In a move to boost employee morale and get more publicity, BEST has come up with a new programme.
Capitalising on Masterchef’s Best Dish of the Day concept, BEST officials decided that the new program will help boost publicity and the morale of staff and their families.
A BEST staff member from the Colaba Depot excitedly announced that, the Spouses of BEST employees would be cooking under this new scheme. The dish which manages to satisfy the judge or judges the most will be awarded BEST Dish of the Day and will then be sold in BEST’s Mobile Food House [Phirte Upahar Grih/फिरते उपहार गृह ] to tourists who use BEST’s Mumbai Darshan service. It will have a big banner with BEST Dish of the Day, and बेस्ट डिश ऑफ़ दि डे , written on it.
BEST’s Phirte Upahar Grih, Mobile Food Van, Canteen On Wheels. Image copyright Neeraj Pattath, CC-BY-SA 3.0 Unported, available on the Wikimedia Commons.
According to sources, negotiations are underway to rope in Akshay Kumar, who hosted the first season of Master Chef in India as the judge for the program. Sanjeev Kapoor is also rumoured to have been contacted. One staffer even suggested that the Undertaking should try and rope in British food writer and celebrity chef Nigella Lawson to increase BESTs visibility to the world.
When contacted, BEST General Manger Jagdish Patil’s assistant responded by saying that his boss had gone for a food tasting. He said, “BEST has a brand name, and we must capitalise on this. Boss was joking about how Navi Mumbai cannot have an NMMT Dish of the Day, because it sounds stupid. He did say that TMT could capitalise on its brand name because its buses were falling apart like a bunch of rusted, loosely held TMT rods. This is one area where they cannot copy us, or outperform us.”
When contacted, NMMT General Manager Shirish Aradwad seemed a little irate. “They cannot focus on buses, now they are focusing on food also? We’ll make sure their food doesn’t enter our Depots just like we stopped AS-505 from entering the CBD Belapur Bus Stand. They say they’ll sell the dish made by spouses on the Mobile Catering Van, right? Well, we’ll get every employee of ours, to cook food and sell it on every bus. We’ll provide every bus with a stove running on the bus CNG tank and a chimney so that conductors can cook in between stages and drivers can cook while waiting at signals. We’ll even rewire the Bell Pull to stir the food when the conductor is selling tickets.”, he retorted.
One hopes that whatever happens, happens soon, and all of us have our tummies full.
In another revolutionary move, BEST has decided to focus on becoming more public-transport centric and turn itself from a loss making body to a profitable one. In other words, BEST has decided to become the BEST, by taking on NMMT and TMT head-on.
Update: BEST has announced reduced bus fares and passes from 01-07-16. AC passes are back to ₹150, with a new Child rate for children under 12. Happy Hours have been introduced as well. More details here: BEST Fare Revision 2016
BEST has decided a reshuffle of its AC routes, cancelling two, reconsidering a few and proposing a few more!
Now, the interesting thing is that BEST is reconsidering two routes via T2 of the Chhatrapati Shivaji International Airport. BEST earlier ran dedicated AC express routes from the airport such as A1Express from T2 to CBD Belapur Bus Station and A14Express to Cadbury Junction. Among the routes being canceled are A76Express from Gorai Depot to NSCI Worli via the Bandra Worli Sea Link and AS592 from Kopar Khairane to NSCI Worli. Routes that almost got scrapped include:
AS9 from Ghatkopar Depot to Dr. Shyama Prasad Mookherjee Chowk
A74Express from Oshiwara Depot to NSCI Worli
A75Express from Hirandani Powai to NSCI Worli
A77Express from Gorai Depot to BKC Telephone Exchange
Routes that are being proposed include:
AS71 from Fishermen Colony, Mahim to Mira Road East, via CSIA T2
AS72 from Rani Laxmi Chowk, Sion to Bhayendar East, via CSIA T2
As415 from Agarkar Chowk to SEEPZ via Marol Depot
A list of canceled, proposed BEST AC Routes
Apart from this, 50 routes across the 27 depots are slated to be cancelled.
