel of this bus scraped the ground while crossing a ramp built near Vidhan Bhavan Metro Station.

Conclusion

The older , open-air double-deckers operated by BEST (Photo: Gandharva Purohit for BESTpedia)

The market for electric double decker buses in India is limited with Switch Mobility being the sole active player, which makes it too early to judge. In case Olectra introduces the K10 Double Decker, there is a scope for competition against the 150 km range offered by the Switch EiV22. Since the double decker buses in Mumbai are the first of their kind, Switch Mobility has a lot to improve for years to come. Delay in the delivery of buses is an issue faced by nearly all electric automobile manufacturers in India, due to an ever-rising demand for the same.

Ashok Leyland has been a leading player in heavy vehicles and the hopes are high for Switch Mobility to excel in this electric vehicle boom. Recently, BEST has floated tenders for 700 electric double decker AC buses and 50 electric open deck buses –where the lower deck will be Air-Conditioned – for which the bidding process is underway. Once all these buses are procured, the total fleet of double decker buses in Mumbai will increase to 950 buses (including the 50 open deck buses). The existing Bharat Stage 3 (BS III) double deckers are limited to 48 and all of them will be scrapped within a year. The fate of 2,100 Olectra K9D depends on the final verdict by the Supreme Court of India as this case is crucial for the future of BEST. As of today, the Undertaking continues to scrap its BS III Tata CNG Buses with every passing month. The second half of 2023 will be among the toughest phase with the current fleet management. Procurement of new buses is a need of the hour for BEST.

For the Marathi-speaking audience:

Featured Image: Switch EiV 22 (Photo: Gandharva Purohit for BESTpedia)

As BEST Limps Back To Normalcy, Check Out The Offlinks That Saved The Day

The last two months has not been good for the Brihanmumbai Electricity Supply and Transport (BEST) undertaking.

First, the undertaking junked the wet-lease agreement with one player due to the buses being in bad condition and lying unused at the depots. As per the report in the Times of India, no details of the contractor were mentioned and it was a very ambiguous article. However, thanks to a few friends in the bus fanning community, it came to light that these buses were operated by MP Enterprises and Associates (MPG) out of the Wadala Depot. In early 2020, these buses operated on routes in Wadala and Andheri (East). Around 280 buses were taken of the roads.

As if this wasn’t enough to add to the city’s woes, BEST also withdrew 400 of the CNG-powered Tata buses. I had reviewed the midi-buses operated out of the Mumbai Central depot too in 2020. These buses were operated by Mateshwari Urban Transport (MUP). The reason behind it was the buses catching fire. The first was on 23 January between Santacruz and Bandra, followed by another on 11 February at Chakala and yet another on 22 February, the last one near Agarkar Chowk.

Over the last month, BEST has ben slowly reintroducing these buses after thorough safety inspections with 10-10 buses from each of the depots – Majas, Dharavi, Santacruz and Pratiksha Nagar and it was reported on 14 March that 369 of the 400 buses were back on the roads.

In order to make up for the lack of buses, BEST pushed in a few off-links into service.

Below are some snaps of various Offlinks on different routes across the city, clicked by Sahil Pusalkar.

Below are the following: The first is bus 5410 of the Dindoshi Depot operating on route C-12. Next is 5219 of the Dindoshi Depot as well, also on C-12. Then there is 5188 of the Magathane Depot, this one too on C-12. Then there is 5278 of Dindoshi on 525 and 5225 of Dindoshi on 415.

The next lot is 1741 of the Mulund depot on 492, followed by 5414 of Dindoshi on 415. Then there is 566 of the Kurla depot on 308, followed by 1919 from Majas on 340. Then there is 5108 from Ghatkopar, also 340.

In the third lot, there is 4554 of the Central depot on C-1, followed by 1455 of the Goregaon depot on 28. There is 5531 from Wadala on 201, 1893 from Bandra 255 and 6599 from Worli on 169.

The next set of buses consist of 5157 of Dindoshi on 348, 6625 of Bandra on 255, 6664 of Worli on 172, 6615, also of Worli, again on 172 and 6625 of Bandra again on 348 this time.

The last set of buses are 5295 of Dindoshi on 348, 6552 of Central on C-14, 1927 of Dharavi, 5519 of Ghatkopar and 1512 of Kurla, all on 27.

That’s all for the time being, do follow Sahil on Instagram here: @sahilpusalkar.

