It’s 15 August 2022, India’s Independence Day. To mark the occasion, as part of Azadi Ka Amrit Mahotsav, the Navi Mumbai Municipal Transport (NMMT) undertaking did something very interesting.
Here is what they did. Images were shared by the NMMT on Twitter.
Buses at the Ghansoli Depot were parked to form the number “75”, first with just their red buses and again, by colouring the roofs of buses with the tricolour.
Check it out below.
Fisheye view of NMMT buses in special formation at Ghansoli DepotNMMT buses in the special formation with the tricolour at Ghansoli DepotNMMT buses in special formation at Ghansoli Depot
Meanwhile, the Brihanmumbai Electricity Supply and Transport (BEST) undertaking had its headquarters (Electric House) lit up in the tricolour. Do take a look below:
Paraivahan Bhavan (Transport House) lit up in the tricolour for Independence Day
Prime Minister Modi’s call for Har Ghar Tiranga as part of Azadi Ka Amrit Mahotsav has seen a phenomenal response.
I hope you celebrated Independence Day with much fanfare, but till we are done with the pandemic, please do take precautions.
With the Brihanmumbai Electricity Supply and Transport (BEST) undertaking’s double-decker fleet strength going down from 120 to 48 in the last two years, the city’s iconic bus might stage a comeback soon.
The BEST committee has approved the procurement of 900 air-conditioned (AC), electric double-decker buses on a wet lease for 12 years to alleviate the city’s traffic woes.
BEST’s original plan included inducting 2,100 AC electric buses that included 200 double-deckers. The undertaking wants to convert 50 per cent of its fleet to electric by 2023 and go completely electric by 2027. As part of this move, it wants to procure 1,400 regular buses, 400 mini-buses and 100 mini-buses, all air-conditioned and electric. However, the number for the double-deckers has now gone up to 900.
The change in procurement has now led to a fight between the Bharatiya Janata Party (BJP) and the Sena in the BEST committee. The BJP has stated that the earlier proposal for 200 buses was to be funded by the Central government’s Ministry of Heavy Industries under the Faster Adoption and Manufacturing of Hybrid & Electric Vehicles (FAME) scheme. The BJP has asked where the funding is coming from and has questioned the scope of the tender given that any increase in expenses will have to be borne by BEST. Questions have also been asked how the tender has been merged with the state government’s clean energy policy.
Four manufacturers had evinced interest in the original tender with prices ranging from ₹56 to ₹160 per kilometre. Sources say BEST will likely ask the second bidder to bring in 200 buses while the lowest bidder will supply the rest.
Transport experts have questioned how BEST is able to get double-deckers at such low prices when single-decker buses (AC and electric) cost between ₹54 and ₹72 per kilometre.
Minister Aaditya Thackeray meanwhile took to Twitter to share an image of London’s Metroline Double-Decker buses with the BEST logo (बेस्ट) photoshopped on it, thus misleading many people.
The photoshopped image shared by Aaditya Thackeray
This in turn led to a series of hilarious, satirical tweets with vehicles from across the world being shared as achievements of the Uddhav Thackeray-led government.
The best (pun intended) among them was shared by Maithun with a hilarious caption: Under the disable leadership of Priyanka Chaturvedi, Mumbai is all set to get BEST mini flying taxi. Aaditya Thackeray personally monitored the project.
The image shared by Maithun.
Meanwhile, the Navi Mumbai Municipal Transport (NMMT) undertaking, which has been having a golden run with its electric AC fleet, has floated a tender to procure a single electric AC double-decker. The undertaking has said that it wants to run a pilot project and if it is economically viable, it may increase the fleet strength.
The tender document stipulates that NMMT would buy a fully built bus with a 12-year long annual maintenance contract (AMC). The manufacturer would have to provide a two year warranty for the bus and a five-year warranty for the battery while also installing a charging station.
A sad thing to note is that NMMT will soon scrap its 12 Volvo buses as they are more than ten years old and their operating costs have become too high.
To read more humorous and satirical takes on BEST, do check out the Satire section.
Let’s hope BEST gets the new double-deckers without any issues. The political slugfest and sharing of fake images do not bode well for the transport body.
If you are stepping out, make sure you wear a mask, follow COVID-appropriate behavior and keep your hands sanitised at all times. Maharashtra is still the top state by total cases and deaths.
Featured Image: Ashok Leyland’s Switch Metrodecker bus
We all would have heard the saying “Hit the Iron, when it is Hot”. The Navi Mumbai Municipal Transport (NMMT) has proved it well. It brought about a revamp that not only improved its services but also encouraged people to prefer them over its counterparts. Here is a detailed analysis of how NMMT has been through a critical phase and brought several improvements in its bus service.