What started all this?
A simple change in the BEST committee in the MCGM. After close to a decade, the BJP took over the committee from the Shiv Sena. Rather ironic, given that the Sena is anti-Toll while the BJP is pro-Toll. If you recall, it was the Sena that hiked the fares of BEST in 2015, first in February and then in April in 2015.
A quick recap would show that the BJP has always been adept at providing good transport wherever it has been, be it in the form of the Mumbai-Pune or Ahmedabad-Vadodara Expressways, the BRTS corridors in Ahmedabad, Rajkot, Surat, Bhopal and Indore, BMTC and KSRTC which showed a massive turnaround under R Ashoka, the erstwhile Transport Minister of Karnataka.
Back in 2005, BEST, had introduced the Smart Card system with Kaizen Automation, in the form of the Go Mumbai smart card, which was a common mobility smart card for both BEST buses as well as trains on the Suburban Railway. These were subsequently phased out in favour of the present Trimax system that BEST uses.
Rebranding
BEST, which officially turns 70 in its current form next year, and currently has a debt burden of ₹2,250 crore, plans to change its logo as well the colour of the buses in a major move to rebrand itself.
BEST has written to the Sir JJ Insititute of Applied Arts, one of the city’s premier art institutes to guide it in the process. The colour change is part of an exercise to make BEST more acceptable among customers.
The Mumbai Monorail, operated by the MMRDA, got the National Institute of Design [NID], Ahmedabad to design its coaches. One hopes that BEST too, would reach out to NID, or maybe even the Centre for Enviornment, Planning and Technology [CEPT], Ahmedabad for some ideas in design and operations.
Passes
Among other changes, are the rates of passes, monthly, as well as daily passes.
While the Major changes are the the reduction of the Monthly AC bus pass from ₹4800 to ₹3300, a significant change is the reduction of the Magic Daily Passes:
Magic AC: ₹200 to ₹150.
Magic Non-AC: ₹70 to ₹51.
Suburban Pass: ₹50 to ₹36.
Island City/Town: ₹40 to ₹29.
However, these are valid only during the Happy Hour period of 11am to 5pm.
The question here is, if the pass is cheaper post 11am, nobody would buy a pass before that. An alternative explanation is that passes purchased between 11am and 5pm are not valid during the rest of the day, which is an inconvenience to those who might purchase a pass after 11am, but may need to use it at 9pm. I guess, an official explanation from BEST would be the best thing to wait for.
While, BEST currently has good integration with the Suburban Rail, what is desired it better integration with the Metro, Monorail, and MSRTC services.
Bandra Kurla Complex, known to most people as BKC, the new financial hub of Mumbai,and also the site of the Make in India Centre recently, has got a bonus Gold Coin in terms of transport.
Tata Starbus has bagged an order for its new Diesel-Electric Hybrid AC bus from the MMRDA. These buses will be operated by BEST as part of their fleet, thus complementing their existing AC fleet.
Tata Motors bags order for 25 Tata Starbus Diesel Electric Hybrid Bus from the MMRDA. Image copyright Tata Motors.
As per a notification on MMRDA’s website, these buses will be owned by MMRDA, maintained by Tata Motors for a period of five years and operated by BEST. Further, they will operate in dedicated bus lanes within BKC, connecting the District to Bandra Railway Station, Kurla Railway Station and Sion Railway Station.
These buses are set to be a game changer. The reasons being:
Tata has always delivered on the design front, right from their first Starbus Model that was introduced in 2004, which is now used on the Fort Pheri route. Unlike Volvo’s new Hybrid bus, which looks like a regular Volvo, this looks different, and good design is the first step to getting more crowd.
Now coming to Kurla and Sion Stations.