Featured Image: Buses at Agarkar Chowk (Srikanth Ramakrishnan)

India Hands Over 75 Buses To Cash-Strapped Sri Lanka

As part of its Neighbourhood First policy, the Government of India has handed over 75 buses to crisis-hit Sri Lanka to be used in its public transport system. This is the first installment of 500 buses that India is supplying to its island neighbour.

In December 2022, India supplied 125 Mahindra Scorpio vehicles under a line of credit to the Sri Lanka Police due to a non-availability of vehicles in the island nation which had posed mobility issues for law enforcement. A total of 500 such units have been promised by India.

This is not the first time India has donated buses to its neighbours. Earlier, India had donated around 1,000 buses to war-torn Afghanistan as it was rebuilding itself after the war with the Taliban. The buses were primarily operated in Kabul as Milli Bus and also included buses donated from Iran and Japan. Under the National Institution Building Project of the United Nations Development Fund, India also established a maintenance department and Tata Motors trained officers and engineers in the maintenance of buses and driving skills. The Milli Bus service was established in the 1920s and even operated a Trolleybus system in Kabul in 1979 but most of its infrastructure and depots were damaged due to the outbreak of the Civil War in 1992.

The Sri Lanka Transport Board (SLTB) operates buses all over the island nation. Buses are known for their distinctive red livery with a blue stripe running across the centre. Most of the buses are manufactured by either Ashok Leyland’s subsidiary Lanka Ashok Leyland or Tata Motors in India and exported. In fact, back in 2015, I remember seeing an SLTB-designated bus (albeit sans registration) on the Mumbai-Pune Expressway.

Apart from this, the SLTB also operates a few luxury air-conditioned buses. Some of them are light purple in colour (unlike them Purple Faeries of BEST) and are manufactured by Zhengzhou, Henan-based Yutong.

YUTONG ZK6930H Luxury bus from SLTB Super Luxury Tourist Transport Service

SLTB also operates (this time in red), buses manufactured by King Long! Imagine if these buses were the ones in purple instead. It would have been so hilarious. Here is a pic of a King Long bus that the SLTB has.

ND-8709 Mawanella Depot King Long - XMQ6127CY B+ type Bus at Makumbura in 04.07.2019

The SLTB also had a tie-up with the country’s largest telecom provider Dialog Axiata to enable Dialog’s contactless payments system Dialog Touch Travel on select SLTB buses in Colombo.

If you want to know of another story where India helped not only its neighbours but over half the world in times of need, do read the book Braving The Viral Storm: India’s Covid-19 Vaccine Story by Aashish Chandorkar and Suraj Sudhir. You can buy the book on Amazon below:

Featured Image: Lanka Ashok Leyland SLTB bus near Piradeniya on the Galle-Colombo route by Shankar S.

A Review Of BEST’s Chalo Bus On Day One

The Brihanmumbai Electricity Supply and Transport (BEST) undertaking’s long-awaited app-based premium bus service finally hit the roads on 12 December 2022. The bus was launched at the launch event of Switch EiV22 (India’s First Electric Double Decker) at Y.B. Chavan Centre, Nariman Point. After a long gap of 12 years, BEST has finally received a new batch of Ashok Leyland buses, in the form of the EiV12. The first four of 200 buses (ordered) were deployed between Lodha Splendora, Bhayanderpada to Maker Maxity, Jio World Drive in Bandra Kurla Complex (BKC). This service is managed by Chalo Mobility in association with BEST. I turned out fortunate to explore this service on Day One and present an in-depth review.

You can watch a video on this on my Youtube channel below:

Route

To begin with, this route was originally diverted via Neelkanth Greens, Vasant Vihar, Devdaya Nagar and J K Gram before entering the Eastern Express Highway. After Mithagar, Mulund (East), its next stop was directly at Equinox Business Park on LBS Marg and the route went via the Santacruz – Chembur Link Road (yes, the ride was a nightmare). The bus used to give a tour of BKC which was way too time-consuming. But it was all fixed in the same week by omitting the Thane detour and taking the bus directly through the Majiwada Flyover to Eastern Express Highway. The later part was modified by taking the BKC Connector, instead of SCLR.

Pricing

This is not a regular bus. To understand the passenger market it serves, one needs to analyse the premium service segment served by players like MYLO, CityFlo, Kommute, etc. The intention of running it fully reserved is to ditch standing in crowded buses and thus the premium fares. The end-to-end ticket of S101 was ₹205 on the Thane – BKC route and that of S102 was ₹50 on the Bandra – BKC route. Later, there were some changes in the fare chart, so please do refer to the Chalo App for the same. Apart from one-way tickets, various bus pass plans were announced by BEST along with the first ride for free (which I utilised on my way home from BKC). There is also a trial pass to claim five long distance trips at the cost of ₹20 per trip. Your unused rides get added up on the next pass, giving an absolute value for money.