The Beginning
When a majority of the population in Mumbai Metropolitan Region (MMR) was deprived of travelling by suburban trains, NMMT started Route 84 from Kurla Railway Station (East) to Bharat Gears (Mumbra) via Vashi and deployed their newly procured Ashok Leyland SLF CNG Buses. This invited a lot of criticism since both the destinations do not fall under the jurisdiction of NMMC. But this isn’t the first time NMMT has done it. Ghansoli Depot’s AC-131 is supposed to operate between Airoli Bus Station and Borivali Railway Station but most of the time operated between Borivali and Thane Railway Station (East), grabbing the passengers of the Thane Municipal Transport’s (TMT’s) only active Volvo route AC-65. Moving on, the undertaking received electric buses built by JBM Auto which brings us to the next point.
The Future is Electric
NMMT’s JBM e9 at Thane CIDCO on Route no. 4 to Vashi Sector 7 and Route 8 Vashi Rly. Stn (Photo: Gandharva Purohit)
As the Pune Mahanagar Parivahan Mahamandal Limited (PMPML) was getting MEIL Olectra K9D buses and the Brihanmumbai Electricity Supply and Transport (BEST) was gearing up with the delivery of Tata Starbus Ultra and Urban EV, NMMT too had plans for expanding the Electric Bus strength with JBM Ecolife e9 and e12. They set up fast chargers at Vashi Railway Station as well to improve the efficiency. The e9 fleet was deployed on Non-AC routes like 1, 4, 8, 9, 42, 111 and 144 charging Non-AC Fares and AC-105, AC-107 and AC-110 with AC fares. There were paper sheets pasted on the front and side of the bus saying “साध्या दरात एसी प्रवास” (AC Bus at Normal Fares). The buses were impressive, so were their numbers. Slowly, the JBM e12 showed up as well and they began their journey by working on trials. The trials took so long that the buses lying idle started getting damaged during monsoon.
Then, the rumors came of these buses commencing their services during Diwali. Finally, in mid-November the buses started plying on routes 1, 62 and 100 but with a twist.
The Fare Revision
Walking on the footsteps of BEST, NMMT too came up with a solution of fare revision to attract passengers to their AC services. From 23 October 2021, the fares were revised with the minimum fare slashed down from ₹15 to ₹10 and the maximum fare brought down from ₹110 to ₹65. Considering the Volvo fleet of NMMT and the maintenance these buses require, this fare chart is quite reasonable. Talking of the difference between Non-AC and AC fares, the new fares have shortened the gap, thereby encouraging passengers’ buying capacity to avail a comfortable ride in AC through paying a little more. NMMT not only publicised this policy through a Press Note, but even through putting up banners at various bus stops. The twist though is that they started charging the new AC fares in the JBM electric euses which are deployed on their several Non-AC Routes.
However, the difference can’t be felt to such an extent. For instance, a ticket from Thane CIDCO to Sanpada Police Station is ₹23 for a Non-AC bus while it is ₹30 for the AC bus plying on route 1 between Thane and CBD Belapur. The “साध्या दरात एसी प्रवास” tagline on all their Electric Buses was replaced with “वातानुकूलित बस सवलतीच्या दरात” along with pasting the revised fare chart onboard to make passengers aware of the change in fares.
Network Expansion: Connecting the Unconnected
NMMT’s JBM e12 arriving at Kharkopar Railway Station on Route no. 23 from CBD Bus Station. (Picture: Gandharva Purohit)
With Maharashtra State Road Transport Corporation (MSRTC) workers on an indefinite strike, NMMT saw another opportunity in this case and started expanding their operation radius beyond Navi Mumbai. Navi Mumbai itself is expanding, with the suburban rail now serving Ulwe (Kharkopar) and further planning to reach Uran. The Mumbai Trans-Harbour Sea-Link (MTHL) is being developed in full swing while Navi Mumbai International Airport remains a big Question Mark till date. The residential areas are developing in Ulwe on one hand and Taloja and Shil Phata on the other. Over the years, Ambernath – Badlapur never had their dedicated public transport undertaking and are dependent on NMMT unlike Kalyan – Dombivli who have KDMT to serve their areas. But the Volvos of the Kalyan-Dombivli Municipal Transport (KDMT) are in miserable condition now and mostly operated from Vasant Valley Depot to Kalyan Railway Station.