Sion station is set to get a massive makeover. The road bridge connecting Dharavi /LBS Marg to Rani Laxmi Chowk that houses the entrance to the station is set to be demolished to make way for the Fifth and Sixth railway lines connecting Ghatkopar to CST. This means that the station entrance will be shifted, and is good news in the long run.
Kurla Station [West] is the proposed site for MMRDA for the Station Area Transit Improvement Scheme [SATIS], which will see an elevated platform for buses and autos, similar to the structure at Thane Station West.
The new buses will mostly be housed at BEST’s newest depot, the Kala Killa Depot [KK] which was earlier an empty plot adjacent to the Dharavi Depot where buses of the Kurla Depot were parked during its reconstruction. The depot became operational on 31st January 2016.
Another update on this stretch is from the Mumbai Metro Rail Corporation Limited [MMRCL].
Amidst all controversy and outrage from Environmentalists and the National Green Tribunal [NGT], the latter of which has failed to do its duty and rakes up controversy needlessly, the MMRCL has silently been doing a good job in acquiring land for the underground Metro which will connect Colaba, Cuffee Parade, BKC Mumbai International Airport and SEEPZ.
Today at MMRC, 118 tenements were allotted to PAPs affected by BKC Metro station. pic.twitter.com/59umEAghSa
The #MakeInIndia week at Mumbai has been quite an eventful one. A lot has been learned here, and I have understood a lot about various things.
Barring an unfortunate incident involving a fire at the Maharashtra Night cultural program at Girgaum Chowpatty, the event has been a largely successful one.
Among the various exhibits and tidbits I managed to gather over the last two days while covering the event, here are some:
Amitabh Kant, Secretary of Industrial Policy and Promotion stressed on the need to not only Manufacture in India, but also Invent, Innovate and Design in India.
Scania and Volvo had got their new buses.
The Scania was the same bus that had been given to the Nagpur Mahanagar Parivahan Limited. It is India’s first bio-fuel bus, and it’s components are mostly sourced from India itself.
The Volvo was a Hybrid B7RLE/8400 model that NMMT had ordered. Of course, this does mean that BEST’s AC services are going to take a hit, but that is a different story altogether.
Ministers and industrialists spoke about road connectivity, rail connectivity, and inland water transport. While the former two were with regard to connecting ports, the latter was to decongest ports and roads. Now, if one can equate Passenger and Cargo traffic, you could come to the conclusion that a set-up for Freight should ideally work for a Set-up for Passengers as well, with minor modifications. This needs to be explored big time. The ship-building industry has a vast potential in India, and this needs to be explored big time by major cities, especially Mumbai, Surat, Chennai, Kolkata, and Mangalore. Connecting Ports to Hinterland with Rail, Road, and Inland Waterways will be a big boon for people living in the vicinity. It will encourage healthy competition [not the BEST vs NMMT kind, which is toxic] among different modes, and boost trade and productivity.
Amitabh Kant stressed on the need to manufacture more in India. While Services may form bulk of our economy, manufacturing is a must for it to be sustainable. This works in case of transport too. Buses need to be manufactured, trains need to be manufactured. With FDI is the rail sector, especially, high-speed rail, things are certainly set to change. He also mentioned that “Good quality Frugal Eningeering and Smartness must be combined to develop an Indian ability to manufacture”, which is true. One cannot directly apply global standards to India. India has different constraints, as well as requirements, and this must be taken care of.
Overall, I was part of several brilliant sessions, with various ministers, as well as Industrialists being part of there. I also, saw a lot of the exhibitions in vicinity.
Now, for other things:
The Fire
The fire that broke out at the Stage during the Maharashtra Night cultural programme at Girgaum Chowpatti was a rather unfortunate one. It was a stray firework and of course, the event company must be penalised. It was an unfortunate event and the ever-awesome Mumbai Fire Brigade rushed to the spot in no time and had the fire under control with no casualties. Chief Minister Devendra Fadnavis himself stayed back till the end of the rescue operation to ensure that all had been led to safety. What peeves me off is that while not only did political parties try and gain political mileage out of this, but certain people went to the extent of calling it “Fake In India”, mocking the entire event, and making fun of a calamity, by way of which, they insulted the work done by the Firemen, as well as the Organisers of the entire event [not just the Cultural Programme].