Facilities

To serve the purpose of premium fares, these buses come with the capacity to carry 42 passengers in a 2×2 configuration. All the seats can recline up to 45° and come with a USB power outlet. The armrests are adjustable. Once a ticket is booked, a Booking ID is generated, and the live location of the bus is regularly updated. A seat can be reserved even if the bus is five minutes away and gets authenticated through the bus driver feeding it in the system.

Interiors of the Chalo Bus (Photo: GP Busfanning)

Experience

My first ride in S101 was more or less an adventure. Several passengers boarded the bus with the first ride being offered to them, for free. A staff member from Chalo was onboard, guiding both the driver about roads and passengers about the App. It took an hour for the bus to finish its BKC Tour where in LBS Marg and SCLR were waiting to welcome us with traffic congestion. After skipping the Ghatkopar flyover, our bus ran into issues as the steering felt heavy and all of a sudden, the AC stopped functioning. The driver pulled over to check the issue while passengers onboard had already begun taunting about the capacity of Electric Buses. To our luck, the issue was resolved within 10mins, and we were back on our way to Thane.

Looking at Traffic from the driver's seat (GP Busfanning) — Looking at Traffic from the driver’s seat (GP Busfanning)

Conclusion

The service has great potential to expand. In a way, it can also bring the bygone AC Super Routes of BEST by covering long distances. After a hectic day, one can relax on the way home since the bus has ambient lighting that can be dimmed in the evening. More routes are considered for operating the Chalo Bus, like Thane – Powai, BKC – Kharghar and Chembur – Cuffe Parade. Some of these might be operational soon as new buses arrive in January 2023.

It’s great to see BEST fighting back with the competitors in the premium segment but the fleet expansion for its routes is still a burning topic. The upcoming year will test BEST in its struggle for existence. More than 2,500 Buses are not delivered on one hand, while the Leyland Lynx Midi and TATA CNGs are soon going to end their shelf-life. Another route rationalization (like 1 September 2021) will be a pain for passengers.

Ashok Leyland's Old CNG Bus vs Ashok Leyland's Switch Electric Bus — Ashok Leyland’s Old CNG Bus vs Ashok Leyland’s Switch Electric Bus

Also Read:

The curious case of BEST and its AC buses

Tussle For The Big League: Olectra Greentech Wins Tender While Tata Motors Move Court

Chalo, Aage Badho: Getting Familiar With BEST’s New App For Tickets

BEST Has A Problem That Needs To Be Solved, Writes A Transit Fan

Featured Image: Chalo Bus (Photo: GP Busfanning)

BEST Gets Better: Premium AC Chalo Bus Service To Start

Adding another feather in its cap, the Brihanmumbai Electricity Supply and Transport (BEST) undertaking will soon start premium air-conditioned buses in the city.

These new buses will be single-door electric buses manufactured by Ashok Leyland’s subsidiary Switch Mobility. Branded as Chalo Bus, they will be dark blue in colour with an orange livery. The bus will not feature any standees and commuters will have to book tickets upfront via the Chalo app. Buses will feature USB ports for charging devices, live tracking and will only stop if a reservation from the stop exists. Commuters will have subscription plans available as well as flexibility in scheduling and canceling.

As part of the first phase, four buses will hit the streets on 12 December 2022 with two routes that will run from Monday to Saturday.

Express Route: This route will run from Thane to Bandra Kurla Complex (BKC) every 30 mins between 7am and 8.30am and in the reverse direction between 5.30pm and 7pm.

All-Day Route: This route will run from Bandra Station to BKC 8.50am and 5.50pm and in the reverse direction from 9.25pm to 6.25pm.

This makes BEST the first city in India to have a premium bus service that is entirely electric.

BEST has announced plans to launch 200 more such buses.

As of now, it is unknown which depot these buses will be housed at and whether they will be operated by Switch’s mobility-as-a-service (MaaS) subsidiary OHM Global Mobility.