NMMT now armed with a variety of Ashok Leyland JanBus, Tata LPO1613, Volvo B7RLE, JBM e12, JBM e9, Eicher Skyline Pro, Tata Starbus Ultra, the newly procured Ashok Leyland SLF CNG and some of their old CNG Buses to choose upon, was ready to tackle these situations.
First things first, the newly procured CNG SLF buses were put into service between Kurla and Bharat Gears Mumbra. This was an invitation to heavy amount of criticism but neither BEST nor TMT focused on this. So NMMT took the non-AC buses and started the service. It turned out to be a success since trains were not accessible for everyone, thereby major public transport commuters were relying on buses.
NMMT’s Tata LPO1613, Ashok Leyland JanBus and SLF CNG at CBD Belapur Railway Station (Picture: Gandharva Purohit)
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They then started three routes to South Mumbai via the Eastern Freeway. One from Ghansoli Gharonda, one from Kharghar and one to CBD Belapur. These routes included the operations of CNG SLF buses, Volvo B7RLE and JBM e9 combined. When JBM e12 fleet was under trials, few of them were deployed on AC-107 from CBD Bus Station to World Trade Centre as well. Once their JBM e12 finally entered service, many were sent en route Lokmanya Nagar (100), Kalyan (62), Thane CIDCO (1), Bamandongri (17) on day one.
TMT meanwhile was busy playing around with its AC-145 which initially started from Bharat Gears Mumbra to Mumbai CSMT via the Eastern Freeway with just one Volvo sent in the morning and in the evening. This was later extended upto Datta Mandir near Kalyan Phata. It was a time-consuming route and the bus used to run empty. Even the driver didn’t bother to stop until someone requested. With the LED Display off, hardly anyone would notice its presence. Just like its predecessor AC-144 (Cadbury Junction to Mantralaya), it was ultimately shut down. There is a just a single newly-started route that TMT is handling well which is 74 from Thane to Diva Railway Station. Lately, they are running routes 79 and 99 from Mulund Check Naka to Parsik Nagar and Retibunder Kharegaon with a good frequency during peak hours.
NMMT’s Ashok Leyland SLF CNG on Route 58 from CBD Belapur to Khopoli. (Photo: Gandharva Purohit)
NMMT too recently started their route from Thane CIDCO to Diva Railway Station via Digha Village, numbered 86. Thus the Ghansoli depot’s Tata Starbus Ultra midi buses have started competing with TMT’s 2×1 Ashok Leyland diesel midibuses. On the southern end, NMMT had started plying buses from Vashi to Khopoli via Panvel. With the discontinuation of Khopoli Municipal Transport (KMT) service, this route proved to be a saviour. Currently, this route is curtailed up to CBD Belapur Railway Station. During the MSRTC Strike, another route was inaugurated from CBD Belapur. Route 49 to Karjat is operated by Asudgaon Depot via Panvel, Shedung and Chowk becoming the first municipal transport body to enter Karjat.
Conclusion
JNNURM Duo Ashok Leyland CNG of NMMT and BEST at Vashi Railway Station. (Photo: Gandharva Purohit)
NMMT was equally hit by losses during this pandemic but kudos to their planning, they are slowly coming out of this phase. Stretching their arms, there are talks to start buses towards Titwala, Shahapur but as of now, there is no confirmation regarding the same. From 1 September, BEST shrunk their network due to a fleet shortage despite having affordable ticket fares. TMT does not have any electric bus in its fleet as of today but there are talks to procure some of them in future. Once operating the Ashok Leyland buses which were similar to BEST, then the Volvos which are a pride of the undertaking, introducing the JanBus around 2017, rolling out the JBM e9 in late 2019 and the JBM e12 in 2021, NMMT has evolved over time. They have learnt from the mistakes that BEST made and ensured that they do not repeat it. Their Ghansoli Depot although needs improvement since it has roughest bus drivers of the undertaking and a below average maintenance of buses. The future seems bright for NMMT to expand its network since it has “Hit the Iron, when it is Hot”.
There might be several points I missed out. Do let me know about them in the comments section below.
Featured Image: NMMT Volvo on AC131 plying between Borivali and Thane at Waghbill Naka. Ghodbunder Road. (Photo: Gandharva Purohit)
If you are stepping out, make sure you wear a mask, follow COVID Appropriate behavior and keep your hands sanitised.
In what could only be good news, the electric bus craze has finally hit the Mumbai Metropolitan Region (MMR) with BEST leading the way. According to a report by Rajendra Aklekar in Mid-Day, the Brihanmumbai Electricity Supply and Transport (BEST) undertaking has the maximum in its fleet. In December, BEST had received the first batch of a 340 bus order of Tata Ultra electric AC buses from Tata Motors. Prior to this, BEST had received both AC and non AC electric buses from Olectra (formerly Goldstone) and also had a fleet of Diesel Electric Hybrid buses from Tata Motors.