The Auto Strike
Auto-Walas chose the wrong week to strike. Auto drivers across the city decided to strike on Monday 15th February in a protest against cab aggregators and illegal buses in the city as well as raised fares for issuing auto permits. However, BEST saved the day. BEST ran close to 90 extra services, ferrying 12 million people more on that day than the previous, and earning ₹5.2crore, which is ₹73lakh more than normal on that single day. However, BEST should have been running extra services to BKC, both Double-Deckers as well as special AC buses on that day, keeping the Make In India program in mind. Along with this, AC services should have been running on an hourly basis in and around BKC for the week. The strike didn’t impact NMMT or TMT much however, as it was within Mumbai city limits.
Other Observations
Nagpur Mahanagar Parivahan Limited [NMPL]’s Scania biofuel bus. Image copyright Srikanth Ramakrishnan, CC-BY-SA 4.0 International, available on the Wikimedia Commons.
The Scania Citybus that NMPL recieved in 2014 was present. The bus runs on an Ethanol based blend and is both eco-friendly as well as fuel efficient. The bus went to Nagpur because the Minister of Road Transport and Highways, Nitin Gadkari hails from Nagpur. One hopes that with MSRTC inducting Scanias into its fleet, BEST too would get this.
NMMT’s Volvo Hybrid Bus. Image Copyright Srikanth Ramakrishnan, CC BY SA 4.0 International, available on the Wikimedia Commons.
The new Volvo Hybrid bus that has been launched on the 8400 platform was on display. NMMT has purchased 5 of these buses that run on Diesel-CNG and this is definitely going to take a toll on BEST.
An airconditioned minivan built by Force Motors. Image copyright Srikanth Ramakrishnan, CC BY SA 4.0 International, available on the Wikimedia Commons.
Force Motors had on display, a minivan. This minivan seemed very comfortable, and reasonable luxurious. Personally, I believe it can be used as a Feeder service to the Metro.
Bajaj Qute. Image copyright Srikanth Ramakrishnan, CC BY SA 4.0 International, available on the Wikimedia Commons.
Bajaj’s Quadricycle, the Qute was also present there. The Qute can actually be used as an alternative for auto-rickshaws, or maybe be the Kaali-Peeli vs Cool Cab type.
And, the bonus:
BEML 205 Ton Dumper. Image copyright Srikanth Ramakrishnan, CC BY SA 4.0 International, available on the Wikimedia Commons.
The mammoth 205-ton dumper that Bharat Earth Movers Limited [BEML] built for mining purposes was also there.
Other observations and quotes:
In the food court, Falafels was using a Balaji Ticketing machine that Trimax uses for BEST and MSRTC.
Sadhguruji of the Isha Yoga Foundation was present, and made a few inspiring statements:
I’m a freelance Digital Media Marketing consultant. I was hired to cover the #MakeInIndia week on Social Media, and prior to this, I was part of CII’s Partnership Summit in Visakhapatnam in January 2016. Should you want to engage with me and my associates, please drop in a line at bestpedia[at]gmail[dot]com.
If you are sharing this post on Twitter, please do consider Retweeting the tweet below; it was RT’ed by Amitabh Kant himself.
BEST recently announced that it would ply AC services to Imagica.
Yep, you heard that right. BEST, which has been incurring heavy losses for several years now, has decided it will ply AC buses to Imagica. Apart from this, BEST has managed to get Diamond Traders to sign a ₹80,000 agreement for bus services from Andheri to Seepz.
BEST is also looking at tying up with IPL to provide bus connectivity to stadiums during matches, something that BMTC has been doing for the past few years.
Now, the question is, what buses is BEST using? Since it is a weekend bus, they can probably use the Volvo on Sunday when AS-4 is not operational.
