In a bid to make commuting easier across the city, the Brihanmumbai Electricity Supply and Transport Undertaking (BEST) has announced that it will integrate the state government’s Universal Travel Pass (UTP) for vaccinated commuters with bus tickets booked digitally using either the Chalo app or card.
This move will ensure that commuters won’t have to carry a separate printout of their pass and will be digitally verified on the screen of the ticketing machine.
The travel pass was launched in August 2021 and anyone can apply for it two weeks (14 days) after receiving their second dose of the Covid-19 vaccine (Covishield, Covaxin or Sputnik V). It was integrated into the Railways’ UTS app in November 2021 so that commuters of the Mumbai Suburbam Railway need not carry a separate printout if they are booking a ticket using their phones.
There is no word on integration of the travel pass with ticketing mechanisms of other modes of transport such as the Mumbai Metro, Mumbai Monorail, buses of other municipal bodies or the state transport corporation (MSRTC).
The Pune Mahanagar Parivahan Mahamandal Limited (PMPML) recently made the pass mandatory for all those boarding buses in Pune and Pimpri-Chinchwad which has led to a mess due to the added hassle for conductors of checking the vaccination status of commuters. Given that the city also has a functional electronic ticketing mechanism in the form of the Mi Card, perhaps this step can be extended to Pune, although it is doubtful that may happen given the current government is behaving as if Mumbai is the only city in Maharashtra.
Hopefully, this will also help people move towards cashless travel.
If you are stepping out, make sure you wear a mask, follow COVID-appropriate behavior and keep your hands sanitised. Omicron is here and the situation is quite scary.
The Brihanmumbai Electric Supply and Transport Undertaking (BEST) has moved a step ahead towards cashless payments with its new ticketing vendor Chalo. The system was initially rolled out late November 2021 and now functioning across all 27 bus depots of BEST. The app, which was in its beta phase until December 2021, is now available for everyone. Today, we will slowly cover all the aspects regarding the Chalo App.
Ticketing
You can purchase all sorts of tickets through Chalo App, ranging from a single journey ticket to a full day pass or even a monthly season ticket. More into that later, let’s get acquainted with a step-by-step ticket purchase through Chalo.
Step 1: Open Chalo and enter your bus number or open Chalo and select One-way ticket.
Step 1: Using the Chalo App
Step 2: Choose the bus route you want to board. Enter the starting point and destination of your journey along with the Number of tickets you wish to purchase. You will be then shown a fare breakup of your ticket.
Step 2: Using the Chalo App
Step 3: Choose a mode for payment and you will be redirected to the payment gateway. Your ticket is now booked & valid for next 24 hours. Save it until your bus arrives. Your ticket remains visible in the app itself and will be accessible till your ride commences.
Step 3: Using the Chalo App
Remember: Do not start your trip unless you board your bus or see the bus conductor. Once activated, the ticket expires in 15 minutes. If your bus is delayed, the purchased ticket can be utilised within 24 hours on the same route. Do not worry.
Remember: Using the Chalo App
Meanwhile:
Track the live location of your bus on the app a get to know the occupancy and Estimated Time of Arrival (ETA). The app also comes with a route planner that can suggest buses according to your travel needs. You can track a bus first and purchase a ticket accordingly. The blue icons indicate active buses on route.
Meanwhile: Using the Chalo App
Final Step: Activate your ticket and show it to the conductor for getting it printed. As of now, passengers would be issued a paper ticket from the bus conductors. It will take time to make this process totally paperless. If the Token Number on your Mobile Ticket does not work, then press the orange text saying “Tap Here” which will generate a QR Code on your Mobile Screen. Get it scanned by the Conductor and your ticket is finally printed.
Final Step: Using the Chalo App
Your Printed Ticket will look like this. Do notice “Mobile Ticket” printed as a Mode of Payment.
Printed ticket booked using the Chalo app
What else does the app have to offer?
Recently, BEST rolled out a list of Super Saver plans that offers passengers fare-based trip plans starting from two trips a day at ₹9 for non-AC and ₹10 for AC buses. In a way, by subscribing these fare-based limited period plans, you get to save few rupees along with not shelling any change from your pocket. The procedure (as of now) for generating a ticket is the same mentioned for a one-way ticket.
In-detail information about the Super Saver plans announced by BEST are below:
BEST’s Super Saver Plans at a GlanceBEST’s Super Saver Plans
Why Chalo?
The day this app was inaugurated in Mumbai, many social media users lost their cool regarding the name Chalo, questioning why the undertaking did not look out for a Marathi name. The answer is simple. Chalo has been in existence way before November 2021. As of now, this vendor provides service in 20 cities across India (including Mumbai) and five cities are served the BETA Version of the Chalo App. Well, this wasn’t even a thing to explain because right after installation, the App asks to choose a city and the list is self-explanatory.