The Navi Mumbai Municipal Transport (NMMT) undertaking is second in the race, currently operating 30 air-conditioned JBM Solaris electric buses. NMMT is looking to set up 36 charging stations. NMMT has also stated in its recent municipal budget that it will eventually do away with its diesel buses and only ahve a fleet of electric and compressed natural gas (CNG) powered vehicles.
The Thane Municipal Transport (TMT) undertaking meanwhile got only one electric bus in the last three years, and this in turn has prompted the Mayor Thane to scrap the agreement and go in for a fresh one.
The Mira-Bhayendar Municipal Transport (MBMT) undertaking meanwhile is looking for places where it can set up charging stations.
Under the Modi sarkar’s Faster Adoption and Manufacturing of Electric Vehicles in India (FAME India) Scheme, funding for 240 buses was allotted to Maharashtra out of a larger plan of 670 buses for Maharashtra, Gujarat, Goa and Chhattisgarh.
It seems the future of buses is indeed, electrifying.
The Navi Mumbai Municipal Corporation (NMMC) has converted two disused buses of the Navi Mumbai Municipal Transport (NMMT) undertaking into artistic mobile toilets. Navi Mumbai is currently the only city in Maharashtra that has received a five star rating among garbage-free cities and double plus rating for being open-defecation free. Currently ranked third in the Swachh Survekshan (Cleanliness Survey) conducted as part of the Swachh Bharat Mission, it aims to grab the first spot in the 2021 survey.
Two buses that were unfit to be used in regular service have been converted into artistic toilets. Both feature separate entrances for women (from the front) and men (from the rear) and have five toilet seats of which three are reserved for women. A urinal facility and two wash-basins are also present. Water is provided using a tank on top.
Here is a picture shared by the Navi Mumbai Municipal Corporation on Social Media.
NMMT buses converted to toilets (NMMC/Facebook)
What do you think? Will the public be enticed enough to make use of this?
It is good to see NMMC put their retired buses to such good use. This is surely a win for Swachh Bharat.
BEST is launching newer AC buses with each week. Here is a list of all the AC buses that they operate.
Regular Routes: Mini/Midi buses using Force Motors/ Tata Marcopolo CNG/BYD Olectra buses
A-4 Andheri Station (West) to Oshiwara Depot/Goregaon Depot A-3 Vijay Vallabh Chowk (Pydhonie) to Jijamata Udyan via Johar Chowk, Mazgaon, Byculla Station (East) A-32 Goregaon Bus Station (West) to Aai Tuljabhavai Chowk/Lokhandwala Complex Junction/Infiniti Mall A-33 Seven Bunglows Bus Station/Saat Bangla to Oshiwara/Goregaon Depot A-42 Sandhurst Road Station to Pandit Paluskar Chowk (Opera House) via S.V.P Road A-63 Byculla Station (West) to Breach Candy Hospital A-77 Byculla Station (West) to Breach Candy Hospital via Mahalaksmi Station, Haji Ali A-101 Chhatrapati Shivaji Maharaj Terminus (CSMT) to Shyama Prasad Mukherjee Chowk/Museum A-102 Grant Road Station (East) to Vijay Vallabh Chowk (Pydhonie) A-104 Grant Road Station to J Mehta Marg A-105 Grant Road Station (West) to Kamala Nehru Park A-110 Wadala Station (West) to Sangam Nagar (Vidyalankar) A-111 Chhatrapati Shivaji Maharaj Terminus (CSMT) to Dr Shyama Prasad Mukherjee Chowk/Museum A-112 Churchgate Station/Ahilyabai Holkar Chowk to Gateway of India A-122 Churchgate Station/Ahilyabai Holkar Chowk to Ballard Pier A-153 Bycull Station (West) to Vasantrao Naik Chowk (Tardeo) via Saat Rasta, Mumbai Central A-155 Grant Road Station (West) Ring Route via Tardeo, Haji Ali, Jaslok Hospital Cumbala Hill Post Office, August Kranti Maidan, Nana Chowk A-157 Grant Road Station (West) to Cumbala Hill Post Office via August Kranti Maidan A-163 Parel Station (East) to Prabodhankar Thackeray Udyan Bus Station (Sewree) A-167 Prabhadevi Station (West) to Comrade P. K. Kurne Chowk/Worli Doordarshan A-170 Prabhadevi Station (West) to Lower Parel Railway Station (West) A-174 Wadala Station (East) to Bharani Naka A-180 Oshiwara Depot/Goegaon Depot to Jogeshwari Bus Station A-203 Andheri Station (West) to Juhu Bus Station A-210 Versova