A BEST Volvo on Route AS-4 from Backbay Depot to Oshiwara Depot. Image copyright Srikanth Ramakrishnan, CC-BY-SA 4.0 International, available on the Wikimedia Commons.
Using them Purple Faeries on this route, would severely ruin BEST’s image as only a handful of them are good, mostly from the Oshiwara Depot.
A BEST Cerita running on route AS 461. Image copyright Srikanth Ramakrishnan, licenced under CC-BY-SA 4.0, available on the Wikimedia Commons.
So, how do Bus Conductors tell the bus driver to start the bus, and stop the bus at a bus stop?
There are various ways. In this article, I’m going to explore the different ways they are done, as well as delve a bit into the operations of buses of two non Indian cities, where a conductor doesn’t ask for a bus to be stopped, but the passenger does.
So let me start with our Desi transcos.
Starting, in no particular order:
BEST, NMMT, PMPML
The BEST Model also applies to NMMT, TMT, MBMT, PMPML, and partly to MSRTC.
A Bell-Pull inside a BEST bus. Image copyright Srikanth Ramakrishnan, CC-BY-SA 4.0 International, available on the Wikimedia Commons.
Here, there is a bell next to the driver, with a bell-pull that goes upto the back of the bus. The rope of the bell pull is looped through several hoops, enabling the conductor to pull it from wherever he is standing. He pulls the rope and the bell rings. A single ring signifies stop, and a double ring signifies go. In MSRTC buses, especially at night, a double ring while the bus is in motion is to inform the driver to switch off or switch on the lights. Since BEST AC buses have only a front door functional, the driver knows when to stop or move the bus, while in the case of NMMT and TMT, the rear doors rarely open.
MSRTC
This is very prevalent in the Hirakani [Asiad] buses. It is similar to the bell-pull, but with a twist. Instead of a bell, an electric bell is installed near the Driver. A wire casing runs along the roof of length the bus, with bell switches after every three seats. The conductor presses the switch once for stop, twice for go, and twice in motion for the lights.
BMTC and KSRTC
One of the most interesting methods, no bus of BMTC has ever had a bell pull for the last decade. The conductor here, tells the driver to stop or move. He or she yells, that’s right, yells! The phrases used are Hold for stop and Right for go. Of course, Hold often sounds like Hold It, or Whole Day, and Right sounds like a Britisher saying the word, with stress on the ‘r’ and the ‘ight’ sounding like ‘oit’. This happens in the Vajra as well. Few conductors carry a whistle with them, blow it once for stop and twice for go, but most of them prefer shouting it out.
MTC and TNSTC
Older MTC and TNSTC buses had a bell pull in them, with the same ringing order as BEST. However, newer buses, especially the semi-low floor buses that came with the advent of JnNURM buses didn’t have these. In these buses, the conductor officially carries a whistle, and blows it; once for stop and twice to go.
DTC
DTC is a unique case. The conductor doesn’t tell the driver to stop or go. The driver stops, and looks at the mirror and leaves. However, this does get a bit confusing, given that nobody in Delhi seems to follow the enter from the rear, exit from the front rule. I wonder how the driver manages.
And now, for something completely different …
MTA
Metropolitan Transit Authority [MTA] buses in New York have a system where the passenger tells the driver that he or she wants to disembark at the next stop, since there is no conductor. How I wish, the BMTC was a bit smarter in this regard.
If you are a fan of the 1990s Nickelodeon animated TV show Hey Arnold!, you would notice that in the very first episode, Downtown as Fruits, you’d notice that Gerald refrains from pulling the bell-pull to indicate the stop.
MTA buses used to have a bell-pull along the length of the bus, next to the window, which a passenger could pull to indicate that they wanted to disembark at the next stop. These were subsequently phased out in 1980, with a yellow touch-sensitive tape on the walls that passengers would use instead. Once considered a relic of the bygone era, they made a comeback in 2009. Many a passengers were surprised, especially the old-timers, who were overjoyed on seeing something from their generation return, followed by the youngsters, who had never seen them before.