I am personally disappointed by BEST’s decision to not stick to its ubiquitous red colour. The colour scheme is eerily reminiscent of BEST’s Purple Faeries. Another factor that makes me sceptical is the timings of the bus. By not operating on Sundays and restricting operations between 8am and 6pm, BEST is focusing only on one section of the userbase. If BEST is really looking at taking on cabs and auto-rickshaws, it needs to operate for longer periods and also operate on Sundays, predominantly to attract the touristy crowd.

Interestingly, a decade ago, the Maharashtra State Road Transport Corporation (MSRTC) experimented with its now defunct Shivneri Corporate service. It used its existing Shivneri fleet of Volvo B7Rs as a point-to-point service from Kandivali to BKC.

Let’s hope BEST succeeds with the Chalo Bus.

Gurugram too has tried out something similar. Gurugaman Plus: You Can Now Book Seats On Select Gurgaon City Buses With Uber

To understand the problems with BEST’s earlier AC buses, do read this: The curious case of BEST and its AC buses

A Quick Review Of MTC’s AC Buses

Over the course of the last two weeks, I’ve been traveling a lot in MTC buses. During my rides, I got to try out the Metropolitan Transport Corporation’s (MTC, fka Pallavan) not so new air-conditioned buses.

These silver-coloured buses are Ashok Leyland buses built by Gemini Coach Builders in Karur. Introduced in January 2020 by former chief minister Edappadi K Palaniswami, each bus costs ₹36 lakh and has a fare between ₹15 and ₹60. The buses have been allotted to different depots, I myself have boarded them from both the Adayar and Anna Nagar depots (AD and AN respectively).

They initially ran on route 570s between MGR Koyambedu (Chennai Mofussil Bus Terminus/CMBT) and Siruseri IT Park and 91 from Thiruvanmiyur to Tambaram. They were later on extended to other routes such as 102 from Broadway to Kelambakkam. These buses marked the return of AC buses after a gap of one and a half years. Prior to this, MTC used to operate Volvo B7RLE buses till July 2018 with a minimum fare of ₹28.

Now coming to the inside of the bus.

Interior of MTC's AC bus belonging to the Adayar depot running route 570S from MGR Koyambedu to Sirucheri IT Park (Srikanth Ramakrishnan/BESTpedia) — Interior of MTC’s AC bus belonging to the Adayar depot running route 570S from MGR Koyambedu to Sirucheri IT Park (Srikanth Ramakrishnan/BESTpedia)

One thing I’ve observed about new MTC buses (and their counterparts across Tamil Nadu) is the tricolour LED display. Unlike the standard display that usually has only orange as a colour, these displays have three colours. The route number on the left-hand side is in red, the destination on the upper half of the remaining space is in green and the route underneath that is shown in white. There are two different manufacturers of these displays. One is Hosur-based Argee Equipment which supplies the displays for some of the new non-AC red buses. The remaining buses and the AC buses use displays manufactured by Coimbatore-based Wintra Engineering, who sells it under the brand name Rolls Tec Digital Passenger Information System.

Unfortunately the bus doesn’t have any internal display that shows which stop is arriving or anything. Neither is there an announcement system inside the bus. You’ll have to rely on common sense or the conductor shouting out the name of the stop.

Like all MTC buses, there is a single seat perpendicular and facing the gangway near the rear door for the conductor to sit on. All passenger seats and the conductor seat are super-plush and extremely comfortable. They are manufactured by Karur-based Sastha Seating. However, due to this, the gangway is slightly narrow and leg space is quite cramped. Some buses have different seats. These are manufactured by Swadzim, Poland-based STER seats. They are either STER’s 7T1 or Dynamic 20 seats.

Like all newer MTC buses, this one is also pretty high built, requiring you to climb a few tall steps to board and disembark. Not very accessible to be fair. The interesting thing however, is that there are two sets of string LED lights affixed to the steps which light up when the door opens, making it very convenient.

The biggest blunder in the bus is the presence of four-bar vertical grab poles near each door with one in the middle of the bus. These are similar to the ones in the Alstom-built Chennai metro and narrows the gangway further, making it sometimes difficult to cross without bumping into a fellow passenger. A single row of transparent plastic grab handles is there for passengers.

There are no luggage racks, as with most intra-city buses and unlike other AC buses (Volvo, Corona, Olectra, Tata, Force Motors, et al), the A/C vents are on the roof of the bus. This makes it out of reach for most passengers making it slightly difficult to close them or open them. On the bright side, it also makes them less vulnerable to damage. The air-conditioning itself is quite powerful and good to handle Chennai’s weather. No comparisons with them Purple Faeries here. There are no charging points or USB ports in the bus either.