The Future
On 1 January 2022, BEST launched the Chalo Card which will act as an e-Wallet during your journey. The Card has a tap-and-go mechanism which would be sensed by the upper part of ticket printing machine. I will write in-detail about that, once it is tried and tested. BEST is slowly moving closer towards cashless payments and the tracking system is getting better day by day. Chalo being in the initial stage for Mumbaikars needs a certain recognition and passengers need proper guidance in order to switch to this app. This shows a brighter future for BEST bus travel but, there is one thing where BEST is still lagging behind that is fleet expansion. More buses can attract more passengers and can generate more revenue for the Undertaking. With ticket fares so cheap, people are preferring buses over auto-rickshaws and taxis in Mumbai. Everyone is hoping for new single and double decker buses to join the fleet as soon as possible & help this difficult phase to end.
The Chalo Card
If you are stepping out, make sure you wear a mask, follow COVID-appropriate behavior and keep your hands sanitised. Omicron is here and the situation is quite scary.
In an attempt to make public transport better, the Mumbai Metropolitan Region Development Authority (MMRDA) has set up new bus stops for the Brihanmumbai Electricity Supply and Transport (BEST) undertaking along the Western Express Highway. This isn’t the first time the agency has set up bus stops, it has done so in the past, as part of the Mumbai Urban Infrastructure Project (MUIP) in 2003.
Along with the bus stop, MMRDA has also marked the road in front of the bus stop with a yellow grid.
The newly installed MMRDA-BEST bus stop at Vile Parle (Image: Sahilinfra/Twitter)
The new bus shelters are divided into two parts: One side with seating and one side with space for standees. Between the two parts are four USB slots to charge phones (as tweeted by Sahil, who shared these images).
The newly installed MMRDA-BEST bus stop at Vile Parle (Image: Sahilinfra/Twitter)
The bus stop also includes space for advertisements and has two lights embedded onto the ceiling of it.
Social media has been divided on the inclusion of USB ports. Some believe that they will be pointless since commuters may not spend much time at the stop, while others feel that they will be stolen or damaged in no time.
What is your view on this? Do drop a note in the comments below. If I ever need to make chutney on the go, I’ll take my USB-powered grinder to a bus stop.
Here are two pictures of earlier designs of MMRDA’s bus stops (known as Bus Q Shelters) that were installed as part of the world-bank funded Mumbai Urban Infrastructure Project (MUIP) from the agency’s website.
MUIP Bus Q Shelter at Kherwadi JunctionMUIP Bus Q Shelter at Chheda Nagar
A recent joke on Whatsapp that I received goes: Commuter: Humko thoda comfort dede re. MMRDA: Ye le, bus stop pe USB port.
Let’s hope the USB ports actually serve their purpose while also hoping that MMRDA and BEST come up with better solutions in future.
If you are stepping out, make sure you wear a mask, follow COVID-appropriate behavior and keep your hands sanitised. Omicron is here and the situation is quite scary.
Going a step forward in making Mumbai’s public transport (at least the road part) cleaner, the Birhanmumbai Electricity Supply and Transport (BEST) undertaking has announced that going forward, all electric buses will be charged using solar power. A report by the Times of India states that a significant amount of this electricity will come from rooftop solar panels installed by BEST’s electricity department consumers.
Under the Government of India’s Grid-Connected Rooftop scheme, electricity consumers can avail of a 40 per cent subsidy on installing panels. BEST is currently catering to 580 kWp (kilowatt peak) of solar power within its operational regions, that is South Bombay (SoBo). The energy generated by consumers is fed back into the grid in return of reductions in their bills.
BEST General Manager Lokesh Chandra has also said that the undertaking will only use Solar and in future wind and hydel power to power their electric fleet. He also said that the undertaking plans to procure the required solar energy to charge 2,100 buses by June 2023 and plans to completely convert its fleet to electric buses by 2027.
In August, BEST had said it plans to supply electricity to charge its buses and in September it had announced plans to open up 55 charging stations at its depots and bus stations for those who want to use them.
Did you know? The world’s first solar-powered bus was the Tindo (Karuna word for sun) in Adelaide, Austrialia. It was introduced in 2007 and is a battery-powered, air-conditioned bus with regenerative braking that can carry 40 passengers. Buses don’t carry solar panels but are charged using solar panels at the central bus station.
BEST is climbing up the electrification ladder quite fast.
If you intend to step out, whether to board on electric bus or not, please wear a mask, carry sanitizer and maintain social distancing.