Yari Road Bus Station to Monginis A-211 Bandra Station (West) to Chuim Village A-214 Bandra Station (West) to Mount Mary Steps A-217 Dadar Station (East) Ring Route via KEM Hospital A-217 Dadar Station (East) to KEM Hospital A-219 Bandra Station (West) to Bandra Reclamation Bus Station A-220 Bandra Station (West) to Sherly Village A-221 Andehri Station (West) to Natasha Towers A-234 Jogeshwari Bus Station to Shree Swami Samarth Nagar A-235 Andheri Station (West) to Monginis A-248 Andheri Station (West) to Ramesh Nagar A-249 Andheri Station (West) to Seven Bunglows Bus Station A-251 Seven Bunglows Bus Station to Versova Yari Road Bus Station A-252 Andheri Station (West) to Sardar Vallabhai Patel Nagar (Mhada Layout) A-254 Andheri Station (West) to Veera Desai Road (Extension) A-257 Andheri Station (West) Ring Route via Juhu Vile Parle Bus Station (JVPD Bus Station) A-260 Oshiwara Depot to Indian Oil Nagar (D. N. Nagar Metro Station) A-266 Andheri Station (West) to Swami Samarth Nagar Circle A-268 Andheri Station (West) to Shree Swami Samarth Nagar A-273 Malad Station (West) to Malvani Block No 5 A-302 Rani Lakshmi Chowk (Sion) to Maharana Pratap Chowk/Mulund Check Naka A-312 Rani Lakhsmi Chowk (Sion) to Pratiksha Nagar Depot A-337 Agarkar Chowk to Chhatrapati Shivaji Maharaj International Airport Terminal 2 A-338 Agarkar Chowk to Sahar Cargo Complex A-341 Rani Laksmi Chowk (Sion) to Antop Hill Bus Station A-352 Rani Lakshmi Chowk (Sion) to Trombay A-361 Chembur Colony to Mahul Village via Vashi Naka A-362 Deonar Depot to Kurla Station (East) A-363 Chembur Colony to SRA Colony (Mahul) A-367 Chembur Colony to Gadkari Quary A-369 Chembur Colony to MMRDA Colony/Vashi Naka A-372 Anushakti Nagar to Shivaji Nagar Junction A-441 Agarkar Chowk to Mhada Colony (Majas) A-447 Goregaon Station (East) to Santosh Nagar (Extension) A-451 Goregaon Station (East) to Adarsh Nagar (Aarey) A-452 Goregaon Station (East) to Mayur Nagar A-481 Dr. Babasaheb Ambedkar Udyan, Chembur to MMRDA Colony, Vashi Naka A-624 Malad Station (East) Poddar Park to Anand Nagar/Appa Pada A-646 Goregaon Station (East) to Nagari Niwara 1&2 via IT Park
BKC Routes: MMRConnect Buses using Tata Starbus Hybrid buses
BKC-10 BKC Telephone Exchange to Borivali Railway Station (East)
BKC-11 Bandra Railway Termninus to Hiranandani Estate (Thane West)
BKC-12 Bandra Railway Terminus To Jalvayu Vihar (Kharghar)
BKC-13 Bandra Railway Terminus to Maharana Pratap Chowk/Mulund Check Naka Bus Station
BKC-16 Agarkar Chowk to SEEPZ Village
BKC-21 Bandra (East) Bus Station to Bharat Diamond Bourse
BKC-22 MMRDA Pay and Park (BKC) to Kurla Station (West)
BKC-23 Bandra (East) Bus Station to C.A Institute (BKC)
NMMT AC Buses (only those entering Mumbai city limits)
AC-103 Panvel Railway Station (West) to Hindamata Cinema (Dadar) AC-105 Bandra Railway Station (West) to CBD Belapur Bus Station AC-107 World Trade Centre to CBD Belapur Bus Station (via Eastern Freeway) AC-108 World Trade Centre to Nerul Sector 46/48 AC-110 World Trade Centre to Jalvayu Vihar (Kharghar) AC-111 World Trade Centre to CBD Belapur Bus Station (via Parel, Dadar) AC-115 World Trade Centre to Kharkopar Railway Station AC-121 World Trade Centre to Gansoli/Gharona AC-123 Borivali Railway Station (East) to Owe Gaon/CISF AC-124 Agarkar Chowk to Karave Nagar, Nerul AC-125 Borivali Railway Station (East) to Asud Depot AC-126 Borivali Railway Station (East) to Panvel Railway Station (West) AC-127 Ghatkopar Station (East) to Vashi Railway Station AC-131 Borivali Railway Station (East) to Ghansoli Depot
TMT AC Buses (only those entering Mumbai city limits)
AC-65 Borivali Railway Station (East) to Thane Station (East)/Kopri AC-125 Agarkar Chowk to Kasarvadavali Naka AC-126 Reserve Bank of India (BKC) to Hiranandani Estate (Patlipada) AC-144 Cadbury Junction to Mantralaya
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Saving the BEST, a wonderful article by Rajendra Aklekar, journalist and author of the highly acclaimed book ‘Halt Station India’, appeared on Sunday’s edition of The Hindu. I’m going to attempt to reinterpret his article with a little bit of my own thoughts in the process.