The most fascinating thing I saw in this bus was in the seat directly behind the front door. The window seat has a metal ring attached to the wall of the bus meant for Divyang passengers who use crutches to hold them there.

Overall the bus is pretty comfortable, although it tends to get crowded really fast. There are no passes valid for this bus, all passengers have to buy a ticket. There are no daily passes available, MTC having done away with them after the 2018 fare hike.

Featured Image: MTC’s AC bus belonging to the Adayar depot running route 570S from MGR Koyambedu to Sirucheri IT Park (Srikanth Ramakrishnan/BESTpedia, available on the Wikimedia Commons)

If you are stepping out, do note that while masks are no longer mandatory, please stay safe, better safe than sorry.

Tussle For The Big League: Olectra Greentech Wins Tender While Tata Motors Move Court

The 1,400 single deck electric buses (with Driver) tender of the Brihanmumbai Electric Supply and Transport (BEST) Undertaking is quite a burning topic with one bidder losing nearly a ₹2,450 crore deal while the other grabbed a ₹3,675 Crore deal to supply 2,100 single deck electric buses to BEST on a Gross Cross Contract for 12 years. The huge order sent the value of Olectra Greentech (OGL) up by ₹21 on the stock markets. Let us have an overview of the complete scenario so far.

Disclaimer: This article contains information as well as author’s opinion. BESTpedia respects all the automobile manufacturers and transport undertakings. The topic contains a lot of political involvement and the author has taken utmost care in keeping it unbiased. We do not promote any hate towards any manufacturer. At the end of the day, we all deserve better public transport.

Tata Motors in its plea to the Bombay High Court, alleged that in the Brihanmumbai Electricity supply and Transport (BEST) Undertaking disqualifying their bid, the decision was done to favour Evey Trans Private Limited, a subsidiary of Olectra Greentech. The bid was considered technically non-responsive by BEST during the technical evaluation, on 6 May 2022. The range of the buses turned out to be a prime element among these. In a recent hearing, it was found out that Tata Motors did guarantee their buses can run up to 200kms on a charge of 80 per cent. Since Tata Motors did not assure on-road guarantee, the specifications ended up only up to theoretical standards, over actual conditions.

Why is Tata not exactly the BEST option?

We would be focusing more on Tata over here, since we have covered Olectra’s track record with BEST in my previous article. The passengers’ opinion on this topic turns equally important since the commuters and crew would be the ones to use these buses on a regular basis for years to come. As of today, BEST has 340 Tata Starbus EVs in its fleet that are a mix of midi and single deck AC buses allotted to Backbay, Shivajinagar, Malvani and Worli depots.

The issue started with screeching noise by electric buses. Gaurang is an EV enthusiast and follows updates in the industry. He has pointed out the flaws and compiled them in a Twitter thread.

Dear @myBESTBus why are strict criteria not set for Electric Bus procurement…Which Electric Vehicle makes such shrilling noise ?? Sick ! Tax Paying, Hard Working Mumbaikars deserve better… cc @AshishChemburk1 @Satishchandra https://t.co/uyfVtWVgem
— G Force 🇮🇳 (@gau_dab) June 2, 2022

The seating capacity of a Tata Starbus Urban EV is 35 passengers which could have been 40 in the absence of the wheelchair lift. Despite of having specifications like advanced regenerative braking, Intelligent Transport system (ITS), USB charging ports onboard and a nice space for the Emergency Exit, the product does not live up to the mark. Apart from this, the dusty floor created a question mark regarding Tata Motors’ maintenance. The buses are thoroughly washed from outside at the depots, but interior cleaning and upkeep is still a question. The Ultra EVs, although are comparatively better than the LP913 CNG Midi Buses. Semi-Low Floor design does offer the required comfort during journey. These buses are ideal on BRTS Routes since the 35-Seater space can be utilised by adding seats in place of the wheelchair lift and BRTS Doors perfectly levelling with the bus stops.

Tata Motors LP913 CNG Bus (Copyright: Ganndharva Purohit)

Social Media: Adding more Fuel to the Fire

Everybody has a right to put forth their opinions on social media, as do Twitter users. After all, social media has given a platform for everyone to express themselves. When Tata Motors approached the Court, there were a lot of allegations “Olectra might become the next Kinglong”. With the Kinglong tag, it becomes easy to define it a fraud in public domain. However, the original story itself is different, than many of us know. When the buses were procured by BEST and inaugurated by then General Manager Uttam Khobragade, they were publicised as Kinglong Buses while these Cerita Buses were built by Punjab-based Jaycee Coach Builders Private Limited (JCBL) and not imported from China. An in-depth analysis regarding the same was when BEST stopped all their AC Bus Services back in 2017 and Khobragade plunged into politics.