Featured Image: BEST electric buses (Picture: BJP MLA Yogesh Sagar via Twitter)
On 11 October, Aaditya Thackeray flagged off two new routes of the Brihanmumbai Electricity Supply and Transport (BEST) undertaking. The new routes, while not numbered are point to point services connecting Terminal 2 (T2) of the Chhatrapati Shivaji Maharaj International Airport (CSMIA) with Banda Kurla Complex (BKC) and South Bombay (SoBo) respectively.
Activists claim that the fares are too expensive, which is a separate topic for another day. However, the fare system has run into another form of trouble.
According to a report by the Press Trust of India, the new fares have not been approved by the Mumbai Metropolitan Region Transport Authority (MMRTA). The report states that the BEST committee that approved the fares, but remained mum on whether it had been approved by the MMRTA or not. MMRTA member and Maharashtra Transport Commissioner Avinash Dhakne stated that authority had not received any intimation from BEST on the new fares. The report also added that according to a former member of the Motor Vehicles department, the fare cannot be implemented without a nod from the MMRTA. Another official from the Regional Transport Office (RTO) stated the same.
Fares for regular AC services start at ₹6 for up to 5km, ₹13 for up to 10km and are capped at ₹25. The higher fares for these airport-bound buses did see skepticism on social media.
Apart from social media, the new fares have received flak from corporators in the Municipal Corporation of Greater Mumbai (MCGM) as well. Congress corporator Ravi Raja who also serves on the BEST Committee said that going ahead with the new fare without MMRTA approval was a blunder, remarking that the buses were meant for the ordinary commuter and not the elite class. BJP’s Bhalachandra Shirsat pointed out that under Aaditya Thackeray, BEST was moving in the direction of the Maharashtra State Road Transport Corporation (MSRTC, or ST), which is now facing losses mounting to over ₹6,500 crores (in June 2021) which has in turn resulted in a lack of pay for employees. In the 18 months that the Uddhav Thackeray government has been in power, 27 MSRTC staffers have committed suicide due to financial duress, reportsMid-Day.
Another point of concern is BEST’s focus on SoBo and complete disregard for the suburbs under the current regime. Let us hope BEST cleans up its act soon, lest BEST turns the worst.
Featured Image: BEST’s new Electric Fleet on the Bandra-Worli Sea Link.
If you intend to step out, whether to board on electric bus or not, please wear a mask, carry sanitizer and maintain social distancing.
With ever increasing traffic jams on Mumbai’s streets, an under-construction metro network that is nowhere close to fruition, the city’s public transport agencies have come together to draw out solution from their collective hats – that is subject to them having any.
After reaching no conclusion, some officials opened their phones to draw inspiration. Thanks to YouTube’s amazing recommendation engine, they were soon watching videos on Cartoon Physics, after which a solution presented itself.
Officials of the Brihanmumbai Electricity Supply and Transport (BEST) undertaking have decided that they will tie up helium balloons to buses in order to make them float above traffic.
A trial run was conducted using the Force Motors Smart Citibus fleet on route A-605 in Bhandup.
FAKING NEWS:
BEST Buses in Mumbai switches to helium balloons to fly over the city traffic and to cut costs of rising diesel prices!
Officials have stated that the plan to use the mini-buses was due to their small size and weight. One official added that the lack of a conductor inside the bus made it even easier for it to float. Further, since these buses are powered by diesel, it made more sense to use them, as fuel will be saved during the journey.
On being asked how the buses will come down at a bus stop, the official said, “All our conductors have been taught how to fly a kite. When a bus approaches a bus stop where the conductor is waiting, he will throw a rope that will attach itself to the axle of the bus and pull it down. We have also made our conductors watch cowboy movies so they know how to use a lasso.”
On being asked how the driver plans to steer the buses, the official retorted, “Steering wheel hai na” to our correspondent.
The Brihanmumbai Electricity Supply and Transport (BEST) undertaking will soon rationalise a few bus routes so that they ‘merge’ with others and thus can help commuters change buses easier, reportsShashank Rao for the Free Press Journal.
Under this new hub and spoke model, bus routes will converge at key areas, allowing for streamlined traffic and better changeovers for passengers. In order to implement this plan, the undertaking will require 4,852 buses. It currently has only 3,242.
What all does the plan entail?
The plan involves five nodal points each in the island city and Western suburbs and four in the Eastern suburbs. They are Colaba, Backbay, Worli, Mahim and Dadar in the south, Bandra, Santacruz, Goregaon, Dindoshi and Dahisar in the West and Sion, Mulund, Anushakti Nagar and Ghatkopar in the East. Different routes will converge at these nodal points, allowing passengers to seamlessly change routes.