Mumbai has traditionally been dependent on its railway lines for commuting. This dependency has been justified by their reach, optimal efficiency, and reliability. This makes them more than just a Rail Network. It makes it a lifeline, because it brings together the entire Mumbai Metropolitan Region.
The story with the road is similar. BEST buses have been on the roads for quite a while now. Motor Buses were to make their first appearance in 1913, operated by the Bombay Electricity Supply and Tramways Company Limited [BES &T Co. Ltd] which was set up in 1907, but didn’t turn up till 1926 because of World War I. Prior to this, the Bombay Tramway Company Limited operated horse-drawn trams in Bombay from 1873 with Electric Trams appearing on the scene in 1906 after BES&T took over the BTC. Today, BEST’s ubiquitious red buses form the last mile [or kilometre] connectivity for millions of passengers from both the city itself, as well as its suburbs and satellite towns.
However, things are changing. BEST is already in knee-deep trouble, getting passengers, especially for its lacklusture AC services that have been beaten by NMMT and TMT, although BEST is seemingly gaining a steady foothold after the recent fare revision. Further, app-based aggregators, including Ola, Uber, ZipGo, Shuttl, rBus, are all eating into BESTs revenue. To add to this, the Mumbai Metropolitan Regional Transport Authority [MMRTA] is now allowing private buses to ply point to point within the city without a permit.
The fault here lies in not only the competition, but also BEST. Corruption, Politics, Unions, all have made the Red Bus seemingly irrelevant in today’s life.
To put it in figures, BESTs Transport Deficit is -₹858.02crore. Its Electricity Surplus of ₹925.41crore is what is keeping it floating, along with some cash flowing in from the MCGM.
While it common to understand that Public Transport, being considered Public Service is bound to go thru losses, why are BESTs coffers in such a precarious state?
As Mr. Aklekar puts it, it all has to do with the management of BEST. It has an Administrative Wing and a Committee that is a Political Body. The two often overstep their boundaries, since it is blurred, and cause skirmishes, which leads to losses.
Along with this, it is also BESTs lack of keeping pace. NMMT and TMT went the BMTC way by procuring high-end Volvo buses while BEST remained with their scam-tainted Punjab-made Cerita fleet that were procured under the name of ‘Kinglong’ buses. This, along with the fact that BEST had abysmally high fares for their dilapidated buses just made things worse. BEST’s ITS was a total failure, because it required users to send an SMS and was full of bugs. Later on, it got shut down. Of course, let us not forget BEST’s tryst with Electronic Ticketing, which for a Municipal Level Transco, is a commendable effort, one worthy of a case study.
While BEST doesn’t provide WiFi on buses, something the Mumbai Metro does, I have seen a bus with a White Box behind the Driver saying WiFi. Maybe this was a one-off trial.
While Mr. Aklekar points out that BEST didn’t have a public time-table, I did find out that BEST did indeed have one, visible on its website when searching for a route, and also visible on the Mobile app m-Indicator. Of course, the increased traffic on the city’s roads have practically rendered timetables useless. Last September, the day after Anant Chaturdashi, I ended up catching the 9.30 AS4 from NSCI to Backbay at 10.15 thanks to the traffic.
When Delhi can track its Cluster buses and Autos, why can’t BEST? 3500 buses aren’t hard to track. BEST can set up a system on a Public-Private Partnership and licence its API for others to use if they’re unable to give it out for free.
He also talks of bus stops using electricity for advertising. The power can also be used to light it up for the safety of commuters, as well as a Public Information system for arrivals. I believe this should be easy, atleast within town limits, given that BEST supplies power there. BEST can also explore the possibility of solar powered bus stops.