Suggested reading: The ‘BEST’ scamster Indians should know about – Congress and the Khobragades have a lot to explain by Srikanth Ramakrishnan on OpIndia.

In recent months, rationalisation of routes has invited the rage of many. So, the current issue is no exception.

BEST's decision of rejecting bid of Tata Motors for 2100 AC Electric Bus tender is pretty much controversial

Tata Motors is India's largest EV bus supplier. I use Tata Marcopolo AC Electric Bus almost daily (A89 Worli Colaba) & they are really good 👍

Hope for the B.E.S.T. 🙂
— InfraStory (@marinebharat) June 9, 2022

Strength of Tata buses in the current fleet

The loss of 48 CNG buses from the 3xxx Series has begun the end of Bharat Stage 3 (BS3)Tata CNG Buses serving in BEST. In the 5xxx Series, there are nearly 594 Buses which would get scrapped by 2024. The Tata Starbus Hybrid (all 25 are with Dharavi Depot as of now) might leave us by 2027 while the BS4 Tata LPO1618 AMT (also known as ACGL among busfans) would not leave us at least till 2030. There were talks of retrofitting these buses into CNG, but there is no update regarding the same. As of now, these 185 buses are operated by Colaba, Backbay, Shivajinagar, Kurla, Bandra and Worli depots.

BS4 Tata LPO1618 AMT (Photo Copyright: Gandharva Purohit)

Inducted in service in 2019-20, the BS4 Tata LP913 (if maintained till the end) would be in service till 2028. There are about 512 such AC CNG midi buses in service with Mumbai Central, Deonar, Ghatkopar, Anik, Mulund, Magathane and Gorai depots. Next came the 340 electric buses procured under the Central government-backed FAME II scheme. Tata Starbus Ultra EVs and Tata Starbus Urban EVs are allotted to Backbay, Shivajinagar, Malvani and Worli depots. The latest addition to BEST fleet is 400 Tata LPO1613 BS6 CNG buses. These Non-AC Semi Low-Floor buses are allotted to Pratikshanagar, Majas, Santacruz and Dharavi depot. If we talk about numbers, even by not adding the BS3 CNG Buses, the current strength of Tata buses would be around 1,462 which includes the Hybrid, BS4, BS6 and Electric buses.

Tata LPO1613 BS6 CNG bus (Image Copyright: Gandharva Purohit)

Conclusion

There is no doubt Tata Motors is a trustworthy automobile manufacturer in the country. But the Indian electric vehicle industry is still in its developing stage and currently, only the BEST – pun intended – should be given priority. There is room for improvement for every player. Ashok Leyland’s Switch Mobility have launched their EiV 12 on 14 June 2022 in Chennai as a product exclusively built keeping in mind the expectations from an Electric Bus for the Indian market. Volvo-Eicher Commercial Vehicles (VECV) showcased their Skyline 3012 & Skyline 6019 Electric uses, a month ago at the Indore Auto Show.

EiV 12 by Switch Mobility. Credits - Switch — EiV 12 by Switch Mobility. Credits – Switch

The current fleet of Olectra Buses in BEST is 46 and the order will add 2,100 more. Let’s hope that BEST takes fleet expansion seriously, this time since Mumbai does not have enough Metro lines functional as of now. Suburban trains and BEST Buses would continue to be a backbone of Public Transport in Mumbai until the third lifeline is not operational. The undertaking aimed to increase its fleet fourfold. From 3,000 to 6,000 then to 10,000. But the issue is, number of buses being procured are not sufficient to fill the absence due to buses being scrapped.

Featured Image: Tata Starbus ULTRA EV and meil K7D at Rani Laxmibai Chowk, Sion (Photo Copyright: Gandharva Purohit)

If you are stepping out, do note that while masks are no longer mandatory, please stay safe, better safe than sorry.

History

Journey

Conclusion

Show Some Love: Go on, Share!

Show Some Love: Go on, Share!

Show Some Love: Go on, Share!

Show Some Love: Go on, Share!

Show Some Love: Go on, Share!

Show Some Love: Go on, Share!

Show Some Love: Go on, Share!

Show Some Love: Go on, Share!

Show Some Love: Go on, Share!

Show Some Love: Go on, Share!