Further, bus operations will be divided into five corridors. There is a main corridor, a sub-corridor, an east-west corridor and rail-feeder corridor. The last one will also see an expansion once Metro Lines 2 and 7 are operational.
What is the hub and spoke model?
The hub and spoke model, as opposed to the point-to-point model is where a certain geographical region has a point that acts as a hub. Multiple routes converge at the hub , thus allowing an exchange of passengers from one route to another. The model is heavily used in aviation where flights along lesser served routes arrive at a hub and passengers then transfer to another flight.
In the current context, an example of the hub and spoke model (partially) would be people taking the suburban line to either Andheri or Ghatkopar and then boarding the Metro Line 1.
BEST’s plan to go for a hub and spoke model would augur well for commuters.
Featured Image: Buses parked at Agarkar Chowk in 2018, viewed from the skywalk by Srikanth Ramakrishnan
In a bid to boost the usage of electric vehicles (EVs) in the city, the Brihanmumbai Electricity Supply and Transport (BEST) undertaking has decided to establish 55 EV charging stations at various bus depots and stops, reportsThe Free Press Journal. BEST General Manager Lokesh Chandra stated that these charging points will be made accessible to private vehicles as well.
BEST has 386 EVs in its fleet currently and not all of its 27 depots have charging facilities. Options for both slow and fast charging will be made available for those who want to use the charging points. The report also adds that according to Vahan, there are 2,143 EVs registered in four RTOs (Tardeo, Andheri, Borivali and Wadala) in Mumbai.
It currently takes six hours for BEST buses to charge completely, which may pose a hurdle considering that the undertaking is looking at procuring 1,900 electric buses by 2023. BEST’s current fleet consists of electric buses manufactured by Olectra (formerly Goldstone), and Tata Motors (Tata Starbus and Tata Marcopolo).
In a report for Mid-Day last month, transport experts felt that BEST could supply the electricity to its depots for charging EVs in order to reduce costs and more importantly, improve finances of the electricity supply division of the undertaking. Buses are currently heavily subsidised by the Central Government’s Faster Adoption and Manufacturing of (Hybrid &) Electric Vehicles in India (FAME India) Scheme.
This electrifying plan looks quite like the BEST idea for BEST right now.
Feautured Image: BEST’s Olectra Bus by Yash Mhadgut.
If you intend to step out, whether to board on electric bus or not, please wear a mask, carry sanitizer and maintain social distancing.
Nearly two years after the first batch of AC minibuses hit the roads of Andheri, BEST finally seems to have given in to a long pending demand.
Till now, the two AC buses connecting Lokhandwala Complex to Andheri Station (West) A-266 and A-268, both terminated at Swami Samarth Nagar Circle. While A-266 went via Four Bunglows, A-268 went via Monginis Cake Company. There was no direct AC bus from Lokhandwala Complex to Andheri Station. The only air-conditioned connection from Lokhandwala Complex was A-234 that went to Jogeshwari Bus Station (West).
This was brought to light by our friends at the Andheri Lokhandwala Oshiwara Citizen’s Association (ALOCA) via an Instagram Post.
The route change took effect from 1 September 2021, just a fortnight short of the second anniversary of BEST launching these postvans.
I’m not sure about how the fare would work yet though. If the existing non-AC fare is ₹10, then this falls under the second stage and BEST would then be required to have two AC fares as well, which would be a problem with mini-buses. I will update this post as I get more information.
As the Central Government’s rollout of FAME (Faster Adoption and Manufacturing of Hybrid and Electric vehicles) continues at a rapid pace, we’re in for a new visual treat.
This time, it’s a simple photograph of new buses. After getting hold of its first full length, electric buses at the start of the month, the Brihanmumbai Electricity Supply and Transport (BEST) undertaking has got another set of buses from Tata Motors’ plant at Dharwad in Karnataka.
Clicked by fellow transit fan, Gandharva Purohit, this is a batch of 25 Tata Starbus Urban Electric Buses, parked adjacent to the Mulund (East) Toll Plaza on the Eastern Express Highway on 28 August.
Here are some images of the buses:
New Tata EVs parked at Anand Nagar Toll Plaza (Gandharva Purohit/G.P. Busfanning)
This photograph was taken from in front of the buses.
New Tata EVs parked at Anand Nagar Toll Plaza (Gandharva Purohit/G.P. Busfanning)
This photograph was taken from the footbridge across the highway between the main toll plaza and its extension.
New Tata EVs parked at Anand Nagar Toll Plaza (Gandharva Purohit/G.P. Busfanning)
This picture was taken from behind the line of buses.
While it is unsure which depot these buses will be allotted too, they are likely to head to either Worli or Malvani Depots.
If you’re active on Twitter, please do retweet Gandharva’s tweet (included below) and don’t forget to follow him.