Why can’t BEST go the Ola-Uber way and tap into the Google Maps API to show where a bus is? Get an app, track buses, guide commuters to the nearest bus stop. Let them buy a ticket with the app! Paper tickets are great. Make them greater. Print some ads on them. BEST used to do so with their earlier punched tickets. Why not now? Print a WiFi password on it as well, so that commuters with a ticket can use it. Passholders can probably have it using an app!
While I had earlier stated that I would be favour of participation from the private sector to keep the city’s transport in shape, the case with BEST is peculiar. The decentralised nature of the Mumbai Metropolitan Region allows each Municipal Corporation to run their own buses. Why can’t BEST, NMMT and TMT coordinate their bus services? Why do they have their toxic competition?
BEST represents the city of Mumbai in many ways. It is a Heritage structure in itself. If not for anything else, BEST, its red buses, their bell pulls, the Double Deckers, makes the Undertaking unique in India. Even the Purple Faeries make them unique.
BEST needs to get its act together. Or else India’s Oldest Transport Body, a crucial part of Mumbai’s Heritage, Culture and History would be lost to the annals of time.
Earlier, NMMT and TMT AC buses would always run full while BEST buses were like Chauffeur services, with one or two passengers in some of them. The reasons were clear: BEST used its Purple Faeries while the other two use Volvos, and further, BEST charged one and a half [1.5x] times what the other two charged.
But not any more. BEST’s minimum AC fares have come down from ₹30 to ₹15 while NMMT and TMT charge ₹20.
The Net Result?
BEST’s AC buses are seeing a higher patronage. BEST, whose ridership had fallen from 43lakh to 30lakh, is now trying to get it to 45lakh.
Take a look below and see how two AC buses are performing.
AS-318
This is AS-318 at Bandra Bus Station [East] towards the Bharat Diamond Bourse in Bandra Kurla Complex.
As you can see in the picture, the bus is quite full.
BEST bus AS-310. Image copyright Coolguyz.
AS-415
This is AS-415 from Agarkar Chowk to SEEPZ. As you can see, the bus is full of passengers.
BEST bus AS-415. Image Copyright Coolguyz.
When was the last time you saw a BEST AC bus full of passengers? 2009? 2010.
With BEST getting the new Tata Starbus Hybrid fleet soon, things are just going to improve.
Of course, as stated earlier, BEST needs to get rid of the Cerita fleet soon and go for more powerful Ashok Leyland, Corona, Scania and Volvo buses to sustain this increase in passengers.
In a move to boost employee morale and get more publicity, BEST has come up with a new programme.
Capitalising on Masterchef’s Best Dish of the Day concept, BEST officials decided that the new program will help boost publicity and the morale of staff and their families.
A BEST staff member from the Colaba Depot excitedly announced that, the Spouses of BEST employees would be cooking under this new scheme. The dish which manages to satisfy the judge or judges the most will be awarded BEST Dish of the Day and will then be sold in BEST’s Mobile Food House [Phirte Upahar Grih/फिरते उपहार गृह ] to tourists who use BEST’s Mumbai Darshan service. It will have a big banner with BEST Dish of the Day, and बेस्ट डिश ऑफ़ दि डे , written on it.
BEST’s Phirte Upahar Grih, Mobile Food Van, Canteen On Wheels. Image copyright Neeraj Pattath, CC-BY-SA 3.0 Unported, available on the Wikimedia Commons.
According to sources, negotiations are underway to rope in Akshay Kumar, who hosted the first season of Master Chef in India as the judge for the program. Sanjeev Kapoor is also rumoured to have been contacted. One staffer even suggested that the Undertaking should try and rope in British food writer and celebrity chef Nigella Lawson to increase BESTs visibility to the world.
When contacted, BEST General Manger Jagdish Patil’s assistant responded by saying that his boss had gone for a food tasting. He said, “BEST has a brand name, and we must capitalise on this. Boss was joking about how Navi Mumbai cannot have an NMMT Dish of the Day, because it sounds stupid. He did say that TMT could capitalise on its brand name because its buses were falling apart like a bunch of rusted, loosely held TMT rods. This is one area where they cannot copy us, or outperform us.”
When contacted, NMMT General Manager Shirish Aradwad seemed a little irate. “They cannot focus on buses, now they are focusing on food also? We’ll make sure their food doesn’t enter our Depots just like we stopped AS-505 from entering the CBD Belapur Bus Stand. They say they’ll sell the dish made by spouses on the Mobile Catering Van, right? Well, we’ll get every employee of ours, to cook food and sell it on every bus. We’ll provide every bus with a stove running on the bus CNG tank and a chimney so that conductors can cook in between stages and drivers can cook while waiting at signals. We’ll even rewire the Bell Pull to stir the food when the conductor is selling tickets.”, he retorted.
