The Bengaluru Metropolitan Transport Corporation (BMTC) has finally gone ahead and awarded the contract for ticketing to Chalo Mobility, the Mumbai-based startup that handles ticketing operations in multiple cities across India, as reported by Christin Mathew Philip for MoneyControl. The contract is set for a term of five years, valued at ₹40 crore. Chalo will maintain the electronic ticket machines (ETMs) and set-up a comprehensive ticketing system including mobile payments and support for the National Common Mobility Card (NCMC). Chalo will supply around 11,000 ETMs with the number expected to go up to 15,000 in the future.
Currently, Transhelp Technologies’ Tummoc operates the BMTC’s digital ticketing system while Amnex handles he vehicle tracking. Bengaluru currently has NCMC’s issued by RBL Bank for Namma Metro and also Orbit Wallet’s NCMC issued through the Electronics City Industries Association (ELCIA) to employees to promote cashless transactions. Orbit was the winner of the Karnataka government’s STAMP challenge in 2025.
Interestingly, in May 2025, the BMTC had said that it would roll-out support for the NCMC with the existing machines.
Chalo is also the partner for NCMC-led ticketing in Mumbai (BEST), Chhatrapati Shambhaji Nagar (formerly Aurangabad), Jammu, Srinagar and Guwahati.
Interestingly, in 2011, BEST had partnered with Trimax IT for electronic ticketing and in 2016, BMTC partnered with Trimax IT for vehicle tracking.
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ncmc still isnt accepted it seems
a 335E conductor recently told me that they havent yet connected the machine to the ncmc system or smth when i tried paying with my mumbai1 card
So the entire ETM change was part of the process. They finally deployed all 11,000 ETMs only last week or so. I’ve been told that since the minister and MD of BMTC have also recently changed, they are waiting on their approval to begin the process.