TfL
Transport for London [TfL], which operates the red London bus, which is what BEST buses were originally modelled on, have a bell-switch on the support poles within a bus. Indian buses, most notably Tata Marcopolo buses also have these, but they are not in use.
BEST and AC buses don’t exactly go hand-in-hand. Atleast not anymore. BEST should think of a way to reverse that.
One of the original Ashok Leyland AC buses that the BEST procured in 1998. Image copyright, Ojas Parab, Flickr.
BEST introduced AC buses, back in 1998. These buses were built by Ashok Leyland and had Opening Windows. Tickets were a bit on the higher side, and included a newspaper [English or Marathi] and a 300ml bottle of water. These buses operated on the following routes routes initially:
A1 – Hutatma Chowk to Andheri Station (West)
A2 – World Trade Centre to Oshiwara Depot
A4 – Hutatma Chowk to Ghatkopar Bus Station
A422 – Agarkar Chowk to Mulund Bus Station
A461 – Mulund Bus Station (West) to Borivali Station (West)
These buses ran mostly in the mornings and evenings, mainly serving the office-crowd.
In 2008, under then General Manager Uttam Khobragade, BEST procured the first set of their purple ”Kinglong” buses. It took a lot of time to figure out that these Purple Faeries weren’t actually Kinglong buses. These buses were assembled in Punjab by Jaycee Coach Builders Limited [JCBL] and sold under their ”Cerita” brand.
These buses were powered by CNG, and unlike other AC buses, didn’t have a slave engine to power the air-conditioning unit, thus resulting in slow speeds and bad pickup. In simple terms, they struggle to climb the simplest of slopes. Yet, they had comfortable seats. These Purple Faeries used to breakdown frequently and some of them caught fire, thus leading to deteriorating quality of BEST AC services.
Somewhere around this time, BEST received a CNG version of the Volvo 8400 on the B7RLE chassis for trial runs. After a few weeks of trial runs from the Oshiwara depot, the bus was transferred to the Wadala Depot, after wihch it was returned to Volvo. Unfortunately, BEST never purchased the bus. It had a separate Slave Engine to power the AC, thus overcoming all the shortfalls of the Cerita buses.
Post this, BEST inked a deal with an advertising firm called Asian Concierge who were ready to supply BEST with 50 Diesel-powered Volvo 8400s in exchange for full body advertisements on them for 15 years. The deal was quite revolutionary and would have changed the transport scene, however, only 6 buses were procured. All of them belong to the Oshiwara Depot and ply on AS-4 between Oshiwara Depot and Backbay Depot.
Now, the deal is that BEST, which was among the first Transcos in India to get AC buses is slowly phasing them out because of competition from the TMT, NMMT and MSRTC. For starters, BEST used to run a bus AS-505 from Santacruz Depot to CBD Belapur. They curtailed it because NMMT flooded the roads with AC-105 which ran from Bandra Bus Station to CBD Belapur. When I requested BEST to restart AS-505, they replied stating that it was a loss making route, and hence would not be possible. However, BEST’s 505Ltd is among the most profitable routes in the sector. Subsequently, NMMT has launched AC-106 which goes to CBD Belapur via Nerul (West). AC-105 remains their most profitable route.