One hopes that whatever happens, happens soon, and all of us have our tummies full.
In another revolutionary move, BEST has decided to focus on becoming more public-transport centric and turn itself from a loss making body to a profitable one. In other words, BEST has decided to become the BEST, by taking on NMMT and TMT head-on.
Update: BEST has announced reduced bus fares and passes from 01-07-16. AC passes are back to ₹150, with a new Child rate for children under 12. Happy Hours have been introduced as well. More details here: BEST Fare Revision 2016
BEST has decided a reshuffle of its AC routes, cancelling two, reconsidering a few and proposing a few more!
Now, the interesting thing is that BEST is reconsidering two routes via T2 of the Chhatrapati Shivaji International Airport. BEST earlier ran dedicated AC express routes from the airport such as A1Express from T2 to CBD Belapur Bus Station and A14Express to Cadbury Junction. Among the routes being canceled are A76Express from Gorai Depot to NSCI Worli via the Bandra Worli Sea Link and AS592 from Kopar Khairane to NSCI Worli. Routes that almost got scrapped include:
AS9 from Ghatkopar Depot to Dr. Shyama Prasad Mookherjee Chowk
A74Express from Oshiwara Depot to NSCI Worli
A75Express from Hirandani Powai to NSCI Worli
A77Express from Gorai Depot to BKC Telephone Exchange
Routes that are being proposed include:
AS71 from Fishermen Colony, Mahim to Mira Road East, via CSIA T2
AS72 from Rani Laxmi Chowk, Sion to Bhayendar East, via CSIA T2
As415 from Agarkar Chowk to SEEPZ via Marol Depot
A list of canceled, proposed BEST AC Routes
Apart from this, 50 routes across the 27 depots are slated to be cancelled.
What started all this?
A simple change in the BEST committee in the MCGM. After close to a decade, the BJP took over the committee from the Shiv Sena. Rather ironic, given that the Sena is anti-Toll while the BJP is pro-Toll. If you recall, it was the Sena that hiked the fares of BEST in 2015, first in February and then in April in 2015.
A quick recap would show that the BJP has always been adept at providing good transport wherever it has been, be it in the form of the Mumbai-Pune or Ahmedabad-Vadodara Expressways, the BRTS corridors in Ahmedabad, Rajkot, Surat, Bhopal and Indore, BMTC and KSRTC which showed a massive turnaround under R Ashoka, the erstwhile Transport Minister of Karnataka.
Back in 2005, BEST, had introduced the Smart Card system with Kaizen Automation, in the form of the Go Mumbai smart card, which was a common mobility smart card for both BEST buses as well as trains on the Suburban Railway. These were subsequently phased out in favour of the present Trimax system that BEST uses.
Rebranding
BEST, which officially turns 70 in its current form next year, and currently has a debt burden of ₹2,250 crore, plans to change its logo as well the colour of the buses in a major move to rebrand itself.
BEST has written to the Sir JJ Insititute of Applied Arts, one of the city’s premier art institutes to guide it in the process. The colour change is part of an exercise to make BEST more acceptable among customers.
The Mumbai Monorail, operated by the MMRDA, got the National Institute of Design [NID], Ahmedabad to design its coaches. One hopes that BEST too, would reach out to NID, or maybe even the Centre for Enviornment, Planning and Technology [CEPT], Ahmedabad for some ideas in design and operations.
Passes
Among other changes, are the rates of passes, monthly, as well as daily passes.
While the Major changes are the the reduction of the Monthly AC bus pass from ₹4800 to ₹3300, a significant change is the reduction of the Magic Daily Passes:
Magic AC: ₹200 to ₹150.
Magic Non-AC: ₹70 to ₹51.
Suburban Pass: ₹50 to ₹36.
Island City/Town: ₹40 to ₹29.
However, these are valid only during the Happy Hour period of 11am to 5pm.
The question here is, if the pass is cheaper post 11am, nobody would buy a pass before that. An alternative explanation is that passes purchased between 11am and 5pm are not valid during the rest of the day, which is an inconvenience to those who might purchase a pass after 11am, but may need to use it at 9pm. I guess, an official explanation from BEST would be the best thing to wait for.
While, BEST currently has good integration with the Suburban Rail, what is desired it better integration with the Metro, Monorail, and MSRTC services.