Similarly, BEST’s AS-700 is doing miserably these days between Borivali Station (East) and Thane Station (East) because of competition from both TMT’s AC-65, AC-125, and NMMT’s AC-131. Now I can understand. Borivali comes under the jurisdiction of the Municipal Corporation of Greater Mumbai and Thane under the Thane Municipal Corporation, both pass through the jurisdiction of the Mira-Bhayandar Municipal Corporation as well, but NMMT? AC-131 starts from Borivali Station (East), takes the same route via Ghodbunder Road to reach Kopri [Thane Station], from where it proceeds to Airoli Sector 5, via the Mulund-Airoli Bridge, thus running a total of 9km within its own jurisdiction. What is the need to enter Thane Station? NMMT plies two more AC routes to Borivali, AC-123 and AC-125, from Borivali to Ova Camp in Kharghar. Both take Jogeshwari Vikhroli Link Road, where one takes LBS Marg, and the other the Eastern Express Highway, to reach the Mulund Airoli Bridge and then continue along Thane-Belapur Road. Where is the logic in this? The irony is that if you calculate the number of stops between Dindoshi Junction and the Mulund Airoli Bridge Toll Plaza; here is the interesting result that you get:
BEST 523 Ltd has 42 stops.
BEST 525 Ltd has 36 stops.
BEST AS-524 has 23 stops.
NMMT AC-123 has 43 stops.
NMMT AC-125 has 36 stops.
This makes BEST the fastest on this route. With fewer stops, any bus runs faster. This is the theory under which Limited Stop Services normally operate.
TMT runs a bus from Cadbury Junction to Agarkar Chowk in Andheri East. This bus enters Mumbai via the Mulund (West) Check Naka and takes the same route as AS-422 to reach Andheri. It travels a total of 3.5 km within Thane and close to 21km in Mumbai. NMMT’s Borivali to Kharghar routes overlap majorly with BEST’s AS-461.
As if all this was not enough, the MSRTC, went one level over all of this, by launching their now-discontinued Shivneri Corporate service. These buses where the regular Shivneri Volvo B7R buses running along the Kandivali-Bandra Kurla Complex [BKC] route, non-stop. BEST plies A77Express on the same route, at the same hours. The only difference was that A77Express started from Gorai, took all flyovers on the Western Express Highway and had a total of 20 odd stops while the Shivneri had none. The service was soon shelved because the fare of ₹100 one way was too high.
What BEST must do now:
BEST must start looking into the profitable routes of the competition and find ways to maximize its revenue streams there. One must remember that all TMT and NMMT AC routes enter Mumbai. None of them are entirely within their territories.
BEST must also pursue the matter with Asian Concierge for the remaining of the 50 Volvo buses so that newer routes can be planned. BEST must allocate these buses onto these routes.
Possible Routes BEST can try out are:
Restart AS-505 from Santacruz Depot to CBD Belapur. Run it every half an hour. Make sure the Bus Tracking system works for it.
Start a bus, exclusively for the Western Suburbs. It can be on the lines of AS-4 from Oshiwara, but should terminate at Bandra, and can take alternate routes like going into Seven Bunglows and taking the route taken by 56. Run it at half hour intervals. With rising auto fares, people will definitely take these buses. Start similar buses along the Central Suburbs in both West and East.
Increase the frequency of AS-6 which connects Backbay Depot to King’s Circle. Let this be a bus that connects the Central Part of South Mumbai. Similarly run a bus from Backbay to Chembur along the Eastern areas. The Western part of South Mumbai is served by AS-4, whose frequency should be increased.
Start an AC bus from Mantralaya to CBD Belapur and to Kopar Khairane. Route these buses via Tadeo, Lotus (Worli) and then go towards Navi Mumbai. Perhaps an Express service can work here, via the Sea Link, land up at Sion and go on to CBD Belapur, while avoiding Vashi Bus Station.
BEST must innovate and provide more options for commuters. BEST has an edge over the other two players, which it is sadly not making good use of. Being India’s oldest Public Transport Corporation, I hate to see BEST lose out to newer entities who are just flooding the roads with their buses, and turning BEST buses into Bus. No 8954.
In 2015, BEST brought out some drastic measures including curtailing of a few routes, reducing frequencies of AS700, cancelling AS706, and scrapping AS422 on Sundays.
![Nagpur Mahanagar Parivahan Limited [NMPL]'s Scania biofuel bus.](https://commons.wikimedia.org/wiki/File:MakeInIndia-NMPL-Scania-Ethanol.jpg)
